Installation manual
www.fmiproducts.com
125685-01B 29
TROUBLESHOOTING
Continued
 WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your 
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning sup-
plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., 
create fumes. These fumes may mix with combustion air and create odors. These odors will 
disappear over time.
POSSIBLE CAUSE
1. Heater burning vapors from 
paint,  hair  spray,  glues, 
cleaners,  chemicals,  new 
carpet,  etc.  (See  IMPOR-
TANT statement above)
2. Low fuel supply (propane/
LP only)
3. Gas  leak.  See  Warning 
statement at top of page
1. Not enough fresh air is 
available
2. Low line pressure
3. ODS/pilot is partially 
clogged
1. Gas  leak.  See  Warning 
statement at top of page
2. Control valve or gas control 
defective
1. Foreign matter between 
control valve and burner
2. Gas  leak.  See  Warning 
statement at top of page
1. Hand-held remote control is 
too close to heater
REMEDY
1. Open window to venti-
late room. Stop using odor 
causing products while 
heater is running
2. Rell supply tank (propane/
LP only)
3. Locate and correct all leaks 
(see  Checking Gas Con-
nections, page 16)
1. Open window and/or door 
for ventilation
2. Contact local natural or 
propane/LP gas company
3. Clean ODS/pilot (see 
Cleaning and Maintenance, 
page 25)
1. Locate and correct all leaks 
(see  Checking Gas Con-
nections, page 16)
2. Replace control valve or 
gas control
1. Take apart gas tubing and 
remove foreign matter
2. Locate and correct all leaks 
(see  Checking Gas Con-
nections, page 16)
1. Move hand-held remote 
control unit farther away 
from the heater
OBSERVED PROBLEM
Heater produces unwanted 
odors
Heater shuts off in use (ODS 
operates)
Gas odor even when control 
knob is in OFF position
Gas odor during combustion
Log  set  cycles  to  pilot,  but 
room temperature drops to a 
lower than ideal level before 
log set comes back on










