Installation manual
www.fmiproducts.com
125685-01B26
TROUBLESHOOTING
 WARNING: Turn off heater and let cool before servicing. Only a 
qualied service person should service and repair heater.
 CAUTION: Never use a wire, needle or similar object to clean 
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
POSSIBLE CAUSE
1. Ignitor electrode not con-
nected to ignitor cable
2. Ignitor cable pinched or 
wet
3. Broken ignitor cable
4. Bad ignitor
5. Ignitor electrode positioned 
wrong
6. Ignitor electrode broken
7. Battery not installed, battery 
power low or battery not 
installed correctly
1. Gas supply turned off or 
equipment shutoff valve 
closed
2. Control knob not in PILOT 
position
3. Control knob not pressed in 
while in PILOT position
4. Air in gas lines when in-
stalled
5. Depleted gas supply (pro-
pane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not 
correct
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched 
by any metal or tubing. 
Keep ignitor cable dry
3. Replace ignitor cable
4. Replace ignitor
5. Replace pilot assembly
6. Replace pilot assembly
7. Install new alkaline battery 
in electronic ignitor. Verify 
battery is installed cor-
rectly
1. Turn on gas supply or open 
equipment shutoff valve
2. Turn control knob to PILOT 
position
3. Press in control knob while 
in PILOT position
4. Continue holding down 
control knob. Repeat ignit-
ing operation until air is 
removed
5. Contact local propane/LP 
gas company
6. Clean ODS/pilot (see 
Cleaning and Maintenance, 
page 25) or replace ODS/
pilot assembly
7. Replace gas regulator
OBSERVED PROBLEM
When ignitor button is 
pressed,  there  is  no  spark 
at ODS/pilot
When ignitor button is 
pressed, there is spark at 
ODS/pilot but no ignition










