User manual

12
Programmer DT05
Trouble shooting
The receiver does not start
1. Check that the correct listening program is selected on the hearing
instrument.
2. Make sure the Receiver DT10 is correctly connected to the hearing
instrument’s audio shoe. Also check the connection between the audio
shoe and the hearing instrument.
3. Make sure all connecting surfaces are clean.
4. Check/replace the hearing instrument’s battery.
5. Remember to press the push-button briefly to switch the DT10 on.
Poor speech intelligibility
The distance between the transmitter and the receiver may be too long. The
range is around 15 meters.
The distance between the microphone and the talking person may also be too
long; move the microphone closer to the talking person.
Try changing the channel/environment.
Poor range and interference
In some environments, such as in buildings with a lot of concrete, iron or
sheer metal structures, the range may be reduced.
There may also be electronic equipment nearby causing interference. Change
the channel.
No sound
Check that the transmitter and the receiver are set to the same channel.
Loud hissing noise
Check that the Comfort Digisystem units you are using are paired together.
If Auto sleep is enabled, the Receiver DT10 goes into sleep mode if there is
no radio signal. But if another radio signal (with the same frequency you are
using) is present, the Receiver DT10 might start again automatically. This
could cause a loud hissing noise and that’s why Auto sleep should be used
with caution.