User`s guide

7.6 Monitoring A Conversation Between
Two Telephones
(Service Observing)
If your telephone provides the installer-programmed service
observing feature, you can use it to monitor an on-going con
-
versation at another telephone in an undetected manner.
You may also make a SOHVA call to a station that you are ac
-
tively monitoring thus enabling you to assist the station user
while you both listen to the distant party. To exercise this
SOHVA feature, your telephone must include an in
-
staller-provided SOHVA button.
To monitor another station at any time,
•
lift handset and press TALK (if necessary),
•
press intercom button (if necessary),
•
dial # 03,
•
dial extension number of telephone to be monitored,
•
press TALK to end monitoring.
To initiate a SOHVA while monitoring a station,
•
press preprogrammed SOHVA button.
•
make announcement (distant party to monitored station
will not hear your voice),
•
your SOHVA party can press MUTE to answer your call.
NOTE: The monitored station may not allow your SOHVA if it is in a
speakerphone mode; however, it will not block your SOHVA
while it is in an off-hook mode.
Using The Other Telephone Features
46