R Scout 900 MXS Scout 900 MX Digital Wireless Telephone System User’s Guide (For IMPACT 24 / 48 / 72 ) Digital Communications System
This user guide is applicable for the following digital tele phone system and telephone model: System Models: IMPACT 24 / 48 / 72 Software: Software Revision DSU: 16A and later DSU II: 2A and later Telephone Model: Scout 900MXS The following useful accessories for the digital wireless telephone are available through your Comdial dealer.
Contents Contents 1 2 3 Introducing The Digital Wireless Telephone 1.1 Using This Guide 1.2 Using Chapter One 1.3 Knowing Your Digital Wireless Telephone 1.3.1 Reviewing Important Safety Instructions 1.3.2 Reviewing The Technical Specifications 1.4 Knowing Your Telephone’s Functions 1.4.1 Knowing Your Handset 1.4.2 Knowing Your Base Unit 1.5 Interperting The Low Battery Indication 1.5.1 When You Are Not On A Call 1.5.2 When You Are On A Call Answering Calls 2.1 Using Chapter Two 2.
Contents 4 5 6 7 3.10 Overriding A Call Or A Do Not Disturb Condition At Another Telephone (Executive Override) 3.11 Making a Subdued Off-Hook Voice Announcement Placing Calls On Hold 4.1 Using Chapter Four 4.2 Holding Calls 4.3 Handling Hold Recalls 4.4 Parking Calls 4.5 Handling Park Recalls Transferring Calls 5.1 Using Chapter Five 5.2 Transferring Screened And Unscreened Calls Conferencing Calls 6.1 Using Chapter Six 6.2 Conferencing Telephones Together Using The Other Telephone Features 7.
Contents 7.13 7.14 7.15 7.16 8 9 Using Automatic Station Relocation Using Toll Restriction Override Using The Tracker Paging System Using Your Digital Wireless Telephone With A DSS/BLF Console Sending And Receiving Non-Verbal Messages 8.1 Using Chapter Eight 8.2 Lighting The Message Waiting Light 8.3 Sending LCD Messages 8.4 Sending Response Messages 8.5 Using Assist Button Messaging 8.6 Using Station-To-Station Messaging Programming Your Telephone 9.1 Using Chapter Nine 9.
Contents 11 Troubleshooting Your Telephone 11.1 Using Chapter Eleven 11.2 Interpreting The Trouble Symptoms 11.
Introducing The Digital Wireless Telephone 1 1.1 Introducing The Digital Wireless Telephone Using This Guide This comprehensive user’s guide describes your digital wireless telephone and tells you how to use it. The operation chapters define often-used features and provide instructions for their use.
Introducing The Digital Wireless Telephone 1.2 Using Chapter One The sections in this introductory chapter help you become familiar with your telephone’s controls and indicators. The remaining sections are titled 1.3 Knowing Your Digital Wireless Telephone 1.4 Knowing Your Telephone’s Functions 1.5 Interpreting The Low Battery Indication 1.
Introducing The Digital Wireless Telephone 1.3.1 Reviewing Important Safety Instructions Since your digital wireless telephone has both an AC power supply and batteries, you should read and understand the following important safety instructions. IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS When using your telephone equipment, always observe these basic safety precautions to reduce the risk of fire, electric shock, and injury. 1. Read and understand all instructions associated with this product.
Introducing The Digital Wireless Telephone 13.Unplug this product from the wall outlet, remove the batteries, and take it to a qualified service technician if you encounter any of the following conditions: A. when the power supply cord or plug is damaged or frayed, B. if someone has spilled liquid into this product, C if this product has been exposed to rain or water, D.
Introducing The Digital Wireless Telephone 1.3.2 Reviewing The Technical Specifications General Specifications Frequency Control: Modulation Operating Temperature: Crystal controlled transmission Minimum Shift Keying (MSK) 0° to 50° C 32° to 122° F Base Unit Specifications Receive/Transmit Frequency: Power Requirements: Dimensions (without antenna): 903.20 to 924.95 MHz (9 Channels*) 12V DC from supplied AC Adapter 7 3 in.L, 5 in. W, 3 5 in. D Weight: Approx. 16 oz.
Introducing The Digital Wireless Telephone 1.4 Knowing Your Telephone’s Functions Your digital wireless telephone provides many versatile features for your use. The discussions that follow explain these features in terms of what they allow you to do. 1.4.
Introducing The Digital Wireless Telephone • Talk Button –serves as an on/off hookswitch • TAP Button –retrieves last call placed on hold (when telephone is idle) –generates hookflash or recalls dial tone (when you are on a line) • Transfer/Conference (T/C) Button –transfers call and sets up conference calls • Volume Button –sets the loudness of the calling party’s voice to low or high –sets ringer volume to low, high or off • Vibrator –optional non-audible ring indication NOTE: Your telephone has
Introducing The Digital Wireless Telephone 1.4.
Introducing The Digital Wireless Telephone 1.5 Interpreting The Low Battery Indication 1.5.1 When You Are Not On A Call, When the battery pack in the handset is very low and needs to be charged, you will see the message LOW BATT on the display, and the handset will beep. If you are not on a call, you will not be able to use the telephone without first recharging the battery pack. None of the buttons will operate. Return the handset to the base unit for charging.
Answering Calls 2 2.1 Answering Calls Using Chapter Two Answer a call by pressing the function button for the ringing line. As a convenience, your system installer may assign ringing line preference to your station. If he or she does so, you will have access to the ringing line or intercom as soon as you take the handset off hook and you will not have to press a function button to select the ringing prime line or intercom.
Answering Calls 2.2 Answering Outside And Intercom Calls An outside call is one that rings on a line while an intercom call is one that is made from one system telephone to another. An incoming call will sound the ringer and light the status light associated with the line or intercom button that the call is on. If you have the ringer volume turned off and are using the optional vibrator, you will feel the vibration indicating a ringing call.
Answering Calls 2.3 Answering Calls At Monitored Stations Your system installer may arrange your telephone to have the intercom number of another telephone appearing at a function button location (F1–F3). You can use the light associated with this button to monitor the status of that telephone and you can press the button to make a call to it if you wish. The associated light is known as the busy lamp field, or BLF light, and the button is known as the direct station select, or DSS button.
Answering Calls 2.4 Answering Night Transferred Calls The system attendant can transfer incoming calls to a particular station or stations for off-hour ringing. After the attendant has set up this feature, you can answer an outside call when it rings anywhere in the system. When you hear ringing anywhere in the system, • • • • lift handset and press TALK (if necessary), press intercom button (if necessary), dial 80, answer call.
Answering Calls 2.5 Making A Call Pick-Up Often, the system installer arranges several telephones together in a user group. If your digital wireless telephone is so arranged, you can answer calls that are ringing at other stations within your particular group. Also, you can answer a call that is ringing at any telephone in the system if you know the telephone’s extension number.
Answering Calls 2.6 Responding To A Subdued Off-Hook Voice Announcement Your installer can arrange your telephone to receive a subdued off-hook voice announcement (SOHVA) call. This calling method allows an intercom caller to break into your current call and make an announcement to you that only you can hear through your handset receiver. The SOHVA call consists of several short tone bursts followed by the SOHVA caller’s voice giving you a message. Your distant on-line party cannot hear the SOHVA call.
Making Calls 3 Making Calls 3.1 Using Chapter Three When you wish to make a call, you can press the TALK button to make the handset active or select a line or the intercom. After you make the handset active, the display provides you with several pieces of information. The display first shows the acquiring link message. If the telephone can accept your call, the display then shows the line you have selected.
Making Calls 3.2 Dialing Automatically This feature provides speed dialing using programmable buttons where you have previously stored numbers. Since you usually store a line choice as part of a speed dial number, line selection is automatic with speed dialing. This user’s guide discusses speed dial programming in a separate section, and you should refer to it when you are ready to store your speed dial numbers.
Making Calls To automatically dial a memory location number using the MEMO button, • • lift handset and press TALK (if necessary), • • • listen for dial tone, press line button to select line or intercom (remember: selecting a line is not necessary if a prime line, prime intercom, or idle line preference feature is assigned to your telephone), press MEMO, dial memory location 01–20. 3.3 Dialing Manually You can manually dial a number over any available telephone line you select.
Making Calls 3.4 Redialing A Previously Dialed Number If the last number you have called is busy or is not answering, you can redial it. The system temporarily saves the first 32 digits of this last manually dialed number for your redial use. You will overwrite a temporary system-saved number with subsequent dialing activity. If you have need to permanently save the first 16 digits of the last manually dialed number for later redial, ask your system installer to add a SAVE button to your telephone.
Making Calls 3.5 Using Line Groups Some systems have telephone lines arranged into line groups and made available at each telephone for making outside calls. Your system administrator can tell you how your system is arranged. When line groups are available for your use, you may access them for outside calling instead of pressing a line button to select a individual line for use.
Making Calls 3.6 Waiting For A Line (Queuing) If all the lines in a line group are busy, you can place your telephone in a queue to await an idle line. When you share a line with another telephone and the line is busy, you can place your telephone in a queue to await the idle line.
Making Calls 3.7 Making Intercom Calls You can dial an intercom extension manually from the dial pad or automatically using a direct station select (DSS) button that you have previously programmed. There are two methods for making an intercom call. One causes the called telephone to ring. The other causes your voice to sound out at the called telephone. Your installer can set the system to deliver either tone-first or voice-first calling, although all systems have tone-first as the default condition.
Making Calls (The following instructions assume a voice-first default setting. Any user can change a call to a tone signaling for that call simply by pressing the INTERCOM button again after dialing the extension number or by pressing the preprogrammed DSS button again.) To voice announce manually, • • • • lift handset and press TALK (if necessary), • • • lift handset, press button to select intercom (if necessary), dial extension number, peak your announcement.
Making Calls 3.8 Camping On At A Busy Station And Waiting For An Automatic Callback If you call another station and receive a busy signal or a Do Not Disturb tone, you can dial a feature code that will cause the system to ring your telephone when the station is available. This is called “camping on at a station.” Please note that you can camp on to only one station at a time. To camp on at any busy, do not disturb, or ring no-answer station, • dial S 6. Your telephone immediately hangs up.
Making Calls 3.9 Camping On At A Busy Station And Waiting For An Answer (Call Waiting) If the telephone you have called is busy, you can send a callwaiting tone to the telephone and wait on the line for an answer. To activate call waiting, • • • • • lift handset and press TALK (if necessary), press button to select intercom, dial extension number and hear busy signal, dial S 01 (called party hears tone), wait on line for reply.
Making Calls 3.10 Overriding A Call Or A Do Not Disturb Condition At Another Telephone (Executive Override) You can override a call in progress or a Do Not Disturb condition at another telephone if the system installer has enabled the executive override feature at your telephone. (If the feature is not enabled through programming, an error tone will sound.
Making Calls 3.11 Making A Subdued Off-Hook Voice Announcement (SOHVA) You can make a subdued voice announcement to another station that is off-hook and busy on a call if the system is arranged to provide this feature. If your telephone provides a SOHVA button and you encounter a busy tone after making an intercom call, you can then decide whether to deliver a SOHVA message, camp on at that station, set a message-waiting indicator, or hang up.
Placing Calls On Hold 4 Placing Calls On Hold 4.1 Using Chapter Four You can place calls on hold and pick them up a short time later in several different ways. This chapter explains the various methods you can use to hold a call. 4.2 Holding Calls 4.3 Handling Hold Recalls 4.4 Parking Calls 4.
Placing Calls On Hold 4.2 Holding Calls You can place a call on hold and pick it back up a short time later. With a regular hold, either you can pick up the held call at your telephone, or another user can pick it up at another telephone if that telephone shares the held call line with your telephone. With an exclusive hold condition, you must pick the held call up at your telephone; no other telephone has access to it.
Placing Calls On Hold To place a call on directed hold at another telephone, • • • while on line, press INTERCOM, dial S 90, dial extension number of telephone to receive held call. To pick a directed hold call back up if you wish, • • • • • lift handset and press TALK (if necessary), press button to select intercom (if necessary), dial S 4, dial extension number of telephone that received held call, service call or press TALK to hang up.
Placing Calls On Hold 4.3 Handling Hold Recalls After a call has been on hold for the period of time (set by the installer of your system), the system will cause a hold recall ring burst to sound at your telephone and the flash rate of the line button becomes faster. If the call is on exclusive hold, it will revert to manual hold after the hold recall period (you will hear a ring burst when this happens).
Placing Calls On Hold 4.4 Parking Calls You can place a call on hold in the system so that it can be answered from any station that does not have line appearance for the call. You accomplish this by placing the call in one of nine park orbits, where the call remains until it is answered. If the call is not answered within a specified period of time, the system will send it back to your station for service (this is known as a park recall).
Placing Calls On Hold 4.5 Handling Park Recalls When a parked call “times out” of the system, it will return to your telephone in the form of a park recall (you will hear several short ring bursts). Your display will indicate that the call is recalling. To answer a park recall, • press button for recalling line. The call will then connect to your station. If you do not answer the park recall, the system will place the call on hold at your telephone.
Transferring Calls 5 Transferring Calls 5.1 Using Chapter Five You can transfer calls from your digital wireless telephone to another system telephone in several ways. The information in this chapter describes those ways. 5.
Transferring Calls 5.2 Transferring Screened And Unscreened Calls You can answer a call at your telephone and transfer it to another telephone in one of two ways. If you first identify the caller to the party receiving the transfer (giving that user the opportunity to prepare for the call), you make a screened transfer. If you transfer the call without first announcing it, you make an unscreened transfer.
Conferencing Calls 6 Conferencing Calls 6.1 Using Chapter Six When you join your digital wireless telephone together on a call with one or more system telephones, the arrangement is known as conferencing. Use the information contained in this chapter to understand how to make a conference. 6.
Conferencing Calls 6.2 Conferencing Telephones Together When your digital wireless telephone is joined together with several other telephones on the same call, the result is called conferencing. You can make conference calls that involve up to five parties, including you as the originating party, in any combination of outside lines and intercom parties.
Conferencing Calls To continue conversation on remaining line after other outside lines have dropped from conference, • press line button of remaining party. To retrieve line from hold and bring party back into conference, • • • press T/C, press line button, press T/C. To drop out of a conference call between you and two outside lines (creating an unsupervised conference), • dial # and hang up (lines remain lighted and in use until both outside parties disconnect).
Using The Other Telephone Features 7 Using The Other Telephone Features 7.1 Using Chapter Seven This chapter details features that enhance the basic operation of your digital wireless telephone. Remember, your station may be arranged to give you access to an assigned line or intercom as soon as you press the TALK button. Because of this versatility, the instructions in this chapter tell you to lift handset and press TALK (if necessary).
Using The Other Telephone Features 7.2 Blocking Voice Announced Calls When you operate your telephone using the optional headset, other system users can make voice announcements to you through your headset. You can block these announcements if you wish. NOTE: If you block voice announced calls, you will also block any subdued off-hook voice announce (SOHVA) calls that callers direct to your station.
Using The Other Telephone Features 7.3 Entering Account Codes If the installer has arranged your telephone system for account code entry, your telephone display may prompt you to dial a code and then enter an account code before you dial a number or after you answer a call. Account codes enhance the station message detail accounting reports that businesses sometimes find useful. Code entry is either forced or voluntary. If forced, you must enter a code to place a call.
Using The Other Telephone Features 7.4 Forwarding Calls You can forward calls that normally ring at your telephone. You can forward just your prime line and intercom calls or you can forward all calls. Your telephone will sound a short ring burst each time the system forwards an intercom call. If you must often forward your calls, you might want to use the procedure in section 9.6 of this user’s guide to add a CALL FORWARD button to your telephone.
Using The Other Telephone Features 7.5 Making A Call Non-Private (Privacy Release) It is often the case that telephones will share line appearance for one or more lines. When one telephone is active on a line that several other telephones share, the call is private (users at the other telephones cannot join the conversation by pressing the line button of the line being used). A situation may exist where users want others to join an in-progress call.
Using The Other Telephone Features 7.6 Monitoring A Conversation Between Two Telephones (Service Observing) If your telephone provides the installer-programmed service observing feature, you can use it to monitor an on-going conversation at another telephone in an undetected manner. You may also make a SOHVA call to a station that you are actively monitoring thus enabling you to assist the station user while you both listen to the distant party.
Using The Other Telephone Features 7.7 Muting Your Telephone By using the MUTE button, you can block transmission of your voice to the calling party. For example, if someone comes into your office to talk to you and you do not want this conversation to interrupt the distant party, press the MUTE button. To mute your telephone, • press and hold MUTE (you can still hear the distant party’s voice). To speak to the calling party, • release MUTE. 7.
Using The Other Telephone Features 7.9 Sending A Paging Announcement There are several ways to make a public announcement to all or a portion of your location. Your system might be arranged with an external paging unit that you access by pressing a line button or by dialing a special code. This unit sounds the announcement over an external speaker unit. Your system may provide an all-call or a zone page feature that you access by dialing special codes.
Using The Other Telephone Features To page through station speakers, • • • • lift handset and press TALK (if necessary), press intercom button (if necessary), dial 87 for all call or dial 84–86 for individual paging zones, make announcement and either remain on line if awaiting a reply (known as a “meet-me” page), or hang up. NOTE: To guard against the annoying noise caused by audio feedback, do not stand near a paging speaker while you deliver a page announcement.
Using The Other Telephone Features 7.10 Setting A Do Not Disturb Condition At Your Telephone The do not disturb (DND) feature keeps calls from ringing at your telephone and makes it appear to be busy to intercom calls. If your telephone includes a installer-provided DND button, you have this feature. Generally, callers cannot override a DND feature. They hear two quick tone bursts every two seconds when they call a telephone with the DND feature enabled.
Using The Other Telephone Features 7.11 Setting The Volume Control Your telephone has a push-button volume control. This is a multipurpose control that you can use to set the volume, or loudness, of the ringer and the handset. There are two ringer loudness levels and a vibrator position. Set the level as follows: • while your telephone is idle, press VOLUME once for each ringer loudness change that you desire. The ringer sounds once for each change as an example of the current setting.
Using The Other Telephone Features 7.13 Using Automatic Station Relocation If your telephone system provides this feature, you can move your telephone to another digital station port and either keep your old programming or accept the programming at the new location. To keep extension number and programming from old location, • • connect base unit line cord to new station jack, immediately press HOLD. NOTE: If you do nothing for several seconds, the system will automatically select the old parameters.
Using The Other Telephone Features 7.14 Using Toll Restriction Override You can override one station’s toll restriction assignments with your own toll restriction assignments by dialing an installer-assigned four-digit toll restriction override (TRO) code prior to dialing your desired number. (Ask your system attendant for your TRO code.)When you dial the TRO code, the system replaces the current station’s toll restriction requirements with those that matches your home station.
Using The Other Telephone Features 7.15 Using The Tracker Paging System The Tracker Paging System option allows you to send call back and parked call messages to Tracker pagers assigned to station extension numbers. Along with the parked call message, The system parks the call in orbit for retrieval by the paged party. The type of message that the system delivers (either alphanumeric or numeric-only) is dependent upon the Tracker pager model in use at the station.
Using The Other Telephone Features To use Tracker to transfer a call to a park orbit for retrieval and transmit the call’s park orbit code and caller ID information (if available), • • • • answer call and press T/C, dial extension number, if the called station does not answer or is busy, dial #01, press TALK to end. NOTE: Tracker parked calls will recall to your station after a pre-programmed time-out. You can either replace the call into another Tracker page orbit or retrieve the call for servicing.
Using The Other Telephone Features 7.16 Using Your Digital Wireless Telephone With A DSS/BLF Console Your installer can assign a DSS/BLF console as a companion to your digital wireless telephone. This companion console extends the function button capability of your telephone with additional buttons and status lights. You can program the console buttons for speed dialing and direct station selection (DSS) with busy lamp field (BLF) status indication.
Sending And Receiving Non-Verbal Messages 8 Sending And Receiving Non-Verbal Messages 8.1 Using Chapter Eight This chapter details the several different methods that you can employ to send and receive messages with your digital wireless telephone without using verbal communications. 8.2 Lighting The Message Waiting Light 8.3 Sending LCD Messages 8.4 Sending Response Messages 8.5 Using The Assist Button Programming 8.
Sending And Receiving Non-Verbal Messages 8.2 Lighting The Message-Waiting Light If the system installer designates your station as a central message desk or programs it to have message-wait originate ability, you can turn on the message-waiting light of any other telephone. This light lets that telephone user know that you have a message for him or her.
Sending And Receiving Non-Verbal Messages 8.3 Sending LCD Messages You can set system-supplied messages to be received or displayed by a calling LCD speakerphone. These messages give information on your telephone status. Get a list of the available messages from the attendant and write them on the blank listing chart on the next page.
Sending And Receiving Non-Verbal Messages 8.4 Sending Response Messages By programming one or more RESPONSE MESSAGE buttons at unused function buttons F1–F3 on your digital wireless telephone, you can respond with a variety of messages to many calling situations. For example, if you call another station and receive a busy signal or no answer, you can send one of 10 system-supplied messages, or you can send the same message every time the situation arises.
Sending And Receiving Non-Verbal Messages 8.5 Using Assist Button Messaging If you have preprogrammed an ASSIST button on your telephone, you can use it to send a message to your supervisor, asking for assistance while you are on a call. Your message shows in the supervisor’s telephone display. To send a message for assistance, • • press preprogrammed ASSIST button, press preprogrammed DSS button for the telephone user you need help from.
Sending And Receiving Non-Verbal Messages 8.6 Using Station-To-Station Messaging When you call another telephone and no one answers, you may leave a reminder that you called. Do this by turning on the BLF light at the called telephone. To allow this to take place, someone must have previously stored as a DSS/BLF button at the called telephone. If your extension number is not stored as a DSS at the called telephone, your messaging call goes to the central message desk, if one is programmed.
Programming Your Telephone 9 Programming Your Telephone 9.1 Using Chapter Nine Use this chapter’s information to understand the various programming steps that you can take with your LCD speakerphone. 9.2 Programming For Speed Dialing 9.3 Storing Speed Dial Numbers 9.4 Storing DSS Numbers 9.5 Storing the Memory Location Speed Dial Numbers 9.6 Storing The Feature Codes 9.
Programming Your Telephone 9.2 Programming For Speed Dialing Speed dialing is a feature that lets you: • • • dial lengthy numbers using one or two buttons, • at any function button that is not now assigned as a line button or other feature by the system administrator or installer, • • • at the keypad numbers 0–9, store intercom numbers of frequently called telephones.
Programming Your Telephone Enter your stored numbers on these charts for future reference.
Programming Your Telephone 9.
Programming Your Telephone 9.4 Storing DSS Numbers To store an intercom number as a DSS number, • • • • • • • lift handset and press TALK (if necessary), press intercom button (if necessary), dial SS 3, press function button to choose storage location, dial extension number, press next location button and store next DSS number, repeat the previous step until all DSS numbers are stored, –or– • press TALK to end.
Programming Your Telephone 9.6 Storing The Feature Codes If you find that you are using certain features often, you can program a feature’s dialing code at an unused function button. When you store a feature code, you automatically provide a button that has an enable and a disable toggle function. You can create access code buttons as you need them and as unused function buttons are available.
Programming Your Telephone Headset Button—allows you to receive voice announcements and paging announcements while using the optional headset. Response Message Button—makes a non-verbal response to a SOHVA call. The response appears in the display of the calling telephone. Transfer/Conference Autodial Button—enables you to pre-select telephones to which calls are frequently transferred, allowing a single-key transfer of calls. This is most commonly used to transfer to a voice mail system.
Installing The Digital Wireless Telephone 10 Installing The Digital Wireless Telephone 10.1 Using Chapter Ten The digital wireless telephone is a proprietary multiline telephone that connects directly to a digital station port. Use the information in this chapter to learn how to install the digital wireless telephone and its accessories. 10.2 10.3 10.4 10.5 10.6 10.7 10.8 10.9 10.
Installing The Digital Wireless Telephone 10.2 Selecting The Installation Location CAUTION Your digital wireless telephone contains special purpose circuitry that allows it to operate only when it is connected to a proprietary digital telephone system. Because of this special design, do not connect your digital wireless telephone to a telephone company central office jack that is designed for industry-standard telephones.
Installing The Digital Wireless Telephone 10.3 Connecting To The Station Jack Connect one end of the supplied four-conductor line cord to the LINE JACK on the digital wireless telephone. Connect the other end of this line cord to a digital station port jack. CAUTION - Never install telephone wiring during a lightning storm. - Never touch uninsulated telephone wires or terminals unless you have disconnected the telephone line at the network interface.
Installing The Digital Wireless Telephone 10.5 Installing The Battery Pack 1. Place the battery pack onto the handset so that it slides easily along the ridges. 2. Slide the battery pack up onto the handset until it clicks into place. To remove a battery pack, press button to unlatch the pack and slide it from the handset. NOTE: Do not remove the battery pack unless you intend to install a fresh one in its place. This will ensure that the battery in the handset will be charged as quickly as possible.
Installing The Digital Wireless Telephone 10.6 Charging the Handset’s Battery Pack You must fully charge the rechargeable nickel-cadmium battery pack before using your digital wireless telephone for the first time. This means that you should allow the unit to charge without interruption for 8–10 hours. If you do not intend to use the handset for more than a day, either store the handset on the charger or take the battery pack off the handset to avoid draining the battery too low. 1.
Installing The Digital Wireless Telephone 10.7 Charging Extra Battery Packs The digital wireless telephone’s base unit is equipped with a spare battery charger for charging an extra battery pack; however, for quickest charge, always use the base unit’s handset cradle charger. NOTE: If you keep a spare battery pack in the spare battery charging compartment, occasionally alternate that battery pack with the one that is in the handset.
Installing The Digital Wireless Telephone 77
Installing The Digital Wireless Telephone 10.8 Cleaning The Battery Contacts To maintain a good charge, it is important to clean all charge contacts on the handset and base unit about once a month. Use a pencil eraser or other contact cleaner. Do not use any liquids or solvents.
Installing The Digital Wireless Telephone 10.9 Attaching The Belt Clip To The Handset Snap the tabs of the belt clip into all four notches on the sides of the handset. Use the belt clip to attach the handset to your belt or pocket for convenient portability. Notice that the belt clip includes a metal loop that you can use to suspend the handset from a lanyard if you wish. To remove the belt clip, pry one tab at a time from the notch on the side of the handset. Carefully lift the belt clip off.
Installing The Digital Wireless Telephone 10.10 Testing the Coverage Range Your digital wireless telephone will continue to operate effectively as you move some distance away from the base unit. Many circumstances affect the maximum distance that you can travel away from the base unit’s location. Among these are walls and other obstructions that separate you from the base unit’s location.
Troubleshooting Your Telephone 11 Troubleshooting Your Telephone 11.1 Using Chapter Eleven If your digital wireless telephone is not operating properly, use this chapter’s information to help identify the cause of improper operation. 11.2 Interpreting The Trouble Symptoms 11.
Troubleshooting Your Telephone 11.2 Interpreting The Trouble Symptoms Should your digital wireless telephone fail to operate properly, review the following list of symptoms and causes for help. Symptom Possible Cause Charge light will not turn on when you place handset in base unit –Be sure AC adapter is plugged into base unit and wall socket.
Troubleshooting Your Telephone * If you isolate improper operation to a defective battery pack, verify that the battery chargers are operating properly. If the battery chargers are operating properly, purchase a new battery pack. Since handset and battery warranties differ, do not return your handset for servicing with its battery installed. Refer to the product label or consult with your dealer for complete details. Radio interference is not a defect indication.
Index A Account Codes, Entering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.3 Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Answering Calls At Monitored Stations. . . . . . . . . . . . . . . . . . . . 2.3 Answering Night Transferred Calls . . . . . . . . . . . . . . . . . . . . . . . 2.4 Answering Outside And Intercom Calls. . . . . . . . . . . . . . . . . . . . 2.2 Applying Power to the Base Unit . . . . . . . . . . . . . . . . . . . . .
Index D Dialing Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2 Dialing Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.3 Dialing Mode, Switching Between Pulse And Tone . . . . . . . . . 7.12 Do Not Disturb, Setting Condition At Your Telephone . . . . . . . 7.10 DSS/BLF Console, Using With The Digital Wireless Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7.
Index L Line Groups, Using . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.5 Low Battery Indication, Interpreting . . . . . . . . . . . . . . . . . . . . . . 1.5 M Making A Call Non-Private (Privacy Release) . . . . . . . . . . . . . . 7.5 Making A Call Pick-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.5 Making A Power Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11.3 Making A Subdued Off-Hook Voice Announcement . . . . . . . . 3.
Index R Redialing A Previously Dialed Number . . . . . . . . . . . . . . . . . . . . 3.4 Reset, Making A Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11.3 Responding To A Subdued Off-Hook Voice Announcement . . . . 2.6 S Selecting The Installation Location . . . . . . . . . . . . . . . . . . . . . . 10.2 Sending A Paging Announcement . . . . . . . . . . . . . . . . . . . . . . . . 7.9 Sending And Receiving Non-Verbal Messages. . . . . . . . . . . . . . . . 8 Sending LCD Messages . . .
Index U Using Line Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.5 Using The Other Telephone Features . . . . . . . . . . . . . . . . . . . . . . . 7 Using The Tracker Paging System . . . . . . . . . . . . . . . . . . . . . . . 7.15 Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1 Using Your Digital Wireless Telephone With A DSS/BLF Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Quick Reference Guide This chart provides you with a quick reference guide of the feature dialing codes. If you wish, you can detach this sheet and keep it near your telephone to serve as a stand alone reference. Remember, section 9.6 describes a method to program these codes at unused function buttons F1–F3. Feature Enable Code Disable Code Account Code Programmed Button, or INTERCOM S 04 Assist Programmed Button Attendant INTERCOM 0 Automatic Callback INTERCOM Ext.
Quick Reference Guide Feature Enable Code Night Answer, INTERCOM 80 Paging Zone 1 Paging Zone 2 Paging Zone 3 Paging All-Call Paging Meet-Me Paging External Paging INTERCOM 84 INTERCOM 85 INTERCOM 86 INTERCOM 87 INTERCOM 88 INTERCOM 89 Response Messaging Programmable Button Service Observe, INTERCOM # 03 SOHVA Originate Programmable Button Station to Station Messaging INTERCOM Ext.
NOTES
NOTES
This manual has been developed by Comdial Corporation (the “Company”) and is intended for the use of its customers and service personnel. The information in this manual is subject to change without notice. While every effort has been made to eliminate errors, the Company disclaims liability for any difficulties arising from the interpretation of the information contained herein.
Printed in U.S.A. GCA 70-308.
