Specifications

ManualsBrandsComdial ManualsComputer equipmentScout 900 mxs

DSU II

Digital Telephone System

System Manual

This publication is applicable to the following common

equipment: J0408, J0816, and J1632 with software

revision 2A and later

Supports Impact, Impression, DigiTech, and

Scout Telephones

Summary of content (450 pages)

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DSU II Digital Telephone System System Manual This publication is applicable to the following common equipment: J0408, J0816, and J1632 with software revision 2A and later Supports Impact, Impression, DigiTech, and Scout Telephones R
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System Hardware And Software Instructions DSU II Digital Telephone System This publication is applicable to the following equipment: J0408, with software revision 2A and later J0816, with software revision 2A and later J1632, with software revision 2A and later Supports Impact, Impression, DigiTech, and Scout Telephones Printed in U.S.A. IMI66–132.
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Accredited by the Dutch Council for Certification for certification and registration activities. Comdial’s Quality Management System Is Certified To The ISO 9001 Standard. Attention Comdial® makes every effort to design the features in our communications systems to be fully interactive. Under certain conditions, some features may be incompatible with each other and will not work simultaneously. Comdial assumes no responsibility for problems caused by incompatible features.
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DSU II Digital Telephone System 1 Section IMI66–132 Introducing The DSU II Digital Telephone System Title .................................................................................................................. Page 1.1 Using This Manual .....................................................................................1–2 1.2 Using Related Publications........................................................................1–3 1.2.1 1.3 Locating User Information .......................
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IMI66–132 1.1 DSU II Digital Telephone System Using This Manual This publication contains a technical discussion of the digital telephone system; it provides step-by-step instructions for installation and programming. If you are unfamiliar with the equipment, read this manual at least once before you attempt to install and program the system. The five chapters in this manual are as follows.
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DSU II Digital Telephone System 1.2 IMI66–132 Using Related Publications The following publications contain information applicable to the digital telephone system. Should you need copies of these publications, contact your Comdial inside sales representative. Comdial Inside Sales Department P.O. Box 7266 Charlottesville VA 22906 Call: 1-800-347-1432 1.2.
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IMI66–132 DSU II Digital Telephone System Operating With Impact Telephones and Consoles These user guides are for telephones with product codes 8024S, 8124S, 8012S, 8112N, 8101N, and console IB64X.
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DSU II Digital Telephone System 1.3 IMI66–132 Detailing The Accessory Information The digital telephone system is capable of supporting several accessory software and hardware devices. You can add voice mail, industry standard telephones, and headset capabilities to your digital telephone system. 1.3.
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IMI66–132 1.3.3 DSU II Digital Telephone System Battery Back Up You can install an optional battery backup that provides power to the system in the event of a power failure. For more information, see section 2.18.1, Installing The Battery Backup. 1.3.4 DSS/BLF Console You can add a separate DSS/BLF console to provide additional DSS/BLF buttons to a particular station (such as an attendant). These additional DSS/BLF buttons work just like the DSS/BLF buttons on the telephone.
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DSU II Digital Telephone System 1.4 IMI66–132 Summarizing The Hardware The digital telephone system consists of an electronic Digital Service Unit (DSU)—usually referred to as “common equipment”—optional expansion modules to extend station and line capacities, dedicated digital electronic key telephones, and interconnecting wiring consisting of small, 2- or 4-conductor, twisted-pair cable. The digital telephone system supports all Comdial proprietary digital telephone models.
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IMI66–132 1.5 DSU II Digital Telephone System Describing The Common Equipment The common equipment base unit for the DSU II digital telephone system is a fully electronic device. It is essentially a special purpose computer system acting as a communications controller between central office (CO), private branch exchange (PBX), or CENTREX supplied lines and the proprietary digital telephone stations.
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DSU II Digital Telephone System IMI66–132 14. 88" 7.4 2.13" 3.78" 3" 16 50" 20. .50 " 30" 21. 4-Line, 8-Station Base Unit 14. 88" 7.4 2.13" 3.78" 3" 25" 16 26. .50 " 58" 27. 8-Line, 16-Station Base Unit CAJS074 14. 88" 7.4 2.89" 4.54" 3" 16 25" .50 " 26. 58" 27.
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IMI66–132 1.6 DSU II Digital Telephone System Describing The Stations The digital telephones used with the DSU II digital telephone system are electronic, microprocessor-controlled, devices. They allow not only multiline pickup but also single button access to features available from the serving CO, PBX, CENTREX, or common equipment. The digital telephones are available in several different styles with several models available in each style. The following list details the available telephones. 1.6.
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DSU II Digital Telephone System IMI66–132 7.658" 4.983" 4.069" 7714X 7714S 7700S 8.625" 1.112" 4.007" 6.451" 2.887" 8.625" 7701X CAJS045 1.
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IMI66–132 DSU II Digital Telephone System 1.6.
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DSU II Digital Telephone System IMI66–132 7.130 10.750 8.900 8024S, 8124S 8101N, 8112N 8.900 CAJS077 4.640 3.731 9.080 8.900 8012S, 8112S 1.
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IMI66–132 1.6.3 DSU II Digital Telephone System Impression Telephones 1 ABC 2 DEF 3 GHI 4 JKL 5 MNO 6 GHI PRS 7 TUV 8 WXY 9 PRS OPER SPKR HOLD 0 1 ABC 2 DEF 4 JKL 5 MNO 6 7 TUV 8 WXY 9 # T/C OPER MUTE ITCM TAP 0 3 # SPKR T/C MUTE HOLD TAP ITCM unisyn01.cdr unisyn05.cdr 2022S (22-Line LCD Speakerphone) 2122S (22-Line Speakerphone) 2122X (22-Line Monitor Telephone) R unisyn09.
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DSU II Digital Telephone System IMI66–132 4.78" 9.08" 3.94" 2022S 2122S 2122X 8.90" UNIS029 1.13" 7.130 2101N 8.
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IMI66–132 DSU II Digital Telephone System 1.6.4 Scout 900MX Telephone scout22.
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DSU II Digital Telephone System IMI66–132 VOL MUTE 8.150 TALK 1 T/C HOLD TAP MEMO 2 ABC 3 DEF 4 GH I 5 JKL 6 MNO 7 PRS 8 TUV 9 WXY OPER # 0 F1 F2 F3 F4 F1 F2 F3 F4 HEAD SET 1.090 2.185 1.850 3.465 7.300 CH AR GE Sc B CH ATT AR GE PO W ou ER t 900 M X 5.120 scout21.
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IMI66–132 1.6.5 DSU II Digital Telephone System Station Controls And Indicators Ringer Volume Control Each station has a ringer volume control. Adjust the ringer volume of each station to suit your needs. Telephone Model 7114S, 7114X, 8024S, 8124S, 8012S, 8112S 2022S, 2122S, 2122X 7701X, 8101N, 8112N 2101N Scout 900MX Control Location Rocker switch located on front face plate. Adjust while ringing to set volume. Switch on bottom housing.
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DSU II Digital Telephone System IMI66–132 Interactive Buttons (NOT Programmable) LCD Alphanumeric Display Speaker Progammable Buttons Handset Keypad Transfer/ Conference Button Volume Control 1 QZ 2 ABC 3 DEF Shift Button 4 GHI 5 JKL 6 MNO Message Waiting Light 7 PRS 8 TUV 9 WXY 0 OPER # SHIFT Mute Button MUTE TRNS/CNF Speaker Button SPEAKER HOLD TAP INTERCOM Hold Button TAP Button Microphone Opening Intercom Button CAJS107 LCD Alphanumeric Display Interactive Buttons (NOT Programmab
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IMI66–132 DSU II Digital Telephone System LCD Display Interactive Buttons Speaker Mute Button T/C Button 1 ABC 2 DEF GHI 4 JKL 5 MNO 6 PRS 7 TUV 8 WXY 9 OPER SPKR Button Message Waiting Light 0 Feature Buttons, Line Buttons, and DSS Buttons 3 # SPKR T/C MUTE HOLD TAP ITCM Volume Control cajs110 Hold Button Microphone Opening TAP Button ITCM Button Locating Impression Controls And Indicators Belt Clip Antenna Receiver VOL Volume Button Mute Button MUTE Display T/C B
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DSU II Digital Telephone System 1.
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IMI66–132 DSU II Digital Telephone System Station Dimensions–continued Scout 900MX Base Unit 7.30 X 5.12 16 oz less AC adapter Footprint (inches) Weight (ounces) Handset 8.15 X 2.19 X 1.85 with belt clip 8.
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DSU II Digital Telephone System IMI66–132 Music Interface Input Level Input Impedance Connector 3 Volts peak-to-peak maximum Approximately 500 Ohms RCA phono jack Station Message Detail Recording Port Format Parity Data Bits Stop Bits Baud Rate Handshaking Cable Length Serial, pseudo RS-232C None 7 or 8 (programmable) 1 or 2 (programmable) Programmable in class of service X on -X off Hardware -CTS 500 feet maximum PA Port Output Level Output Impedance Connector 400 Millivolts peak-to-peak (typical sp
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IMI66–132 1.7.
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DSU II Digital Telephone System Pulse/Tone Switching Redial Last Dialed Number Save Number Redial Service Observing Speed Dial TAP (on line) Toll Restriction Override Tracker Pager Voice Announce Block Zone Page Use Store Station System Activate Activate Enable Disable Send Message Block Unblock Zone 1 Zone 2 Zone 3 IMI66–132 # # HOLD, Programmed Button Programmed Button INTERCOM, # 03, (ext no) 0–9 01–99 INTERCOM, #04 INTERCOM, 6 (extension number, code) INTERCOM, 06 INTERCOM, #06 INTERCOM, #01 INTERC
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IMI66–132 1.7.
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DSU II Digital Telephone System 1.8 IMI66–132 Seeking Repair Assistance If your common equipment cabinet or individual stations need repair, you may return the equipment to Comdial. Comdial will, at its option, either repair or replace it. There is a fixed charge for this repair. For information on this charge, call or write to the address given below. Comdial P.O.
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DSU II Digital Telephone System 2 Section 2.1 IMI66–132 Installing The DSU II Digital Telephone System Title ........................................................................................................... Page Considering the Mounting Requirements................................................2–4 2.1.1 2.1.2 2.1.3 Tools And Hardware ..............................................................................2–5 Underwriters Laboratories Installation Notice .............................
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IMI66–132 Section DSU II Digital Telephone System Title ........................................................................................................... Page 2.6 Installing DSS/BLF Consoles ..................................................................2–26 2.7 Connecting A Power Failure Station......................................................2–28 2.8 Using The Auxiliary Equipment Interface ............................................2–29 2.
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DSU II Digital Telephone System Section IMI66–132 Title ........................................................................................................... Page 2.16 Isolating Failures......................................................................................2–51 2.16.1 2.16.2 Checking The System Status Indicator.................................................2–51 Testing The Stations .............................................................................2–51 2.
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IMI66–132 2.1 DSU II Digital Telephone System Considering The Mounting Requirements The following requirements will help you to install the DSU II digital telephone system. • Locate the equipment cabinet within four feet of an AC electrical outlet dedicated exclusively to the use of this equipment. The outlet must be a 117 VAC 15 AMP circuit with a third-wire ground supplied to a standard electrical outlet (NEMA 5–15R). • Mount the common equipment within 25 feet of the TELCO/PBX jacks.
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DSU II Digital Telephone System 2.1.1 IMI66–132 Tools And Hardware You will need the following tools and materials to install the common equipment. • Fasteners—wood screws (1/4 x 1-inch round head), toggle bolts, or wall anchors, • Screwdriver—to match fasteners, • Electric drill—if prepared holes are required, • Connecting tool—for fastening wires to a type-66 connector block, • Crimping tool—for 623-type modular plugs, • Volt/Ohm Meter. 2.1.
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IMI66–132 2.2 DSU II Digital Telephone System Mounting The Cabinet After thoroughly reviewing Section 2.1 and fully understanding its subject matter, use the following procedure to mount the common equipment cabinet 1. Unpack and carefully inspect all equipment for shipping damage. Notify the shipper immediately of any damages that you find. Verify that the packages contain all parts and accessories needed for proper installation and operation. 2.
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DSU II Digital Telephone System IMI66–132 0.87" 16.50" 21.30" 3.78" Back of 4-Line, 8-Station Base Unit 20.50" 4-Line, 8-Station Base Unit 0.88" 16.50" 27.58" 3.78" Back of 8-Line, 16-Station Base Unit 26.25" 8-Line, 16-Station Base Unit 0.88" 16.50" 27.58" 4.54" Back of 16-Line, 32-Station Base Unit 26.65" 16-Line, 32-Station Base Unit DSU250.
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IMI66–132 2.3 DSU II Digital Telephone System Making The AC Power Connection You must employ a dedicated 117VAC 15 AMP circuit, with a third-wire ground, supplied to a standard electrical outlet (NEMA 5-15R) for the AC power connection. • For added equipment protection, connect a plug-in power line surge protector between the power cord and the AC outlet. • Thoroughly check out the installation before connecting the power cord to an electrical outlet to apply AC power to the system. 2.3.
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DSU II Digital Telephone System IMI66–132 Dedicated 117VAC 15 AMP NEMA 5-15R electrical outlet with third-wire ground Plug-in power line surge protector (typical) DSU211 Fuse (See text) Grounding terminal Typical earth ground Making The AC Power Connections Installing The DSU II Digital Telephone System 2 – 9
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IMI66–132 2.3.2 DSU II Digital Telephone System Grounding The System If spare conductors exist in the cables between the station and the 66M-xx connector blocks, it is good practice to connect them to an earth ground. Doing this may help prevent them from inducing radio frequency and/or AC interference into the system. It is also good practice to disconnect any unused station jacks from the connector block and ground that wiring to an earth ground as well.
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DSU II Digital Telephone System IMI66–132 Be sure that all of the ground connections are without splices and are visible for inspection and maintenance. Tag all of the ground connections with a sign that reads: Do Not Remove Or Disconnect. If you install expansion modules on the base cabinet, attach at least a #10 or #12 insulated, solid copper wire between the frame ground stud on the expansion module(s) to the frame ground stud on the base cabinet.
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IMI66–132 2.4 DSU II Digital Telephone System Connecting The Lines The line terminations for the common equipment cabinet are standard modular plug/jack connections. Line configuration must be loop start only. Each modular jack provides termination for two lines. Modular line jacks 1 and 2 also provide termination for an auxiliary pair in addition to the two outside lines. The outside line termination can be a type 66M-xx connector block or individual 6-position modular jacks.
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DSU II Digital Telephone System IMI66–132 (Typical 8-Line, 16-Station Base Unit Shown) 6-Wire Twisted Pair Cable RING 2 RING 1 TIP 1 TIP 2 RING 4 RING 3 TIP 3 TIP 4 CO/PBX LINES RING 6 RING 5 TIP 5 TIP 6 RING 8 RING 7 TIP 7 TIP 8 Line Terminations Type 66M-XX Connector Block or Individual 6-Position Modular jacks Aux. Ring 6 Ring 2 5 Ring 1 4 3 Tip 1 2 Tip 2 1 Aux. Tip Pin designation for Line Jacks 1 and 2 No Conn. Ring 2 6 5 Ring 1 4 3 Tip 1 2 Tip 2 1 No. Conn.
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IMI66–132 2.4.1 DSU II Digital Telephone System Detailing The Line Connections The table on the next page shows the line connection details for all three of the common equipment base units. Jacks one and two are the same for all three cabinets, jacks three and four are the same for both the J0816 and J1632 cabinets, and jacks five through eight are only available on the J1632 cabinet. 2.4.
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DSU II Digital Telephone System IMI66–132 Understanding The Line Connection Details Common Equipment Type J0408, J0816, and J1632 Line Jack 1 2 3 J0816 and J1632 4 5 6 J1632 7 8 Pin No.
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IMI66–132 2.5 DSU II Digital Telephone System Connecting The Stations The DSU II digital telephone system supports the operation of proprietary Comdial telephones. The J0408, J0816 and J1632 common equipment supports the installation of up to eight, 16, or 32 telephones, respectively. Add-on expansion modules are available to expand the station capacity of the systems. You can add one expansion module to the J0408, and two expansion modules to the J0816 and J1632.
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DSU II Digital Telephone System 2.5.1 IMI66–132 Grounding The Unused Station Cables Remember, if spare conductors exist in the cables that run between the stations and the 66M-xx connector blocks, it is good practice to connect them to earth ground. Doing this may help prevent them from introducing radio frequency and/or AC interference into the system. Also remember that it is good practice to disconnect any unused station jacks from the connector block and ground that wiring to earth ground as well.
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IMI66–132 DSU II Digital Telephone System 8-Line, 16-Station Base Unit 4-Line, 8-Station Base Unit Station 10-17, Power Fail Station Grounding Terminal Grounding Terminal Station 10-25 Power Fail Station 16-Line, 32-Station Base Unit Stations 10-25 Power Fail Station (pins 3 & 4) Stations 26-41 DSU220 Grounding Terminal Locating The Station Connections 2 – 18 Installing The DSU II Digital Telephone System
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DSU II Digital Telephone System 2.5.4 IMI66–132 Connecting Stations To The J0408 This table shows the color-coded connections for a J0408 common equipment cabinet.
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IMI66–132 2.5.5 DSU II Digital Telephone System Connecting Stations To The J0816 This table shows the color-coded connections for a J0816 common equipment cabinet.
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DSU II Digital Telephone System 2.5.6 IMI66–132 Connecting Stations To The J1632 The following two tables show the color-coded connections for a J1632 common equipment cabinet.
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IMI66–132 DSU II Digital Telephone System Connecting Stations To J2 On The J1632 Common Equipment Cabinet 25-Pair Connections Wire Color White-Blue Blue-White White-Orange Orange-White White-Green Green-White White-Brown Brown-White White-Slate Slate-White Red-Blue Blue-Red Red-Orange Orange-Red Red-Green Green-Red Red-Brown Brown-Red Red-Slate Slate-Red Black-Blue Blue-Black Black-Orange Orange-Black Black-Green Green-Black Black-Brown Brown-Black Black-Slate Slate-Black Yellow-Blue Blue-Yellow Yellow-Or
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DSU II Digital Telephone System 2.5.7 IMI66–132 Wall Mounting The Telephone Stations The DigiTech (product code 77nnn), Impact (product code 8nnnn), and Impression (product code 2nnnn) telephones are shipped from the factory configured for desk use. To convert them for wall-mounting, follow the procedures outlined below. To convert the DigiTech model 77nnn telephones for wall-mounting, 1. Disconnect line cord and handset cord from telephone. 2. Turn telephone over to expose lower housing.
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IMI66–132 DSU II Digital Telephone System To convert the Impact (models 80nnn and 81nnn) and Impression (models 20nn and 21nnn) telephones for wall-mounting, 1. Turn telephone over and disconnect line cord and handset cord from telephone. Do not damage line cord on plastic dressing tabs. 2. Remove screws from pedestal and unlatch it from telephone housing, rotate it 180 degrees, re-latch its tabs in the slots in the lower housing of the telephone, and replace screws. 3.
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DSU II Digital Telephone System IMI66–132 To wall-mount the telephones, After configuring a telephone for wall mounting, either mount it directly on the wall using two #10 pan-head screws (obtained locally), or mount it on a wall jack cover plate. If using a wall jack cover plate, use an AT&T type 630B wall plate for best results. 1. If #10 screws are used, thread them into the wall within 1/8-inch of the surface. Refer to the illustration for the spacing dimensions. 2.
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IMI66–132 2.6 DSU II Digital Telephone System Installing DSS/BLF Consoles The digital telephone system supports the installation and use of DigiTech DD32X, Impact IB64X, and Impression DU32X consoles at any available station port. The number of installed consoles is limited only by port availability; however, since a console complements a companion telephone located in an adjacent station port, you can use up to one-half of the available station ports for consoles.
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DSU II Digital Telephone System IMI66–132 While the first console (the one installed at the logic-paired port) extends the autodial buttons of the paired telephone by 48 and provides DSS/BLF coverage for station ports 10 through 57, the second console (the one installed at the programmed station port) provides DSS/BLF coverage as follows: • On a 32-station system with two 8-station expansion modules, the first 16 buttons are automatically assigned (defaulted) to station ports 42 through 57 for DSS purpose
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IMI66–132 2.7 DSU II Digital Telephone System Connecting A Power Failure Station The system provides a tip and ring pair connected to line 1 as an emergency power failure circuit. This circuit is active during a commercial AC power failure if an external battery assembly is not installed to provide battery back-up power to the system.
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DSU II Digital Telephone System 2.8 IMI66–132 Using The Auxiliary Equipment Interface You can connect an industry-standard telephone or a data device such as a modem or a FAX machine on a line ahead of the common equipment if you wish. If you do so, the system can detect an off-hook condition in the connected device and turn on the line status light at the system telephones to indicate that the line is busy. Connection is across tip and ring of lines 2 and 4.
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IMI66–132 2.9 DSU II Digital Telephone System Connecting The Common Audible And Auxiliary Ringing Interface You can use the relay closure dry-contact points for controlling external audible equipment. These contact closures track the pattern of the ringing for incoming calls. The contacts are closed during the ringing period and are open during the silent period. CAUTION Do not exceed a 1 amp at 24 volts (0.5 amp at 48 volts) load on these control terminals.
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DSU II Digital Telephone System IMI66–132 (Wiring shown for low current application - see caution text) Signalling Device Wire to Common Audible Interface Relay Power Source for Signalling Device 24V @ 1A Max. 48V @ .5A Max. AC or DC Input as Required (Wiring shown with slave relay connection for high current application - see caution text) Wire to Common Audible Interface Relay 24V @ 1A Max. 48V @ .5A Max.
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IMI66–132 DSU II Digital Telephone System 2.10 Using The External Paging Interface The system provides a special transformer-isolated paging port that you can use to couple the system to a customer-supplied external paging amplifier. This external paging port does not provide a talk-back path nor will it recognize DTMF dial tones.
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DSU II Digital Telephone System IMI66–132 2.11 Using A Line Port As An External Paging Interface You can use class of service programming to program a line port to be an AUXILIARY port. As an AUXILIARY port, a user can use it to couple a telephone to an external paging device that you have wired to the line port. He or she does this from any station with that line presence by pressing the proper line button to select the AUXILIARY port.
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IMI66–132 DSU II Digital Telephone System 2.12 Connecting Data Devices To The System The DSU II includes serial data ports for use. The common equipment cabinet provides these ports as standard modular jacks labeled COM 1 and COM 2 This section contains information on two stages of wiring these connections for data devices. Section 2.12.1 explains connections from stations to modular jacks. Section 2.12.2 details wiring from the modular jack to the DSU. 2.12.
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DSU II Digital Telephone System IMI66–132 TD RD SG From COM 1 Serial Data Port Typical modular to EIA adapter wiring shown for reference only.
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IMI66–132 2.12.2 DSU II Digital Telephone System Making The Common Equipment Data Connections You must make wiring connections from the modular jack (wall jack) to the common equipment cabinet modular jack for the data connection. The default data communications format is as follows: • 8-bit data with 1 stop bit and no parity • Baud rate of 9600 baud. Configure a data device to match this format for initial operation or reprogram the system’s data format to match those of a data device.
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DSU II Digital Telephone System IMI66–132 Com 2 Com 1 J0408 Base Unit Com 2 Com 3 Com 4 Com 1 J0816 Base Unit Com 2 Com 3 Com 4 Com 1 DSU225 J1632 Base Unit 1.= Request to Send (RTS) 2.= Clear to Send (CTS) 3. = Receive Data (RD) 4. = Transmit Data (TD) 5. = Signal Ground (SG) 6.
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IMI66–132 2.12.3 DSU II Digital Telephone System Connecting A Personal Computer For Remote Programming You can connect a personal computer (PC) to the DSU II digital telephone system remotely through modems as described below. (For information on direct connection, refer to Section 2.12.1. ) You will need the following customer-supplied equipment: • PC and appropriate software program, • Pair of data modems.
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DSU II Digital Telephone System IMI66–132 If you experience difficulty in establishing a communications path between your PC, modems, and the digital telephone system, note the suggestions that are listed below. • Confirm that the modems are wired correctly. Be sure RD, TD, and SG are connected to the system’s serial data connection. Reverse connections at pins 2 and 3 if necessary. Sometimes you must strap pin 4 to 5, or pin 6 to 7, or pin 6 to 8 to 20 in the modem wiring.
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IMI66–132 DSU II Digital Telephone System 2.13 Using The Music Interface If music is to be part of the system, connect a customer-provided music source to the common equipment music interface jack (phono jack) provided for this purpose. The impedance of this input is approximately 500Ω. Use the volume control on the music source to adjust the audio level of the music as required.
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DSU II Digital Telephone System IMI66–132 2.14 Using The Add-On Expansion Modules You can install optional add-on expansion modules to the DSU II common equipment base unit to increase the line and station capacity of an installed system. • The JM408 expansion module provides an additional four lines and eight digital proprietary stations. • The JM008 expansion module provides interface and ring generation for eight industry-standard telephone devices.
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IMI66–132 DSU II Digital Telephone System Connecting Lines To The JM408 Expansion Module The expansion module’s line connections are available at two modular jacks. When facing the jack openings, lines 1 and 2 are provided by the jack on the right and lines 3 and 4 are provided by the jack on the left.
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DSU II Digital Telephone System IMI66–132 Connecting Stations To The JM408 Expansion Module The station connections are available at a 50-pin connector.
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IMI66–132 2.14.2 DSU II Digital Telephone System Using The JM008 Module The JM008 expansion module provides an interface for a wide variety of industry-standard telephone (IST) equipment such as 500 and 2500-type telephones, cordless telephones, voice mail systems, answering machines, FAX machines, and data modems. Each IST port drives a load with a maximum ringer equivalence number (REN) of 2.0. Check the REN number of the connected IST equipment so you do not exceed the capacity of the IST port.
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DSU II Digital Telephone System IMI66–132 Connecting Stations To The JM008 Module The station connections are available at a 50-pin connector.
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IMI66–132 DSU II Digital Telephone System Checking Industry-Standard Telephone Connections To The JM008 Module When you connect industry-standard telephones to the JM008 expansion module, the maximum distance allowed from the common equipment to the telephone is 1500 feet if you use #24 gauge or larger, twisted pair cable.
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DSU II Digital Telephone System IMI66–132 Installing An OPX Long Loop Adapter With The JM008 You must use an OPX long loop adapter if you wish to adapt the JM008’s IST station port to support an off-premise IST application. An OPX long loop adapter connects to a single telephone line and can greatly extend the line’s loop length (the Proctor Model 46222 adapter*, for example, can extend line length to 30,000 feet).
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IMI66–132 2.14.3 DSU II Digital Telephone System Installing An Add-On Expansion Module Each JM408 or JM008 add-on expansion module measures 15.5" wide x 9.4" high x 1.6" wide and weighs approximately 4 pounds. The modules are designed so that you can attach them to the base unit and connect them to it via cabling. NOTE: If you plan to upgrade the system software at the same time that you add expansion modules, add the expansion modules first by following steps 1 through 11.
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DSU II Digital Telephone System IMI66–132 Typical Base Unit (8-Line, 16-Station Base Unit) Nameplate (Remove to expose base unit connectors) Top Location Upper Mounting Holes (2 Places) Lower Mounting Holes (2 Places) Bottom Location a s111 r Connecting Cable and Plug Securing Screw Ground Modules to Base Unit Snap Slots for Nameplate Ground Base Cabinet To Earth Ground.
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IMI66–132 DSU II Digital Telephone System 2.15 Checking The System Installation The system operating features are set to default conditions at initial power-up. These conditions provide a basic operating system with a known set of parameters, and you should check out the system with the default conditions in place. At any time while the system is operating, you can reset default conditions from station port 10 or 12 following the instructions provided in chapter 3, Programming. 2.15.
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DSU II Digital Telephone System 2.15.3 IMI66–132 Checking The General Operating Conditions 1. Check the green light emitting diode (LED) system status indicator. Be sure that it is on steady. If it is off or flashing, refer to the paragraph titled Checking the System Status Indicator. 2. Refer to the user’s guide for operating information and perform a general operational test of the system by exercising the features from station port 10 or 11.
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IMI66–132 DSU II Digital Telephone System 2.17 Loading And Up-Grading The System Software The DSU II contains flash memory that you load with operating software when you install the system and later re-load with software up-grades as they become available. The operating software package consists of three parts: The boot-loader EPROMs that is factory-installed as part of the system, and the software key and software disks that you order separately.
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DSU II Digital Telephone System IMI66–132 Serial Ports 9-Pin D Connector 25-Pin D Connector Modular To EIA Adapter Connect To Serial Port (Both 9-Pin and 25-Pin adapters are available.) 4-Conductor Line Cord Connect To COM 1 Port On DSU II Parallel Port 25-Pin D Connector Rear View of Typical Personal Computer (PC) Security Key Connect To Computer's Parallel Port CAJS031 . Connecting The Security Key 2.17.2 Introducing The Software Disks There are several standard 3.
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IMI66–132 2.17.3 DSU II Digital Telephone System Loading The Software Installing The Bootloader Interface You must install the boot loader interface on your PC before you can install the system operating software. Installing The Bootloader Interface Software With Windows 95* 1. Insert the bootloader interface disk (labeled disk1) in your PC’s disk drive. 2. From the Start menu, select Run. 3. At the prompt line, type: :\disk1\setup where is the letter of your source disk drive. 4.
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DSU II Digital Telephone System IMI66–132 Installing The Bootloader Interface Software With Windows 3.1* Or Windows For Workgroups 3.11* 1. Insert the bootloader interface disk (labeled disk1) in your PC’s disk drive. 2. From the File Manager menu, select Run. 3. At the prompt line, type: :\disk1\setup where is the letter of your source disk drive. 4. Click Yes. The Bootloader Interface installation window appears.
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IMI66–132 DSU II Digital Telephone System Un-installing The Bootloader Interface The software provides a means by which you can un-install it if you wish. For Windows 95 operating systems, 1. From the Start menu, select Programs, and navigate to the DSU II BTLDR I/F folder. 2 Double click on the Unstall icon. 3. In the event that you were accessing the DSU II BTLDR I/F folder and its contents, you may need to manually delete the folder and its contents.
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DSU II Digital Telephone System IMI66–132 4. From the system menu, press 4 and RETURN (This causes load/save menu to be displayed.) From load/save menu, you can down-load the COS data base to your PC (usually to some temporary location on your hard drive). To down-load the data base, (a) press 1 and RETURN, (b) press PAGE DOWN, (c) press 1 to choose XMODEM protocol, (d) type destination file name for the down-loaded data base—include destination drive (for example, C:\ cust.001) (e) press RETURN.
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IMI66–132 DSU II Digital Telephone System Loading The System Operating Software (Using The DSU II Bootloader Interface) 1. Connect the security key to the parallel port on the PC. NOTE: If you wish to view the available up-grade count and the system type supported by the security key, select Key from the main menu and then select View. 2. Install the system operating software disk (labeled disk2) in your PC’s disk drive.
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DSU II Digital Telephone System IMI66–132 Master Clearing The System After you load the system operating software, master clear the system. Master clearing returns the entire system configuration to factory settings and clears all stored auto and speed dial numbers. NOTE: Do not do this unless you want to clear all of the programmed data base. 1. Type the password I✳746✳ (this will get you into the main menu) and RETURN. 2. Press 1 for System C.O.S. and RETURN. 3. Press 1 for System Defaults and RETURN.
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IMI66–132 DSU II Digital Telephone System 2.18 Installing The System Options And Accessories This section contains information on installing the battery back up, the analog terminal interface, and the data interface unit. 2.18.1 Installing The Battery Back Up Assembly Preparing The Battery Back Up Assembly For Use The factory ships the battery back up assembly with the harness installed in the enclosure.
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DSU II Digital Telephone System IMI66–132 batt1.
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IMI66–132 DSU II Digital Telephone System Connecting The Battery Back Up Assembly The common equipment provides an interface connector for the connection of an optional external battery assembly. CAUTION Be sure that the AC power cord is connected to the electrical outlet before connecting an external battery assembly to the common equipment interface connector. This ensures that internal protection circuitry is operating to prevent damage that could result from improper connection.
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DSU II Digital Telephone System IMI66–132 During AC operation, the common equipment provides recharging current to maintain the voltage potential of the external battery assembly at an operational level. The charging circuit may not provide an adequate charge if an installed battery assembly has a current rating of greater than 40 ampere-hours. You should measure the battery assembly voltage every three months.
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IMI66–132 2.18.2 DSU II Digital Telephone System Installing The Analog Terminal Interface Introducing The Analog Terminal Interface (ATI-D) The ATI-D is a multipurpose, on-premise accessory for the DSU II digital telephone system. It has dual circuits that provide the following features: • INDUSTRY-STANDARD TELEPHONE (IST) INTERFACE-This feature adapts most industry-standard telephone (IST) devices to the digital telephone system.
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DSU II Digital Telephone System IMI66–132 Detailing The The Analog Terminal Interface Specifications Power requirements: Supplied by the common equipment Ringing voltage: 55 VAC Nominal @ 20 Hz (45 VAC minimum) Power rated to maximum REN = 2.0 Battery feed voltage: 24 VDC nominal Loop current limits between ATI-D and IST interface: DC loop limits from ATI-D to industry standard interface per port: 20 ma min. at 620 ohms 70 ma max. at 0 ohms 620 ohms maximum including interfaced telephony device.
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IMI66–132 DSU II Digital Telephone System Mounting The Analog Terminal Interface Refer to Section 2.1 at the beginning of this chapter for system mounting considerations that are also applicable to the analog terminal interface. Mounting Procedure 1. Unpack and carefully inspect the ATI-D for shipping damage. Notify the shipper immediately of any damage found. Verify that the package contains all parts and accessories needed for proper installation and operation. 2.
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DSU II Digital Telephone System IMI66–132 7 3/16 10 15/16 5 5/8 11 3/16 11 2 3/8 Outline Dimensions (In Inches) AW139 Spacing For Mounting Hardware (In Inches) Detailing The ATI Dimensions Installing The DSU II Digital Telephone System 2 – 67
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IMI66–132 DSU II Digital Telephone System Connecting The Analog Terminal Interface Connect the ATI-D per the diagram detailed on the following page. A grounding wire is not required for operation; however, one is desirable for decreasing radio frequency interference and electrostatic discharge susceptibility. The ATI-D housing provides a frame ground stud for this purpose. Connect a #10 or #12, insulated, solid copper wire between this ground stud and a reliable earth ground.
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DSU II Digital Telephone System IMI66–132 Typical Station Connector Block 1 2 3 4 5 6 7 8 10 11 12 13 14 15 16 17 18 1 20 21 22 23 24 25 26 27 28 2 30 31 32 33 34 35 36 37 38 3 40 41 42 43 44 45 46 47 48 4 50 Connect to Station Connector Jack 50 26 25 1 CLIP TERMINALS Common Equipment Jack Line Jack Line Jack PIN 1 No Connection PIN 2 IST 2 (Tip) PIN 3 IST 1 (Tip) PIN 4 IST 1 (Ring) PIN 5 IST 2 (Ring) PIN 6 No Connection ATI-D Common Equipment Jack PIN 1 No Connection PIN 2 Odd Station (Tip) PI
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IMI66–132 DSU II Digital Telephone System Installing An OPX Long Loop Adapter To The Analog Terminal Interface For Off-Premise Service As stated previously, the analog terminal interface is an on-premise device. You must use an OPX long loop adapter if you wish to adapt the ATI-D to support an off-premise application.
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DSU II Digital Telephone System IMI66–132 Typical Station Connector Block 1 2 3 4 5 6 7 8 10 11 12 13 14 15 16 17 18 1 20 21 22 23 24 25 26 27 28 2 30 31 32 33 34 35 36 37 38 3 40 41 42 43 44 45 46 47 48 4 50 Connect to station connector jack on common equipment.
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IMI66–132 2.18.3 DSU II Digital Telephone System Installing The Data Interface Unit Unpack the Data Interface Unit (DIU) and check for the following parts: • Telephone line cord • Power cable with attached transformer. Installing The Mechanical Components You can install the DIU in either a free-standing manner or you can mount it on a wall. When mounting the DIU on a wall: 1. Select a location that is close to a standard 115 VAC electrical wall outlet.
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DSU II Digital Telephone System IMI66–132 3. Install two #8 X 3/4-inch screws in the wall at the locations you marked in step 2. Tighten the screws until the screw heads are 1/4-inch from the surface of the wall. 4. Place the DIU on the wall with the screw heads inserted into the slots provided on the bottom surface of the DIU. Slide the DIU onto the screw heads until it is firmly attached to the screws.
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IMI66–132 DSU II Digital Telephone System Making The Data Interface Unit Cable Connections Four cable connections are required to the DIU-station line cord, digital telephone line cord, IST/FAX/MODEM line cord, and power cable. 1. Disconnect the line cord on the digital telephone from the digital station port connector and plug it into the connector labeled PHONE on the DIU. 2.
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DSU II Digital Telephone System IMI66–132 To KSU Station Port Typical Multiline Digital Telephone (Impact Model 8012S Illustrated) Making The DIU Cable Connections Installing The DSU II Digital Telephone System 2 – 75
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IMI66–132 2.18.4 DSU II Digital Telephone System Supporting Caller Identification Service You can provide Caller ID information through the serial data port COM2 using the Caller ID Interface (product code CID08) and a special equipment-supplied cable. Caller ID information for incoming calls shows on the displays of the system’s LCD speakerphones. Make the connections that are detailed in the following statements.
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DSU II Digital Telephone System IMI66–132 Serial Data Connectors Modular Line Jacks PORTS 8 7 6 5 4 3 2 1 PO ER RS 232 OUT RS 232 IN Power Supply Connector Locating The CID08 Connectors To COM2 Serial Data Port Lines 1-8 P CID08 O Unit #1 R T S RS-232 In RS-232 Out CTS (Pin 2) RD (Pin 3) (Pin 5) SG (Pin 4) TD Lines 9-16 P CID08 O Unit #2 R T S RS-232 In RS-232 Out DXP001 SG 9 Lines 17-24 P CID08 O Unit #3 R T S RS-232 In RS-232 Out 8 7 6 To Either COM2 Serial Data Port or To Next CID08 Unit
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IMI66–132 DSU II Digital Telephone System Setting The Caller ID Parameter Switches The Caller ID device has two banks of parameter switches located on its front panel. Set the switches of the S1 switch bank per the following rule: • If you are combining units (more than 8 lines are used), turn all switches in Dip Switch S1 OFF except for switch 7. Turn S1 switch 7 ON when combining units. If you are not combining units, turn all S1 switches OFF.
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DSU II Digital Telephone System IMI66–132 Power LED Data LED PWR DATA S1 S2 Caller ID CAJS092 Dip Switch 2 (Switches 1-8) Dip Switch 1 (Switches 1-8) LocatingThe CID08 DIP Switches Installing The DSU II Digital Telephone System 2 – 79
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IMI66–132 2.18.5 DSU II Digital Telephone System Supporting The Tracker Paging System The optional Tracker paging system allows you to send alpha/numeric or numeric-only messages to the Tracker Pagers assigned to a station extension number. The type of message that the system delivers is dependent on the Tracker Pager model being used. Tracker’s paging option requires only one connection to the digital telephone system; however, you will need to take several programming steps to make it operational.
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DSU II Digital Telephone System IMI66–132 To Serial Data Port COM 1 Kit-supplied Line Cord Power-In Jack Power On/Off Switch EXTERNAL TRANSMITTER ON ANTENNA OFF ALARM TELEPHONE EIA RS-232C POWER Tracker Power Supply Modular To EIA Adapter With Male DB25 Connector (Supplied In Installation Kit) dsu262.
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IMI66–132 2.18.6 DSU II Digital Telephone System Supporting DVA Operation Digital voice announcing uses a hardware peripheral device (product code DVA01) connected to a digital station port to play pre-recorded announcements and messages during an in-progress call. The DVA stores the pre-recorded messages in its memory for recall when needed. The DVA derives its operating power from the common equipment cabinet’s digital station port; however, the DVA also provides internal connections for a battery.
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DSU II Digital Telephone System DVA003 6 5 4 3 2 1 IMI66–132 Station Jack Pin-Out Pin 1 No Connection Pin 2 No Connection Pin 3 Tip 1 Pin 4 Ring 1 Pin 5 No Connection Pin 6 No Connection Typical Station Connector Block STATION TAPE IN DVA01 PWR IN USE RESET Audio Tape Recorder For DSU installations, connect to DVA01's tape in jack.
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IMI66–132 2.18.7 DSU II Digital Telephone System Installing The Personal Computer Interface Unit (Projected Availability of this feature is first quarter of 1997) The Personal Computer Interface Unit (PCIU) is a device that you can connect between a digital station port and its proprietary telephone. The PCIU allows telephone users to initiate telephone and voice mail related functions from their personal computer (PC). The PCIU includes Service Provider Interface (SPI) software on computer diskettes.
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DSU II Digital Telephone System IMI66–132 Making The PCIU Operational To make the PCIU operational, you need only follow the instructions enclosed with the SPI software, and load it on the user’s PC. There is no programming action required on the DSU II digital telephone system to make the PCIU operational; however, it does require that the software revision be at 2A or later. However, if you use the PCIU with the V.V.P. voice mail system, you must program enable the Visual Voice Mail (VVM) option.
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IMI66–132 2.18.8 DSU II Digital Telephone System Connecting The Versatile Voice Processing Voice Mail System The Versatile Voice Processing (VVP) voice mail system provides voice mail and automatic attendant features to the DSU II digital telephone system. A Comdial proprietary voice board and proprietary software package installed in a personal computer (PC) provides the VVP feature.
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DSU II Digital Telephone System IMI66–132 Connect Voice Board Port To DSU II's Industry-Standard Telephone Port (Supplied By Either JM008 Expansion Module Or ATI-D Analog Terminal Interface Device) Industry-Standard Four-Conductor Line Cord DSU II Cabinet COM1 and COM2 Serial Data Ports 1 Pin Pin Pin Pin Pin Pin 1 2 3 4 5 6 = = = = = = 2 3 4 5 6 Serial Data Ports 9-Pin and 25-Pin Configurations No Connection (CTS) Clear to Send (RD) Receive Data (TD) Transmit Data (SG) Signal Ground No Connect
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IMI66–132 DSU II Digital Telephone System 2.19 FCC Rules And Regulations This electronic key system complies with Federal Communications Commission (FCC) Rules, Part 68. The FCC registration label on the common equipment cabinet contains the FCC registration number, the ringer equivalence number, the model number, and the serial number or production date of the system.
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DSU II Digital Telephone System IMI66–132 Recognizing Radio Frequency Interference The electronic key system contains incidental radio frequency generating circuitry and, if not installed and used properly, may cause interference to radio and television reception. This equipment has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules.
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DSU II Digital Telephone System 3 Section IMI66–132 Programming The DSU II System Title .......................................................................................................... Page 3.1 Using Chapter Three .................................................................................3–7 3.2 Understanding System Programming......................................................3–7 3.2.1 3.2.2 3.2.3 3.2.4 3.2.5 3.2.6 3.2.7 3.3 Master Clearing and Defaulting The System ............
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IMI66–132 Section 3.4.13 3.4.14 3.5 Tone or Voice Signaling.......................................................................3–28 Inhibiting System Features ...................................................................3–29 Call Park Recall Time...........................................................................3–30 Extended DTMF Tones For Automatic Dialing...................................3–31 Pause Time ................................................................................
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DSU II Digital Telephone System Section 3.7.14 3.7.15 3.7.16 3.7.17 3.7.18 3.7.19 3.7.20 3.7.21 3.7.22 3.7.23 3.7.24 3.7.25 3.7.26 3.7.27 3.7.28 3.7.29 3.7.30 3.8 IMI66–132 Title .......................................................................................................... Page Group Call Pickup ................................................................................3–60 Handset Volume Control On Impact Telephones................................ 3–61 Headset Interface .............
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IMI66–132 Section 3.9 DSU II Digital Telephone System Title .......................................................................................................... Page Account Codes ..........................................................................................3–86 3.9.1 3.9.2 3.9.3 3.9.4 3.9.5 3.9.6 Account Code Length ...........................................................................3–86 Account Code List .......................................................................
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DSU II Digital Telephone System Section IMI66–132 Title .......................................................................................................... Page 3.15 Versatile Voice Processing.....................................................................3–111 3.15.1 3.15.2 3.15.3 3.15.4 3.15.5 Using Tracker Paging System With Versatile Voice Processing ...... 3–111 Using Tracker For Message Notification ...........................................3–112 Transferring Callers To Voice Mail ..
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IMI66–132 Section DSU II Digital Telephone System Title .......................................................................................................... Page 3.19 Toll Restriction Tables...........................................................................3–144 3.19.1 3.19.2 3.19.3 3.19.4 3.19.5 3.19.6 3.19.7 3.19.8 Assign Entries To Toll Restriction Tables .........................................3–145 Programming Toll Restriction Table Entries......................................
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DSU II Digital Telephone System 3.1 IMI66–132 Using Chapter Three Since Chapter 3 deals only with the programming of the system, each programming step includes only a brief explanation of that feature. Therefore, before you begin programming the system, familiarize yourself with all of the system’s features that are discussed in Appendix A. By doing so, you can be certain that you are programming what the customer wants.
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IMI66–132 3.2.1 DSU II Digital Telephone System Using A Telephone To Program The System Perform Class of Service configuration programming from station port 10 or station port 12. The system will not accept programming commands from any other station port in the system. For best programming results, use an LCD speakerphone and a DSS/BLF console at station port 11 or 13 to see which features are assigned to individual stations.
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DSU II Digital Telephone System 3.2.3 IMI66–132 Converting Button Designations When you first power a new DSU II system with no telephones connected, it defaults its station ports as Impact 24-line speakerphones. When you connect a telephone to a powered-up system or when you turn on the AC power to a system after you have connected a telephone to it, the system automatically button maps the telephone according to the type of software the system has.
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IMI66–132 DSU II Digital Telephone System This makes the button designations match the A and B designations called for in this system programming manual. When button mapping using a telephone different from the telephones being programmed (cross-model button mapping), you may need either a programming overlay or Table 3–1 depending on the type of telephone installed at the programming port.
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DSU II Digital Telephone System 3.2.4 IMI66–132 Using A VDT To Program The System You can perform class of service programming using a Video Display Terminal (VDT) with an RS-232 compatible, serial interface. (You can use a personal computer running a communications software program in place of the VDT if you wish.) VDT programming is completely menu driven and easy to follow. It is arranged somewhat differently from station port programming categories to facilitate menu usage. 3.2.
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IMI66–132 3.3 DSU II Digital Telephone System Master Clearing and Defaulting The System You can return the entire programming configuration to the factory settings using the master clear procedure. You can also return the individual system, line, and station class of service configurations to their factory settings using the system, line, and station default procedures.
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DSU II Digital Telephone System 3.3.4 IMI66–132 Defaulting The Stations Description: Returns the station configuration features to factory settings. To Program: 1. Press INTERCOM, dial ✳ # 7 4 6 ✳. “CONFIG. MODE” 2. Dial 50. “STATION DEFAULT” 3. Dial 00 to default station ports system-wide —OR— select individual station port to be defaulted: — Station 10–57 = Dial 10–57. 4. Dial ✳ for next station to default —OR— dial ✳ ✳ for configuration mode or SPEAKER to quit. 3.3.
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IMI66–132 3.3.7 DSU II Digital Telephone System Programming Password Protection Description: The system provides two different entry levels for programming and allows for a different password for each entry. You must use the VDT programming method to change them as needed to provide security against unauthorized program entries. The two programming entry levels are the installer level and the administrator level.
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DSU II Digital Telephone System IMI66–132 To Program: 1. From keyboard, type I✳746✳ for the programming mode. 2. From main COS programming menu, —type 6 to change installer password —OR— —type 7 to change administrator password and press RETURN. 3. At menu prompt, type customized password using any six alpha-numeric or numeric only characters.
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IMI66–132 3.4 DSU II Digital Telephone System System Features Configuring the system means that you are setting the parameters that will be true system-wide. You should make a record in Chapter 4 of all programming decisions that you make—it will help you keep track of what you have done and will help you troubleshoot any problem that might arise later. NOTE: A lighted LED next to the programming button for the selection indicates the current configuration.
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DSU II Digital Telephone System 3.4.2 IMI66–132 Data Baud Rate Description: The speed or baud rate of the data bit stream, which carries the SMDR and configuration data between the system and an external data device, must be programmed to match the requirements of the data device. NOTE: If you use XMODEM protocol for data transfer between a PC and the common equipment, you must use 8-bit data. To Program: 1. Dial 15. “BAUD RATE” 2.
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IMI66–132 3.4.3 DSU II Digital Telephone System Do Not Disturb (DND) All of the following features are part of the Do Not Disturb (DND) application. Do Not Disturb Button Description: A telephone user can press a button (either one that you have mapped on that station or one that is provided by an interactive button on an LCD speakerphone) to set the station to a DND condition. To program: 1. Dial 56. “BUTTON MAPPING ” 2. Dial 07. “ASSIGN DND CODE ” 3.
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DSU II Digital Telephone System IMI66–132 Do Not Disturb Override Capability Description: A caller to a DND station can override a DND condition when you program the calling station to have the DND override feature. To Program: 1. Dial 53. 2. Dial 03. “STATION FEATURES” “DND OVERRIDE” 3. Select station ports to be programmed —Station 10–57 = Dial 10–57, or press C10–C57. 4. Dial ✳ for next station feature —OR— dial ✳ ✳ for configuration mode.
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IMI66–132 3.4.6 DSU II Digital Telephone System LCD Messaging Description: You can create messages that telephone users can set at their stations to be displayed by any LCD speakerphone that calls them on the intercom line. The system provides two standard messages but you can use this programming procedure to create up to 10 custom messages. System attendants also have access to this feature, but they must use station 10 or 12 to program messages. To Program: 1. Dial 05. 2.
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DSU II Digital Telephone System IMI66–132 Character A B Code 21 22 Character Code Table Character Code a 24 b 25 C 23 c 26 D 31 d 34 E 32 e 35 F 33 f 36 G 41 g 44 H 42 h 45 I J K L M N O P Q R S T U V W X Y Z 43 51 52 53 61 62 63 71 11 72 73 81 82 83 91 92 93 13 i j k l m n o p q r s t u v w x y z 46 54 55 56 64 65 66 74 14 75 76 84 85 86 94 95 96 16 Character Space ; / “ .
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IMI66–132 3.4.7 DSU II Digital Telephone System PA Port Options The common equipment includes a special paging port that you can use to couple the system to a customer-supplied external paging amplifier. The following section details the programming features for the paging port. Ringing Type Description: You can assign lines to the PA port for direct ring, delayed ring, or night transfer (of ringing). To Program: 1. Dial 60. 2.
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DSU II Digital Telephone System IMI66–132 Ringing Relay Tracking Description: You can select the tracking source for the ringing relay to be either station 17 ringing or the ringing that you have assigned to the paging port. Making it track the ringing that you have assigned to the PA port provides relay control for the customer-supplied PA amplifier if needed. To Program: 1. Dial 60. 2. Dial 5. “P.A. PORT ” “RELAY XXXXXXX” 3.
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IMI66–132 3.4.8 DSU II Digital Telephone System Station Monitoring You can enable two types of station monitoring: visual ring indication and audible monitoring. Visual Ring Indication Description: The DSS/BLF at a station provides idle, busy, and ringing status of all of the monitored stations. If users deem the flashing BLF lights associated with visual ring indication distracting, you can disable this visual indication system-wide using this procedure. To Program: 1. Dial 20. “MONITOR XXXXXXX” 2.
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DSU II Digital Telephone System 3.4.9 IMI66–132 System Alarm Reporting The system can send special codes that convey certain system alarm conditions to selected stations where they will show on their LCD displays. System Alarm Report Enabling Description: Enable the system alarm reporting on a system-wide basis using this feature. To Program: 1. Dial 28. “ALARM REPORTS” 2. Press A1 to toggle between enable and disable (LED On = Enable). —OR— dial 1 to enable “MONITOR ENABLED” dial 2 to disable.
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IMI66–132 3.4.10 DSU II Digital Telephone System System Clock Description: The system clock maintains current date and time information. The system provides this information to LCD speakerphones for display. Set the system time with this feature. The system attendant also has access to this feature. To Program: 1. Dial 01. Long Form —Dial 00–99 for yr. —Dial 01–12 for mo. —Dial 01–31 for day —Dial 00–23 for hr. —Dial 00–59 for min. “SET CLOCK ” Short Form —Dial 00–23 for hr. —Dial 00–59 for min.
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DSU II Digital Telephone System IMI66–132 8. Press T/C button to save the number and name. 9. Repeat steps 2–9 for all speed dial numbers. —OR— Press ✳ for configuration mode.
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IMI66–132 3.4.12 DSU II Digital Telephone System Tandem Attendant Description: When you enable this feature, a recall from an unanswered call transfer or timed hold recall will ring at both attendant stations. When you disable it, only the attendant station that transferred the call will ring. To Program: 1. Dial 24. “TANDEM ATTN XXX ” 2. Press A1 to toggle between enable and disable (LED On = Enable) —OR— dial 1 to Enable (A1 LED is on) “TANDEM ATTN ON” dial 2 to Disable. “TANDEM ATTN OFF ” 3.
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DSU II Digital Telephone System 3.4.14 IMI66–132 Inhibiting System Features Description: You can disable certain features system-wide to prevent unauthorized users from tampering with the system. You can performing the system default procedure to re-enable features that you disable with this feature inhibit procedure. To Program: 1. Dial 29. “FEATURE INHIBIT” 2. Select feature.
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IMI66–132 3.5 DSU II Digital Telephone System System Timing The digital telephone system has several attributes that control timing dimensions of system operation. The following features set these various timing attributes. 3.5.1 Call Park Recall Time Description: A call that remains in a parking orbit for a programmed length of time automatically returns to a timed hold recall condition at the parking station. Set the call park recall time with this programming feature. To Program: 1. Dial 22. “C.
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DSU II Digital Telephone System 3.5.2 IMI66–132 Extended DTMF Tones For Automatic Dialing Description: When a telephone user dials a number automatically (autodial, saved number redial, etc), the duration of the generated DTMF tones are as you set them with this programming option. This feature is useful when automatically dialed numbers access answering machines, banking computers, or voice mail, for example, that require DTMF tones that are longer than standard tones. To Program: 1. Dial 26. 2.
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IMI66–132 3.5.3 DSU II Digital Telephone System Pause Time Description: During auto dials and speed dials, it is sometimes necessary to delay the sending of digits to give switching equipment time to prepare for receiving them. A pause is stored for this purpose whenever the user presses the HOLD button. You can set the length of the pause with this programming feature. To Program: 1. Dial 13. “PAUSE TIME XXX” 2. Select time.
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DSU II Digital Telephone System 3.5.5 IMI66–132 Timed Hold Recall Description: After a call has been on hold for a programmed length of time, the system will recall the station that placed the call on hold. Set the hold recall time with this programming procedure. To Program: 1. Dial 14. 2.
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IMI66–132 3.5.6 DSU II Digital Telephone System Unanswered Call Transfer Recall Time Description: A transferred call that remains unanswered after a programmed length of time will return to the transferring station for answering. Set the transfer recall time with this programming procedure. To Program: 1. Dial 11. 2. Dial 1 (station transfer recall) — OR— dial 2 (department transfer recall). 3. Choose transfer time.
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DSU II Digital Telephone System 3.6 IMI66–132 Line Programming By using line configuration, you can program the parameters for individual lines. The programming decisions you make for a particular line will only be true for that line and not for the entire telephone system. You should make a record in Chapter 4 of all programming decisions that you make—it will help you keep track of what you have done and will help you troubleshoot any problem that might arise later.
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IMI66–132 3.6.2 DSU II Digital Telephone System Automatic Privacy You can make a line private or non-private. In the private mode, a station has exclusive use of a line during a call. Lines are private unless you re-program them and make them non-private. Private Or Non-Private Lines Description: Use this programming feature to set which lines are private or non-private. To Program: 1. Dial 40. “PRIVACY RELEASE” 2.
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DSU II Digital Telephone System 3.6.3 IMI66–132 Line Disable Description: You can take a line port out of service when necessary (because of defect or some other reason) using this programming procedure. To Program: 1. Dial 31. “DISABLE LINES” 2. Select line ports to be disabled. —Line port 1–14 = Dial 01–14 or Press A1–A14 —Line port 15, 16 = Dial 15, 16 or press B1, B2 —Line port 17–24 = Dial 17– 24 or press HOLD then press A1–A8. 3. Dial ✳ for configuration mode.
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IMI66–132 3.6.5 DSU II Digital Telephone System Line Names Description: You can name lines as to their function to identify them for use. Names such as WATTS, CO, etc., when appearing on the LCD speakerphone displays, make locating a desired line easier for the station user to do. A line name can contain up to five characters. See the chart on the following page for the line-name characters. To Program: 1. Dial 34. “LINE NAME” 2.
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DSU II Digital Telephone System Character A B Code 21 22 C 23 D 31 E 32 F 33 G 41 H 42 I J K L M N O P Q R S T U V W X Y Z 43 51 52 53 61 62 63 71 11 72 73 81 82 83 91 92 93 13 IMI66–132 Character Code Table Character Code a 24 b 25 c 26 d 34 e 35 f 36 g 44 h 45 i 46 j 54 k 55 l 56 m 64 n 65 o 66 p 74 q 14 r 75 s 76 t 84 u 85 v 86 w 94 x 95 y 96 z 16 Character Space ; / “ .
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IMI66–132 3.6.6 DSU II Digital Telephone System Line Port Functions You can set individual line ports to function as auxiliary line ports, for a paging amplifier, for example, or to function with standard CO lines. Auxiliary Lines Description: You can condition a line port to serve as a port for an external paging amplifier. To program: 1. Dial 32. “AUXILIARY LINES” 2. Select line ports to be assigned (LED On = Assigned). —Line port 1–14 = Dial 01–14 or Press A1–A14.
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DSU II Digital Telephone System 3.6.7 IMI66–132 Line To Line Port Re-Assignment Description: You can reassign the programming attributes for a line that the installer has connected to a particular line port to a different line port with this programming action. This feature allows you to automatically exchange all software attributes for one line with those assigned to another at a different line port without physically re-locating the lines or reprogramming any of the attributes. To Program: 1.
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IMI66–132 3.6.8 DSU II Digital Telephone System Pulse/Tone Switchable You can configure individual lines to have tone dialing or pulse dialing at default. Pulse Dialing Description: If the installer has connected rotary dial lines to the system, you must condition those line ports as pulse dial ports.
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DSU II Digital Telephone System 3.6.9 IMI66–132 Block Programming Description: You can use this configuration procedure to assign those features that you have assigned to any one line (using the procedures detailed on the previous pages) to any other line or to an entire block of lines. To Program: Line Button Method 1. Dial 42. “BLK PROGRAMMING” 2. Select model line port. “MODEL LINE XX” Line port 1–14 = Press A1–A14 Line port 15, 16 = Press B1, B2 Line port 17–24 = Press HOLD then press A1–A8. 3.
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IMI66–132 3.6.10 DSU II Digital Telephone System Positive Disconnect Supervision Description: When a station is on line with an outside caller and the caller hangs up, the CO may send a positive disconnect signal to the DSU II. You can enable the positive disconnect supervision feature on a per-line basis.
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DSU II Digital Telephone System 3.7 IMI66–132 Station Features Station programming means that you are programming the functions for one particular station, or port. While it isn’t necessary, it is a good idea to do station programming after you have done system and line programming. You should make a record in Chapter 4 of all programming decisions that you make—it will help you keep track of what you have done and will help you troubleshoot any problem that might arise later.
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IMI66–132 3.7.1 DSU II Digital Telephone System Access Denied Description: You can deny access to certain lines at certain stations. When you do this, a station user cannot select a denied line. To Program: 1. Dial 54. 2. Dial 5. “STA/LINE CONFIG.” “ACCESS DENY” 3. Select line ports (LED On = Access Denied) —Line port 1–14 = Dial 01–14 or press A1–A14 —Line port 15, 16 = Dial 15, 16 or press B1, B2 —Line port 17–24 = Dial 17–24 or press HOLD then press A1–A8. 4.
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DSU II Digital Telephone System 3.7.2 IMI66–132 All-Call and Zone Paging You can program the system so that the users can make announcements to stations located in certain areas of the site or to all of the stations. Similarly, you can program a station with one-button access to the paging feature.
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IMI66–132 DSU II Digital Telephone System Assign All-Call and Zone Paging Button Description: If you wish, you can assign a paging button to provide a station with one-button access to the all-call and zone paging feature. To Program: 1. Dial 56. 2. Dial 09. “BUTTON MAPPING ” “ASSIGN ZONE” 3. Select button to be programmed (LED On = Paging Button). — Press A1–A14, B1–B8. 4. Dial 1–3 for zone 1–3 — OR— dial 4 for all-call. “ASSIGN ZONE X ” “ASSIGN ALL CALL ” 5.
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DSU II Digital Telephone System 3.7.3 IMI66–132 Audible Monitoring The DSS/BLF at a multiline station provides a visual indication of idle, busy, and ringing status of the monitored stations. You can also provide audible indication of direct and delayed ringing for selected stations; however, you must first enable the station monitoring feature on a system-wide basis. Enable Audible Monitoring Description: Enable audible monitoring on a system-wide basis using this feature. To Program 1. Dial 20.
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IMI66–132 3.7.4 DSU II Digital Telephone System Automatic Hold You can give station users the ability to place an existing line or intercom call on hold when she or he presses another line button. Automatic Hold With Line Calls Description: When you enable this feature, the telephone user can automatically place an existing line call on hold when she or he presses another line button to answer a second call. To Program: 1. Dial 53. 2. Dial 11. “STATION FEATURES” “AUTO HOLD ” 3.
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DSU II Digital Telephone System 3.7.5 IMI66–132 Automatic Privacy You can make a line private or non-private. In the private mode, a station has exclusive use of a line during a call. You can arrange for individual stations to automatically release privacy while on private lines. Make A Line Private Or Non-Private Description: Use this feature to make a particular line private or non-private. To Program: 1. Dial 40. “PRIVACY RELEASE ” 2.
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IMI66–132 3.7.6 DSU II Digital Telephone System Call Forward On Busy/Ring–No Answer The system can automatically forward busy and/or ring-no answer (RNA) calls to a new station. The system sends these calls to any idle station associated either by intercom hunt group or by department with the called station. Use this feature to arrange for calls to cycle rapidly through such associated stations by testing each one in turn with several rings.
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DSU II Digital Telephone System IMI66–132 Set Tone First Intercom Signaling Description: You must set the first choice intercom signaling method to tone first to ensure forwarding of calls that encounter a busy signal or a ring with no answer. To Program: 1. Dial 16. “XXXXX ANN. FIRST” 2. Press A1 to toggle from Voice To Tone (LED Off = Tone) — OR— dial 2 for Tone First. “TONE ANN. FIRST” 3. Dial ✳ for configuration mode. To change setting, repeat procedure and make opposite selection.
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IMI66–132 3.7.7 DSU II Digital Telephone System Call Origination Denied Description: You can deny users of selected stations the ability to originate calls on specified lines. This feature does not prevent the user from answering incoming calls on these lines. To Program: 1. Dial 54. 2. Dial 6. “STA/LINE CONFIG.” “ORIGINATION DENY” 3. Select line ports (LED On = Selected Ports).
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DSU II Digital Telephone System 3.7.9 IMI66–132 Data Security Port Description: While port is active on a call, this feature prevents any incoming tones associated with other system features from interrupting the call. To Program: 1. Dial 53. “STATION FEATURES” 2. Dial 26. “DATA SECURE PORT” 3. Select station port (LED On = Feature Assigned) —Station 10– 57: Dial 10–57 or press C10–C57. 4. Dial ✳ for next station feature —OR— dial ✳ ✳ for configuration mode.
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IMI66–132 3.7.11 DSU II Digital Telephone System Executive Override Description: You can provide selected stations with busy override. This feature allows the station to override a busy condition at a station, sound a warning tone, and gain access to the existing conversation. To Program: 1. Dial 53. 2. Dial 02. “STATION FEATURES” “EXEC. OVERRIDE ” 3. Select station ports (LED On = Feature Assigned) —Station 10–57: Dial 10–57 or press C10–C57. 4.
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DSU II Digital Telephone System 3.7.12 IMI66–132 Flexible Ringing Assignments You can enable different ringing assignments for individual lines and stations. Direct/Delayed Ringing Description: You must program ringing assignments on a per station/per line basis. You can control ringing for every line that has appearance at a station assigning immediate, or direct, ringing to some lines and delayed ringing to others.
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IMI66–132 DSU II Digital Telephone System Night Transfer (Of Ringing)—Line/Station Assignments Description: You or the system attendant can place the system into the night transfer (of ringing) mode of operation. While in this mode of operation, the system will activate special line/station ringing assignments. Use this procedure to program these assignments. To Program: 1. Dial 54. 2. Dial 3. “STA/LINE CONFIG” “NIGHT RING” 3.
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DSU II Digital Telephone System IMI66–132 Delayed Ringing Times Description: You assign delayed ringing to stations for specific lines, you can also set the time length of the delay. To Program: 1. Dial 17. “SYSTEM FEATURES ” 2. Dial 05. “DELAY RING XX” 3.
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IMI66–132 3.7.13 DSU II Digital Telephone System Flexible Station Numbering Description: The system supports a flexible station numbering plan for calling individual stations and departments.
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DSU II Digital Telephone System 3.7.15 IMI66–132 Handset Volume Control On Impact Telephones Description: Impact and Impression telephones have 8 handset volume settings at default. You may increase the number of volume settings to 13 on an individual station basis. To Program: 1. Dial 53. 2. Dial 38. “STATION FEATURES” “HANDSET VOLUME” 3. Select station ports (LED on = Feature Assigned): —Station 10–57: Dial 10–57 or press C10–C57. 4.
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IMI66–132 3.7.16 DSU II Digital Telephone System Headset Interface You can program LCD speakerphones equipped with the optional headset jack to use a headset as well as the handset or speakerphone. NOTE: The system delivers subdued off-hook voice announcements (SOHVA) to the headset. Because a headset exhibits a coupling effect between the earpiece and microphone, it may allow the outside party to hear a SOHVA message. You should inform the user of this possibility.
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DSU II Digital Telephone System 3.7.17 IMI66–132 Interactive Buttons Description: The digital telephone system supports the operation of interactive buttons on all currently produced Comdial proprietary LCD speakerphones. Interactive buttons provide users with quick, easy access to system features and an expanded display that prompts them on feature operation and progress.
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IMI66–132 3.7.18 DSU II Digital Telephone System Idle Line Preference Description: When you enable idle line preference, a station will automatically connect to any assigned and idle line that you have programmed for this purpose when the user takes the station off hook. To Program: 1. Dial 54. “STA/LINE CONFIG.” 2. Dial 7. “IDLE LINE PREF.” 3.
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DSU II Digital Telephone System 3.7.19 IMI66–132 Personal Ringing Tones Description: You can program stations to ring in one of six distinctive tones: 1. 666/571 Hz @ 16 Hz warble 2. 1000/800 Hz @ 16 Hz warble 3. 666/571 Hz @ 23 Hz warble 4. 1000/800 Hz @ 23 Hz warble 5. 500/444 Hz @ 16 Hz warble 6. 500/444 Hz @ 23 Hz warble To Program: 1. Dial 53. “STATION FEATURES” 2. Dial 14. “RINGING TONE” 3.
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IMI66–132 3.7.20 DSU II Digital Telephone System Prime Line, Prime Group, And Prime Intercom Description: If you assign a group of lines, an intercom line, or one individual line to a particular station for use as its prime line, the station automatically selects it for use when the user takes it off-hook. To Program: 1. Dial 53. 2. Dial 15. “STATION FEATURES” “PRIME LINE ” 3a.
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DSU II Digital Telephone System 3.7.22 IMI66–132 Ringing Line Preference Description: When you assign this feature to a station, it will automatically answer a ringing line when its user takes it off-hook. To Program: 1. Dial 53. “STATION FEATURES” 2. Dial 09. “RING LINE PREF.” 3. Select station ports (LED On = Feature Selected) —Station 10–57: Dial 10–57 or press C10–C57. 4. Dial ✳ for next station feature —OR— dial ✳ ✳ for configuration mode. To clear current setting, repeat procedure. 3.7.
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IMI66–132 DSU II Digital Telephone System SOHVA Groups Description: Use this procedure to arrange station ports to originate and/or receive SOHVA calls by assigning SOHVA calling groups to them. Also provide selective SOHVA calling to the system by arranging certain station ports together into groups for SOHVA calling between one another while excluding other station ports in the system. The system provides eight different fixed-configuration SOHVA groups. To Program: 1. Dial 53. “STATION FEATURES” 2.
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DSU II Digital Telephone System IMI66–132 Fixed SOHVA Groups SHOVA Group Group 1 Receive From X Originate To X X X X Group 2 1 2 3 4 Receive From X X X X X 4 1 Originate To Group Configurations 2 3 Group 3 1 2 3 Receive From X X X Originate To + 4 5 6 7 8 5 6 7 8 5 6 7 8 X X 4 5 6 7 8 4 5 6 7 8 6 7 8 7 8 Group 4 1 2 3 Receive From X X X 1 2 3 Originate To Group 5 Receive From X Originate To X Group 6 1 2 3 4 5 Receive From X
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IMI66–132 DSU II Digital Telephone System SOHVA Tone Burst Quantities Description: Use this procedure to set the number of SOHVA tone bursts that sounds at the system stations. You can choose from one to six tone bursts, and the choice that you make here affects all stations that receive SOHVA calls. To Program: 1. Dial 17. 2. Dial 03. 3. “SYSTEM FEATURES ” “SOHVA TONES n ” Select the quantity of tone bursts. —Dial 1–6 or press A1–A5, A8 (LED On = enabled) 4. Dial ✳ for configuration mode. 5.
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DSU II Digital Telephone System 3.7.24 IMI66–132 Service Observing You can give selected stations the capability to monitor, in an un-announced manner, an active call at another station. Assign Service Observing Description: Select stations to have the service observe feature using this programming. NOTE: Since this feature requires the executive override feature to function, the system automatically enables that feature for the station when you enable service observing.
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IMI66–132 3.7.25 DSU II Digital Telephone System Station Disable Description: You can disable station ports on a per station basis. To Program: 1. Dial 59. “DISABLE STATIONS” 2. Select station ports to be disabled (LED On = Disabled) — Station 10–57: Dial 10–57 or press C10–C57. 3. Dial ✳ for configuration mode. To enable station, repeat procedure and make opposite selection. 3.7.26 Station Name Description: You can assign individual names or category names to stations.
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DSU II Digital Telephone System IMI66–132 Character A B Code 21 22 Character Code Table Character Code a 24 b 25 C 23 c 26 D 31 d 34 E 32 e 35 F 33 f 36 G 41 g 44 H 42 h 45 I J K L M N O P Q R S T U V W X Y Z 43 51 52 53 61 62 63 71 11 72 73 81 82 83 91 92 93 13 i j k l m n o p q r s t u v w x y z 46 54 55 56 64 65 66 74 14 75 76 84 85 86 94 95 96 16 Character Space ; / “ .
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IMI66–132 3.7.27 DSU II Digital Telephone System Station To Station Port Reassignment Description: Use this procedure to reassign the programming attributes for a station connected to a particular station port to a different station port (logical to physical reassignment).
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DSU II Digital Telephone System 3.7.28 IMI66–132 System Alarm Report Stations You can program the system to report any system alarms to designated stations. Enable Alarm Reporting Description: If you arrange the system to report alarms, also use this programming feature to enable stations to display alarm reports after the station user takes appropriate action. To Program: 1. Dial 28. “ALARM REPORTS ” 2.
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IMI66–132 3.7.29 DSU II Digital Telephone System Voice Announce Blocking Description: This feature allows a station user to block voice-signaled intercom calls. To Program: 1. Dial 53. 2. Dial 04. “STATION FEATURES” “VOICE BLOCK” 3. Select station ports (LED On = Selected). —Station 10–57 = Dial 10–57 or press C10-C57. 4. Dial ✳ for next station feature — OR— dial ✳ ✳ for configuration mode. To clear current setting, repeat procedure. 3.7.
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DSU II Digital Telephone System 3.
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IMI66–132 3.8.1 DSU II Digital Telephone System Account Code Button Description: Press the account code button and then dial an account code to record a call into a particular category without interrupting the call. To Program: 1. Dial 56. “BUTTON MAPPING” 2. Dial 17. “ASSIGN ACCT KEY ” 3. Select button to be programmed —Press A1–A14, B1–B10. 4. Select station ports (LED On = Selected) —Station 10–57 = Dial 10–57 or dial C10–C57. 5.
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DSU II Digital Telephone System 3.8.3 IMI66–132 Blank Buttons Description: Blank those buttons that you want to be dynamic line buttons or autodial buttons. NOTE: When blanking buttons, be sure a previously assigned button is idle (feature not selected by user) before you blank it. To Program: 1. Dial 56. “BUTTON MAPPING” 2. Dial 04. “BLANK/AUTODIAL” 3. Select all buttons to be programmed —Press A1–A14, B1– B10. 4. Dial #. 5. Select station ports (LED On = Selected).
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IMI66–132 3.8.5 DSU II Digital Telephone System Call Park Orbit Button Description: The call park orbit button will automatically park an active call in orbit when the user presses it. To Program: 1. Dial 56. 2. Dial 12. “BUTTON MAPPING ” “ASSIGN CALL PK” 3. Select button to be programmed —Press A1–A14, B1–B10. 4. Dial 1–9 for parking orbit 1–9. “ASSIGN CALL PK X” 5. Select station ports (LED On = Selected). —Station 10–57: Dial 10–57 or press C10–57. 6.
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DSU II Digital Telephone System 3.8.7 IMI66–132 DSS/BLF Button Description: DSS buttons provide quick access to system stations and their lights and show the busy status of the monitored stations. To Program: 1. Dial 56. “BUTTON MAPPING” 2. Dial 03. “ASSIGN DSS/BLF” 3. Select button to be programmed —Press A1–A14, B1–B10. 4. Select station port (LED On = Selected). —Station 10–57 = Dial 10–57 or press C10–C57. 5. Repeat steps 3 and 4 until all ports are assigned. 6. Dial #. 7.
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IMI66–132 3.8.8 DSU II Digital Telephone System Line Button Description: Line select buttons provide access to outside lines. To Program: 1. Dial 56. 2. Dial 02. “BUTTON MAPPING” “ASSIGN LINE” 3. Select button to be programmed: —Press A1–A14, B1–B10. 4. Select line ports to be assigned. —Line port 1–14 = Dial 01–14 or Press A1–A14 —Line port 15, 16 = Dial 15–16 or Press B1, B2 —Line port 17–24 = Dial 17–24 or press HOLD then press A1–A8. 5. Repeat steps 3 and 4 until all lines are assigned. 6.
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DSU II Digital Telephone System 3.8.10 IMI66–132 Line Group Queue Button Description: A station user can queue for a busy line by pressing a line group queue button. To Program: 1. Dial 56. “BUTTON MAPPING ” 2. Dial 15. “ASSIGN LINE GRP Q” 3. Select button to be programmed —Press A1–A14, B1–B10. 4. Select station ports (LED On = Selected). —Station 10–57 = Dial 10–57 or press C10–C57. 5.
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IMI66–132 3.8.12 DSU II Digital Telephone System Privacy Button Description: A user engaged in a private call can press the privacy button to change a current call into a non-private one. To Program: 1. Dial 56. 2. Dial 06. “BUTTON MAPPING ” “ASSIGN PRIVACY ” 3. Select button to be programmed —Press A1–A14, B1–B10. 4. Select station ports (LED On = Selected) —Station 10–57: Dial 10–57 or press C10–C57. 5.
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DSU II Digital Telephone System 3.8.14 IMI66–132 Voice Announce Block Button Description: Telephone users can block voice announced intercom calls and station paging by pressing this button. To Program: 1. Dial 56. “BUTTON MAPPING ” 2. Dial 14. “ASSIGN V. A. B.” 3. Select button to be programmed —Press A1–A14, B1–B10. 4. Select station ports (LED On = Selected) —Station 10–57 = Dial 10–57 or press C10–C57. 5.
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IMI66–132 3.9 DSU II Digital Telephone System Account Codes The digital telephone system uses account codes to identify calls by category, or by any other desired grouping, so that it can record the cost of the calls by that category or grouping. The account code can be either verified or not verified by the system; plus, the system can either force the users to use the account codes or make their use of it optional.
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DSU II Digital Telephone System IMI66–132 Length For Entered Account Codes Description: This feature defines the number of account code digits that a user must enter before the system will accept the code. Account code length can range from 3 to 16 digits; however, its length must always be equal to or greater than the current verified account code length. To Program: To specify the number of entered account code digits, 1. Dial 75. “SMDA PROGRAMMING” 2. Dial 09. “MAX ACCT CODE X ” 3.
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IMI66–132 3.9.3 DSU II Digital Telephone System Enabled or Disabled Account Codes Description: Use this procedure to enable or disable the account code feature for the system. To Program: 1. Dial 75. 2. Dial 07. “SMDA PROGRAMMING” “XXXXXXXX ACCOUNT” 3. Press A1 to toggle the feature on or off (LED On = Enabled). —OR— Dial 1 to enable account codes. “ENABLE ACCOUNT” Dial 2 to disable account codes. “DISABLE ACCOUNT” 4. Dial ✳ ✳ for configuration mode.
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DSU II Digital Telephone System IMI66–132 Forced Account Code Emergency Numbers Description: Even if you arrange for the system to force account code entries, users can always dial emergency numbers without first entering an account code. Use this programming feature to enter up to 10 emergency numbers. Each number can be a minimum of 1 digit and a maximum of 12 digits. To Program: 1. Dial 75. 2. Dial 16. “SMDA PROGRAMMING” “SET EMER. NUMBER” 3. Dial emergency number (up to 12 digits). 4.
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IMI66–132 3.9.5 DSU II Digital Telephone System Message Display Time For Account Codes Description: When you enable the account code feature, LCD speakerphones prompt users to enter an account code with a displayed message that the system clears at the end of a programmable display time. Use this procedure to set the length of time for the display within the range of 1 to 20 seconds. (The default setting is 5 seconds.
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DSU II Digital Telephone System 3.9.6 IMI66–132 Verified Account Code Entry Description: Use this programming procedure to arrange for the system to either verify or not verify the account codes that users enter. To Program: 1. Dial 75. 2. Dial 08. “SMDA PROGRAMMING”. “VERIFICATION XXX. 3. Press A1 to toggle the feature on or off (LED On = Verified) —OR— dial 1 to enable verification “VERIFICATION ON ” dial 2 to disable verification. “VERIFICATION OFF” 5. Dial ✳ ✳ for configuration mode.
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IMI66–132 3.10 DSU II Digital Telephone System The Industry-Standard Telephone (IST) Interface The JM008 Expansion Module The JM008 expansion module is an optional accessory cabinet that you mount on the DSU II’s common equipment cabinet to provide the system with an interface for eight IST devices. The Analog Terminal Interface The Analog Terminal Interface device (ATI-D) is a multipurpose on-premise accessory. It has dual circuits that allows the connection of two IST devices to the DSU II system.
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DSU II Digital Telephone System IMI66–132 line preference features, the IST has outside line dial tone when users lift the handset. You can assign outside line ringing to the station port for IST call answering purposes or you can enable the ringing line preference feature for the station port. The intercom line is available to an IST even though you have arranged it to have outside line access. After going off-hook, IST users obtain intercom dial tone by performing a hookflash.
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IMI66–132 3.10.2 DSU II Digital Telephone System IST Distinctive Ringing Description: Intercom calls that ring at IST equipment have a different cadence than outside calls. For the JM008 interface, the intercom ring cadence is: 0.5 sec. on, .1 sec. off, 0.5 sec. on, 4 sec. off, and the outside call ring cadence is: 2 sec. on, 4 sec. off. For the ATI-D interface, the intercom ring cadence is: 1 sec. on, .5 sec. off, 1 sec. on, 3.5 sec. off, and the outside call ring cadence is: 2 sec. on, 4 sec. off.
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DSU II Digital Telephone System 3.11 IMI66–132 Direct Department Calling Direct department calling allows the system to assign lines to one of four different departments. Calls received on department lines and calls that are transferred to a department from within the system search for an idle station in that department. The system distributes department calls evenly throughout the department stations.
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IMI66–132 3.11.1 DSU II Digital Telephone System Access Codes For Direct Department Calling Description: You can program department access codes to be any number between 10 and 7999; however, the system will not allow you to assign the same dialing code as both a station extension number and a department access code; nor will the system allow an extension number conflict such as 15 and 1500.
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DSU II Digital Telephone System 3.11.3 IMI66–132 Station Ports For Direct Department Calling Description: You can group stations by department to allow a call to search for an idle station within a department. This search occurs when a busy or RNA is encountered at a called department station. The system allows up to four departments with up to 16 stations and a minimum of 3 stations in each one. You can place one additional station in each department to serve as a termination station.
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IMI66–132 3.11.4 DSU II Digital Telephone System Unanswered Call Transfer Recall Time For Direct Department Calling Description: A transferred call that remains unanswered in a department after a programmed length of time will return to the transferring station for answering. Set the department transfer recall time with this programming procedure. To Program: 1. Dial 11. “TRANSFER RECALL” 2. Dial 2 (department transfer recall). “DEPT XFR RCL XXX” 3. Choose transfer time.
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DSU II Digital Telephone System 3.11.5 IMI66–132 Call Forward on Ring—No Answer The system can automatically forward ring-no answer calls to a new station. The system sends these calls to any idle station associated by department with the called station. Use this feature to arrange for calls to cycle rapidly through such associated stations by testing each one in turn with several rings.
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IMI66–132 3.12 DSU II Digital Telephone System Direct Inward Station Dialing (DISD) The DISD feature allows an external party to call an intercom station directly without assistance by the attendant. The system must receive the DISD call on a line that you have programmed to allow this feature. You can program any line to be a DISD line for both the normal mode of operation and the night transfer (of ringing) mode of operation. You can program the number of rings that the system allows on a DISD line.
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DSU II Digital Telephone System 3.12.2 IMI66–132 Inhibiting DISD Digit Dialing Description: You can prevent callers from dialing on the DISD line when the system is in the night transfer (of ringing) mode of operation. To Program: 1. Dial 17. 2. Dial 09. “SYSTEM FEATURES” “DISD DIALING XX” 3. Press A1 to toggle between enable and disable (LED On = Enable). —OR— Dial 1 to Enable (A1 LED is on) “DISD DIALING ON” Dial 2 to Disable. “DISD DIALING OFF” 4. Press ✳✳ for configuration mode.
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IMI66–132 3.12.4 DSU II Digital Telephone System DISD Incoming Rings Description: The number of rings that occur on a DISD line before it is answered is programmable. Setting a large number of rings allows time for a call to be serviced in a regular manner by stations that have line appearance for the DISD line if such action is desired. To Program: 1. Dial 45. “DISD RINGS” 2.
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DSU II Digital Telephone System 3.13 IMI66–132 Data Printer Service When you connect a data printer to the system, the system automatically prints the station message detail record (SMDR) for the entire system without any programming or user intervention. You call also command the data printer to print partial or complete printouts of the configuration data for the system.
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IMI66–132 3.14 DSU II Digital Telephone System Voice Mail Interface The digital telephone system supports the use of a voice mail system connected to the common equipment’s station ports through the JM008 expansion module or the ATI-D analog terminal interface device. The JM008 is an industry-standard telephone station module that supplies eight IST ports. The ATI-D is a multipurpose on-premise accessory that has dual circuits to allow a 2-port system to interface to two digital station ports.
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DSU II Digital Telephone System 3.14.1 IMI66–132 Voice Mail Port Assign The Voice Mail Port Description: When you connect the voice mail equipment to a common equipment station port either through an IST interface or directly to the port (depending upon the type of voice mail equipment you are using), you must use this assign voice mail port feature to enable the station port as a voice mail port. This feature only applies to voice mail systems supported by Comdial’s proprietary DTMF integration.
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IMI66–132 DSU II Digital Telephone System Assign Ringing For Automatic Attendant Operation Description: With its automatic attendant feature, the voice mail system automatically answers any line that is ringing at a voice mail port. As a default, the system automatically enables ringing line preference for any port that you have identified as a voice mail port.
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DSU II Digital Telephone System IMI66–132 To assign voice mail ports to a hunt group, 1. Dial 53. “STATION FEATURES” 2. Dial 18. “HUNT LINK” 3. Select first voice mail port —Station 12–57 = Dial 12–57 or press C12–C57. 4. Select second voice mail port —Station 12–57 = Dial 12–57 or press C12–C57. 5. Dial ✳ for another link (Example: 16 to 17, 17 to 18, and 18 to 16) —OR— dial ✳✳ for next station feature —OR— dial ✳✳✳ for configuration mode.
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IMI66–132 3.14.2 DSU II Digital Telephone System Automatic Transfer of Voice Mail Description: Use this programming feature to arrange for an immediate connection of a transferred line from voice mail to a digital station port. To Program: 1. Dial 25. “V MAIL AUTO XFER” 2. Press A1 to toggle between enable and disable (LED On = Enable) —OR— dial 1 to enable (A1 LED is on) dial 2 to disable. 3. Dial ✳ for configuration mode. To change setting, repeat procedure and make different selection.
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DSU II Digital Telephone System 3.14.4 IMI66–132 Voice Mail Transfer on Busy Description: Normally, the auto-attendant routes calls from a busy station to that station’s voice mail box. Alternately, you can arrange for the system to alert the busy station when the voice mail system is attempting to transfer a call. You may need to program the attendant station to have this option. To Program: 1. Dial 53. 2. Dial 31. “STATION FEATURES”. “VMAIL XFR ON BSY”. 3.
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IMI66–132 3.14.6 DSU II Digital Telephone System Positive Disconnect Supervision Description: When a voice mail station is on line with an outside caller and the caller hangs up, the CO may send a positive disconnect signal to the DSU II. You can enable the positive disconnect supervision feature on a per-line basis. If you enable positive disconnect supervision, when the system receives the CO’s positive disconnect signal the system tells the voice mail equipment to hang up. To Program: 1. Dial 48.
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DSU II Digital Telephone System 3.15 IMI66–132 Versatile Voice Processing The digital telephone system supports the Versatile Voice Processing (V.V.P.) voice mail system. In addition to the programming requirements detailed in Section 3.14, the following sections detail specific procedures for programming the system to support the V.V.P. voice processing system. 3.15.
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IMI66–132 3.15.2 DSU II Digital Telephone System Using Tracker For Message Notification Description: You can program the Tracker to notify mail box users when they have new messages. To Program: In the Message Delivery field for all mail box owners with a Tracker, enter the following code: ,✴01,X 3.15.3 Transferring Callers To Voice Mail Description: You can program a Transfer To Voice Mail button to automate the process of transferring a caller to a mail box.
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DSU II Digital Telephone System 3.15.5 IMI66–132 Visual Voice Mail Support Description: Visual Voice mail (VVM) support provides proprietarty, two-line display LCD speakerphone stations with visual messages and interactive buttons. This message and button functionality enhances the station’s use with V.V.P. voice mail equipment. NOTE: If the V.V.P. system includes the Visual Voice Mail option, you can not use Tracker and VVM at the same time since they both use the COM 1 serial data port.
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IMI66–132 3.16 DSU II Digital Telephone System Integrated Call Costing Call costing provides a means of establishing costing that the system can apply to outside calls made from system telephones. Call costing computes charges for a call after it is completed. It does not restrict dialing as toll restriction does.
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DSU II Digital Telephone System 3.16.
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IMI66–132 DSU II Digital Telephone System Example A For Local Dialing Sequence (201-nnnn) For this example, assume that you have installed the digital telephone system in a location where callers have an opportunity to dial number combinations that contain a common sequence in both the area and office code. The illustrated sequence is a local call (less than 10 digits) and 201 is the office code. Program call rate 18 to cost calls of this sequence.
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DSU II Digital Telephone System IMI66–132 Example B For Long Distance With Office Code Dialing Sequence (1-201-201-nnnn) The illustrated sequence is a long distance call (more than 10 digits) with 201 as both the area code and the office code. Program call rate table 25 to cost calls of this sequence. Also, program the zone call band table by adding office code 201 to area code 201 in band one. Add any other office codes (for example 478) to area code 201 in band one as required.
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IMI66–132 DSU II Digital Telephone System Example C For Long Distance Dialing Sequence (1-201-nnn-nnnn) This illustrated sequence is a long distance call (more than 10 digits) with 201 as the area code. Program call rate table 11 to cost calls in this sequence. Also, program the area code band table by adding area code 201 to band one.
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DSU II Digital Telephone System IMI66–132 Example D For Exception Dialing Sequence (nnn-nnnn, 1-nnn-nnnn) Program call rate table one to cost calls that do not match any other programmed call rate table.
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IMI66–132 DSU II Digital Telephone System Typical SMDR Call Report For The Call Costing Examples 10 1 12/28/90 16:05 0.9 2014567 $0.50 (see note 1) 10 1 12/28/90 16:06 1.8 12017894567 $1.35 (see note 3) 10 10 10 10 1 1 2 1 12/28/90 12/28/90 12/28/90 12/28/90 1.5 1.5 0.5 1.1 12014785693 2012014563 5551212 2012013 $1.12 $2.50 $1.00 $0.
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DSU II Digital Telephone System 3.16.2 IMI66–132 Exception Tables (Local Calls And Long Distance Calls) Description: The system compares all calls to entries in four exception tables (one entry per table). These tables provide the first priority level of costing. The system searches these tables on a first match basis. This means that the first programmed entry that matches the call is the one that the system uses. It does not make a search for the best possible match.
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IMI66–132 3.16.3 DSU II Digital Telephone System Office Code Band Tables (Local Calls) Description: The system measures the number of dialed digits in calls that do not match exception tables. It compares calls with numbers that have less than 10 digits (local calls) to entries that you have made in office code banding tables. Office code band tables are the second priority level of costing for local calls.
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DSU II Digital Telephone System 3.16.4 IMI66–132 Zone Call Band Tables (Long Distance Calls) Description: In certain heavily populated geographic areas, different area codes exist within the same geographic distance (zone) from the calling location. In these cases, use zone call band tables to cost calls based upon the zone, or geographic distance, from the calling location. The system measures all calls that do not match exception tables for the number of digits that the user dials.
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IMI66–132 3.16.5 DSU II Digital Telephone System Area Code Band Table (Long Distance Calls) Description: The system compares the long distance calls that do not match entries in zone call band tables to entries that you have made in area code band tables. Area code band tables are the third priority level of costing for long distance calls. Area code band tables 1–7 are associated with call rate costing tables 11–17. Use area code band tables to cost calls based upon the area code of the called number.
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DSU II Digital Telephone System 3.16.6 IMI66–132 Call Rate Tables (Local And Long Distance Calls) Description: The system compares local calls and long distance calls that do not match entries in any exception table, office code band table, zone call band table or area code band table with the entries that you have made in call rate tables 2–10 and 29–33. It then costs those calls with the rates assigned to the call rate tables with the entries that matches the dialed numbers.
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IMI66–132 To Program: NOTE: DSU II Digital Telephone System 1. Dial 76. “CALL COST TBL ” 2. Dial table number (01–33). “CALL COST TBL XX” 3. Dial 1 to enter matching digits. “XXXXXXXX ” “XXXXXXXX ” Call Cost Table 1 will not accept matching digits. 4. Dial # to clear previous digits. 5. Dial matching digits for costed number (16 max. # = match anything digit). 6. Dial ✳ to end matching digits.
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DSU II Digital Telephone System 3.16.7 IMI66–132 Discard Digits Description: When the digital telephone system is installed behind a host system such as a PBX or CENTREX, users must dial access codes before obtaining an outside line dial tone. To ensure that the system costs a call on just the actual telephone number that the user dials, you should arrange for the system to ignore these access codes. You can program up to six different access codes entries with up to eight digits per entry.
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IMI66–132 3.16.8 DSU II Digital Telephone System Dialing Time And Answer Time Dial Time Limit Description: The system does not include dialing time when it records the time of a call for costing. You can program the amount of time that the system ignores for dialing purposes. To Program: 1. Dial 75. “SMDA PROGRAMMING” 2. Dial 02 to program dial time limit. “DIAL TIME XXX” 3. Dial time in tenths of a minute (001–999 or dial 000 to clear). “XXXX” 4.
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DSU II Digital Telephone System 3.16.9 IMI66–132 LCD Speakerphone Display of Costed Calls Description: When you arrange the digital telephone system to cost the calls, you should also arrange for the LCD speakerphones being employed with the system to display the cost of each call the user make from that station. To Program: 1. Dial 53. “STATION FEATURES” 2. Dial 27. “LCD CALL COST” 3. Select station ports for programming —Station 10–57 = Dial 10–57 or press C10–C57. 4.
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IMI66–132 3.17 DSU II Digital Telephone System Specialized Route Access (SRA) The SRA feature allows the system to select a line group based on the digits the user has dialed. By doing this, it matches calls with their ideal routes. The feature provides a table-driven routing scheme where the numbers the users dial cause the system to chose a line group after comparing the dialed number with entries in an office code table, and area code table or, four special area code tables.
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DSU II Digital Telephone System 3.17.2 IMI66–132 Enable SRA Office Code And Area Code Tables Description: The office code table matches a dialed office code with one of the office codes that you have entered in the table, and routes the call over the line group that you have entered for that office code. The area code table matches a dialed area code with one of the area codes that you have entered in the table, and routes the call over the line group that you have entered for that area code.
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IMI66–132 DSU II Digital Telephone System Area Code Table To program: 1. Type I ✳ 7 4 6 ✳ and press RETURN. 2. From the main menu, type 1 and press RETURN for system COS menu. 3. From the system COS menu, type 16 for specialized route access menu and press RETURN. 4. From specialized route access menu, type 3 for area code table menu and press RETURN. 5. Type 1–4 for line group to match area codes and press RETURN. 6. Type area code(s) for routing over programmed group number and press RETURN.
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DSU II Digital Telephone System 3.17.3 IMI66–132 Enable Special SRA Area Code Tables Description: The four special area code tables must first match a dialed area code and then match the dialed office code with office code entries in the matched table. With a complete match found, the system routes the call over the line group that you have assigned to the matched office code in the matched special area code table.
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IMI66–132 DSU II Digital Telephone System Assigning line groups to the special office code entries, To Program: 1. From the system COS menu, type 16 for specialized route access menu and press RETURN. 2. From specialized route access menu, type 4 for special area code table menu and press RETURN. 3. Type 1–4 for special table 1–4 and press RETURN. 4. Type 1–4 to choose line group 1–4 and press RETURN. 5.
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DSU II Digital Telephone System 3.17.4 IMI66–132 Insert Digits For SRA Description: You may program the system, on a per line group basis, to insert up to 8 digits before a dialed number. This feature is useful if the dialed number must match a specific format for the group being used. You may insert numbers 0–9, ✳, #, or P for pause. To Program: 1. Type I ✳ 7 4 6 ✳ and press RETURN. 2. From the main menu, type 1 and press RETURN for system COS menu. 3.
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IMI66–132 3.17.5 DSU II Digital Telephone System SRA Overflow Line Group Description: You can assign an overflow line group that the system can route calls over when no lines are free in the line group assigned to the matching entry; otherwise, the system will return busy tone to the caller when this condition exists.
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DSU II Digital Telephone System 3.17.6 IMI66–132 SRA Wait Time Description: Once a caller begins to dial digits, he or she has a certain period of time in which to dial each new digit. After the caller has stopped dialing digits and the end of the time-out period has occurred, the system analyzes the dialed digits and routes the call by following the table-driven routing scheme. Use this procedure to select the SRA wait time. To Program: 1. Type I ✳ 7 4 6 ✳ and press RETURN. 2.
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IMI66–132 3.18 DSU II Digital Telephone System Station Message Detail Accounting/Reporting (SMDA/SMDR) The system produces five different call cost reports for printing: 1. Detailed report of all stations. 2. Detailed report of all accounts. 3. Trunk summary report. 4. Department summary report. 5. All records. The system generates reports automatically for printing whenever it detects that its records storage area is 95 percent full.
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DSU II Digital Telephone System 3.18.1 IMI66–132 SMDA Department Numbers Description: Use this programming feature to define different SMDA department numbers To Program: 1. Dial 75. “SMDA PROGRAMMING” 2. Dial 04 to define department numbers. “SMDA DEPARTMENTS” 3. Dial 1–8 for department 1–8. “DEPT X” 4. Dial 0000–9999 for department number. “DEPT X YYYY” 5. Dial ✳ for next department, and repeat steps 3–7 until all departments are numbered. 6. Dial ✳ ✳ for next SMDA feature. 7.
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IMI66–132 3.18.3 DSU II Digital Telephone System SMDA Printout Automatic SMDA Reports Description: Call cost reports, produced by the system for printing, are generated automatically whenever the system detects that the records storage area is ninety-five percent full. Program the system to automatically generate these reports for printing at a certain time each day if desired. To Program: 1. Dial 75. “SMDA PROGRAMMING” 2.
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DSU II Digital Telephone System IMI66–132 SMDA Report Printout Description: You can command the system to print several different types of SMDA reports and to delete all stored SMDA records. NOTE: The departmental call distribution report reflects statistics based on current departmental station assignments.
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IMI66–132 3.18.4 DSU II Digital Telephone System SMDR Printout SMDR Printout As System Collected Description: With this programming step, SMDR provides continuous printout of system-wide station call activity as it is collected by the system. To Program: 1. Dial 77. 2. Dial 2. “SMDR PRINT XXX” 3. Press A1 to toggle between enable and disable (A1 LED On = Enabled) —OR— dial 1 to enable printing “SMDR PRINT ON” dial 2 to disable printing. “SMDR PRINT OFF” 4. Dial ✳ for configuration mode.
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DSU II Digital Telephone System 3.18.5 IMI66–132 SMDA Records Deleted By The Attendant Description: This programming step gives the attendant station the ability to delete SMDA records when commanded to do so by its user. During day-to-day system operation, when SMDA records exceed storage capacity, the attendant can delete current records to make room for additional ones if you perform this programming step.
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IMI66–132 3.19 DSU II Digital Telephone System Toll Restriction Tables The toll restriction feature uses entries that you make in 16 different tables to prohibit some or all stations from calling a wide range of number combinations.
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DSU II Digital Telephone System 3.19.1 IMI66–132 Assign Entries To Toll Restriction Tables Description: Plan and execute system toll restriction in the sequence detailed in the following steps. 1. Determine the types of dialing restrictions that you wish imposed on the system. Typically, this includes access codes which result in toll charges, and certain local numbers as desired. 2.
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IMI66–132 3.19.2 DSU II Digital Telephone System Programming Toll Restriction Table Entries To Program: 1. Dial 71. 2. Dial 01–16 —OR— press A1–A14, B1, B2 for toll table 1–16. “TOLL TABLE” “XXXXX TABLE Y” 3. Establish an allow or a deny table (A1 LED on = allow, A2 LED On = deny) —Dial 5 or press A1 for allow “ALLOW TABLE Y” —Dial 6 or press A2 for deny. “DENY TABLE Y” 4. Dial 1–4 or press A8–A11 for entry number 1–4. “XXXXXX” 5. Dial # to clear current entry. 6.
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DSU II Digital Telephone System 3.19.3 IMI66–132 Assign Toll Restriction Tables To Lines Description: Once you have created the toll restriction tables, assign them to lines. To Program: 1. Dial 72. “ASSIGN TOLL-LINE” 2. Dial 01–16 or press A1–A14, B1, B2 for toll table 1–16. 3. Dial # to finish entry and display lines. 4.
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IMI66–132 3.19.5 DSU II Digital Telephone System Assign Toll Restriction Tables To Stations For Night Transfer (of ringing) Description: Toll tables assigned with this feature have an effect only when the attendant places the telephone system in the night transfer (of ringing) mode of operation. To Program: 1. Dial 74. “ASSIGN TOLL-NITE” 2. Dial 01–16 or press A1–A14, B1, B2 for toll tables 1–16 (LED On = Selected table). 3. Dial # to finish entry. 4.
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DSU II Digital Telephone System 3.19.7 IMI66–132 Assign Toll Restriction Override (TRO) Code Description: The TRO feature allows users to override the toll restriction that they encounter at other stations with their own station’s toll restriction assignments. In programming for this feature, create a four-digit TRO code that users can dial to override the toll restrictions of any station that they happen to be using and replace it with a toll restriction that matches their home station.
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IMI66–132 3.19.8 DSU II Digital Telephone System Positive Disconnect Supervision Description: When a station is on line with an outside caller and the caller hangs up, the CO may send a positive disconnect signal to the DSU II. You can enable the positive disconnect supervision feature on a per-line basis.
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DSU II Digital Telephone System 3.20 IMI66–132 The Tracker Paging System The optional Tracker Paging System allows users to send alpha/numeric or numeric-only messages to Tracker pagers assigned to station extension numbers. The type of message that the system delivers depends upon the model Tracker Pager being used. You should make a record of all programming decisions that you make—it will help you keep track of what you have done and will help you troubleshoot any problem that might arise later.
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IMI66–132 3.20.1 DSU II Digital Telephone System Enabling The Tracker Paging System Description: Use this procedure to enable the Tracker Paging System feature as a system-wide feature. To Program: 1. Dial 17. 2. Dial 06. “SYSTEM FEATURES” “TRACKER XXXXXX” 3. Press A1 to toggle between enable or disable (LED On = Enabled) —OR— dial 1 to Enable (A1 LED On) “TRACKER ENABLED” dial 2 to Disable. 4. Press ✳✳ for configuration mode.
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DSU II Digital Telephone System 3.20.3 IMI66–132 Setting The Data Parameters Description: You must set the data parameters of the data port where you connect Tracker to 9600 baud, eight data bits, one stop bit, and no handshaking to ensure proper Tracker operation. NOTE: The Tracker base station must also be programmed for 9600 baud so that it matches the DSU setting.
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IMI66–132 3.21 DSU II Digital Telephone System Digital Voice Announcing (DVA) Digital voice announcing uses a hardware peripheral device (product code DVA01) connected to a digital station port to play pre-recorded announcements and messages during an in-progress call. The DVA stores the pre-recorded messages in its memory for recall when needed.
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DSU II Digital Telephone System 3.21.1 IMI66–132 Programming For DCD Operation Description: When you plan to enhance DCD operation with the DVA, you must first completely program the system for DCD operation. To Program: To enable the system for DCD operation, refer to the instructions in section 3.11, Direct Department Calling and complete the following steps: 1. Assign direct department dialing access code (often referred to as a department pilot number). 2.
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IMI66–132 3.21.3 DSU II Digital Telephone System Programming For DISD Operation Description: When you plan to enhance DISD operation with the DVA, you must first completely program the system for DISD operation. NOTE: You should set a DISD dial time that is as long as the maximum time needed to complete the longest DVA message. For example, if the longest DVA message is 60 seconds, set the DISD dial time to 60 seconds.
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DSU II Digital Telephone System 3.21.4 IMI66–132 Enabling/Disabling Digital Voice Announcing (DVA) Description: You can enable DVA support for both DISD and DCD operation. To Program: To assign DVA support for DISD operation. 1. Dial 17. “SYSTEM FEATURES” 2. Dial 07. “DISD DVA XXXXXXX” 3. Press A1 to toggle between enable and disable (LED on = Enable) —OR— Dial 1 to Enable (A1 LED is on) “DISD DVA ENABLE” Dial 2 to Disable. “DISD DVA DISABLE” 4. Press ✳✳ for configuration mode.
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IMI66–132 3.21.5 DSU II Digital Telephone System Programming The DVA Messages Description: You or the system attendant can store the customized messages in the DVA device in one of two ways: by delivering them from the telephone handset at station 10 or 12 or by playing the contents of a professionally-supplied tape recording into the DVA memory. The DVA provides up to four unique messages. The total available message time is two minutes for one message if needed.
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DSU II Digital Telephone System IMI66–132 To Program: 1. Dial 08. “DVA TABLE NUM” 2. Choose the message style. —Dial 1 for DISD message style. —Dial 2 for DCD message style. “PORT NUMBER” “PORT NUMBER” 3. Select DVA station ports —Dial 10–57 or press C10–C57 (LED On = Selected). 4. Press # to end DVA station port entry. “DVA MESSAGES” 5. Press 0 to erase all four messages. 6.
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IMI66–132 3.22 DSU II Digital Telephone System The Data Interface Unit The Data Interface Unit (DIU) is a device connected to a digital station port. The DIU provides connection for a digital multiline telephone and another device such as an Industry standard telephone (IST), FAX, or modem. The DIU switches the voice path from the DSU to either the digital telephone or the IST telephone by pressing a button on the digital telephone.
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DSU II Digital Telephone System 3.22.2 IMI66–132 Remote Data Station Description: Use this procedure to program the system to allow remote control of a DIU from one or more multiline digital telephones assigned to other station ports. Remote commands are blocked when the station is busy with a call. To Program: 1. Dial 53 for station features. “STA. FEATURES” 2. Dial 39 for data station. “DATA STATION” 3. Enter data station number. 4.
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IMI66–132 3.23 DSU II Digital Telephone System Caller ID Service Support When you subscribe to Caller ID service, the central office sends Caller ID data over the lines. After the Caller ID device deciphers the data, it is displayed on a system LCD speakerphone. You must program lines and stations for Caller ID service. NOTE: A lighted LED next to the programming button for the selection indicates the current configuration.
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DSU II Digital Telephone System IMI66–132 Caller ID Information On SMDR Printout Call # Station # Line # Date Time Call length 1 1000 12 10/15/92 04:38 0.1 2 3 4 5 6 7 8 12 3 1 1 4 4 1(D) 1(D) 10/15/92 10/15/92 10/15/92 10/15/92 10/15/92 10/15/92 10/15/92 00:56 00:56 00:56 01:00 01:00 04:23 04:19 0.2 NOANS 0.1 NOANS 0.1 0.2 0.2 10 10 10 10 (1) outgoing call (2) outgoing call (3) unanswered incoming call, with Caller ID (4) answered incoming call, with Caller ID Answer Time .2 .1 .2 .
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IMI66–132 DSU II Digital Telephone System As an option, you can arrange for the system to provide Caller ID data distribution through the RS232 data port B to a personal computer (PC) just as it supplies SMDA data to a data printer. This data consists of four special-purpose messages and is in the ASCII format suitable for use with PC-based application programs.
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DSU II Digital Telephone System 3.23.1 IMI66–132 Assigning Caller ID Lines (required programming) Description: Programs lines to receive Caller ID service. To Program: 1. Dial 47. “CALLER ID LINES” 2. Select line ports (LED On = Selected) Line Port 1–14 = Dial 01–14 or A1–A14 Line Port 15, 16 = Dial 15, 16 or press B1, B2 Line Port 17–24 = Dial 17–24 or press HOLD and then press A1–A8. 3. Press ✳ for configuration mode. 3.23.
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IMI66–132 3.23.3 DSU II Digital Telephone System Configuring COM 2 Serial Data Port (required programming) Description: If the COM 2 serial data port is not currrently set at its default values (9600 baud, 8 data bits, and 1 stop bit) program that port to have those values so that it will receive Caller ID data. To Program: 1. Dial 15. “BAUD RATE” 2. Dial 2 for COM 2. 3. Press A10 for 9600 baud. “W nD nS 9600" 4. Dial 11 or press A14 for 8 data bits and 1 stop bit. “W 8D 1S ZZZZZ” 5.
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DSU II Digital Telephone System 3.23.5 IMI66–132 Setting The Caller ID Distribution (optional programming) Description: Sends Caller ID information to data port B for access by a PC. To Program: 1. Dial 17. “SYSTEM FEATURES” 2. Dial 02. “CID DISTRIBUTION” 3. Dial 1 to enable Caller ID distribution (LED on) —OR— Dial 2 to disable Caller ID distribution. 4. Press ✳✳ for configuration mode. 3.23.
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DSU II Digital Telephone System 4 IMI66–132 System Records 4.1 Programming Password Records .............................................................4–3 4.2 System Configuration Records .................................................................4–3 4.3 Recording The Line Configurations.......................................................4–11 4.4 Recording The Station Configurations ..................................................4–13 4.5 Recording The Account Code Configurations .
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IMI66–132 DSU II Digital Telephone System 4.14 Caller ID Service Support Configuration Chart...................................4–42 4.15 Tracker Paging System Records.............................................................4–44 4.16 DigitalVoice Announcing Records..........................................................4–45 4.17 Data Interface Unit Records ...................................................................4–48 4.18 Overlay For The 7700S Telephone .....................................
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DSU II Digital Telephone System 4.1 IMI66–132 Programming Password Records Password Description Default Password VDT Installer I✴746✴ VDT Administrator I ✴236✴ Station 10 Installer INTERCOM ✴#746✴ Station 10 Administrator INTERCOM ✴#236✴ 4.
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IMI66–132 DSU II Digital Telephone System Data Baud Rate 110 Baud 150 Baud 300 Baud 600 Baud 1200 Baud 2400 Baud 4800 Baud 9600 Baud 19200 Baud 7 Data/2 Stop Bits 8 Data/1 Stop Bits Default = 9600 Baud, 8 Data Bits,1 Stop Bit Extended DTMF Tones For Automatic Dialing 60 msec 80 msec 100 msec 120 msec 160 msec 240 msec 320 msec 400 msec 480 msec 560 msec 720 msec 880 msec 1040 msec Default = 80 msec System Alarm Reporting Enable Disable Default = Disable 4 – 4 Recording The System Settings
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DSU II Digital Telephone System IMI66–132 Station Monitoring Visual Ring Indication Enable Disable Audible Ring Indication Stations (10-57) Default = Visual indication disabled, no audible indication assigned.
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IMI66–132 DSU II Digital Telephone System LCD Messages Msg. No.
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DSU II Digital Telephone System IMI66–132 System Speed Dial Record (Be sure to record a line group number with each speed dial number.
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IMI66–132 DSU II Digital Telephone System Call Park Recall Time 1 min 5 min 2 min 6 min 3 min Never 4 min Default = 2 minutes Pause Time .5 sec 5.0 sec 1.0 sec 7.5 sec 1.5 sec 10 sec 2.0 sec 15 sec 3.0 sec 20 sec Default = 1 second Recall/Flash Time .08 sec .88 sec .30 sec 1.0 sec .50 sec 1.5 sec .60 sec 2.0 sec .75 sec 3.
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DSU II Digital Telephone System IMI66–132 Timed Hold Recall Time 30 sec 240 sec 60 sec 300 sec 90 sec 360 sec 120 sec 420 sec 180 sec Never Default = 60 seconds Unanswered Call Transfer Recall Time 10 sec 60 sec 20 sec 90 sec 25 sec 120 sec 30 sec 180 sec 45 sec 240 sec Default = 20 seconds For Stations Unanswered Call Transfer Recall Time 10 sec 60 sec 20 sec 90 sec 25 sec 120 sec 30 sec 180 sec 45 sec 240 sec Default = 20 seconds For Departments Delayed Ringing Delay T
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IMI66–132 DSU II Digital Telephone System Feature Inhibit Feature Line Group 1 Line Group 2 Line Group 3 Line Group 4 Zone 1 Paging Zone 2 Paging Zone 3 Paging All Call Meet Me Page Night Transfer Background Music Voice Announce Block Message Waiting Call Pickup Call Forward Automatic Call Back Station-to-Station Mesg.
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DSU II Digital Telephone System 4.3 IMI66–132 Recording The Line Configurations Feature Line Port (Write number, name, group, or other data.) 1 2 3 4 5 6 7 8 Abandoned Hold Release (50/350 msec) Automatic Privacy (On/Off) Privacy Release Stations (10-57) Line Port Disable (On/Off) Line Groups (0, 1-4) Line Name (5 characters) Line Port Function (AUX/CO) Line To Line Port Reassignment (1/1, etc.
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IMI66–132 DSU II Digital Telephone System Feature Line Port (Write number, name, group, or other data.) 17 18 19 20 21 22 23 24 Abandoned Hold Release (50/350 msec) Automatic Privacy (On/Off) Privacy Release Stations (10-57) Line Port Disable (On/Off) Line Groups (0, 1-4) Line Name (5 characters) Line Port Function (AUX/CO) Line To Line Port Reassignment (1/1, etc.
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DSU II Digital Telephone System 4.4 IMI66–132 Recording The Station Configurations Use this sheet as an individual station record or as a record for a block of similarly programmed stations. You can make copies of this blank sheet as needed to meet the system capacity.
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IMI66–132 DSU II Digital Telephone System Button Mapping The DigiTech Telephones (Rev. I and later) Complete one record sheet for each station. Copy this blank record sheet as required for additional stations.
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DSU II Digital Telephone System IMI66–132 Button Mapping The DigiTech Telephones (Rev. A-H) Complete one record sheet for each station. Copy this blank record sheet as required for additional stations.
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IMI66–132 DSU II Digital Telephone System Button Mapping The Impact Telephones Complete one record sheet for each station. Copy this blank record sheet as required for additional stations.
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DSU II Digital Telephone System IMI66–132 Button Mapping The Impact Telephones Complete one record sheet for each station. Copy this blank record sheet as required for additional stations.
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IMI66–132 DSU II Digital Telephone System Button Mapping The Scout 900MX Digital Wireless Telephone Complete one record sheet for each station. Copy this blank record sheet as required for additional stations.
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DSU II Digital Telephone System IMI66–132 Button Mapping The Impression Telephones Complete one record sheet for each station. Copy this blank record sheet as required for additional stations.
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IMI66–132 4.
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DSU II Digital Telephone System Account Code Usage Verification Usage Status Enabled On Forced IMI66–132 Disabled Off Optional Station Exceptions Verified Digits Account Code Length Emergency No. 1 Emergency No. 2 Emergency No. 3 Emergency No. 4 Emergency No. 5 Emergency No. 6 Emergency No. 7 Emergency No. 8 Emergency No. 9 Emergency No.
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IMI66–132 4.
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DSU II Digital Telephone System 4.7 IMI66–132 Direct Department Calling Records Department 1 Access Code 10–7999 Line Ports 1–24 Station Ports 10–57 Department 2 Access Code 10–7999 Line Ports 1–24 Station Ports 10–57 Department 3 Access Code 10–7999 Line Ports 1–24 Station Ports 10–57 Department 4 Access Code 10–7999 Line Ports 1–24 Station Ports 10–57 Default = No access code assigned, no line ports assigned, and no stations assigned.
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IMI66–132 4.
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DSU II Digital Telephone System 4.
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IMI66–132 DSU II Digital Telephone System Automatic Attendant Ringing Lines (1–24) Station Direct Delay Night Station 10 34 11 35 12 36 13 37 14 38 15 39 16 40 17 41 18 42 19 43 20 44 21 45 22 46 23 47 24 48 25 49 26 50 27 51 28 52 29 53 30 54 31 55 32 56 33 57 Default = Not Assigned 4 – 26 Recording The System Settings Direct Delay Night
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DSU II Digital Telephone System IMI66–132 Automatic Transfer Of Voice Mail Enable Disable Default = Disabled Voice Mail Line Port Identification 1 9 17 2 10 18 3 11 19 4 12 20 5 13 21 6 14 22 7 15 23 8 16 24 Default = No ID Assigned Voice Mail Transfer On Busy Station Port 10 26 42 11 27 43 12 28 44 13 29 45 14 30 46 15 31 47 16 32 48 17 33 49 18 34 50 19 35 51 20 36 52 21 37 53 22 38 54 23 39 55 24 40 56 25 41 57 Default = Not Ena
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IMI66–132 4.
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DSU II Digital Telephone System IMI66–132 Discard Digits Entry Digits 1 2 3 4 5 6 7 8 1 2 3 4 5 6 Default = No Discard Digits Assigned Dial Time Limit 01-999 Seconds Default = 0 Seconds Answer Time Limit 01-999 Seconds Default = 0 Seconds Recording The System Settings 4 – 29
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IMI66–132 DSU II Digital Telephone System Call Rate Table 7 Call Rate Table 1 Tier 1 Time Number Tier 1 Rate Tier 1 Time Tier 2 Rate Tier 1 Rate Surcharge Tier 2 Rate Surcharge Call Rate Table 2 Call Rate Table 8 Number Tier 1 Time Number Tier 1 Rate Tier 1 Time Tier 2 Rate Tier 1 Rate Surcharge Tier 2 Rate Surcharge Call Rate Table 3 Call Rate Table 9 Number Tier 1 Time Number Tier 1 Rate Tier 1 Time Tier 2 Rate Tier 1 Rate Surcharge Tier 2 Rate Surcharge Call Rate Table 4 Call Ra
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DSU II Digital Telephone System IMI66–132 Call Rate Table 13 Call Rate Table 19 Number Number Tier 1 Time Tier 1 Time Tier 1 Rate Tier 1 Rate Tier 2 Rate Tier 2 Rate Surcharge Surcharge Call Rate Table 14 Call Rate Table 20 Number Number Tier 1 Time Tier 1 Time Tier 1 Rate Tier 1 Rate Tier 2 Rate Tier 2 Rate Surcharge Surcharge Call Rate Table 15 Call Rate Table 21 Number Number Tier 1 Time Tier 1 Time Tier 1 Rate Tier 1 Rate Tier 2 Rate Tier 2 Rate Surcharge Surcharge Cal
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IMI66–132 DSU II Digital Telephone System Call Rate Table 25 Call Rate Table 31 Number Number Tier 1 Time Tier 1 Time Tier 1 Rate Tier 1 Rate Tier 2 Rate Tier 2 Rate Surcharge Surcharge Call Rate Table 26 Call Rate Table 32 Number Number Tier 1 Time Tier 1 Time Tier 1 Rate Tier 1 Rate Tier 2 Rate Tier 2 Rate Surcharge Surcharge Call Rate Table 27 Call Rate Table 33 Number Number Tier 1 Time Tier 1 Time Tier 1 Rate Tier 1 Rate Tier 2 Rate Tier 2 Rate Surcharge Surcharge Cal
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DSU II Digital Telephone System 4.
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IMI66–132 4.
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DSU II Digital Telephone System Office Code Area Code Table Line Group 1 2 3 IMI66–132 4 Default = Line Group 1 Recording The System Settings 4 – 35
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IMI66–132 Special Area Code Table 1 Area Code = Office Code Line Group 000-999 1 2 3 4 DSU II Digital Telephone System Special Area Code Table 2 Area Code = Office Code Line Group 000-999 1 2 3 4 Default = Line Group 1 Special Area Code Table 3 Area Code = Office Code Line Group 000-999 1 2 3 4 Special Area Code Table 4 Area Code = Office Code Line Group 000-999 1 2 3 4 Default = Line Group 1 Default = Line Group 1 4 – 36 Recording The System Settings
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DSU II Digital Telephone System IMI66–132 Overflow Line Group Default = None SRA Wait Time Default = 4 seconds Line Group 1 1 2 3 4 Default = None 2 seconds 2 3 3 seconds Insert Digits 4 5 4 seconds 6 7 8 Recording The System Settings 4 – 37
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IMI66–132 DSU II Digital Telephone System 4.13 Recording Toll Restriction Table Configurations Toll Restriction Table 1 Table Type: Allow______ Deny X 4.15.
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DSU II Digital Telephone System 4.13.
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IMI66–132 4.13.
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DSU II Digital Telephone System 4.13.
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IMI66–132 4.
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DSU II Digital Telephone System IMI66–132 SAVE Button Stations (list 10–57 for stations) Default = None Assigned Caller ID Distribution To COM 2 Enable Disable Default = Disabled COM 2 Configuration Baud Rate 9600 Other (see system configuration record) Data Bits 8 Data/1 Stop 7 Data/2 Stop Default = 9600 Baud, 8 Data Bits, 1 Stop Bit Recording The System Settings 4 – 43
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IMI66–132 4.
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DSU II Digital Telephone System 4.
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IMI66–132 DSU II Digital Telephone System DVA Messages (Copy this blank sheet for a record of each DVA.
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DSU II Digital Telephone System IMI66–132 DVA Station Ports Station Port DVA Assigned Station Port 10 34 11 35 12 36 13 37 14 38 15 39 16 40 17 41 18 42 19 43 20 44 21 45 22 46 23 47 24 48 25 49 26 50 27 51 28 52 29 53 30 54 31 55 32 56 33 57 DVA Assigned Default = None Assigned Recording The System Settings 4 – 47
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IMI66–132 4.17 Station DSU II Digital Telephone System Data Interface Unit Records DIU Location Security Group Station 10 34 11 35 12 36 13 37 14 38 15 39 16 40 17 41 18 42 19 43 20 44 21 45 22 46 23 47 24 48 25 49 26 50 27 51 28 52 29 53 30 54 31 55 32 56 33 57 DIU Location Security Group Defaults = No DIUs assigned. Security groups = 0 (no assignments).
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DSU II Digital Telephone System A IMI66–132 Appendix A: Understanding The System Features A Abandoned Hold Release If an on-hold party hangs up at the CO/PBX end of a connection, causing an interruption in the line current, the system will drop the line from the hold condition and return it to service. The time interval between hang-up and line-drop is programmable in line class of service programming with choices of either 50 msec or 350 msec.
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IMI66–132 DSU II Digital Telephone System Account Codes (With Forced Positive Verification) System users can employ account codes to identify calls by category or by any other desired grouping so that the system can print reports. The account code entry can be voluntary or the programmer can arrange the system so that the users are forced to enter an account code before they can make an outgoing call. The system compares the account code entered by a station user with a list of programmed account entries.
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DSU II Digital Telephone System IMI66–132 but cannot be lower than the verified account code length. The verified account code length defines the number of digits that the system will verify before it accepts an account code as valid. As well, verified account code length defines the number of valid account codes that a programmer can store (as shown in the following table).
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IMI66–132 DSU II Digital Telephone System Forced Account Code Entry For CENTREX Users The programmer may set the TAP time so that CENTREX users do not have to re-enter an account code after pressing the TAP button. The programmer may also set the system so that non-CENTREX users do have to enter an account code after pressing TAP. • If the TAP time is set for 1 second or less (the hookflash time), the system will not clear an account code after a TAP entry.
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DSU II Digital Telephone System IMI66–132 connections. It contains a ringing generator to generate a ringing signal for the IST devices. Area Paging Interface Any station user can dial a special code number in response to an all-call or zone page and be connected to the paging party in a private conversation. All-call or zone paging is provided to the stations through the station class of service programming. See also, Paging.
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IMI66–132 DSU II Digital Telephone System Automatic Dialing Of Stored Numbers Automatic Dialing The system supports up to 24 automatic dial (autodial) numbers per station. Autodial buttons can store up to 16 digits plus an intercom or line selection. Stored digits include 0–9, ✳ and #. The system stores a pause at any point where the HOLD button is pressed, and stores a hookflash at any point where the TAP button is pressed.
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DSU II Digital Telephone System IMI66–132 Automatic Hold For Intercom If a user selects the second intercom line while a call is active on the first intercom line, this automatic hold feature lets the system automatically place the first intercom call on hold. Use station class of service programming to enable this feature. See also, Hold. Automatic Hold—Transfer To Line A programmer can use class of service programming to make this system feature available to selected stations.
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IMI66–132 DSU II Digital Telephone System Automatic Station Relocation With this feature, the system will automatically recognize a particular station should that station be relocated to a new station port. When someone places a telephone at a new port location, it will continue to provide the same class of service parameters and respond to the same extension numbers as it did at the original station port. A programmer must enable this system feature using system class of service programming.
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DSU II Digital Telephone System IMI66–132 B Background Music If the installer connects a customer-provided external music source to the system, the music from that source will sound through the station loudspeakers after the users turn it on at their stations. They can adjust the loudness of this background music with the loudspeaker volume control. The system automatically turns the background music off during calls. This feature requires no class of service programming. See also, Music Features.
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IMI66–132 DSU II Digital Telephone System Block Programming A programmer can assign a particular line or station’s class of service to an entire block of lines or stations with one programming action. This feature eliminates the need for him or her to individually program stations and lines with the same class of service. A programmer can perform a block programming class of service after he or she has programmed a station class of service or line class of service for a particular station or line.
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DSU II Digital Telephone System IMI66–132 The system can produce five different SMDA records: • Detailed report sorted by stations, • Detailed report sorted by account codes, • Line summary report, • Department summary report, • Department Call Distribution (DCD), • A general output of all records. Upon completion of report printing, the telephone attendant can delete all records the system used for the reports.
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IMI66–132 DSU II Digital Telephone System Call Forwarding Call Forwarding On All Calls This feature allows a station user to designate another station or the attendant station as the recipient of all calls normally directed to ring at his or her station. If the user has call forwarding enabled when the attendant activates night transfer of ringing, the system forwards the night ringing assignment of the user’s station.
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DSU II Digital Telephone System IMI66–132 To enable this feature enhancement, programmers must first enable tone first signalling and arrange an intercom hunt group. Then, they can individually enable call forwarding for RNA calls and call forwaring for busy calls. They can turn on either call forwarding scheme alone or turn on both schemes as the site demands dictate.
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IMI66–132 DSU II Digital Telephone System Call Park The call park feature is similar to a manual hold condition. A user can park a call a particular station and retrieve it at any station in the system by dialing the appropriate access code. NOTE: The retrieving station must have access to the line on which the call appears. Calls are parked and retrieved within the system through the use of dialing codes. The system provides nine parking circuits (orbits).
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DSU II Digital Telephone System IMI66–132 Unanswered Call Transfer Recall Timing A transferred call that is unanswered after a pre-programmed length of time will return to the station that transferred it. The system will return the call to both attendant stations when the tandem attendant feature is enabled. When LCD speakerphones are employed, the display will show the station number or name as well as the line number that is being re-called.
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IMI66–132 DSU II Digital Telephone System (seven-, eight-, and eleven-digit Caller ID numbers are already in a format that can be dialed and do not need to be transformed.) The system will dial those numbers that are present in the 6-digit table as local calls even if they are in different area codes. All Caller ID features require that the Caller ID decoder device (product code CID08) deliver Caller ID data to the system’s RS-232 data port B.
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DSU II Digital Telephone System IMI66–132 features that require periodic change by entering COS programming with another code provided for this purpose. The station user can program individual stations for speed dial, autodial and direct station selection (DSS) by entering COS with a code provided for that purpose.
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IMI66–132 DSU II Digital Telephone System desired. After a programmer has reprogrammed a system, he or she can re-default it by using the system, line, and station class of service programming or use a master clear to default the entire system and erase all stored programmable button information. Remote Programming And Administration Both remote class of service programming and the transmission of SMDR data for printing are available through serial data ports.
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DSU II Digital Telephone System IMI66–132 Console Support The digital telephone system supports the installation and use of a DSS/BLF console at any available station port. The number of installed consoles is limited only by port availability; however, since a console complements a companion telephone located in an adjacent station port, the installer can use up to one-half of the available station ports for consoles.
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IMI66–132 DSU II Digital Telephone System While the first console (the one installed at the logic-paired port) extends the autodial buttons of the paired telephone by 48 and provides DSS/BLF coverage for station ports 10 through 57, the second console (the one installed at the programmed station port) provides DSS/BLF coverage as follows: • On a 32-station system with two 8-station expansion modules, the first 16 buttons are automatically assigned (defaulted) to station ports 42 through 57 for DSS purpose
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DSU II Digital Telephone System IMI66–132 The user controls the DIU by pressing a preprogrammed DATA button on his/her digital telephone. The installer can also program a DATA button on a remote telephone that can control the DIU as well. The DATA LED on the digital telephone provides the user with visual feedback on DIU status. The system administrator can program up to three security groups and assign them to work groups.
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IMI66–132 DSU II Digital Telephone System Delayed Ringing Ringing assignments are programmable. A station can be programmed to provide delayed ringing on some lines while providing immediate ringing on other lines. Delayed ringing is assigned to certain lines at each station through station class of service programming. When a programmer assigns delayed ringing to a station for certain lines, he or she can also assign the time length of the delay. See also, Ringing.
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DSU II Digital Telephone System IMI66–132 The Dial By Name feature uses the seven-character station names associated with the station ports for searching through the list of stations for intercom calling. 16-character names are used for searching through the list of system speed dial entries. When users make a sequential search through the stored index of names, the system searches the list as it was entered.
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IMI66–132 DSU II Digital Telephone System Night Answer Messages For DCD callers—“Welcome to Acme’s sales department. Our hours are eight to four-thirty. Please call tomorrow during those hours.” For DISD callers—“Welcome to Acme Company. Our hours are eight to four-thirty. Please call tomorrow during those hours.” Recall Messages For DCD callers—“Please hold. An agent will be with you as soon as possible.” For DISD callers—“The party you have called is not available. Please dial a new extension number.
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DSU II Digital Telephone System IMI66–132 4. A DISD line recalls to the DSU after a transfer recall time, and the DVA plays a recall message to the caller. The DSU transfers the call once more to the same or different stations. This action repeats three times. 5. After the last recall, the DVA plays the drop message and the DSU drops the line. The installer can connect DVA devices to any available digital station ports.
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IMI66–132 DSU II Digital Telephone System dropped by the caller. The caller continues to receive ringback tone until the call is answered. The overflow station can service the call or transfer it back to the department using the department pilot number. When the call is transferred back to the department by an overflow station, it will not return to the overflow station until that station is idle and has no ringing calls either new or transferred.
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DSU II Digital Telephone System IMI66–132 A department station can also be taken out of service and placed in a wrap-up mode to provide the user time for doing such things as follow-up paperwork. While a station is in a wrap-up mode, all outside and transferred calls skip to the next department station. The station user sets the wrap-up mode by pressing Hold DND and presses these buttons again to clear the wrap-up mode.
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IMI66–132 DSU II Digital Telephone System Wrap-Up Time: The time that a station spent in a wrap-up mode doing such things as follow-up paperwork. While a station is in a wrap-up mode, it does not receive department calls. The station user sets a wrap-up mode by pressing Hold and DND and repeats the procedure to clear the wrap-up mode. Missed Calls: The total number of calls that are not answered at a station and that are cycled by the system to another station for answering.
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DSU II Digital Telephone System IMI66–132 The number of rings which occurs on a DISD line before it is answered is programmable. By setting a large number of rings, time is allowed for a call to be serviced in a regular manner by stations that have a line appearance for the DISD line. Setting the number of rings to 0 disables the line for DISD use. If a line is to be dedicated for DISD use, it is a good practice to set it for one ring.
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IMI66–132 DSU II Digital Telephone System Direct Station Call Hold (Station Park) This feature allows a station user to park a call at a specific station where it will be held without ringing. A feature code plus a station extension number can be dialed over the intercom line to park the call or a programmable button can be programmed to provide a “directed hold” to a specific station. The parked call is picked up by directed station by dialing a feature code.
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DSU II Digital Telephone System IMI66–132 Do Not Disturb Inhibit The system can be programmed to inhibit any station from entering the DND mode. System class of service programming is used to program this feature. Do Not Disturb Override Stations can be provided with DND override capability which will allow them to call a station that is set in the DND mode. The Executive/Attendant Override feature must also be active for DND override feature to function.
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IMI66–132 DSU II Digital Telephone System Dynamic Line Buttons Through class of service programming, the programmer can arrange certain idle line buttons to serve as dynamic line buttons. This feature allows the system to temporarily assign a line to a station that normally does not have the line assigned to it, and have that line appear on a dynamic line button. While the call is appearing on the dynamic line button (LED on), any normal call handling operations can be performed.
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DSU II Digital Telephone System IMI66–132 Executive/Attendant Override This feature allows the user of a station, upon encountering a busy signal at another station, to dial a code that will override the busy signal of a call, sound a warning tone, and allow access to the existing conversation. This feature is enabled through station class of service programming. External Paging Interface A dedicated paging port or a spare line port can be interfaced with an external paging amplifier.
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IMI66–132 DSU II Digital Telephone System Flexible Ringing Assignments Of PA Port The PA port can be programmed for flexible ringing assignments and zone pages. Any desired lines can be programmed for direct ring, delay ring, or night transfer (of ringing) at this port. Paging can be to programmed zone or to all-call. A speaker can be connected to the PA port to sound the ringing that is generated by the system and sent to this port and paging announcements when they are sent to the programmed zone.
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DSU II Digital Telephone System IMI66–132 Full Button Programmability Of Features A programmer, or in many cases the users themselves, can make most system features available at programmable buttons merely by storing the specific access codes necessary for dialing the features. Storable features include those that can utilize lamp (on/off) supervision (e.g., call park orbits). The system will store all feature access codes except for those requiring Transfer/Conference button action.
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IMI66–132 DSU II Digital Telephone System Hold Abandoned Hold Release If an on-hold party hangs up at the CO/PBX end of a connection, causing an interruption in the line current, the system will drop the line from the hold condition and return it to service. The time interval between hang-up and line-drop is programmable in line class of service programming with choices of either 50 msec or 350 msec.
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DSU II Digital Telephone System IMI66–132 Exclusive Hold Exclusive hold prohibits a held call from being retrieved by any other station. The exclusive hold condition also links the held call to the timed hold recall timeout feature. After timeout, the system causes audible and visual signaling to occur reverts the exclusive hold condition to a normal line hold condition.
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IMI66–132 DSU II Digital Telephone System Idle Line Preference When a station is programmed for idle line preference, it will automatically be connected to the first assigned idle line. The system can be programmed on a per station basis to enable idle line preference. When idle line preference is enabled, taking the handset off-hook will automatically connect the station to any assigned line that is idle and has been arranged for this feature. The line button will not have to be pressed.
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DSU II Digital Telephone System IMI66–132 the handset is lifted) or places the outside line on hold (if digits are dialed) and causes intercom dial tone to return to the IST. Pressing and releasing the hookswitch is commonly known as flashing the hookswitch or performing a FLASH. Some ISTs are equipped with a TAP button, Users can press the TAP button to cause the same effect as performing a FLASH.
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IMI66–132 DSU II Digital Telephone System • Intercom call to station already busy on intercom rings in subdued fashion and flashes indicator associated with other intercom button. • With both intercom lines busy, a third intercom call results in a subdued off-hook voice announce (if enabled) at busy station. • Pressing a DSS button while on an active intercom call will drop the distant party unless the automatic hold feature is enabled for the intercom line through class of service programming.
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DSU II Digital Telephone System IMI66–132 Tone Or Voice Signaling The system allows intercom calls to be tone signaled or voice signaled as the users desire; however, the programmer uses system class of service programming procedures to determine which signaling method the system will employed as the primary method. Regardless of the programmer’s arrangement, telephone users can take action to use the alternate method when they need it.
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IMI66–132 DSU II Digital Telephone System preference. If they are unavailable, the system will chose the last line used at the station. If it is busy, no further choice is made. No class of service is required. See also, Redialing. LCD Messaging Standard and system-supplied custom display messages can be set by dialing a specific code at any station. Such messages are to be received and displayed by any LCD speakerphone that calls the station which set the message.
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DSU II Digital Telephone System IMI66–132 Line Features Access Denied, Line Access Restriction The system programmer can deny access to particular lines at certain stations in the system. A station user cannot select a denied line for use. This feature is programmable on a per line/per station basis in station class of service programming.
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IMI66–132 DSU II Digital Telephone System Line And Line Group Queuing With the line queuing feature, the station user can take action that will place a station in a queue where it awaits the availability of a line or line group. The station is automatically signaled with five-ring bursts when the line is available to it for use. Each station can queue one line at a time. Originating Denied The ability to originate calls on certain lines can be denied at individual stations through system programming.
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DSU II Digital Telephone System IMI66–132 M Manual Hold A button activated feature at each station will place an outside line on hold. When a user presses the HOLD button while on a call, the system places the call on hold, provides a distinctive flash rate of the line button indicator, and allows the user to access other station features. A user at the holding station or at any other station that has access to the line can retrieve the held call. See also, Hold.
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IMI66–132 DSU II Digital Telephone System LCD Messaging Standard and system-supplied custom display messages can be set by dialing a specific code at any station. Such messages are to be received and displayed by any LCD speakerphone that calls the station which set the message. When a message is set, the intercom light at the setting station will flash to indicate that the feature is active.
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DSU II Digital Telephone System IMI66–132 Modular Wiring And Jacks 2- Or 4-Conductor Wire System The system can be completely interconnected by employing industry standard 50-pin connectors and modular plug/jack combinations. Station wiring is number 22 or 24 gauge, 2-conductor, twisted-pair cable throughout the system. If the installer uses 4-conductor twisted-pair cable, it provides a spare pair for a separate wiring purpose when needed.
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IMI66–132 DSU II Digital Telephone System Handsfree Answer Inhibit The user can use the MUTE button to block all handsfree answerback response. This arrangement will prevent a station user from monitoring another station site using the monitoring ability of the voice announce feature. When a user presses the MUTE button, all handsfree answerback is disabled thus inhibiting any off-site monitoring. The MUTE light turns on steady to indicate that this feature is active.
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DSU II Digital Telephone System IMI66–132 P Paging All-Call Paging All-call paging allows all stations to receive announcements through the station speaker at once. The system can also send all-call paging to the paging port where it applies it to the input of an external paging amplifier. Origination of announcements must be via the station handset. A programmer can arrange each station to receive and/or originate all-call page.
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IMI66–132 DSU II Digital Telephone System PBX/CENTREX/CO Compatible System features and programmable buttons support the requirements of most PBXs, Central Offices, and CENTREX systems. Numbers, #‘s, ✳‘s, programmable pauses, and flash signals can be made a part of every stored number for access to host system feature codes. Personal Computer Interface Unit (PCIU) The Personal Computer Interface Unit (PCIU) is a device that you can connect between a digital station port and its proprietary telephone.
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DSU II Digital Telephone System IMI66–132 Power Failure Transfer An installer can connect an industry-standard telephone such as the model 2500 to a special connection to serve as a power-fail telephone. If an AC power failure occurs, the system automatically connects the power-fail telephone directly to an outside line. Users can make normal origination and reception of calls on a power-fail telephone during an AC power failure.
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IMI66–132 DSU II Digital Telephone System Privacy Release/Brokerage Service See the previous paragraph titled Privacy—Designated Programmable Button Private Lines (Access Denied) The system programmer can deny access to particular lines at certain stations in the system. A station user cannot select a denied line for use. This feature is programmable on a per line/per station basis in station class of service programming. See also, Line Features.
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DSU II Digital Telephone System IMI66–132 Programming Password Protection No one can enter a programming mode to reprogram the system without first entering a password. The system provides two different entry levels for programming and allows for a different password for each entry. The two programming entry levels are the installer level and the administrator level.
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IMI66–132 DSU II Digital Telephone System R Redialing Automatic Redial (Of Busy Number Or Unanswered Call) A user can automatically redial a busy number or unanswered call by activating this feature. Once the user activates automatic redial, the station will select the line, automatically dial the number, and wait for a response. It will do this once a minute for approximately 10 minutes unless the user deactivates the feature by pressing that button or another button or by lifting the handset.
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DSU II Digital Telephone System IMI66–132 Response Messaging This feature allows a user to reply in a non-verbal manner to a voice announce or tone-signaled intercom call or to a subdued off-hook voice announce call if the intercom caller is using an LCD speakerphone. A station user can press a programmable button in response to an intercom call and send a message to be shown on the display of the calling station.
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IMI66–132 DSU II Digital Telephone System of an external paging amplifier and the installer can arrange the wiring so that the relay closures energize the paging amplifier while it is receiving the ringing tone. Use system class of service programming to choose either the paging port. or station port 17 for the ringing port relay control. Also use system class of service to determine the type of ringing sent to the paging port.
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DSU II Digital Telephone System IMI66–132 and paging announcements when they are sent to the programmed zone. Using such an arrangement, it is possible for a user to determine that certain lines are ringing, such as in a night transfer (of ringing) mode, and go to the nearest telephone and answer the call. The most common use for this arrangement is as a night bell eliminating the need for external equipment as required with the common ringer and auxiliary ringer interface.
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IMI66–132 DSU II Digital Telephone System Ringing Line Preference The system can be programmed on a per station basis to provide ringing line preference on all lines programmed for ringing at the station. When ringing line preference is enabled at a station, taking the handset off-hook automatically connects the station to any outside line that is ringing at it. A line button will not have to be pressed.
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DSU II Digital Telephone System IMI66–132 within the same general area. If all nine channels are in use and a tenth Scout telephone tries to place a call, the LCD will indicate “System Busy” and deny the call. If you do install more than one Scout wireless telephone, Comdial recommends that you leave at least 10 feet between adjacent base units.
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IMI66–132 DSU II Digital Telephone System a line group after comparing the dialed number with entries that are contained in an office code table, an area code table, and four special area code look-up tables. The specialized route access operates in the following manner: When the caller presses INTERCOM and dials 9 or presses a preprogrammed button, the system returns a special dial tone. The caller then has 10 seconds in which to dial some digits; otherwise, the telephone will return to its idle state.
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DSU II Digital Telephone System IMI66–132 The following information illustrates the digit evaluation scheme.
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IMI66–132 DSU II Digital Telephone System that the CENTREX extensions are 3300–3399. Take programming action to assign line group 2 to entries 330–339 in the office code table. This means that calls on CENTREX extensions will use line group 2 and all other calls will default to use line group 1. Program the 9 digit as the insertion digit for line group 1.
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DSU II Digital Telephone System IMI66–132 Flexible Station Numbering Plan The system supports a flexible station numbering plan for individual stations. Each station can be programmed to respond to the dialing of any available number between 10 and 7999. This feature may be used to match the calling number of a station located in a pre-numbered area to that area number. A combination of two, three, or four digit extension numbers can be assigned as long as they do not conflict.
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IMI66–132 DSU II Digital Telephone System Station-To-Station Messaging If a station has a DSS/BLF appearance at another station, a callback message indication can be left at that station with the DSS/BLF appearance. The user can dial a special code to turn on the BLF light at the called station that is assigned to the calling station. This light indicates that a callback is requested. The light is automatically turned off if a successful callback is made.
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DSU II Digital Telephone System IMI66–132 Subdued Off-Hook Voice Announce (SOHVA) Groups The programmer can program the ability of station ports to originate and/or receive SOHVA calls by assigning SOHVA calling groups to station ports. This means that he or she can arrange certain station ports together for SOHVA calling between one another while excluding other station ports in the system from this group.
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IMI66–132 DSU II Digital Telephone System Example 1: Allow station port 10 to originate SOHVA messages to all stations in the system and allow those stations the ability to originate SOHVA messages to each other but not to station port 10. Assign group 1 to station port 10 and assign group 2 to all other station ports. Example 2: Allow station ports 14 and 15 to receive and originate SOHVA calls between each other but deny both receive and originate capability from any other system stations.
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DSU II Digital Telephone System IMI66–132 T Tandem Attendant When the programmer uses system class of service programming to enable the tandem attendant feature, a recall from an unanswered call transfer or a timed hold recall will ring at the normal attendant station (station 10) that set the transfer or hold condition, and also ring at the tandem attendant station (station 12).
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IMI66–132 DSU II Digital Telephone System Toll Restriction Default Toll Restriction The system defaults two toll restriction tables with pre-programmed values and pre-assigned to all lines. The programmer needs only to assign these tables to the stations by programming action to put them into effect. He or she can use the toll restriction table configuration class of service programming to reprogram the defaulted tables with different information as needed.
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DSU II Digital Telephone System IMI66–132 tables replace any that he or she may have assigned to the station for normal, or day mode, operation. For example: a programmer can arrange for a station that has no other toll restriction table assignment to receive a toll restriction table which will restrict everything but local calls and will only take effect when the system is placed in the night transfer (of ringing) mode.
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IMI66–132 DSU II Digital Telephone System Tracker Paging System The optional Tracker Paging System is a wireless paging system that uses an external base station connected to the common equipment cabinet and individual portable pagers assigned to the system station extension numbering plan. The Tracker Paging System allows telephone users to send alpha/numeric or numeric-only messages to Tracker pagers assigned to station extension numbers.
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DSU II Digital Telephone System IMI66–132 Unscreened Call Transfer A user can transfer a call to another station without first announcing it. The transferred call will camp-on to the other station where it will ring and await an answer. The call will automatically ring back to the transferring station after a programmable recall period. There is no limit as to how many calls users can camp-on to another station. A transferred call will only ring if the station is idle.
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IMI66–132 DSU II Digital Telephone System Voice Announce Blocking This feature allows station users to block voice announced intercom signaling by dialing a code or pressing a programmable button programmed for that purpose. The programmable button used to block voice signaling is enabled by station class of service programming. See Intercom.
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DSU II Digital Telephone System IMI66–132 Positive Disconnect Supervision When a station is on line with an outside caller and the caller hangs up, the CO may send a positive disconnect signal to the digital telephone system. The system passes this signal to the voice mail equipment thus signaling it also to hang up. Voice Mail Line ID The programmer can program the voice mail lines with identification (ID) numbers that allow the voice mail equipment to identify which line it is answering.
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IMI66–132 DSU II Digital Telephone System programmers may disable the ringer-off feature on a system-wide basis. When programmers take this option, users can set the ringer volume to a low level but cannot completely silence it. The number of handset loudness levels is different for the different telephone models. The DigiTech telephones have 8 handset volume settings.
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DSU II Digital Telephone System IMI66–132 Index A Abandoned Hold Release 3–35, A-1, A-36 AC Power Connection 2_8 Access Codes For Direct Department Calling 3–95 Access Denied 3–46, A-1 Access Denied, Line Access Restriction A-43 Accessory Information 1_5 Account Codes A-23–86 Button 3–78, A-4 Configuration Records 4–19 Display Time For 3–90 Enabled or Disabled 3–88 Entry, Verified 3–91 Forced or Optional Entry 3–88 Length 3–86 List 3–87 Add-On Conferencing A-18 Add-On Expansion Module Installing 2–46 Usi
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IMI66–132 Call Forwarding A-12 Of Busy Calls 3–52 Of RNA Calls A-12, 3–52 On All Calls A-12, A-12 Personal A-12 Call Origination Denied 3–54 Call Park A-14, A-36 Orbit Button 3–80 Recall Time 3–30 Call Pickup A-14 Call Rate Tables 3–125 Call Transfer A-14 Call Waiting Tone A-15 Enable/Disable 3–102 Call-Back Button 3–78 Caller ID 1–6, A-15 Configuring COM 2 Serial Data Port For 3–166 Assigning Lines 3–165 Assigning Stations 3–165 Service Support 2–76, 3–162 Service Support Configuration Chart 4–42 Setting T
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DSU II Digital Telephone System IMI66–132 Direct Department Calling 3–94 Access Codes 3–95 Call Forward On Busy/Ring—No Answer 3–98 Line Ports 3–95 Records 4–22 Station Ports 3–96 With Departmental Call Distribution A-25 Direct Inward Station Dialing (DISD) A-28, 3–99 Records 4–23 Direct Station Call Hold (Station Park) A-30 Direct Station Selection (DSS) Programmable A-30 Directed Call Pickup A-14 Discard Digits 3–127 DISD (Direct Inward Station Dialing) A-28, 3–99 Assist Station 3–101 Incoming Rings 3–1
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IMI66–132 Installing Add-On Expansion Module Analog Terminal Interface Battery Back Up Assembly Cable Clips Data Interface Unit DSS/BLF Consoles Personal Computer Interface Unit System Options And Accessories Integrated Call Costing Configuration Records Interactive Button Support Interactive Buttons Intercom Call Progress Tones Intercom Features Intercom Hunt Group Intercom Line Time-out Introducing The Software Disks Introducing The Software Key Isolating Failures IST Distinctive Ringing Interface Through
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DSU II Digital Telephone System IMI66–132 Password Protection Programming 3–14 Records 4–3 Pause Time 3–32 PBX/CENTREX/CO Compatible A-50 Personal Computer Interface Unit (PCIU) A-50 Installation 2_84 Personal Ringing Tones 3–65 Personalized Ringing Tone A-50, A-57 Pooled Line Access (Line Group Access) A-50 Port Reassignment 3–74 Positive Disconnect Supervision 3–44, 3–110, 3–150, A-69, A-73 Power Failure Station, Connecting A 2–28 Power, AC Connection 2_8 Prime Line Automatic 3_66, A-44, A-51 Prime Line
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IMI66–132 Specialized Route Access 3–130, A-59 Specifications, Understanding The General 1–19 Speed Dial 3–26 Square/Non-Square Configuration A-62 SRA 3–130, A-59 Enable 3–130 Enable Office And Area Code Tables 3–131 Enable Special Area Code Tables 3–133 Overflow Line Group 3–136 Insert Digits For 3–135 Wait Time 3–137 Station Button Mapping 3–77 Configuration Records 4–13 Connections 2_16, 2_19, 2_20, 2_21 Controls and Indicators 1–16 Disable 3–72 Describing 1_10 Features 3–45 Messaging A-46, A-64 Monitori
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DSU II Digital Telephone System IMI66–132 Using A Line Port As An External Paging Interface 2–33 Using A Telephone To Program The System 3–7 Using A VDT To Program The System 3–11 Using Block Programming 3–11 Using Programming Overlays 3–11 Using Related Publications 1–3 Using Specialized Route Access For Simplified Toll Restriction A-62 Using The Add-On Expansion Module 2–41 Using The Auxiliary Equipment Interface 2–29 Using The External Paging Interface 2–32 Using The JM008 Module 2–44 Using The JM408 M
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Limited Warranty The initial hardware and software of all Comdial Corporation (“Comdial”) products accompanying this installation manual shall be referred to collectively herein as the “Product”. Non-Comdial products are warranted solely by the manufacturer in accordance with the manufacturer’s warranty, and are sold by Comdial “as is”.
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R TECHNICAL ADVISORY BULLETIN Date: February 1997 Issue: TAB001–DSU II Software Enhancement 3A For The DSU II Digital Telephone System This TAB discusses software release 3A for the DSU II digital telephone system.
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DSU II Digital Telephone System 2.12.1 IMI66–132 Making Modular Jack Data Connections Modular jack connections are wiring connections from a station to a modular (wall) jack. The system provides two serial data ports on the J0408: • Connect a video display terminal (VDT), Tracker, or VoiceMail to COM 1. • Connect a serial data printer or Caller ID to COM 2. The system provides four serial data ports on the J0816 and J1632: • Connect a video display terminal (VDT) to COM 1.
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DSU II Digital Telephone System 2.18.5 IMI66–132 Supporting The Tracker Paging System The optional Tracker paging system allows you to send alpha/numeric or numeric-only messages to the Tracker Pagers assigned to a station extension number. The type of message that the system delivers is dependent on the Tracker Pager model being used. Tracker’s paging option requires only one connection to the digital telephone system; however, you will need to take several programming steps to make it operational.
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IMI66–132 DSU II Digital Telephone System To Serial Data Port (COM1 for J0408, COM4 for J0816 and J1632) Kit-supplied Line Cord Power-In Jack Power On/Off Switch EXTERNAL TRANSMITTER ON ANTENNA OFF ALARM TELEPHONE POWER Tracker Power Supply Modular To EIA Adapter With Male DB25 Connector (Supplied In Installation Kit) dsu262.
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DSU II Digital Telephone System 3.4.15 IMI66–132 Call Forward Outside System Description: Call Forward Outside System (CFOS) gives station users the ability to forward line calls to a location outside the DSU II Digital Telephone System. Be sure to set the abandon hold release time on all lines that you use for CFOS to match the C.O. abandon hold release time. To Program: 1. Press ITCM, dial ✳#746✳. “CONFIG MODE” 2. Dial 17 for system features. “SYSTEM FEATURES” 3. Dial 14 for system CFOS.
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DSU II Digital Telephone System IMI66–132 Call Forward Outside System For Station Ports Description: Use this procedure to enable or disable the CFOS (Call Forward Outside System) feature for the station ports you select. To Program: 1. Press ITCM, dial ✳#746✳. “CONFIG. MODE” 2. Dial 53 for station features. “STATION FEATURES” 3. Dial 42 for station CFOS. “CFOS STATIONS” 4.
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DSU II Digital Telephone System 3.11.6 IMI66–132 DCD Type Ring All Stations Description: Enabling the system-wide ring all DCD feature causes a transferred call to ring at all idle stations in a department until it is answered. The answering station gets the call while the remaining stations retain their original status. Default = disabled To Program: 1. Press ITCM, dial ✳#746✳. “CONFIG MODE” 2. Dial 17 for system features. “SYSTEM FEATURES” 3. Dial 15 for Ring All. “RING ALL XXX” 4.
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DSU II Digital Telephone System 3.17.7 IMI89–132 SRA Alternate Line Groups Description: The alternate line groups feature enables the system to try an alternate line group if no lines are available in the original group. Each line group can have one alternate line group. No alternate line groups are assigned by default. SRA alternate line groups are included in database printouts. If digit insertion is programmed, it will be done for the actual line group the call is being routed over. To Program: 1.
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DSU II Digital Telephone System IMI66–132 Station Monitoring Visual Ring Indication Enable Disable Audible Ring Indication Stations (10–57) Default = Visual indication disabled, no audible indication assigned.
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DSU II Digital Telephone System 4.4 IMI66–132 Recording The Station Configurations Use this sheet as an individual station record or as a record for a block of similarly programmed stations. Make copies of this blank sheet as needed to meet system capacity.
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DSU II Digital Telephone System IMI66–132 Overflow Line Group Default = None Line Group 1 2 3 4 Default = None Alternate Line Group SRA Wait Time Default = 4 seconds Line Group 1 2 seconds 2 3 seconds 3 Insert Digits 4 5 4 seconds 6 7 8 1 2 3 4 Default = None TAB001 – page 19 Recording The System Settings 4 – 37
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DSU II Digital Telephone System 4.
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DSU II Digital Telephone System IMI66–132 Call Forward Outside System The Call Forward Outside System (CFOS) feature allows the system to forward incoming or transferred line calls to telephone numbers outside the system. The CFOS feature forwards calls over any available outbound lines or line groups. Since CFOS involves outbound calls, those calls are subject to all line access, toll restriction, and specialized route access restrictions normally imposed on the users.
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DSU II Digital Telephone System IMI66–132 Departmental Call Distribution Software 3A contains the following enhancements to the DCD feature: Ring All On Transferred Line Call By enabling the system-wide ring all DCD feature, a transferred line call ringing to a department will ring all idle stations in the department until the call is answered. The answering station gets the call and remaining stations retain their original status. The Ring All On Transferred Line Call feature is disabled by default.
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DSU II Digital Telephone System IMI66–132 Specialized Route Access Enhancements Software 3A contains the following enhancements to the SRA feature: • The system routes speed dial calls through SRA similarly to the way manually dialed calls are routed. The speed dial location must not have a preselect and must contain at least one digit. No programming is required to enable this feature. • The system now routes calls through an alternate line group if no lines are available in the original line group.
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DSU II Digital Telephone System IMI66–132 V Visual Voice Mail Visual Voice Mail (VVM) support provides proprietary, two-line display LCD speakerphone stations with visual messages and interactive buttons. This message and button functionality enhances the stations with visual messages and interactive buttons. This message and button functionality enhances the station’s use with Comdial Versatile Voice Processing (VVP) voice mail equipment.
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Activating CFOS From Individual Stations NOTE: This section is formatted like a typical user’s guide so that, if you wish, you may cut it out and insert it in the user’s guides you distribute to your customers. The Call Forward Outside System (CFOS) feature gives station users the ability to forward line calls to a remote location outside the system. CFOS remains in effect in the event of a loss of power or a system reset. • To activate the CFOS feature, 1. Press ITCM ✳07. 2.
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R TECHNICAL ADVISORY BULLETIN Date: September 1997 Issue: TAB002–DSU II Software Enhancements For The Digital Telephone System This bulletin discusses the following software enhancements and feature additions to the digital telephone system that are available with software release 4A and later: • New Impact SCS Telephone support When upgrading software, observe the following guidelines: NOTE: It is always a good practice to save the data base for backup purposes before you up-grade the system softwa
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IMI66–132 1.6.5 DSU II Digital Telephone System Impact Telephone New Model Support Digital telephone systems support a group of newly designed Impact telephone models. The model numbers of these telephones are listed below.
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DSU II Digital Telephone System IMI66–132 6.315 9.065 8.819 8324F, 8312S, 8324S, and IB48X 8.819 8212S, 8212N, 8201N, and IB24X image_2.cdr 4.442 3.283 1.
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IMI66–132 DSU II Digital Telephone System Illustrating The New Impact Telephone Models The following illustrations show the outline and dimensional views of the new Impact telephones.
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DSU II Digital Telephone System IMI66–132 Lights for Programmable Buttons . DSS/BLF . Features .
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TECHNICAL ADVISORY BULLETIN Date: May 1998 Issue: TAB003–DSU II Software Release 5A For The Digital Telephone System This TAB discusses DSU II software release 5A, which includes the following new features: • Ringback on Transfer, • Delay Ring in Night Mode, • Quick Transfer, • Secure Account Code Entry, • Call Record Enhancement. The operation and programming of these features is discussed in the next five sections of this document.
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DSU II Digital Telephone System 3.4.15 IMI89–132 Ringback On Transfer Description: With Ringback On Transfer enabled, when an outside call is transferred to another station, the system gives ringback to the outside caller instead of music on hold. This feature is disabled at default. To Program: 1. Dial 17 for system features. 2. Dial 17 for ringback on transfer. “SYSTEM FEATURES” “RINGBACK XFER XXX” 3. Press A1 to toggle between enabled and disabled (LED On = Enabled). —OR— Dial 1 to enable.
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DSU II Digital Telephone System IMI66–132 Delay Ring In Night Mode Description: This feature adds the option of programming delayed ringing in night mode (delayed ringing could previously only be assigned to day mode). This feature affects station ringing assignments as well as system PA port ringing. At default, this feature does not allow delayed ringing during night mode. To Program: Ringing Assignment: 1. Dial 54 for station/line features “STA/LINE CONFIG” 2. Dial 3 for night direct ring.
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DSU II Digital Telephone System IMI89–132 3.7.31 Quick Transfer Description: The Quick Transfer feature allows users to transfer line calls without having to press the TRANSFER/CONFERENCE key. When this feature is enabled, users can transfer calls by pressing the appropriate DSS key (or INTERCOM + extension number) and then hanging up. This feature is disabled at default. To Program: 1. Dial 53 for station features. “STATION FEATURES” 2. Dial 43 for quick transfer. “QUICK TRANSFER” 3.
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DSU II Digital Telephone System 3.9.7 IMI66–132 Secure Account Code Entry Description: When system-wide account code entry is enabled, the system prompts users to enter an account code when they select an incoming or outgoing line. If the Secure Account Code entry feature is enabled, the digits will be displayed as “✳” characters in the LCD during account code entry. At default, this feature is disabled. The Secure Account Code entry status is shown with the toll restriction C.O.S. printout.
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DSU II Digital Telephone System IMI66–132 Call Recording During a line call, the LCD works differently depending on whether or not you are using voice mail with serial integration: • If you do not have serial voice mail, the LCD shows the ARDL SAVE TIMER options on line 2. The system replaces these options with a call timer after 60 seconds. • If you do have serial voice mail, the system replaces the SAVE button with a REC button, and the LCD shows: ARDL REC TIMER on line 2.
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TECHNICAL ADVISORY BULLETIN Date: November 1998 Issue: TAB004–DSU II Software Release 5B For The Digital Telephone System This TAB discusses DSU II software release 5B, that includes the following new feature: • Disconnect Notification The disconnect notification feature allows the DSUII system to operate properly with CT Voice. By notifying the CT Voice system whenever the distant party disconnects, delays are prevented.
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IMI66-132 3.6.11 DSU II Digital Telephone System Disconnect Notification Description: With the Disconnect Notification feature, the system sends a DTMF “A” digit to the IST station ports whenever the distant party (internal or external) hangs up. The system also sends a disconnect digit when an IST telephone signals a hookflash to retrieve a line from hold that has been dropped through abandon hold release.
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DSU II Digital Telephone System 4.4 IMI66-132 Recording The Station Configurations Use this sheet as an individual station record or as a record for a block of similarly programmed stations. You can make copies of this blank sheet as needed to meet the system capacity.
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IMI66-132 DSU II Digital Telephone System Disconnect Notification Use the disconnect notification feature to reduce delays resulting from disconnects. These delays occur when using the CT Voice application. When you enable this feature, it causes the system to send a DTMF “A” digit to IST station ports whenever the distant party (internal or external) hangs up.