FX II Digital Communications System General Description for the Telephony Equipment The information in this publication is applicable to software release 195, feature set 15C. GCA40–242.04 4/02 printed in U.S.A.
Comdial® strives to design the features in our communications systems to be fully interactive with one another. However, this is not always possible, as the combinations of accessories and features are too varied and extensive to insure total feature compatibility. Accordingly, some features identified in this publication will not operate if some other feature is activated.
General Description GCA40–242 Contents Introducing the FX II. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Using this Publication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Understanding the FX II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Understanding the Telephone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Using the Comdial Telephones . . .
GCA40–242 General Description Using the Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Using the Battery Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Connecting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Connecting the Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Connecting the Stations . . . . . . . . . . . . . . . . . . . .
General Description 1 GCA40–242 Introducing the FX II Using this Publication What this book does This General Description publication provides an overview of the FX II and its features. The system’s general specifications are detailed in full in Chapter 5, Knowing the General Specifications. Chapter 6, Understanding the Features, details all of the available features. Where to find what you need The General Description contains six sections.
GCA40–242 General Description Understanding the FX II System components The FX II’s cabinet provides universal board slots that accept digital station boards, industry-standard telephone station boards, and loop-start, T1, and other special-purpose line boards. In addition to the universal slots, the system has dedicated slots for the central processor (CPU) board and the auxiliary board. The main cabinet provides a total of six universal slots that can support various combinations of lines and stations.
General Description 2 GCA40–242 Understanding the Telephone Features Using the Comdial Telephones The FX II supports many of Comdial’s proprietary telephones as well as industry-standard telephones.
GCA40–242 Impact Telephones • 8024S—24 Line LCD Speakerphone • 8124S—24 Line Speakerphone • 8012S—12 Line LCD Speakerphone • 8112S—12 Line Speakerphone • 8112N—Multiline Proprietary Telephone • 8101N—Single Line Proprietary Telephone • IB64X—64-Button DSS/BLF Console Impression Telephones • 2022S—22 Line LCD Speakerphone • 2122S—22 line Speakerphone • 2122X—22 Line Monitor Telephone • 2101N—Single Line Proprietary Telephone • DU32X—32-Button DSS/BLF Console 4 – Understanding the Telephone Features Gener
General Description GCA40–242 Understanding the Telephone Features The FX II supports the following telephone features on digital proprietary telephones. Some of these features are system-wide and others are specific to individual stations.
GCA40–242 General Description Intercom Button • Selects an intercom line • Initiates many of the features of the telephone Message Waiting Light • Tells you that there is a message for you Mute Button • Keeps the person on the line or speakerphone from hearing your conversation Programmable Buttons • Allow you to program your telephone for automatic dialing functions • Allow you to program your telephone for Direct Station Selection (DSS) • Show which lines and intercoms are either in use or on hold •
General Description GCA40–242 Status Lights • Shows status of line when next to line button • Shows status of station when next to DSS button • Shows status of feature when next to programmable button TAP Button • Recalls dial tone, or activates host system features (must be programmed for either feature) • Retrieves held calls (last call held is first call retrieved) Transfer/Conference Button • Transfers calls • Sets up conference calls Volume Control • Regulates the volume of the speaker and the han
GCA40–242 General Description Using Impact Telephones The FX II accepts all Impact telephone models. The illustrations show their outline views and dimensions.
General Description GCA40–242 6.315 9.065 8.819 8412F, 8412FJ 8412S, 8412SJ 8324F, 8324FJ 8324S, 8324SJ 8312S, and IB48X 8.819 8212S, 8212N, 8201N, and IB24X image_2.cdr 4.442 3.283 1.
GCA40–242 General Description 1 QZ 1 QZ 2 ABC 3 DEF 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 4 GHI 5 JKL 6 MNO 7 PRS 8 TUV 9 WXY 7 PRS 8 TUV 9 WXY 0 OPER # 0 OPER # TRNS/CNF TRNS/CNF HOLD INTERCOM TAP SPEAKER SHIFT HOLD MUTE 2 ABC 3 DEF 1 QZ 4 GHI 5 JKL 6 MNO 7 PRS 8 TUV 9 WXY 0 OPER # SHIFT MUTE 8124S Speakerphone 8024S LCD Speakerphone 1 QZ SPEAKER INTERCOM TAP 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PRS 8 TUV 9 WXY SHIFT SHIFT 0 OPER # MUTE TRNS/CNF MUTE TRNS/CNF SPEAKER TAP HOLD SPE
General Description GCA40–242 7.130 10.750 8.900 8024S, 8124S, and IB64X 8101N, 8112N 8.900 CAJS077 4.640 3.731 9.080 8.900 8012S, 8112S 1.
GCA40–242 General Description Using the Impression Telephones The FX II accepts all of the currently produced Impression telephones. The illustrations show their outline views and dimensions. 1 ABC 2 DEF 3 1 ABC 2 DEF GHI 4 JKL 5 MNO 6 GHI 4 JKL 5 MNO 6 PRS 7 TUV 8 WXY 9 PRS 7 TUV 8 WXY 9 OPER SPKR HOLD 0 # T/C OPER MUTE ITCM TAP 0 3 # SPKR T/C MUTE HOLD TAP ITCM unisyn01.cdr unisyn05.
General Description GCA40–242 4.78" 9.08" 3.94" 2022S 2122S 2122X 8.90" UNIS029 1.13" 7.130 8.
Notes
General Description 3 GCA40–242 Reviewing the Hardware Understanding the FX II The FX II consists of the following parts: • power supply assembly, • circuit board cage (or frame), • static backplane, • and up to six circuit boards.
GCA40–242 General Description Understanding the Circuit Boards The FX II accepts up to eight circuit boards. Two of the board slots are dedicated to the CPU/Services board and the Auxiliary board while the remaining six slots accept either line or station boards. Some of the circuit boards (such as the Auxiliary board) hold special-purpose circuit cards that mount directly on the boards.
General Description GCA40–242 Defining the Line Boards The FX II accepts several different types of lines. In order to use these various lines, you must install the correct line board. The following list details the line boards. Loop-Start Line Board The loop-start line board provides system interface for loop start lines. Loop start lines are the most common CO line type (loop-start lines do not usually offer disconnect supervision).
GCA40–242 General Description Defining the Station Boards The FX II accepts digital and industry standard telephones. In order to use these different types of telephones, you must install the correct station board. The station boards are as follows: Digital Station Board The digital station board provides support for Comdial’s proprietary digital telephones (such as the Impact SCS). Each board supports either four, eight, or 16 stations.
General Description GCA40–242 Defining the Option Circuit Cards The FX II’s Auxiliary circuit board accepts smaller circuit cards that mount directly onto the board. The available circuit cards include the following: Synchronization Card Adjusts the E1 or T1 transmit frequency to match the frequency from the CO. The synchronization card mounts onto the auxiliary board. Communications Card The optional communications card provides four serial data communication ports.
GCA40–242 General Description Locating the Boards The FX II has an eight-board capacity. Install the boards in the locations shown in the illustration below.
General Description GCA40–242 Understanding the Board Configuration Physical vs. Logical board location The FX II uses two distinctions for station and line locations: the physical location and the logical location. The physical location corresponds to the order of the universal slots in the system; these physical slot locations never change.
GCA40–242 General Description How the system renumbers logical ports The automatic renumbering configuration, which renumbers the logical ports, begins at the bottom universal slot and proceeds upward. When the configuration is finished, the line and station ports are numbered logically from slot UNV1 through slot UNV6.
General Description GCA40–242 Mounting Considerations Comdial engineers have designed the FX II so that it can be either rack- or wall-mounted. Regardless of how you mount the cabinet, there are several things to consider during installation: • always choose a secure and dry mounting location that has plenty of ventilation.
GCA40–242 General Description Using the Power Supply What the power supply does The FX II cabinet has its own power supply. The power supply provides operating power for the circuit boards and the telephone stations. The power supply is attached to the right side of the cabinet with machine screws.
General Description GCA40–242 Using the Battery Backup What the battery backup does Should the AC power to the system be interrupted, the external battery assembly provides one hour of operation for a fully loaded system During AC operation, the external battery assembly accepts re-charging current to maintain the voltage potential of its batteries at an operational level. The battery backup’s measured voltage is 34.5 volts when the batteries are fully charged.
GCA40–242 General Description Remove Cover Plate and Save Screws Insert Battery Power Connector Through Opening and Orient Connector Attach Cable Retaining Plate to Cabinet Using Existing Screws Cable Maintain Loop In Cable To Provide Strain Relief To Circuit Board Connecting the External Battery Assembly Mount External Battery Assembly and FX II Cabinet Arranged for Rack Mounting 26 – Reviewing the Hardware External Battery Assembly and FX II Cabinet Arranged for Wall Mounting
General Description 4 GCA40–242 Connecting the System Connecting the Lines How to connect the lines Line terminations to the line boards are through a 50-pin amphenol-type connector. The demarcation point can be a type 66M-xx connector block or individual 6-position modular jacks. The wiring that you route between the demarcation-point and the line board termination should be #24 AWG or larger twisted-pair wiring.
GCA40–242 How to protect the line connections General Description Transient voltage spikes, if induced onto CO or CENTREX lines, can travel through the cable and into the common equipment. The telephone company offers basic protection against this condition, but it is usually designed to protect the central office circuits. While this CO or CENTREX service will also provide some protection to the common equipment, you should not rely upon it for total protection.
General Description GCA40–242 Connecting the Bridged Console Installers can bridge DSS/BLF console models IB24X and IB48X to model 8324F, 8324S, 8312S, and 8212S Impact telephones. When they connect a DSS/BLF console to the bridged console port of these telephones, they are actually connecting the console to the same physical station port as the telephone is connected. Taking this action adds a console to the system without dedicating a physical station port for its installation.
GCA40–242 General Description Connecting the IST Module The IST Module (product code IMIST–xx) consists of a circuit board with attached ribbon cable, an AC wall transformer assembly, a rear pedestal panel with jack openings, and mounting screws. The IST Module installs inside the existing adjustable pedestal of certain model Impact SCS telephones and provides a means whereby installers can add an IST equipment to the same station port that its host telephone occupies.
General Description GCA40–242 Connecting the Paging Equipment, Music Sources, and Controlling Relays The CPU board provides a standard 6-position modular jack for interfacing external paging equipment and external music sources to the FX II. This jack both supplies audio output from the system for paging purposes and accepts audio input from two separate audio sources for the music on hold and background music features.
GCA40–242 General Description RELAY 1 = Pins 2 and 5 RELAY 2 = Pins 3 and 4 No connection to Pins 1 and 6 Relay 1 is normally closed Relay 2 is normally open (Front View of Jacks) 123456 123456 RELAY 1 RELAY 2 RELAY 3 RELAY 4 123456 Typical Industry Standard (Front View of Jack) Non-electronic Telephone (Power Failure Interface) RELAY 3 = Pins 2 and 5 RELAY 4 = Pins 3 and 4 No connection to Pins 1 and 6 Relays 3 and 4 are normally open 37 page.
General Description GCA40–242 Connecting a Power Failure Telephone Each line board provides one standard 6-position modular jack that interfaces an industry-standard telephone for power failure operation to line 1 of that board. Pair 25 (pin numbers 50 and 25, clip terminals 49 and 50) on the line board connector jack provides the power failure connection.
GCA40–242 General Description Connecting the Serial Data Ports The CPU board provides two serial data ports and the FXINT-MAUX interface board provides another four serial data ports. (Front View of Jacks) 123456 123456 COM 1 COM 2 Pin 1 = Request to Send Pin 2 = Clear to Send Pin 3 = Receive Data Pin 4 = Transmit Data Pin 5 = Signal Ground Pin 6 = Frame Ground data COM 3 COM 4 COM 5 COM 6 NOTES: 1.
General Description 5 GCA40–242 Knowing the FX II Specifications Capacities (System Maximums) for FXII-96 Software at 15C 175 Account Codes: 1000 Attendant Consoles: Telephone Attendant Personal Computer Attendant Unlimited 4 Authorization Codes: 500 Conferencing: Three-party Conference Seven-party Conference 32 circuits (each conference party uses 2 circuits) 5 (32 circuits with 3 parties at 2 circuits per party) 2 (32 circuits with 7 parties at 2 circuits per party) DSS/BLF Consoles: Assigned
GCA40–242 General Description Capacities—continued Modem: Data Speed Pilot Number 1 internal 14,400 bps auto sensing Extension 5999 at default dedicated to answering data calls Paging: External Paging Ports Paging Zones or All Call Station Capacity Per Zone 1 plus 4 relays 8 96 Park Orbits: 90 Power Fail Circuits: One per line board Ringing Capacities (Simultaneous): Proprietary Telephones 96 Subdued Off-Hook Voice Announce Gps: Receive Transmit 16 16 SMDA Call Storage Capacity: basic system
General Description GCA40–242 Dimensions (approximate): Width (inches): 19 (including brackets) Height (inches): 14 Depth (inches): 14.
GCA40–242 General Description Power Requirements Domestic AC Power Supply: 87–130 VAC Single phase—all models 3A maximum AC current 220W 300VA Product Codes Main Cabinet: FXCBM-EX or FXCBX-II CPU Board: FXCPU-EX Services Board: FXSRV-EX Battery Backup: BBLFX-II Serial Data Ports CPU Board: 2 at Maximum of 19,200 bps (Default) Format: Serial, pseudo RS-232C Parity: None, Even, Odd (Programmable) Data Bits: 7 or 8 (programmable) Stop Bits: 1 or 2 (programmable) Baud Rate: 300–19,200 bps
General Description GCA40–242 Station Cable Requirements Type: #24 AWG minimum, 2-wire (1-pair) twisted, non-shielded Maximum Length: Digital Telephone IST Telephone With 20 AWG 2500 feet 4000 feet With 22 AWG 2000 feet 3500 feet With 24 AWG 1500 feet 3000 feet Impact SCS large screen display speakerphones: Model 8412F 1000 feet Model 8412S 1500 feet Switching Principle Digital, pulse code modulated/time division multiplexed (PCM-TDM) that provides non-blocking switching with stored program control
GCA40–242 General Description Ringing Cadences Digital Intercom Ring: 150 msec. on, 75 msec. off, 4 sec. between rings Digital line Ring: 450 msec. on, 75 msec. off, 4 sec. between rings Digital Recall Ring: 275 msec.—300msec. on, 4 sec. between rings Digital Camp–on Recall Ring: 150 msec. on, 75 msec.
General Description GCA40–242 Modem: Data Speed Pilot Number 1 internal 14,400 bps auto sensing Extension 5999 at default dedicated to answering data calls Paging: External Paging Ports Paging Zones or All Call Station Capacity Per Zone 1 plus 4 relays 8 480 Park Orbits: 90 Power Fail Circuits: One per line board Ringing Capacities (Simultaneous): Proprietary Telephones 480 Subdued Off-Hook Voice Announce Gps: Receive Transmit 16 16 SMDA Call Storage Capacity: FXCPU-2 200 calls Add FXRAMUP-2
GCA40–242 General Description Dimensions (approximate): Width (inches): 19 (including brackets) Height (inches): 14 Depth (inches): 14.
General Description GCA40–242 Power Requirements Domestic AC Power Supply: 87–130 VAC Single phase—all models 3A maximum AC current 220W 300VA Battery Back-up Reserve Powers: 1 Hour minimum Product Codes Main Cabinet: FXCBM-EX or FXCBX-II Expansion Cabinet(s): FXCBX-II CPU Board: FXCPU-2 Services Board: FXSRV2-II Battery Backup: BBLFX-II per cabinet Serial Data Ports CPU Board: 2 at Maximum of 19,200 bps (Default) Format: Serial, pseudo RS-232C Parity: None, Even, Odd (Programmable) Da
GCA40–242 General Description Station Cable Requirements Type: #24 AWG minimum, 2-wire (1-pair) twisted, non-shielded Maximum Length: Digital Telephone IST Telephone With 20 AWG 2500 feet 4000 feet With 22 AWG 2000 feet 3500 feet With 24 AWG 1500 feet 3000 feet Impact SCS large screen display speakerphones: Model 8412F: 1000 feet Model 8412S 1500 feet Switching Principle Digital, pulse code modulated/time division multiplexed (PCM-TDM) that provides non-blocking switching with stored program control
General Description GCA40–242 Ringing Cadences Digital Intercom Ring: 150 msec. on, 75 msec. off, 4 sec. between rings Digital line Ring: 450 msec. on, 75 msec. off, 4 sec. between rings Digital Recall Ring: 275 msec.—300msec. on, 4 sec. between rings Digital Camp–on Recall Ring: 150 msec. on, 75 msec.
GCA40–242 General Description Federal Communications Commission (FCC) and Industry Canada (IC) Rules and Regulations FCC Part 15 RF Emission Information This equipment contains incidental radio frequency generating circuitry and, if not installed and used properly, may cause interference to radio and television reception. This equipment has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of the FCC Rules.
General Description GCA40–242 This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs. Should the equipment cause harm to the telephone network, the telephone company may disconnect your service temporarily. If possible, they will notify you in advance. If advanced notice is not practical, they will notify you as soon as possible. You will be informed of your right to file a complaint with the FCC.
GCA40–242 General Description Ringer Equivalence Number (REN) Helps determine the quantity of devices that may be connected to the telephone line and still have all of those devices ring when the telephone number is called. In most, but not all areas, the sum of the REN’s of all devices connected to one line should not exceed five (5.0).
General Description GCA40–242 Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. CAUTION Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority, or electrician, as appropriate.
General Description 6 GCA40–242 Understanding the Features FX II Features List This list details all of the features available on the FX II. Use it as a pre-installation check list.
GCA40–242 o o o o o o o o o o o o o o o o o o o o o o o o o o o o Enhanced Night Mode Enhanced Ringing Exclusive Hold Executive Override Executive Override Advisory Tone Executive Override Block Extended DTMF Tones Existing Comdial Telephone Support ExecuMail Integration External Paging Interface E911 Line Type Feature Inhibit Feature Renumbering Flexible Ringing Assignment Flexible Ringing Assignment Of The External Paging Port Flexible Station Numbering Plan Flexible System Speed Dial Support Forced Moni
General Description GCA40–242 Defining the Features The following section defines all of the FX II features. Read through all of these definitions before programming the FX II to ensure that you are programming the desired feature. A Abandoned Hold Release If a distant on-hold party hangs up, it may cause an interruption in the line current. The FX II then drops the line from the hold condition and returns it to service.
GCA40–242 General Description Account codes may be from three to 16 digits in length as set by class of service programming. The system will verify all digits. Also refer to the discussion titled Account Codes With Positive Verification—Forced. Account Codes with Positive Verification—Forced Station users can assign account codes to specific calls. The system uses the account codes to identify calls by category, or special grouping, for call accounting purposes.
General Description GCA40–242 Alternate Attendant Refer to the discussion titled Attendant Position. Answer Button When you map a telephone with this button, the user can press it to answer the call that is audibly ringing at his or her station. It is possible for more than one call to be ringing at the same time; however, only one of those calls is answered with the answer button. Also refer to the discussion titled Programmable Button Flexibility.
GCA40–242 General Description Compelled—In the compelled mode, the network sends an MF tone to the system to request a digit. This tone remains on until the system responds with an appropriate tone. When the installer selects the compelled mode, the system responds to the digit request by sending a digit, or a tone that indicates no more digits are available. When the network receives the system’s response, it removes the request tone and the call progresses.
General Description GCA40–242 Transmit Metering Mode Allows the installer to select the type of transmit metering that is in effect. Some locations allow both inbound (DID) calls and outbound (DOD) calls over the same line and it is possible that metering may be required for calls in one direction and not in the other. The service provider may require the system to transmit a metering pulse to the network on DID calls and receive a metering pulse from the network for DOD calls.
GCA40–242 General Description System Programming Many of the parameters that are required to support E1/R2 lines in Argentina, as well as other locations, are applicable per network connection rather than per individual lines. To accommodate this, a programming interface allows installers to select several parameters per E1 board. Additionally, other options are available in the line and DID block options programming interface that supports the Argentina National Network compatibility.
General Description GCA40–242 Category There are three categories to the current line programming Call Category selection: Maintenance, Metered, and Operator. Call Costing If the toll free or collect call signaling is received by the communications system, the SMDA printouts report a cost equal to the route surcharge that the installer programs through the Toll/ARS programming interface.
GCA40–242 General Description Serial Call Button When a caller wishes to speak to more than one person or department, the attendant uses this button to place the caller in a serial mode of multiple transfers to every desired party. In the serial mode, the system automatically transfers the caller to another party as soon as a present party hangs up (up to three stations can be part of a serial transfer). The system places the caller in the serial mode as soon as the attendant hangs up.
General Description GCA40–242 Automatic Dialing Refer to the discussion titled Station Speed Dial. Automatic Hold—Intercom to Intercom/Line If a user selects a second intercom number during the time that he or she is already active on the first intercom number, this feature causes the first intercom number call to be automatically placed on hold. This feature allows a user to move from intercom call to intercom call without having to press the Hold button to place any current calls on hold.
GCA40–242 General Description Automatic Pause Insertion When the system stores a dialed number for later redial, it automatically stores a pause whenever the user waits between digits for at least two seconds while dialing the number. The system inserts the automatic pause in the stored number sequence at the point where the manual pause in dialing occurred. The actual time length of the inserted pause is programmable. Automatic Privacy The installer can make a line private or non-private.
General Description GCA40–242 To completely program the automatic redial feature, the installer must enable the multiple automatic redial feature and adjust the following feature parameters: Suspend ARD With this Suspend ARD feature selected, user activity at a station suspends automatic redial action until the user completes the activity. When the user activity ends, the system automatically resumes the automatic redial action.
GCA40–242 General Description Automatic Route Selection Automatic Route Selection (ARS) allows the system to automatically select the least costly line group available to a station to route a call. The system modifies the dialed number, if needed, to match the selected line group. Additionally, ARS provides the costing information for the dialed call that is reported by the station message detail accounting feature.
General Description GCA40–242 You can program the system for any one of three different dial tones that you will hear whenever you enter the ARS access code. The ARS dial tone choices are: • Dial Tone 1—steady intercom dial tone (dual tones of 480 Hz + 620 Hz), • Dial Tone 2—same as dial tone 1 only preceded by three short tones (200 ms on, 200 ms off), • Dial Tone 3—steady simulated central office ring back tone (dual tones of 440 Hz + 480 Hz).
GCA40–242 General Description • this relocation feature only applies to digital telephones, • users must ensure that the vacated port remains unused until they complete a relocation, • if someone connects a telephone to the vacated port before users complete a relocation, the relocated telephone will not retain its original programming, • when the user accept the original programming for the new port, the vacated port assumes the programming currently assigned to the new port (that is, a parameter exchang
General Description GCA40–242 B Background Music (Two Selections) If the system includes an external music source, telephone users can turn background music on and off at their stations. The system uses two dedicated audio ports to interface the music sources, one for background music through the station speakers and the other for music on hold for both lines and intercom numbers.
GCA40–242 General Description Button Mapping Refer to the discussions titled, Full Button Programmability Of Features, Programmable Button Flexibility, and Square/Non Square Configuration. Button Query The button query feature allows users to display the function of programmable buttons on LCD telephones. C Call Announce with Handsfree Answer-back The internal speaker at each full–featured multiline telephone provides call-announce capability over the personal intercom number.
General Description GCA40–242 Caller ID RNA—Ring–No–Answer If a station with assigned caller ID lines receives a call but does not answer, the system will automatically archive the caller ID information. The installer can program any station or group of stations to receive Caller ID RNA information. Upon reviewing a Caller ID RNA record, the user can automatically redial that number by pressing the SAVE button.
GCA40–242 General Description The installer must enable the call forwarding enhancement as a separate programming choice in addition to class of service programming. Once the feature is enabled, it will enhance both the default call forward scheme and the call forward scheme that the users set up for themselves. Also see the discussions titled Call Forward - All Or Personal, and Default Busy Ring No-Answer Call Forward.
General Description GCA40–242 At sites served by DID line blocks, installers must enable those lines for CFOS capability but they do not associate the individual lines with specific CFOS-enabled stations. The system uses the DID translated station extension to check for the station’s CFOS forwarding ability.
GCA40–242 General Description Second, use the STATION PROGRAMMING/OPTIONS 1/FORWARDING/DEFAULT TYPE menu to select Itcm Forward to enable forwarding to an intercom number, and select Hunt GrpForward to enable forwarding to a hunt group. Call Park The system can hold 90 calls in park zones (also referred to as orbits) where they are retrievable by all users in the system. Those calls that users can park include intercom calls, outside calls, and conference calls.
General Description GCA40–242 Call Transfer—Screened Screened call transfer allows users to first announce and then transfer both line and intercom calls from one station to another station or group in one of two ways. If both stations have access to the line or intercom number, the user makes a common line pickup transfer. If the other station does not have access to the incoming line, the user makes a transfer using the system transfer feature.
GCA40–242 General Description Camp-On—Call Waiting If a user makes a call to a busy telephone, he or she can send a call waiting tone to the busy telephone and wait on line for an answer. As soon as the called telephone returns to idle, it will ring with the camped on call. Also refer to the discussion titled Call Waiting Tone. Camp-On—No Answer Refer to the discussion titled Camp–On With Automatic Call Back.
General Description GCA40–242 Central Processor Switched Data Port Configuration The CPU board provides a dual in-line pin (DIP) switch that enhances installer convenience in setting up data communications between the FX II and an external data device. It is possible to mismatch the data port configurations between the FX II and the external device in a manner that prevents data communications from occurring.
GCA40–242 General Description Communications Card Support The communications card provides serial data ports for interfacing such items as open architecture interface applications, PC attendant positions, and the SMDA data printer. Technicians install communications cards on the auxiliary board. The auxiliary board will accept two communications cards in its front two slots. The FX II supports a maximum of 10 serial data ports.
General Description GCA40–242 Consoleless Operation The system can operate with or without the use of an attendant console. Consultation Hold When the station user presses the transfer/conference button while on a call, the call is placed on consultation hold and dial tone is returned to the station. The user may then make another intercom or line call.
GCA40–242 General Description D Database Program Storage Installers can save and restore the FX II data base using the visual man machine interface (VMMI). They will find this feature useful for retaining existing operating parameters and later reloading this database after they upgrading the system’s software.
General Description GCA40–242 Arranging DIU Security Groups Installers can program up to eight security groups and assign them to a particular class of service. Stations that are in the same security group as a Data Interface Unit (DIU) station have access to that DIU station. Stations that are in different security groups do not. Day One and Day Two Ringing Refer to the discussion titled Flexible Ringing Assignments. Day Restriction Level Refer to the discussion titled Toll Restrictions.
GCA40–242 General Description • When a system default is programmed, all system parameters and timing are reset to the basic start-up settings. Further, system-wide customized data such as LCD messages and system speed dial numbers are erased. • When line default is programmed, all lines are set to the basic operating parameters. Any lines that are now programmed for rotary dial are reset as tone dial.
General Description GCA40–242 Dial By Name The Dial By Name feature allows users to employ any two-line display, LCD speakerphone and its interactive buttons to search through an index of names, locate a desired station name or system speed dial name, and automatically call the located item. The dial by name feature uses the seven-character station names associated with the station ports for searching through the list of stations for intercom calling.
GCA40–242 General Description Installers must use SYSTEM/SPEED DIALS to build the dial by name list. They can place a maximum of seven alphanumeric characters in the name field and up to 32 dialing digits for the speed dial. If necessary, installers can reprogram 7 to represent PQRS, 9 to represent WXYZ, and 1 to no longer represent any letters. Under SYSTEM/SYSTEM PARAMETERS/OPTIONS 2, select Digits Q and Z position.
General Description GCA40–242 Digital Wireless Telephone Support The FX II supports the operation of the Scout 900MX digital wireless telephone. The Scout 900MX is a full-featured proprietary multiline telephone consisting of a wireless handset that lets the user roam about and still make and receive telephone calls. Direct-In Lines (DIL) The direct-in lines (DIL) feature provides a line appearance at a dedicated button on one or more multiline telephones.
GCA40–242 General Description The system denies access, and routes a DISA call to a pre-programmed device such as a station telephone, or proprietary voice mail, under the conditions listed below: • a caller dialing an invalid authorization code, • a caller dialing restricted or invalid features, Comdial has taken reasonable steps in the design of all product features, including DISA, which protect against unauthorized or fraudulent access to, or use of, a system, or which protect against unauthorized, fr
General Description GCA40–242 How DISA Functions Caller Dials DISA Number Caller Hears DISA Tone or DVA Message Caller Dials Intercom Number Intercom Station Rings Caller Dials DISA Access Number Caller Dials Incorrect Access Number Caller Dials Correct Access Number System Disconnects Caller or Provides Call Routing Caller Dials Authorization Code Caller Dials Correct Code Caller Dials Incorrect Code Caller Accesses Features Available To Associated Station Class Of Service System Returns Autho
GCA40–242 General Description Direct Line Access by Station Through program assignment, the system gives certain stations direct access to lines. The installer must map line buttons for use at these stations. The users then press the line buttons to select lines for use. Direct Line Group Selection This feature allows the installer to put lines into line groups. A line group appears to the station user as a single button.
General Description GCA40–242 Do Not Disturb (DND) Inhibit The installer can inhibit DND on a station class of service basis. Do Not Disturb (DND) Override The installer can provide stations with a Do Not Disturb (DND) override capability that will allow them to call a station that is set in the DND mode. The installer must also enable the executive override feature for the DND override feature to function. Refer to the discussions titled: Do Not Disturb and Executive Override.
GCA40–242 General Description the DVA device by delivering them from the attendant’s station. The DVA interfaces with the FX II through any of its unused digital telephone station ports. The maximum number of DVA units you can install is limited only by the number of FX II station ports. If you install multiple DVAs, the DVA functions as an automatic attendant, and it enhances the operation of direct inward system access (DISA) by providing automated voice prompts and dialing instructions to callers.
General Description GCA40–242 Lines are associated with DVAs by “Line Pgm,” DVA voice option. For example, in the diagram below, lines 1, 2, and 3 are programmed for “voice option 1" and will be answered by any DVA unit with index group 1 prompts recorded. Lines 4, 5, and 6 are programmed with voice option 2 and will be answered by the DVA with index group 2 recorded.
GCA40–242 General Description Recall no answer messages Whenever a station is dialed from a DISA line and is not answering, the system plays a recall no answer message to the caller. Example 1: “The party you have reached is unavailable at this time.” Example 2: “The party you have reached is unavailable at this time. Dial 1 followed by your call-back number and pound symbol to track the called party or dial 2 to leave a voice message.
General Description GCA40–242 DVA/DISA You can enhance the security of DISA by using the DVA. The FX II seizes the incoming call based on the “DISA assignment” parameters, and the DVA plays the appropriate prompts to enhance the following. DISA access code, Authorization code, Feature access code. For example: Main Number xxx-xxxx Index Prompt 10: Welcome Greeting Index Prompt 31: Password Prompt Index Prompt 33: Dial Feature "You have reached ABC Company.
GCA40–242 General Description DVA/Auto Attendant with Single Digit Menu The DVA functions as an auto attendant, giving callers single-digit dialing options. The FX II seizes the incoming call based upon the “DISA assignment” parameters, and the DVA plays the appropriate prompts. Welcome Greeting Day Main Greeting—Menu choices Recall Busy Recall No Answer For example: Main Number xxx-xxxx Index Prompt 10: Welcome Greeting "You have reached ABC Company.
General Description GCA40–242 DVA/Tracker The DVA gives caller’s single digit dialing access to the Tracker paging system. The FX II seizes the incoming call based upon the “DISA assignment” parameters, and the DVA plays the appropriate voice prompts. Welcome Greeting Day Main Greeting—Menu choices Recall Busy Recall No Answer For Example: Main Number xxx-xxxx Index Prompt 22: Recall No Answer Index Prompt 10: Welcome Greeting "You have reached ABC Company.
GCA40–242 General Description Dynamic Save Button Unprogrammed buttons at multiline telephones are available for the user to dynamically save dialed numbers. To save a number, the user presses any unprogrammed button before hanging up after he or she has dialed a number. To dial the saved number, the user presses the same button and the system automatically dials the saved number. Saving a number over a previously saved number erases the old one and stores the new one in place of it.
General Description GCA40–242 E911 Caller ID Support for System Stations With enhanced 911 (E911) service, the service provider’s equipment automatically routes 911 calls to the emergency services operator along with identifying information that provides a geographic location of the caller’s telephone.
GCA40–242 General Description E & M Tie Line Support (Extension Hunting) When an E and M tie line call rings at a station that the installer has disabled though programming action, the system routes the call through the disabled station’s hunt list until it locates a group intercom for the call to ring. Should all group intercoms be busy or should no one answer the call in a programmed number of rings, the system then routes the call along the station’s call forwarding arrangement.
General Description GCA40–242 Enhanced Ringing The enhanced ringing feature allows stations, relays, external pager, hunt groups, and DID lines to have a versatile set of ringing choices. The enhanced ringing feature provides alternate ringing assignments on specific programmed days of the week or specific programmed holidays.
GCA40–242 General Description • Hunt Groups–configure hunt groups for enhanced ringing under Stations/Station Hunting/Enhanced Ringing. • DID Blocks–configure DID blocks for enhanced ringing under Lines/DID Block Programming/Block#/Enhanced Ringing. Exclusive Hold Refer to Hold, Exclusive. ExecuMail Integration The FX II supports the ExecuMail voice mail system through an appropriate interface device.
General Description GCA40–242 Extended DTMF Tones The installer can program the length of the DTMF tones associated with automatically or manually dialed numbers on analog telephones. This feature allows the system to access equipment such as answering machines, banking computers, voice mail equipment, that requires DTMF tones longer than the defaulted 80 msec. tone.
GCA40–242 General Description Feature Renumbering While the dialing codes for personal and group intercoms and for feature access are set by system default, they are flexible, and the installer can renumber them when necessary. Feature renumbering may be necessary if personal or group intercom numbers must be in a certain block or sequence to match site requirements (for example, numbering all telephones located on the third floor with 3nnn numbers).
General Description GCA40–242 Flexible Ringing Assignment of the External Paging Interface Refer to the discussion titled External Paging Interface. Flexible Station Numbering Plan Refer to the discussions titled Feature Renumbering and Intercom Number. Force Monitor Mode Refer to the discussion titled Programmable Speakerphone Functionality.
GCA40–242 General Description G Ground Start Line Board The Impact FX supports eight-port, ground-start line boards. The product code for the board type is FXGST-08. To configure the board types, • Under BOARD CONFIGURATION/SLOT ASSIGNMENTS or CABINET VIEW, select 8 Port Ground-Start. You can configure each port of these line boards as Loop Start, Ground Start, or AUX line types. Group Intercoms Refer to the discussion titled Feature Renumbering and Intercom Number.
General Description GCA40–242 Hold This feature allows a user to temporarily disconnect from a current call yet retain it so that it can be retrieved. When users place a call on hold, they are free to use their telephones for other calls or features and then return to the held call. At a multiline telephone, the user can put a call on hold manually, by pressing a Hold button, or automatically (if programmed), by pressing another line button.
GCA40–242 General Description Hold Recall Inhibit Under typical operating conditions, when a user places a call on hold at his or her telephone and fails to pick that call up within a preprogrammed time limit, the call rings the user’s telephone again. The preprogrammed time limit is a programmable item that installers set for the entire system. The system provides a programming option that allows installers to prevent a call that is on hold at a station from ever recalling from the hold condition.
General Description GCA40–242 Idle Line Preference With idle line preference, a telephone automatically connects to an assigned outside line that is idle and arranged for this feature. Connection occurs as soon as the user lifts the telephone handset. He or she does not have to press a line button. The installer assigns idle line preference to a station class of service and then assigns that class of service to a particular telephone.
GCA40–242 General Description Bridged Console You can bridge Impact SCS DSS/BLF console models IB24X and IB48X to model 8324F, 8324S, 8312S, and 8212S Impact SCS telephones. When you connect a DSS/BLF console to the bridged console port of these telephones, you are actually connecting the console to the same physical station port as the telephone is connected. Taking this action adds a console to the system without dedicating a physical station port for its installation.
General Description GCA40–242 Do Not Disturb (DND) You can dial a feature code (#01 by default) from your industry standard telephone and put the telephone into a do not disturb (DND) condition. While in this condition, an outside call forwards to another station or to the attendant according to the call forwarding feature. An intercom call will not ring the DND station and the system sends a fast busy signal to the caller to distinguish the DND from a standard busy line.
GCA40–242 General Description Ringing Time-out You can program the number of times that the system sends a ring signal to an industry–standard telephone on a system wide basis. Ringing Patterns Installers can program the ringing pattern (mode 2) with a pulse duration that is half the normal ones (mode 1). This results in shorter ring phases of one-second duration. Ringing per Phase Installers can bridge two ISTs at a single station port but the telephones share the same intercom number.
General Description GCA40–242 Intercom Number The FX II provides both personal and group intercom support to the stations. Personal Intercom Number The system assigns a unique personal intercom number to every station, and the user of that station has exclusive use of that intercom number for making calls. However, telephone users can answer personal intercom calls that ring at another telephone or pick up non-exclusive calls that are on hold there.
GCA40–242 General Description The installer must map a telephone button for each personal intercom that is to appear and, if desired, map a status button for the user to switch between the types of monitoring. Also, she or he must enable station monitoring as a class of service feature and assign that class of service to those telephones where monitoring is required. Intercom Hunt List The installer can group up to eight intercom numbers together at an individual telephone to form an intercom hunt list.
General Description GCA40–242 ISDN-PRI Interface Integrated Services Digital Network (ISDN) provides integrated voice and data over a common telephone company facility. There are two methods of ISDN access currently available: ISDN–BRI (basic) and ISDN–PRI (primary). ISDN–BRI provides a way for subscribers to get digital service from the telephone company supplier for two telephones or a telephone and a data device over one special pair of wires.
GCA40–242 General Description Defining T1/PRI Operation T1/PRI is the digital two-way transmission of telecommunications over a single high-speed circuit. Up to 24 separate voice or data transmissions form digital pulses that are transferred at the rate of 1.544 million bits per second (Mbps) over the T1/PRI line. At the receiving end, the digital pulses are decoded into 24 separate circuits.
General Description GCA40–242 K Key/Hybrid Configuration Either key system or hybrid configuration is available with the FX II digital communications system. Whenever the installer assigns outside lines into line groups and gives individual stations access to those line groups, the system automatically places itself into the hybrid configuration mode. The installer does not have to make any physical adjustment to the equipment to achieve the hybrid configuration mode.
GCA40–242 General Description Line Appearance, Enhanced When a telephone user selects a group intercom and dials a line group code to select a line or to retrieve a call from a park orbit, the system places the subsequent line appearance on the group intercom that the user preselected. The line appearance remains at that group intercom until the user finishes his or her call, parks that call, or transfers it to another telephone.
General Description GCA40–242 Liquid Crystal Display Messaging A user can set standard and system supplied custom display messages by dialing a specific code at any telephone. When a user places a call from an LCD speakerphone, the preset LCD message from the called station will flash on the caller’s LCD. When a user sets a message, the intercom number light at his or her telephone flashes to indicate that the feature is active.
GCA40–242 General Description NOTE: Be sure to notify users of this button change as it is different from information provided in the user’s guides. Location Code 4 (Argentina and Chile) Standard system default codes for all system features except: • transmission and receive levels set to meet local standards, • frequency and cadence of call progress tones set to local standards.
General Description GCA40–242 M Manual Exclusion Refer to the discussion titled Privacy Release. Manual Reset The system provides a button on the central processor unit circuit board for manually resetting the software. When someone presses this button, it causes the system to reset all lights, features, line states and station states. Mark Problem Line System users can mark a line that is not functioning properly as a problem line.
GCA40–242 General Description Master Clearing the System When master clearing the system, the installer can set the parameters to one of three settings: Mode 1—Key-Like Mode At default, assigns line appearances for every multiline telephone but does not assign group intercoms in any station hunt list. Mode 2—PBX-Like Mode At default, assigns no line appearances but does default one unique group intercom appearances for every multiline telephone in the hunt list.
General Description GCA40–242 Message Waiting A special feature access code allows a station user to control the message waiting (MW) light at other stations in the system. When the message waiting light is turned on at a station, the user can automatically call the station that turned it on. Stations that include an LCD display show the source of the message. The installer can program one station as the central message desk and arrange it for exclusive message waiting control.
GCA40–242 General Description The Dialing Properties dialog allows the installers to select one of the following manual modem connection types: • Direct Connection—connects directly to the system using the specified communications parameters but does not use any modem commands, • Dial With Modem—connects directly to remote system by issuing commands to the modem including dialing any digits entered by the installer, • Manual Dialing—connects to the remote system by instructing the modem to synchronize wit
General Description GCA40–242 when they have finished their response. The button provides push-on/push-off operation on speakerphones. Also refer to the discussion titled Handsfree Answer Inhibit and Subdued Off-Hook Voice Announce. N Names (Station and Lines) The installer can name every station and line connected to the system for identification and programming purposes. On an LCD speakerphone, the name of called and calling stations appear in the display.
GCA40–242 General Description DSS/BLF Support (Network Station Monitor) Any station in a networked arrangement can direct station select (DSS) up to 30 remote network stations. Any station in the network can have busy lamp field (BLF) status light appearance for up to 30 remote stations. This feature is available to Impact Attendant as well as telephone stations. For each node (but not the hub), VMMI configures two extension lists.
General Description GCA40–242 Programming for the Transfer To Voice Mail Networking Feature The VMMI programming software allows installers to program XVM32 in a station’s button map to create a button that will transfer to centralized voice mail. Additionally, VMMI will not allow installers to program voice mail port 32 in a networking database.
GCA40–242 General Description O On-Hook Dialing Multiline speakerphones and monitor telephones provide manual and/or automatic dialing while it’s handset is on-hook. An internal loudspeaker monitors call progress for completion (the user must take the handset off-hook to provide the voice link on non-speakerphone monitor stations). Operator Station The system installer designate the station that you want to ring when system users dial the operator.
General Description GCA40–242 mentioned. When the system is initially installed and programmed, or at any later time as needed, the installer can make the two passwords different to limit subsequent access to either programming level to certain special or authorized people. The system also provides two entry levels for main station database programming and provides a different feature code for each entry.
GCA40–242 General Description Personal Intercom Number Preference When a telephone goes off-hook, the system automatically connects it to the personal intercom number assigned to the station. Personalized Ringing Tone This feature allows a station user with certain model telephones to choose one of several different ring tones to aid in distinguishing one ringing station from another. Pooled Line Access Refer to the discussion titled Line Group Access.
General Description GCA40–242 Privacy Release The installer can assign a privacy button to a telephone. If a line has privacy release programmed for it, a user can press the privacy button to change it into a non-private one. Private Lines Lines may appear at one station port or at selected station ports for call origination and reception yet may not appear at other stations. See the discussion titled Direct-In Lines.
GCA40–242 General Description Programming Port Refer to the discussion titled Database Programming (From The Main Station). Pulse/Tone Switchable If the installation site is in an area that supplies rotary (pulse) dialing lines from the central office instead of, or in addition to, tone (DTMF) dialing lines, the installer can match the dialing mode of the line port to that of the line.
General Description GCA40–242 Calling Line ID Restriction Under SYSTEM/NETWORKING/NETWORK PROPERTIES, select Calling Line Id Restriction to enable or disable the presentation of the call identification display. With the feature checked, the system restricts identification display of all calls. With the feature un-checked, the system provides line identification for all calls.
GCA40–242 General Description Release Button When a telephone is mapped with this button and a user presses it, the system discontinues the current active operation and returns the station to an idle state. When used along with an answer button, the release button provides rapid call handling. Also refer to the discussions titled Database Program Storage and Password Protection. Reminder Alert A user can set up to two reminder alerts to sound at his or her telephone.
General Description GCA40–242 Restricted Dialing Error Tone When you dial a toll-restricted number from your telephone, you will hear an intercom error tone frequency with a continuous pattern of 250 ms on and 250 ms off. With earlier software, no audible error indication is given. If you have a LCD speakerphone, the message EXT or Code is displayed. The message Dialing Denied is displayed instead. Ring No-Answer (RNA) Call Forward Refer to the discussion titled Default Busy/Ring No-Answer.
GCA40–242 General Description Programming for Ring Monitoring Using VMMI programming, installers can arrange for a monitored station to have a maximum of four monitoring stations (one boss monitored by four secretaries). The system permits one monitoring station to monitor up to 16 different monitored stations (one secretary monitoring up to 16 bosses).
General Description GCA40–242 • A station that is ring monitoring other stations cannot be, in turn, ring monitored. • A voicemail port cannot be ring monitored. • There is no delay ring monitor functionality. • All existing line access/originate privileges apply. • Installers must not program Direct/Delay Ringing for a monitoring station with same lines as a monitored station.
GCA40–242 General Description S Save Button Dial Storage A user can dial digits and save them while on a call, which is useful should the distant party tell the user of a number to call and the user wishes to save that number for later redial. Saved Number Redial Refer to the paragraph titled Dynamic Save Button. SCbus Interface Support Beginning with Feature Set 15A, Release 170, the software supports the Signal Computer System Architecture (SCSA) protocol.
General Description GCA40–242 Programming for SCbus Interface Support VMMI programming for the SCSA protocol includes support for the SCbus interface board and the SCbus ports. Board Configuration Under BOARD CONFIGURATION/SLOT ASSIGNMENTS or BOARD CONFIGURATION/CABINET VIEW, installers select the desired cabinet slot and program an SCbus board. This will automatically provision 32 SCbus ports within the CCB database.
GCA40–242 General Description Secure Account Code Display The system installer can activate the secure account code display that causes the LCD speakerphone to display a S for each digit instead of the dialed account code digits. With this feature turned off, when a caller dials his or her account code, the LCD speakerphone displays the dialed digits. Self Diagnostics Each station can execute a self test when so enabled. This test verifies processor, indicator, and tone function.
General Description GCA40–242 Silent Mode Button When a telephone is mapped with this button, the user can press it to turn off the ringer at his or her station for the duration of the current ringing call. Ringer operation is restored when a new call rings at the station. Also refer to the discussion titled Programmable Button Flexibility. Single-Line Proprietary Telephone Support The system supports a proprietary single-line telephone.
GCA40–242 General Description SMDA Reports—Call Costing/Hold Time The installer can also choose between call costing reports and hold time display reports. The hold time display feature reports the accumulated time a line has been on hold; call costing reports the estimated cost of the call. SMDA Report on Answer The SMDA Report On Answer feature provides the option to create a report entry only for answered outbound calls.
General Description GCA40–242 Station Camp-On, Callback Refer to the discussion titled Camp-On With Automatic Callback. Station Class of Service The installer can enable or disable a group of features and parameters to provide a particular class of service (COS). The system permits the arrangement of up to 32 different classes of service. After programming the COS features, the installer then programs individual stations to exhibit one of these different classes of service.
GCA40–242 General Description Direct Ring Lines—The list of lines that directly ring at this hunt group when the system is not in the night mode of operation. This list can contain any lines in the system. Delayed Ring Lines—The list of lines that delay ring on this hunt group. This list can contain any lines in the system. Day 1, Day 2, Night Ring Lines—The lists of lines that can ring this hunt group during these programmed times. These lists can contain any lines in the system.
General Description GCA40–242 Longest Idle Station Hunting—Longest idle station hunting delivers a call to the station that has been idle for the longest period of time since completing the last call that was routed to it by the station hunting feature. In the case of stations with equal idle times (such as at system startup), the system picks the first of the grouped stations with equal idle times.
GCA40–242 General Description The FX II supports a maximum of 32 hunt groups. Each hunt group can include the maximum number of stations that the system can support; however, due to system memory limitations, all hunt groups can not contain all stations simultaneously. Since the system makes a total of 32 Kbytes of memory available for station hunt groups, you can use the following formula to determine possible station hunt group capacities.
General Description Tag R U C B E D T GCA40–242 Definition Outgoing call terminated because of toll restriction, all line types. Outgoing call terminated due to an unavailable number—R2 and PRI line types. Incoming call terminated because its dial-down digits translated to an unknown number—PRI line types. Outgoing call terminated because of network congestion—R2 and PRI line types. Outgoing call terminated because it received a called party busy—R2 and PRI line types.
GCA40–242 General Description A speed dial set is a group of 10 speed dial locations. The FX II allocates one speed dial set to each telephone as a default but can allocate up to 10 sets to a telephone if a installer makes it so. When a DSS/BLF Console is operated as a companion to a telephone, the installer must allocate it’s speed dial sets at the companion telephone to be shared with the console.
General Description GCA40–242 Subdued Ringing When a station is busy on a call and another call comes to the same station, the ringing of the second call will automatically be subdued to a lower volume. Synchronized Ringing When the installer enables synchronized ringing, the central office ringing pattern is tracked on external calls that ring within the FX II. Also refer to the discussion titled Discriminating Ringing.
GCA40–242 General Description LCD Digit Display Inhibit Installers can control on a class of service basis what is displayed during a speed dial operation at an LCD speakerphone with that class of service. They can choose to have the display show the system speed dial name, the system speed dial number, both the name and the number, or to show no display at all. System Speed Dial Names A list of speed dial numbers and accompanying names can be programmed by the installer or the system attendant.
General Description GCA40–242 You exit the log viewing mode either by pressing the Speaker button, pressing the hookswitch, or waiting for the 15-second time-out. T T1 Digital Carrier Transmission Option (for Domestic U.S.A. Applications) The T1 digital carrier transmission option is a domestic U.S.A. option that allows up to 24 channels of voice and/or data transmissions over a single four-wire cable using multiplexing techniques in superframe (SF) or extended superframe (ESF) format.
GCA40–242 General Description and each loss level represents an approximate 3 dB attenuation of the signal level from the previous setting. Because digital transmission does not lose volume level as readily as analog transmission does, it is likely that the receive level may be noticeably higher when using the E1 option.
General Description GCA40–242 Recall to an originating station also occurs from unanswered parked calls, transferred calls, and calls that are camped-on. Plus, unanswered calls (ring no-answer calls) recall to the attendant or other preprogrammed designation after exceeding a preprogrammed time-out period. Any transfer attempt that fails will cause the held call to recall immediately.
GCA40–242 General Description calling where a remote extension is the same digits as an office or area code that installers need to enter in the restriction table. By entering nnn pause for tie line access and nnn@ for CO line access, the system can route the call over the proper line. A third application is brought forth with the advent of the new North American Numbering Plan (NANP). With NANP, an area code may be the same digits as a local office code.
General Description GCA40–242 RNA or Busy Tracking If the called station fails to answer or is busy, the caller can activate the Tracker Paging System by pressing the Track button on his or her telephone. The Track button is one of the telephone’s interactive buttons. On telephones not equipped with interactive buttons, the caller activates the Tracker Paging System by dialing the Tracker access code (defaults toS8).
GCA40–242 General Description The system manager level of programming allows the system administrator to use a programming station to select a Tracker base station and enable or disable the Tracker Paging system. Transfer/Conference Button Each multiline telephone and proprietary multiline telephone provides a fixed button that gives quick, easy transferring and conferencing of calls. Transfer Recall Refer to the discussion titled Timed Recall.
General Description GCA40–242 V Voice Mail Integration Digits Installers can choose the DTMF digits that the FX II sends to a voice mail system. A voice mail system uses these DTMF digits to determine system and station status so that it can properly process a call. Installers must be versed in the voice mail’s requirements before they can assign DTMF integration digits in the FX II. The system defaults the voice mail parameters to match the Comdial voice mail system.
GCA40–242 General Description the A character as the disconnect digit. Since a caller cannot dial an A from a telephone. This feature eliminates callers from causing an accidental disconnect by dialing this digit on their telephone’s dial pad. Voice Announce Blocking This feature allows the user of multiline telephones to block voice announced intercom calls by dialing a special code or by pressing a programmed button.
General Description GCA40–242 Programming the Volume Control Range To support the handset volume control, VMMI provides the following programming choices: • Conform the following telephone models to volume control range increase requirements: Impact SCS 8212S Impact 8012S, 8112S, 8024S, 8124S Impression 2022S, 2122S, 2122X While the software allows these telephones (with the exception of the 8212S) to have a 13-step handset volume control range, users can save either eight or 13 settings depending upon th
GCA40–242 General Description early as 12A without upgrading that software to the latest revision. With this enhancement, an installer can load a new version of VMMI programming anytime without disrupting existing programmed databases. It is important to understand that when installers program older revision software database files with this current revision VMMI, the newer VMMI will blank and disable any new features that do not apply to the older revision software.
General Description GCA40–242 Creating New Database Files With the 13A software release VMMI, when installers create a new database file, they may specify the revision of the database being created, the common equipment platform being programmed, and the master clear mode for the system to use.
Notes
Index GCA40–242 Index A Automatic Privacy, 62 Abandoned Hold Release, 53 Automatic Redial, 62 Access Denied, 53 Automatic Route Selection, 64 Account Code Button, 53 Auxiliary Board, 16 Account Code Display and Display Time, 54 Auxiliary Equipment Interface, 66 Account Code Display, Secure, 136 Auxiliary Jack, 5 Account Codes with Positive Verification, 53 Adjunct Feature Module Support, 54 Advisory Tone, Executive Override, 98 All-Call Paging, 54 Allow Ringer Off, 54 Alternate Attendant, 55 A
GCA40–242 Cable Requirements, 39, 44 Call Advance Timer, 141 Call Announce, 68 Call Costing, 57, 59, 68 Call Forward, 69 Call Metering, 57, 116 Call Park, 72 Call Pick-Up, 72 Call Transfer, 73 Call Waiting, 73 Caller ID, 68 Caller ID RNA, 69 Calling Line Display, 54 Calling Line Identification, 55 Calling Party Display, 54 Camp-On, 73 Capacities, 35, 40 Central Message Desk, 74 Central Office Limits, 36, 41 Channel Negotiation, 75 Circuit Boards, 16 Co-Disconnect Response, 56 Communications Card, 19, 76 Com
Index Distinctive Ringing, 106 GCA40–242 Flash Time, 107 Distributed Hunting, 140 Do Not Disturb, 86, 107 DSS/BLF console, 28 DSS/BLF Console, 87 G Group Intercom Number, 109 H DTMF Receiver Card, 19 DTMF Receivers, Reserved, 130 DTMF Receiver—Time-out, 106 DTMF Signaling, 96 DTMF Tones, Extended, 99 DVA, 91 Dynamic Save Button, 94 Handset Volume, 102 Headset Compatibility, 102 Hold Button, 5 Hold Tone, 150 Hold, 103 Hold, Automatic, 61 Hold, Exclusive, 103 E E & M Tie Line, 96 E1 Board Programming,
GCA40–242 Index Intercom Call Progress Tones, 110 Locating the Boards, 20 Intercom Hunt List, 110 Location Code, 115 Intercom Inter-Digit Dialing, 110 Logical Board Location, 21 Intercom Number, 109 Longest Idle Station Hunting, 141 Intercom Time-out, 110 Loop-Start Line Board, 17 Interdigit Time, 82 ISDN-PRI Interface, 17, 111 IST Module, 30, 106 M Manual Reset, 117 Mark Problem Line, 117 K Master Clear, 118 Key/Hybrid Configuration, 113 Memory Chips, 16 Message Deposit, 118 L Last Number
Index GCA40–242 Open Digit Dialing Mode, 55 Power Supply, 24 Operating Environment, 37, 42 Prime Line, 126 Operator Station, 124 Privacy, Automatic, 62 Option Circuit Cards, 19 Programmable Buttons, 6, 101 Originating Denied, 124 Programming Port, 128 Out-Dial Delay Time, 124 Pulse Dial Timer, 104 Overflow Button, 59 Pulse Rate, 82 Overflow Destination, 140 Pulse/Tone Switchable, 128 Overflow Time, 141 Q P Queue Button, 59 PA Port, 37, 42 Queue Ringing Calls, 140 Pad Level, 94, 147 Q
GCA40–242 Index Ring Frequency, 107 Station Connections, 28 Ring Patterns, 107 Station Disable, Remote, 130 Ringer Equivalence Number, 48 Station Hunting, 139 Ringer Volume, 6 Station Lock, 108 Ringer Volume Off, 54 Station Monitoring, 109 Ringing Assignments, Flexible, 100 Station Name, 143 Ringing on Busy, 107 Station Names, 121 Ringing Patterns, 108 Station Speed Dial, 143 Ringing Per Phase, 108 Station Transfer Recall, 144 Ringing Time-out, 108 Status Lights, 7 Ringing Tone, 126 S
Index GCA40–242 TAP, 148 TAP Button, 7 Telephone Features, 3 Terminal Hunting, 140 Test/Busy Button, 60 Through Dialing, 148 Toll Restriction, 149 Toll Restriction Override, 146 Tone On Hold, 150 Tracker Paging System, 150 Tracking, 151 Transfer/Conference Button, 7, 152 Transmit Metering Mode, 57 U Universal Service Order Code Connector, 48 V VMMI Backwards Compatibility, 155 Voice Announce Blocking, 154 Voice Mail Integration Digits, 153 Voice Mail Ports, 154 Volume Control, 7 Z Zone Paging, 157 Ind
This manual has been developed by Comdial Corporation (the “Company”) and is intended for the use of its customers and service personnel. The information in this manual is subject to change without notice. While every effort has been made to eliminate errors, the Company disclaims liability for any difficulties arising from the interpretation of the information contained herein.
GCA40–242.04 4/02 printed in U.S.A.
