Specifications

Working with a Key Voice System
Printed in the USA Page 11 GCA39-826 Rev 1, Issue 9/01
Subscriber Outbound Calling
After accessing his/her mailbox, a subscriber can have the system place a call to an outside
telephone number. Using this feature, subscribers who call into their mailbox from a pay phone,
for example, can make outbound calls through the Key Voice system. Additional controls allow
system supervisors to restrict the area codes and phone numbers a subscriber can call when
placing an outbound call through a mailbox.
Transfer to Mailbox
You can route a call directly into a subscriber’s mailbox (without ringing the subscriber’s
extension) by dialing the mailbox number and pressing a transfer bypass digit (the * key on most
phone systems).
Transfer to Sender
Transfer to sender enables the recipient of a voice message to immediately transfer, live, to the
sender’s extension. This feature may depend upon telephone system capabilities.
Urgent Messages
A caller or subscriber can tag a message as urgent. Urgent messages are placed at the top of the
recipient’s new message queue. Depending on a mailbox’s set up, these messages may also be
handled differently than regular messages. For example, subscribers may have their mailboxes
configured to page them when urgent messages are received.
Volume Control
The volume control feature allows subscribers to control the amplification of messages during
message playback.
Supervisor and Technician Setup Features
Automatic Restart after Power Failure
Key Voice systems automatically start upon bootup, allowing the systems to restart automatically
in the event of interruption to power.
Broadcast Messages
The broadcast message feature allows system supervisors to easily send a message to all
mailboxes on the system.
Call Log and Monitor
The call log feature provides a detailed record of system activity, specifying the line used, call
type (inbound, outbound, etc.), date and time the call started, time the call ended, number dialed,