Specifications

DXP Correspondence Manual
DXP Peripherals
Recording The DVA Messages
You or the system attendant must record the messages that the*DVA
plays to the callers. Record messages in one of two ways: either by
delivering them from the telephone handset at the attendant station or
by playing the contents of a professionally-supplied tape recording
into the DVA memory. Each DVA stores up to four unique messages.
The total message storage time is two minutes and you can divide this
time as necessary among the four messages or use the entire two
minutes for one message if needed. Because of the time constraints, it
is a good practice to script your messages ahead of time so that you
can read them aloud in a clear and concise manner as you store them
in the DVA memory.
1 CAUTION]
It is important to keep in mind that the system shares the messages
among all installed DVAs. You do not control which DVA stores
which message. For example, if you make eight different recordings
with two DVAs, the system distributes the messages in both units. If
someone later removes one unitfrom service, the only messages that
will play are those stored in the remaining DVA. To Determine which
DVA stores which message, see the section on obtaining DVA status
reports.
Editing The DVA Messages
After DVA messages exist, you can play them, copy them, and delete
them as necessary.
NOTE: If your installer has connected more than two DVAs to the system,
the system automatically selects the DVA that will receive the
copied message. Likewise, the system automatically selects the
DVA that it uses for playing back the message to a caller.
Additional DVAs become a shared resource for the system’s
memory and are not dedicated to particular lines.
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