Specifications

15.2
Caller ID
Programming
The DXP caller ID feature supports an externally connected,
customer-supplied caller ID device (product code CIDOS). This
hardware device supports eight caller ID conditioned lines, and you
can serial connect up to eight devices to give the DXP the ability to
support a maximum of 64 caller ID conditioned lines. The caller ID
unit interfaces with the DXP through any main or auxiliary serial data
port (section 5.7). Any proprietary LCD speakerphone can receive and
display caller ID information (keep in mind that analog telephones
only provide one line of caller ID information-typically the phone
number. The display conveys all available caller ID information from
the time the call rings at the station, through all line transitions, until
the line disconnects. The system stores caller ID information in its
SMDA storage and makes it available in the SMDA printout.
In programming for caller ID support, you must match the data baud
rate with that of the CID08, you must enable the caller ID lines, and
you must assign them to ring on the telephones. You can set the caller
ID options and enter the local area codes and local exchange codes
that you want the system to skip when it automatically dials a return
call. You can also assign caller ID ring no-answer (RNA) capability to
the telephones that are on caller lD lines. Users of these telephones
have the ability to review this caller ID RNA information and return
the call. They can also note if anyone else has already viewed a
record, thus preventing redundant returns. The caller ID information
does transfer from station to station; for example, if voice mail
transfers a call to extension 101, that extension receives the caller ID
information.
Deleting Viewed RNA Record (for Caller ID)
(Peripherals Menu)
When the system makes caller ID RNA information available to a
group of stations, any station user in the group can review the
information by pressing the telephone’s CID button. The system then
removes the record from that telephone but continues to flash the CID
button status light for other stations in the group. If you enable this
feature, the system will remove the caller ID record from all
telephones if any user in the group views a record.
Setting Absorb Ring Time (for Caller ID)
(Peripherals Menu)
Use this procedure to specify the amount of time the system waits
while it generates caller ID information before it generates system
ringing.
15 - 2 DXP Peripherals