Specifications
12.5
Costing
Information
(ARS)
Each route in every route table contains costing information. The
costing information includes a surcharge, a first tier cost-per-minute, a
second tier cost-per-minute, and the amount of time to cost the call at
first tier cost before switching to the second tier cost. The surcharge is
a dollars and cents value that the system adds to the total cost of a call.
You can program both tier costs in one-cent increments in the range of
$0.0 through $99.99 per minute.
Even if the system does not route a call through ARS (for example,
when a station user direct selects a line), the system will still access
the costing information to cost the call.
The system reports call costs as part of the SMDA report.
Call Cost Display (Display Of Costed Calls)
If you have arranged for the system to employ call costing, you can
use this procedure to arrange for an LCD speakerphone to display the
cost of a call made from that station.
Cost Incoming
If you have arranged for the system to cost calls, you can arrange for it
to also cost incoming calls on a per line basis. You can arrange for the
costing to begin as soon as the call arrives in the system, to begin after
the user answers the call, or to begin after a programmed delay. You
also can pick the call-rate table that you want the system to use when
it costs the call.
12
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6 Automatic Route Selection