D X - 8 0 Installation & Maintenance Manual C O M D I A L DX-80TM
Every effort has been made to assure the accuracy of the information in this document. The manufacturer assumes no responsibility, express or implied, for errors or omissions. © Copyright 2001 Information in product documentation is subject to change without notice and does not represent a commitment on the part of Comdial®.
DX-80 INSTALLATION AND MAINTENANCE MANUAL REVISION HISTORY Version 03/01 05/01-1 Changes Date Initial version 03-28-2001 Formatting corrections: 05-10-2001 Tables in Overview chapter Diagram layout in Installation chapter PC-DBA screens in Maintenance chapter Feature code corrections: Alarm Clock – Extension Attendant / Extension DSS Console Button Programming Automatic Redial Automatic Selection (CO/Intercom) Call Forward – Extension Database Administration – Via Any Digital Extension Flash – CO Li
DX-80 INSTALLATION AND MAINTENANCE MANUAL Version Changes Speed Dial – Extension/System (Programming via the DET section) System Time and Date (Programming Abstract section) Toll Restriction – Class of Service (Programming via the DET section) UCD Agent Log Off/Log On (Conditions section deleted) Voice Mail – Analog Integration (Programming via the DET section) Changes in Maintenance chapter: Event Selection screen (Start Event selections) P7290 IMM RH-2 Date
DX-80 INSTALLATION AND MAINTENANCE MANUAL Table of Contents 1. Overview .............................................................................................................................................1-1 System Technology............................................................................................................................................. 1-1 Optional Equipment.................................................................................................................
DX-80 INSTALLATION AND MAINTENANCE MANUAL Power-up Initialization ....................................................................................................................................... 2-19 3. Features ..............................................................................................................................................3-1 Account Code – Voluntary / Forced / Verified 79........................................................................................
DX-80 INSTALLATION AND MAINTENANCE MANUAL CO Line Type Assignment ................................................................................................................................ 3-86 Conference, Meet Me 390 ~ 397 .................................................................................................. 3-88 Conference, Supervised/Unsupervised !77 .......................................................................................... 3-90 Database Administration – Via PC-DBA.....
DX-80 INSTALLATION AND MAINTENANCE MANUAL Hotline !9* .......................................................................................................................................... 3-164 Hour Mode Selection (12/24) .......................................................................................................................... 3-166 Intercom Calling - Non Blocking ......................................................................................................................
DX-80 INSTALLATION AND MAINTENANCE MANUAL Transfer and Answer Call !68 ............................................................................................................. 3-236 UCD / Hunt Groups (1~24) 410~433 (Linear/Distributed/All Ring) ................................................................ 3-237 UCD Agent Log Off/Log On !91 ........................................................................................................ 3-243 UCD Overflow and Reroute...........................
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DX-80 INSTALLATION AND MAINTENANCE MANUAL 1. Overview The Comdial DX-80 is a fully digital hybrid key telephone system. The DX-80 utilizes “Loop Start” central office (Telephone Company) line interfaces and a mix of analog and digital extension ports to provide office communications and connectivity to the Public Switched Telephone Network.
DX-80 INSTALLATION AND MAINTENANCE MANUAL AAM (PN 7240) (Automated Attendant Module - 4 port, one menu for routing, 10 announcements for various caller greetings) (installs into KSU1 only) FL-4 (PN 7241) (Flash-based, 4-port Voice Mail with Auto Attendant, 1.
DX-80 INSTALLATION AND MAINTENANCE MANUAL communications products interface voice processors of some sort but suffer the ill effects of reducing the overall capacity of the system when the voice processor is connected.) Because the DX-80 doesn’t use conventional peripheral ports to interface the VPs, we refer to the VP connectivity in terms of “channels.” AAM (Automated Attendant Module): The AAM provides four channels for automated attendant operation only.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Configuration Table Equipment Installed COM4 DPM8 APM4 CO Digital Analog Lines Ports Ports 4 8 4 KSU1 1 4 16 4 (one APM4 2 4 24 4 8 8 4 included 1 standard) 1 1 8 16 4 1 2 8 24 4 1 1 8 16 8 4 8 1 KSU2 1 4 16 adds to KSU1 2 4 24 8 8 configuration 1 1 1 8 16 (KSU2 does 1 2 8 24 not come with 1 2 1 8 24 4 an APM4) 1 1 2 8 16 8 16 48 8 Maximum configuration using 100% of digital port ca
DX-80 INSTALLATION AND MAINTENANCE MANUAL Key Service Unit The DX-80 Key Service Unit (KSU) is a modular flat-pack design. Two KSU’s (KSU1 and KSU2) may be equipped to achieve the total system capacity of 16 CO lines, 56 Extensions (48 digital and 8 analog) and 8 Voice Processing Channels. KSU1 is factory equipped with one 408M, one APM4 and the CPM (Central Processor Module). KSU2 is factory equipped with one 408E. Each KSU is a self-contained cabinet with internal power supply.
DX-80 INSTALLATION AND MAINTENANCE MANUAL CPM (Central Processor Module) The CPM module is equipped standard in KSU1. This board contains all circuitry required to control the fully equipped DX-80. All digital voice switching and call processing data switching is accomplished via the CPM. The CPM has one ribbon cable connector for connection to the KSU1 408M and five (5) connector sockets nd for connection of the system built-in modem, voice processor and 2 Cabinet (KSU2).
DX-80 INSTALLATION AND MAINTENANCE MANUAL COM4 ribbon cable APM4 ribbon cable CPM ribbon cable Four Loop Start CO Line ports Eight digital ports Power Failure port Figure 2: KSU1 shown with cover, CPM and APM4 removed. (408M exposed) The fourth CO Line port is equipped with CNG Fax Tone Detection circuitry. When programmed as a “FAX” line, this circuit will automatically engage the FAX Tone detector.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Each digital port (connects to Digital Executive Telephones and DSS Consoles) is comprised of a proprietary octal ASIC (Application Specific Integrated Circuit) transceiver. There are three data channels in operation at each extension port via the octal transceiver. One channel is used for call processing control of digital terminal functions/operations and two channels are used for the digital voice channel requirements.
DX-80 INSTALLATION AND MAINTENANCE MANUAL channels are used for the digital voice channel requirements. The DPM8 is controlled directly from the 408M/E (therefore there is no heartbeat LED located on the DPM8.) Each digital station interface is protected against circuit wiring shorts by an over-current protection Polyswitch. The digital station circuit requires only one cable pair to operate and is not polarity sensitive.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Each CO line circuit incorporates over-voltage protection, ring detector, loop detector, loop/pulse-dial relay, current sink circuit, coupling/isolation transformer (impedance 600:600), hybrid circuit, CODEC & filter, polarity guard circuit and Radio Frequency noise filter. The fourth CO Line port is equipped with CNG Fax Tone Detection circuitry. When programmed as a “FAX” line, this circuit will automatically engage the FAX Tone detector.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Figure 6: MDM (Modem Module) AAM (Automated Attendant Module) The Automated Attendant Module is a self contained integrated module that adds automatic answering of selected CO lines and a single-level menu for greeting callers and routing them to DX-80 system destinations. The AAM is a wonderful low cost voice processing system that can handle all call traffic or act as a backup to the primary answering system attendant.
DX-80 INSTALLATION AND MAINTENANCE MANUAL The display provides a visual reference to call progress and call duration, as well as time and date information. The display also enables the user to send and receive visual advisory and callback messages. Users may select from six “canned” messages (i.e., “IN A MEETING,” “OUT OF OFFICE”), or they may create a custom message. Calls from other DX-80 telephone users to an extension with a message active will receive the visual advisory message on their LCD display.
DX-80 INSTALLATION AND MAINTENANCE MANUAL may be assigned up to 4 DSS Consoles each if required. The maximum DSS Consoles supported by the DX-80 is 12. Each equipped DSS Console requires one digital port therefore the total number (system capacity) of speakerphones possible is reduced by one for each DSS console installed.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Specifications Current draw: Use this chart to calculate the Amphour requirements of the DX-80 system based upon its configuration. This information is typically used to apply UPS battery requirements. Component Current Draw (Amps) @ 117 VAC Quantity Extended Total Amps KSU1 (7201) 0.18A 1 0.18A KSU2 (7202) 0.17A 1 max. COM4 (7210) 0.02A 2 max. DPM8 (7220) 0.01A 4 max. APM4 (7230) 0.08A 3 max. MDM (7249) 0.01A 1 max. AAM (7240) 0.
DX-80 INSTALLATION AND MAINTENANCE MANUAL System criteria and capacity: Time Slots: PCM - 32 time slots x 4 Highways (128 voice channels) TDM 64 Time Slots (data processing) Customer Database memory protection 300 hours via on-board lithium battery (no charging required) Ports: CO/PBX/Centrex Lines 16 Digital Stations 48 Standard Single Line Telephones 16 (Note: 32 total possible Digital extensions in this configuration.) DTMF Receivers: One dedicated per single line telephone port.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Paging: 8 Internal Page Extension Groups 1 External Page Port 1 Internal All Call 1 System (Internal/External) All Call Speed Dialing: 1000 total bins, dynamically allocated. 200 bins at default allocated for system-wide use. 20 bins at default allocated for extension use (extensions 101-148 only) (50 possible per extension) 16 digits maximum per bin.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Electrical Specifications Ringing Sensitivity 40v RMS 25 Hz Ringer Equivalence Number 1.5 CO Line Signaling DTMF amplitude (-5 dB,-7 dB) +- 2 dB, @ approx. 2 Vpp Pulse Dialing ratio 60/40 @ 10 PPS Music source / Background Music 0 dBm at 600 ohm input impedance 1/8th inch phono jack Contact rating (Option Module LBC): 1A @ 30VDC 0.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Unit Specifications 7241 FL-4 7241E 7243 FL3HR PC-8 7249 7266-00 138 mm 4.5 in. H 21 mm 7/8 in. L 210 mm 8.25 in. W 138 mm 4.5 in. H 21 mm 7/8 in. L 210 mm 8.25 in. W 138 mm 4.5 in. H 21 mm 7/8 in. L 210 mm 8.25 in. W 138 mm 4.5 in. H 21 mm 7/8 in. L 234 mm 9.36 in. W 188 mm 7.52 in. H 64.5 mm 2.58 in. DET – BK L 230 mm 9 in. Digital Executive Telephone – Black (LCD Speakerphone) W 182 mm 7.25 in.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Regulatory data: FCC Registration Numbers For systems configured for Key System operation (each CO line appears on its own dedicated button). D6XTAI-40144-KF-T For systems configured for hybrid operation (CO lines may be accessed by dial codes and Pool/Loop buttons).
DX-80 INSTALLATION AND MAINTENANCE MANUAL MTBF (Mean-Time Between Failure) data: Mean-Time Between Failure Analysis System components Cabinet Assembly 86.0 Power Supply Unit 170.0 CPM 2915.7 408M 11407.3 DPM8 3560.8 COM4 6146.5 APM4 6860.2 MDM 761.0 AAM 2337.3 Method: 1. Use the figures above for each unit installed (or to be installed) and calculate the total for this system configuration. 2.
DX-80 INSTALLATION AND MAINTENANCE MANUAL 2. Installation Proper installation of the Comdial DX-80 will assure optimum system operation and the best overall experience for the users of the DX-80 telephone system. Since the DX-80 system provides communications functions for its users, following these installation guidelines is required. Doing so will streamline the process and reduce the potential of experiencing problems while bringing the DX-80 on-line. Installation Outline 1.
DX-80 INSTALLATION AND MAINTENANCE MANUAL 18. Refer to the specific feature descriptions section of this manual for operation and programming information. Site Planning Establishing Suitable Environmental Conditions for the System • Place KSU1 (and KSU2 if applicable) within 5 feet (1.5 meters) of an isolated, dedicated, 105-125VAC, 57-63Hz, 15A, single-phase commercial power source. Note: This must be an isolated, dedicated AC circuit for proper operation.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Six conductor modular jack assemblies for all station instruments (recommended). • Standard punch-down terminal block(s) (66M1-50 type) as required. • Four or six conductor crimping modular plug assemblies for each port interface. Or, a better choice is to use DX-80 PN “RJ11-4P” cables to extend DX-80 ports to the MDF. • AC voltage surge/spike protector.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Mounting the KSU Follow these instructions to mount the KSU. 1. Select a suitable location for the KSU1 considering that the expansion (KSU2) may be installed at the same time or sometime in the future. KSU1 and KSU2 may be mounted such that they are side-by-side or mounted one above the other. Side-by-side One above the other 2. Using the mounting template as a guide, mark the two (2) mounting screws locations on the MDF backboard. 3.
DX-80 INSTALLATION AND MAINTENANCE MANUAL KSU Wiring Note: System power should be OFF before plugging in the station cable or while servicing port connections at the punch-down block (66M1-50). (Although each port is over-current protected, unnecessary shorting should be avoided.) The 408M/E, APM4 (Analog Port Module), COM4 (CO Line Module) and DPM8 (Digital Port Module) are equipped with RJ-11 modular jacks for each of the interfaced ports. This connection scheme allows for two methods of installation.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Regardless of the method used, station / MDF cables are routed out of the KSU through the opening at the lower left of the KSU housing. A cable restraint clamp is provided and may be used to secure cables exiting the KSU. Typical MDF Installation The example install below illustrates a two-cabinet installation using the MDF installation method. Dedicated AC Outlet. (Dedicated means that this AC outlet has no other equipment connected on this circuit breaker.
DX-80 INSTALLATION AND MAINTENANCE MANUAL KSU Components KSU1 408M and KSU2 408E The 408M module is installed at the factory into KSU1. Although this module has the same port configuration as the 408E, they are not interchangeable. Each 408M and 408E is equipped with 4 CO Line Ports, 1 Power Failure Port, and 8 Digital Extension Ports. See the following diagram to locate the various ports provided on the 408M/E. The 408M/E is also the interface point for the various add-on modules of the DX-80 system.
DX-80 INSTALLATION AND MAINTENANCE MANUAL installed. (APM4 modules must be installed using 2.5 cm stand offs. These specific length standoffs are steel color for easy identification.) 5. Install the replacement 408M/E using the brass (2.0cm) standoffs removed from the original. 6. Install all other remaining modules in the order that they were removed, connecting them to the appropriate 408M/E connector. 7. Reconnect CO Line and Station cabling connections as required.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Adding a DPM8 (Digital Port Module – 8 port) Two DPM8 (Digital Port Module, 8-port) modules can be added to each KSU of the DX-80 system. These modules expand the DX-80 system extension capacity to a maximum of 24 digital ports in each KSU (48 total digital ports). DPM8’s are installed by connection to the 408M/E via the Extension Expansion module connectors (“J2” and “J3.
DX-80 INSTALLATION AND MAINTENANCE MANUAL an APM4 module is installed move it outward (toward cabinet cover) and install the add-on DPM8 first then reinstall the APM4.)(Extension modules are always installed on the left-hand side, in the KSU.) 6. Use the four brass-color standoffs supplied with the DPM8 to secure the DPM8 in position. 7. Connect the DPM8 ribbon cable to the 408M Extension Expansion Module Connector closest to the DPM8.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Extension Number Matrix Per Installed Location KSU Connector used Extension numbers in KSU1 Extension Numbers in KSU2 Notes 149,150,151,152 153,154,155,156 KSU1 analog ports are standard 109,110,111,112 133,134,135,136 APM4 Connector (SLOT 4) J2 Extension Expansion (SLOT 2) J3 Extension Expansion 117,118,119,120 141,142,143,144 Since the profile of the APM4 module is higher than the other modules, only one Extension Expansion connector can be used for A
DX-80 INSTALLATION AND MAINTENANCE MANUAL COM4 408M CPM CO Line Directory Number Matrix Per Installed Location 408M in KSU1 COM4 in KSU1 408E in KSU2 COM4 in KSU2 SLOT 1 SLOT 5 SLOT 1 SLOT 5 740,741,742,743 744,745,746,747 748,749,750,751 752,753,754,755 COM4 Installation Procedure 1. Be sure that the entire system is turned off. 2. Remove the KSU cover (four screws at each corner). 3. Connect grounded wrist strap to a suitable earth ground.
DX-80 INSTALLATION AND MAINTENANCE MANUAL 9. Connect the COM4 ribbon cable from the 408M/E to the COM4 connector. Press firmly (but not forcefully) on the connector to secure a good connection. For KSU2 installation, skip step 10 and proceed to step 11. 10. Reposition the CPM over the installed COM4 and secure using the four brass-color standoffs removed in step 4. 11. Make cable/wiring connections to the 4 CO Line ports as required.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Adding an AAM (Automated Attendant Module) One AAM (Auto Attendant Module) can be added to KSU1. The AA Module adds automated attendant functionality to the DX-80 system with 10 integrated announcements. (The AAM does not provide voice mail functions.) Refer to the specific feature description “Automated Attendant” for information about announcements and programming CO Lines to be answered by the AAM.
DX-80 INSTALLATION AND MAINTENANCE MANUAL 3. “2nd Cabinet Connector” Connect grounded wrist strap to a suitable earth ground. (If a grounded wrist strap is not available, bleed any static charge from your body before touching circuit modules by touching the gold-painted surface of the inside of the KSU cabinet. If the KSU is properly grounded this will momentarily discharge static electricity from your body.
DX-80 INSTALLATION AND MAINTENANCE MANUAL 5. Locate CPM the “MC1” and “MC2” connector jacks on the CPM. 6. Using an eighth-inch mini plug, connect the output of the external music source to the appropriate MC1 or 2 connector. (At default MC1 is used for Music On Hold.) This is easily accomplished using a prefabricated mini-plug to mini-plug cable available at Radio Shack. 7. Adjust the music volume level at the external music source.
DX-80 INSTALLATION AND MAINTENANCE MANUAL 4. Using an eighth-inch mini plug, wire the DX-80 BELL contact in series with an external 24vdc power supply and 24vdc bell or ringing device. Important: Use only 24v or less voltage supply and Direct Current (dc). 5. Program LBC operation for CO Line ringing according to CO Line Group assignments. See Loud Bell Control in the features description section of this manual. 6. To control a gate or door: 7.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Connecting a Serial Cable for SMDR SMDR (Station Message Detail Recording) can be output from the DX-80 system for use with serial printers of collection in call accounting devices. Connection of the SMDR device to the DX-80 is accomplished through the serial data port on the CPM labeled “SMDR.” Connection to serial printers may require customization of the serial cable used to make the connection.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Power-up Initialization Proper operation of the DX-80 system requires that the system be initialized at the time of start up. The installation of the DX-80 is complete only when this critical operation is performed. Occasionally it may be required to perform this initialization process after the original installation, but this is rare. Initialization causes the operational customer database to be established and organized for system operation and future updating.
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DX-80 INSTALLATION AND MAINTENANCE MANUAL 3. Features The DX-80 system has a variety of features designed to provide maximum call handling efficiency and flexibility. This section details these features, which appear alphabetically. Account Code – Voluntary / Forced / Verified 79 Account Codes can be entered at any extension voluntarily to record an association of the call in progress in detailed records output from the DX-80 system (SMDR).
DX-80 INSTALLATION AND MAINTENANCE MANUAL Extension Classes of service - all calls allowed Account Code Access Code - 79 Programming via the DET (Digital Extension Terminal) Note: [back], [next], [show], [chg], [bksp], and [save] are interactive LCD button operations. Use the three buttons below the LCD display to actuate the associated operation. • Enter Database Administration using the feature code ! * and then enter the DB Admin password “########.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Press « to select database items for input. Database items that toggle will indicate the new settings each time « is pressed. • When you have completed all changes, press the ° (escape) key to exit this database programming screen. You will see the prompt: “Exit This Feature”; press “Y” for yes. • You will then be prompted to “Save Current Setting?” • • • Press “N” to abort changes and leave all data unchanged. • Press “Y” to save changes.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Operation – Notification 1. When the alarm time is reached, the alert tone is heard and the display will show: ALARM REACHED ack 2. 3. Press [ack] button to stop the alarm alert or the alert will end automatically when the database [Alarm Play Time] has expired. When the alarm alert has ended automatically, the display will continue to show [ALARM REACHED], [ack] until the user invokes some other action or presses the [ack] button. Operation – Deactivate 1.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing [DX-80] at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu. • Select PC-DBA from the main menu. • Select Programming from the PC-DBA menu. • Use ¢£¤¥ to highlight [CALL HANDLING], then press «. • Use ¢£¤¥ to highlight [Category 3, then press «.
DX-80 INSTALLATION AND MAINTENANCE MANUAL c) d) Extensions monitoring Background Music channel MC1 will not recognize the System Reminder. The music alarm will not play at an extension that is busy on a call (handset or speakerphone), or in Do Not Disturb (DND) mode. Default Setting No System Reminder times are set for any system Tenant Group. Alarm Play Time is set at one (1) minute. Programming Abstract • Set the system time and date to the correct local time and date.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Press “N” to abort changes and leave this data unchanged. • Press “Y” to save changes. • Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure.
DX-80 INSTALLATION AND MAINTENANCE MANUAL The extension user will receive a warning tone that indicates when a caller has been answered by their voice mail box. They then have the option to monitor the caller or ignore the alert and allow the caller to leave a message. Once the user has selected to monitor the caller, they then have the option to leave the caller undisturbed (leaving a message) or to retrieve the caller from the voice mail box and be connected to the caller for a live conversation.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Programming via the DET (Digital Extension Terminal) Note: [back], [next], [show], [chg], [bksp], and [save] are interactive LCD button operations. Use the three buttons below the LCD display to actuate the associated operation. • Enter Database Administration using the feature code !#* and then enter the DB Admin password “########.” (Note: This eight-character can be changed.) • Press [show]. The DB Item Select screen displays. • Input 03-34.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Related Features Service Mode Automated Attendant Temporary Mode Speed Dial - System Auxiliary Lamp - CFW Tenant - Attendant Programming Related Programming System Resource - Attendant (Tenant 1-3), Alternate Attendant, System Number Assignment, Speed Number Programming, User Password CO Line - Answering Position (Day/Evening) System Application - Time Switching Operation Note: [back], [next], [show], [chg], [bksp], and [save] are interactive LCD button operatio
DX-80 INSTALLATION AND MAINTENANCE MANUAL 6. Dial 1 - 99 to set the maximum seconds allowed to record the specific greeting/message. (Keep in mind that the maximum length of auto-attendant greeting/messages is 120 seconds.) 7. Press [save]. The new maximum record time for this greeting/message is now stored. 8. Press [play] to hear the current greeting/message. 9. Press the Hold button to return to the previous Admin. level. 10. Press [record] to record this greeting/message. 11.
DX-80 INSTALLATION AND MAINTENANCE MANUAL 6. When finished making changes, exit Admin. by pressing the On/Off button twice. Or return to the previous Admin. level by pressing the Hold button. Conditions Speed Dial: a) To enter a CO Line Flash (“hook-flash”) in a System Speed number, press !3. A stored “hook-flash” is indicated by a “/” character. For example to enter “FLASH-1389” in a system speed number the entry would be: “!+ 3 + 1389 + [save].
DX-80 INSTALLATION AND MAINTENANCE MANUAL 3. When multiple internal calls are waiting in queue for the attendant extension, the display indicates the number of waiting calls in the display (the illustration shows two calls waiting): LINE 3 -->> 2 01:45 Conditions a) b) c) d) The Extension User Password programmed for the Attendant extension is required for entry into Attendant Administration, Caller ID Table and Ring Mode. The default password is 9999.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Note: Only valid extension directory numbers can be assigned as tenant group attendants. Extensions that are programmed as Attendant for another Tenant Group or Alternate Attendant cannot be programmed as the attendant.) • Press [save]. Program Attendant Extension User Password • Reference “Extension User Password” for programming instructions of this feature. The default password is 9999. Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Attendant / Extension DSS Console The Attendant/Extension DSS Console is a self contained digital terminal that interacts with a predetermined digital speakerphone. The console has 60 programmable buttons that can be used for easy access to the DX-80 systems many CO lines, extensions and features. The first forty-eight buttons have dual colored LED’s that allow status monitoring of system resources such as CO Lines and Extensions.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • To change the designated DSS Console Owner press [chg] (change). • Enter the extension number to be assigned as the DSS Console Owner. Note: Only valid (equipment installed) extension directory numbers can be assigned as DSS Console Owners. • Press [save]. • Press [next]. The current directory of the DSS Console is display (“NULL” if empty).
DX-80 INSTALLATION AND MAINTENANCE MANUAL • • You will then be prompted “File Exists, Override?” • Press “N” to abort changes and leave System Reminder unchanged. • Press “Y” to save changes. Continue making other programming changes or exit PC-DBA programming. Program Attendant Extension User Password: • The default password is 9999. Reference “Extension User Password” for programming instructions of this feature.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Programming Abstract • The DSS buttons cannot be programmed from Database Administration via the digital speakerphone. • Via PC-DBA, the DSS buttons may be programmed for directory numbers. Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Automated Attendant (optional) The DX-80 Auto Attendant option can greatly enhance business office productivity by providing either a full-duty automated attendant to handle all incoming system calls or a part-duty automated attendant to handle overflow traffic only when the primary attendant cannot handle calls or after hours when the position may not be staffed. The optional Automated Attendant Module (AAM) may be added to the DX-80 System.
DX-80 INSTALLATION AND MAINTENANCE MANUAL NO_ANS MSG. - This is the message that callers hear when the extension they entered does not answer the call. Another extension request may be made at this time. (E.g., “Your party does not answer, please enter another extension number or dial 0 for the system attendant.”) BYE MSG. - This is the message that callers hear when the DX-80 system is about to disconnect them.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Default Setting No CO Lines are set for automated attendant operation. The Answer Position is set to Extension “101” for DAY, ALT and EVE modes. Ring Time to Answer is set at “0” seconds. No Answer Time is set at “20” seconds. Drop No digits Dialed is set to “No.” XFR Mode set to RBT (Ring Back Tone). Waiting Code set to “#.” Inquiry Code set to “*.” DISA Code set to “9.
DX-80 INSTALLATION AND MAINTENANCE MANUAL pad single-digit from 0-9, *, or #. (Note: The system will not allow any digit to be assigned to more than one function. Therefore the Inquiry Code and DISA Codes must be considered when changing the Waiting Code.) • Enter the new Waiting Code digit and press [save] to store. • Press [next]. The next database item (Inquiry Code) displays. • To change the Inquiry Code press [chg] (change).
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Press [chg] (change) to change this value. Each time the [chg] button is pressed the value changes from Y/N. (“Y,” yes indicates that this CO line will be answered by the automated attendant. “N,” no indicates that it will not.) • Press [next]. The next database item (Service) and the current setting displays. • Press [chg] (change) to select the appropriate operation mode for automated attendant for this CO line.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Automatic CO Line Ringing Modes The system can be programmed to follow a seven day twenty-four hour time schedule that will automatically switch incoming CO lines to their programmed Day, Evening or Alternate ringing status and destinations. The programmed timed switching of ringing modes is flexible and can be broken down into individual tenant groups.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Program the various CO lines to ring at the appropriate Answering Positions in either Day Mode, Evening Mode or both. (See CO Line Ring Assignment.) • Record the Auto Attendant (AAM only) for Alternate Mode Message is required. (See Automated Attendant.) • Program Time Switching times as appropriate. (See below.) Programming via the DET (Digital Extension Terminal) Note: [back], [next], [show], [chg], [bksp], and [save] are LCD interactive button operations.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Use ¢£¤¥ to highlight Service Mode for which a time must be input. This screen is read as “FROM’ and “TO” for each day of the week and for the switch modes Alternate and Evening. (It is also split into the three groups for each of the Tenant Groups.) • Press «. • Input the time when this service mode should become active in the left column and when it should stop being active in the right column. When the time has been input, press « to store.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Operation – Cancel 1. Press !*94. 2. You hear the confirmation tone and the condition is reset. The display shows: AUTO HOLD DENY 3. The extension is returned to an idle state. Conditions a) b) c) d) The Feature Code (!94) may be programmed under a flexible button on a Digital Speakerphone. To enable/disable the feature, press the flexible button.
DX-80 INSTALLATION AND MAINTENANCE MANUAL b) c) d) e) Outgoing call recording begins after the Call Duration Timer has expired. Placing a call on hold constitutes completing a call and ends the recording function. If the recorded conversation prior to pressing hold is to be kept, the Voice Record button must be pressed prior to pressing Hold. Auto Record and Voice Record occupy one voice channel on the DX-80 Voice Mail system during the record operation.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • When you have completed all changes, press ° (escape) to exit this programming. You will be prompted to confirm exit request; press “Y” for yes. • You will then be prompted to “Save Current Setting?” • • Press “N” to abort changes and leave System Reminder unchanged. • Press “Y” to save changes. You will then be prompted “File Exists, Override?” • Press “N” to abort changes and leave System Reminder unchanged. • Press “Y” to save changes.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Operation 1. After a CO line call has been made and the distance party is busy, hang up. 2. Press !78. The extension will access a CO Line or CO Line group and dial the last number dialed. 3. The display will show the current attempt cycle and the total number of attempts for which the system has been programmed.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • “Waiting Time” may be selected from the following choices: 10, 15, 20, 25, 30. Each time that [chg] is pressed the selection is incremented through the available choices. Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. The program title page displays. • Press any key at the program title page to enter the Main Menu.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Related Programming Extension - Line Assignment CO Line - Tenant Group, CO Line Group System Application - Numbering Plan 1 - CO Group, Numbering Plan 4 - CO Line Directory No. Operation Note: [icm], [co], [co gp], [back], [next], [show], [chg], [bksp], and [save] are interactive LCD button operations. Use the three buttons below the LCD display to actuate the associated operation. Setup 1. Press !95. The display will show the current selection.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Operation The Auxiliary Lamp/LED Status Bar will operate and give visual indications as follows: Flash Rate Fast 1 Slow 2 Steady 3 Priority Red Lamp Incoming CO Line Ringing Mute Speakerphone/Headset in use Green Lamp Incoming Intercom Ringing Message Waiting Call Forward Conditions a) b) The lamp may have more than one indication flashing or steady at one time as features are utilized in the system.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Barge-In (Intrusion) See Intrusion – Extension Battery Back-Up (Memory) The DX-80 system is equipped with a Lithium Ion battery for maintaining volatile system database programming and extension programming during commercial AC power interruption. The memory back-up will maintain the database programming, time and date displays, personal speed dial numbers, feature button programming, etc., for up to seven (120) days of continuous AC power loss.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Related Features Direct Station Selection Console Flexible Feature Button Programming Do Not Disturb Transfer and Answer Call Related Programming PC-DBA – Feature Key Programming – Extension Feature Keys PC-DBA – Feature Key Programming – DSS Console Feature Keys System Application - Feature Key Copy Setup Note: [chg], [bksp], [save], [next], and [dir] are interactive LCD button operations.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Related Programming CO Line - Call Abandon, Route, and Answering Position Call Handling - XFER_B Recall Operation – Setup To deny Busy Ring: Press !,2 Confirmation tone will be heard, and the display will read: BUSY RING DENY To allow Busy Ring: Press !,2 Confirmation tone will be heard and the display will read: BUSY RING ALLOW Conditions This feature may be programmed (F#3) under a flexible button on the Digital Speakerphone.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Program the extension to be assigned the system Attendant for each of the tenant groups. • Program the extension to be assigned the system Alternate Attendant for each of the tenant groups. Programming via the DET (Digital Extension Terminal) Note: [back], [next], [show], [chg], [bksp], and [save] are LCD interactive button operations. Use the three buttons below the LCD display to actuate the associated operation.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Continue to press [next] until Alternate displays. Or… • Press the Volume button and input 04-02-1-06, [save] to advance to the Alternate Attendant database item for this tenant group. • Press [chg] to change the contents of this database item. • Input the appropriate extension number that will serve as the Alternate Attendant for this tenant group. • Press [save].
DX-80 INSTALLATION AND MAINTENANCE MANUAL • • You will then be prompted to “Save Current Setting?” • Press “N” to abort changes and leave all data unchanged. • Press “Y” to save changes. If you press “Y” (yes), you will then be prompted “File Exists, Override?” • Press “N” to abort changes and leave all data unchanged. • Press “Y” (yes) to continue with the save operation. • Press ° (escape) again to return to the Database Programming menu. • Use ¢£¤¥ to highlight “System Resource.
DX-80 INSTALLATION AND MAINTENANCE MANUAL 2. Press [cbck] Interactive Soft Button or Dial [#] on the dial pad. Confirmation tone will be heard and the display will read: CBCK TO LINE XXX A few moments later, the display will return to an idle state. When the selected CO Line, or a CO Line in the selected CO Line group becomes available, fast ringing will be heard at the extension and the display will read: CBCK TO LINE XXX reply del 3.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Operation 1. Dial the extension directory number of the busy extension. If the extension you are calling is in Tone Ringing Mode, the display will show: EXT XXX Cbck msg If the extension you are calling is busy, the display will show: EXT XXX BUSY cbck msg next 2. Press [cbck] You hear the confirmation tone and Display will read CBCK TO EXT XXX Your extension will return to idle status. To Answer a Call Back: 1.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Call Duration Timer This feature is enabled in the Database Programming on a per extension basis. When enabled, any outgoing CO line will be automatically timed and then dropped after the system “Warning Tone” time is exceeded. This feature is normally used to control outgoing call traffic.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Operation – Setup Press !2. The display will show: CALL FORWARD all busy next All Call Forward 1. Press [all]. The display will read: ALL FWD. _ bksp save chg 2. Input the directory number (extension or Hunt Group) where calls are to be forwarded. 3. Press [save]. Display will show: ALL FWD XXX co icm/co icm 4. Select the type of calls to forward.
DX-80 INSTALLATION AND MAINTENANCE MANUAL NO_ANS FWD. _ bksp save chg 3. Input the directory number (extension or Hunt Group) where calls are to be forwarded. 4. Press [save]. Display will show: NO_ANS FWD. XXX co icm/co icm 5. Select the type of calls to forward. • co = CO Line incoming or transferred calls • icm/co = both intercom and CO Line calls • icm = intercom calls only.
DX-80 INSTALLATION AND MAINTENANCE MANUAL 2. Press [set]. The display shows: FOLLOW FM _ bksp save chg 3. Input the extension number where calls are to be forwarded from. 4. Press [save]. The display shows: FOLLOW FM XXX co icm/co icm 5. Select the type of calls to forward. • co = CO Line incoming or transferred calls • icm/co = both intercom and CO Line calls • icm = intercom calls only. The display shows: PSWD :_ bksp save chg 6.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Follow Me Forward: dial /23, (your extension #), 1/2/3 option, your extension password. (Calls to your extension will ring at this extension.) Follow To Forward: dial /25, (extension #), 1/2/3 option. Operation – Delete Forward 1. Press middle Interactive Soft Button (under the “FWD” in the display). Each active mode of forward will be displayed, e.g.: BUSY FWD. del more XXX 2. If this forward is to be deleted, press [del]. Otherwise… 3.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Programming via the DET (Digital Extension Terminal) Note: [back], [next], [show], [chg], [bksp], and [save] are LCD interactive button operations. Use the three buttons below the LCD display to actuate the associated operation. • • Enter Database Administration using the feature code !+* and then enter the DB Admin password “++++++++.” (Note: This eight-character password can be changed.) Press [show]. The DB Item Select screen displays.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • • If you press “Y” (yes), you will then be prompted “File Exists, Override?” • Press “N” to abort changes and leave all data unchanged. • Press “Y” (yes) to continue with the save operation. Press ° (escape) again to return to the Database Programming menu. Program the various system External Call Forward parameters: • Use ¢£¤¥ to highlight “Call Handling.” Then press «. • Use ¢£¤¥ to highlight “Category 2.” Then press «.
DX-80 INSTALLATION AND MAINTENANCE MANUAL b) c) Ringing at the “DAY” and “EVE” assigned locations continues until the CO Line has been answered. When CO Lines are Call Forwarded – Predefined to the DX-80 Voice Mail system, special handling of the ringing line occurs. The directory number of the CO Line (740-755) is sent to the VM system so that automated attendant handling can be customized for the CO Line to be answered. Default Settings Call Handling – Predefined Forward Time = 10 seconds.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Select PC-DBA from the main menu. • Select Programming from the PC-DBA menu. • Use ¢£¤¥ to highlight “CO Line.” Then press «. • Use ¢£¤¥ to highlight “Answering Position.” Then press «. • Use ¢£¤¥ to highlight “Pre-CFW NoAns.” Then press «. • Press Enter to change the data item value. • Input the appropriate No Answer destination for this CO Line. Then press «. • Continue making other programming changes as required.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Extension – Predefined FWD – No Answer is set at Null for all extensions. (Range: any extension or directory number.) Call Handling – Predefined FWD Time is set at 10 seconds (Range is 6-30 seconds in 2 second increments). Programming Abstract • Program the appropriate destination for Wrong #, Busy and No Answer conditions as required for each extension. • Program the appropriate No Answer Predefined FWD Time if required.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu. • Select PC-DBA from the main menu. • Select Programming from the PC-DBA menu. Program the appropriate extension for the Predetermined Call Forward modes required: • Use ¢£¤¥ to highlight “Extension.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure. !73 Call Park / Call Park Answer This feature allows you to “Park” a call at any extension. It also is used to retrieve a parked call from any extension.
DX-80 INSTALLATION AND MAINTENANCE MANUAL f) g) h) i) Any extension can retrieve a “parked” CO line, even if the extension is normally not allowed to access or receive a call on that line. A user invokes “Call Park Answer” and has no CO line button for the line retrieved from call park may use Hold Call Answer to place the call on hold and retrieve the call from hold. The Call Park Answer feature code may be programmed on any programmable feature button.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Analog Ports (Single Line Telephones) – Group Call Pickup When you hear another extension in your pickup group ringing, press *. Or… When you hear an extension in another pickup group ringing, dial that Pick Up Group number (440-447). Conditions a) b) c) d) If the call at the dialed extension has stopped ringing, you will hear error tone and the display on a Digital Speakerphone will show “PICKUP FAILURE.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Caller ID (Standard on all CO Lines) The Caller ID feature requires Incoming Caller Identification as facilitated by the local telephone company. This telephone company feature requires a subscription to the telephone company service to operate. The DX-80 system is equipped standard to receive Type 1Caller ID data from the telephone company on all CO Line interfaces.
DX-80 INSTALLATION AND MAINTENANCE MANUAL 4. Use the the Volume button (up or down) to go through the Caller ID Table. Up reviews the list from the most recent. Down reviews the list from the oldest recorded. The default password is 9999. 5. Each logged call has three screens that may be viewed. The first screen in view is the Name screen, which displays the name received for this call. Press [more] to view the next screens (Number screen, Time and Date screen).
DX-80 INSTALLATION AND MAINTENANCE MANUAL Program CID codes required for seamless CID callback operations in the DX-80: • Input 03-25 to program the International Prefix. Or… • Input 03-26 to program the Country Code. Or… • Input 03-27 to program the Long Distance Prefix. Or… • Input 03-28 to program the Local Area Code Tables. • Press [save]. This advances to the selected database item. • Press [show] to view the contents of this database item.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Use ¢£¤¥ to highlight “Call Handling.” Then press «. • Program CID codes required for seamless CID callback operations in the DX-80: • Use the cursor positioning arrows to highlight “Call Handling.” Then press «. • Use ¢£¤¥ to highlight “CID Prog. Code.” Then press «. • Use ¢£¤¥ to highlight the code to be programmed; “Inter. Prefix Code,” “Country Code,” “Long Dist Prefix Code,” or “Local Area Code.” • Press « to change the data item value.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Related Features Music On Hold Operation 1. Call a busy extension. The display shows: EXT 102 BUSY cbck msg next 2. Press [next]. The bottom line on the display changes to: camp voice intru 3. Press [camp]. Camp On alert tone is heard at the busy extension and the display shows: CAMP ON EXT 103 4. When the busy extension goes on hook or places the current call on hold, the Camp On begins to ring that extension.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Programming via the DET (Digital Extension Terminal) Note: [back], [next], [show], [chg], [bksp], and [save] are LCD interactive button operations. Use the three buttons below the LCD display to actuate the associated operation. • • Enter Database Administration using the feature code !+* and then enter the DB Admin password “++++++++.” (Note: This eight-character password can be changed.) Press [show]. The DB Item Select screen displays.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure. CO Line Alternate Route CO Line Alternate Route works with the DX-80 system CO Line Groups. When this feature is invoked users may be routed over CO Line groups that they did not necessarily access.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Program CO Line Groups for Alternate CO Line Groups (Index 07-01-xx-03, where “xx” = the CO Line Group for which Alternate Routing must be setup): • Input 07-01-xx-03 to program Alternate Routing for CO Line Group “xx.” • Press [save]. This advances to Alternate CO Group. • Press [show]. The display shows ALTER. • Input the Alternate Route to program (1 for first alternate, or 2 for second alternate) for this CO Line Group. • Press [show].
DX-80 INSTALLATION AND MAINTENANCE MANUAL database programming. Page 1 is Alternate Route 1 for this CO Line Group. Page 2 is Alternate Route 2 for this CO Line Group.) • Use ¢£¤¥ to highlight the database item to be changed: “CO Group Number,” “Delete Digits,” “Inserted Digits.” • Press « to change the data item value. • For “CO Group Number,” input the CO Line Group that should be used as the alternate for this CO Line Group. Then press «.
DX-80 INSTALLATION AND MAINTENANCE MANUAL c) Tenant Group programming of extensions and CO Lines also dictates which CO Lines an extension can access. See Tenant Group. Default Settings All DX-80 extensions are allowed access to all equipped (hardware installed) CO Lines. All CO Lines are assigned in Tenant Group 1. (Range is 1-3.) All CO Lines are assigned in CO Line Group 1. (Range is 1-8.) Programming Abstract Program the required extensions for Line (CO Line) Access per CO Line.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Use ¢£¤¥ to highlight the Line Assignment for the Extension. (CO Lines are listed along the top of the display. Extensions are listed along the left side of the display.) • Press « until the appropriate value displays. • Continue making other programming changes as required. • When you have completed all changes, press the ° (escape) key to exit this database programming screen. You will see the prompt: “Exit This Feature”; press “Y” for yes.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Conditions a) b) If a CO Line is busy when the access attempt is made, busy tone is heard and momentarily the telephone returns to an idle status. Busy CO Lines may be queued for use. (Reference CO Line Queuing.) Default Setting All extensions are programmed with CO Line buttons for CO Lines 1~6. All extensions are allowed to dial all telephone numbers. CO Line Group The system provides eight (8) CO Line Groups for assignment of specific CO lines.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Press [chg] until the appropriate CO Line Group displays for this CO Line. • Press the Volume button (up or down) to return to the DB Item Select screen and input another CO Line Or… • Press the Hold button to select another CO Line to be programmed. • Press [show]. • Press [next] twice to advance to the CO Line Group programming for the CO Line selected.
DX-80 INSTALLATION AND MAINTENANCE MANUAL CO Line Group Directory Number Swapping Directory swapping is provided to further customize directory numbers to specific system resources within resource categories. In this case, the Directory Numbers assigned to CO Line Groups in Flexible Numbering Plans can be adjusted (if required) to meet the individual resource structure needs for the application.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Use ¢£¤¥ to highlight the next CO Line Group Directory Number to be changed. • Repeat the programming process for all CO Line Groups necessary. • When you have completed all changes, press the ° (escape) key to exit this database programming screen. You will see the prompt: “Exit This Feature”; press “Y” for yes. • You will then be prompted to “Save Current Setting?” • • • Press “N” to abort changes and leave all data unchanged.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Program CO Lines for Call Abandon. (02-ccc-09, where “ccc” = the CO Line Directory number [740-755]): • Input 02-ccc-09 to program “ccc” CO Line – Call Abandon. • Press [save]. This advances to the selected CO Line Call Abandon setting for CO Line “ccc.” • Press [chg] until the appropriate value (Y/N) displays for this CO Line. • Press the Volume button (up or down) to return to the DB Item Select screen and input another CO Line.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Use ¢£¤¥ to highlight Call Abandon for the appropriate CO Line. (CO Lines are listed along the left side of the display.) • Press « until the appropriate value displays. • Continue programming other database items as required. • When you have completed all changes, press the ° (escape) key to exit this database programming screen. You will see the prompt: “Exit This Feature”; press “Y” for yes.
DX-80 INSTALLATION AND MAINTENANCE MANUAL CO Line Name / Label Programming Naming (or labeling) of CO Lines is provided to customize the appearance of the line identifier in the telephone display when the CO Line is in use. This labeling can assist users when handling CO Line calls by orienting the line to its intended purpose. Default Settings System Resource – CO Line Names; CO Lines are named “LINE 1” through “LINE 16” for CO Line directory numbers 740-755 sequentially.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Use ¢£¤¥ to highlight the CO Line Name to be programmed. • Press « to change the data item value. • Input the name/label using the PC keyboard. • Press « to temporarily store this data. • Continue programming other database items as required. • When you have completed all changes, press the ° (escape) key to exit this database programming screen. You will see the prompt: “Exit This Feature”; press “Y” for yes.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Copy CO Line(s) via Individual (one at a time) programming method. (08-11-01): • Input 08-11-01. • Press [save]. This advances to the Individual CO Line Copy screen. • Press [show]. The system prompts for the CO Line that should be copied; “COPY FROM.” • Input the CO Line directory number of the CO Line that has been programmed for copying to other CO Lines. • Press [save].
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Use ¢£¤¥ to highlight “System Application.” Then press «. • Use ¢£¤¥ to highlight “CO Line Copy.” Then press «. The CO Copy menu displays. Copy CO Line(s) via Individual (one at a time) programming method: • Use ¢£¤¥ to highlight “Individual.” Then press «. The cursor is immediately positioned on the Source CO Line Directory number input. • Input the CO Line directory number of the CO Line that has been programmed for copying to other CO Lines. • Press «.
DX-80 INSTALLATION AND MAINTENANCE MANUAL CO Line Queuing / Callback [cbck] CO Line Queuing allows a user to request use of a busy CO line. When the CO Line goes idle (current user hangs up), that CO Line rings the user that queued the line. While the line is ringing at the extension, it is unavailable for access by other users. If the extension that queued the CO Line does not respond to the queue callback within 8 seconds, the queue is cancelled and the line becomes available for other users.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Related Programming Extension – Receive Assignment CO Line – Tenant Group, CO Line Group, Private To Conditions Receive Assignment does not inhibit a user from accessing a CO Line for out-calling. Default Settings All DX-80 extensions are Receive Assigned – Yes to all CO Lines. Programming Abstract Program the required extensions for Receive Assigned – No per CO Line.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Continue this process for all extensions/CO Lines to change. • When you have completed all changes, press the ° (escape) key to exit this database programming screen. You will see the prompt: “Exit This Feature”; press “Y” for yes. • You will then be prompted to “Save Current Setting?” • • • Press “N” to abort changes and leave all data unchanged. • Press “Y” to save changes.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Programming via the DET (Digital Extension Terminal) Note: [back], [next], [show], [chg], [bksp], and [save] are LCD interactive button operations. Use the three buttons below the LCD display to actuate the associated operation. • • Enter Database Administration using the feature code !+* and then enter the DB Admin password “++++++++.” (Note: This eight-character password can be changed.) Press [show]. The DB Item Select screen displays.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Input the CO Line, Hunt Group or Virtual Number directory number where ringing for this CO Line is to be assigned. • Press «. The database item is temporarily stored. • Use ¢£¤¥ to highlight the next ringing destination to be programmed. • Repeat the programming process for all CO Lines and destinations for the mode (Day/Evening). • When you have completed all changes, press the ° (escape) key to exit this database programming screen.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Press [show]. The DB Item Select screen displays. • Input 02-740~755-11 (740~755 = the CO Line directory number). • Press [chg] until the appropriate Ring Type displays. • Continue making other programming changes or exit the programming mode. Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Related Features Class of Service – Extension Class of Service – System Automatic CO Line Ringing Modes Night Service Activate (F63) Tenant Groups Related Programming CO Line – Answering Position – Day, Eve assignments. System Application – Time Switching Operation – at the Attendant Extension 1. While the attendant extension is idle, press the Ringing Mode feature access code !63. The system prompts for the Extension password. 2.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Program Day Mode Answering Positions (02-740~755-13-01-01): • Input 02-ccc-13-01-01 (“ccc” is the CO Line directory number), then press [save]. The Day mode Member 1 Answering Position displays. • To change this member press [chg]. Or… • To advance to the nest member press [next]. • Press [chg] to change the stored member (ringing/answering position).
DX-80 INSTALLATION AND MAINTENANCE MANUAL • • If you press “Y” (yes), you will then be prompted “File Exists, Override?” • Press “N” to abort changes and leave all data unchanged. • Press “Y” (yes) to continue with the save operation. Press ° (escape) again to return to the Database Programming menu. • Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Select PC-DBA from the main menu. • Select Programming from the PC-DBA menu. Then press «. • Use ¢£¤¥ to highlight “CO Line.” Then press «. • Use ¢£¤¥ to highlight “Category 1.” Then press «. • Use ¢£¤¥ and ³´ to select CO Lines 1-8 or 9-16. • Use ¢£¤¥ to highlight the appropriate CO Line - Dialing mode. • Press « until the appropriate value displays. • Use ¢£¤¥ to highlight the next CO Line Dialing mode to change.
DX-80 INSTALLATION AND MAINTENANCE MANUAL accessibility for the specific purpose of its connection. (Typical use would include connection of ancillary paging equipment.) Related Features Class of Service – Station External Paging Related Programming CO Line - CO Line Type Extension - Class of Service Restriction - Toll Restriction Default Settings At default CO Line Type is set to “CO” for all CO Lines. Programming Abstract Program CO Line Type for each CO Line circuit according to its use requirement.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • • If you press “Y” (yes), you will then be prompted “File Exists, Override?” • Press “N” to abort changes and leave all data unchanged. • Press “Y” (yes) to continue with the save operation. Press ° (escape) again to return to the Database Programming menu. • Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Conditions a) b) c) d) It is highly recommended that the all CO Lines be set at the factory default for Call Abandon (“Y”) to optimize Meet Me Conference functionality. When Call Abandon is set to “N” for any CO Line, you must set the Meet Me Conference Talk Time to some value other than 0. This is the only facility that will allow the CO Line to be disconnected if Call Abandon is No. Up to four simultaneous connections may join any one conference.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Select PC-DBA from the main menu. • Select Programming from the PC-DBA menu. Then press «. • Use ¢£¤¥ to highlight “Call Handling.” Then press «. Program the Meet Me Conference Time: • Use ¢£¤¥ to highlight “Category 2.” Then press «. The CO Line – Category 2 screen displays. • Use ¢£¤¥ to highlight the database item Meet Me Conference Talk Time. • Press «. Each time that enter is pressed the value of this database item is updated.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Supervised/Unsupervised A supervised Conference is a conference in which at least one member is an extension of the DX-80 system. The DX-80 extension that establishes a conference is the conference controller and may add and/or delete members of the conference at any time. The conference controller also has the privilege of establishing an Unsupervised Conference. An Unsupervised Conference is a conference in which only CO lines are members.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Operation – Forcedly Release a Conference Member (Conference Controller Only) 1. While engaged in a conference the display shows: XXX XXX XXX private forced 2. Press [forced] PRESS DIR# exit 3. Press [exit] to abort the operation and return to the conference. Or… Dial the directory number (CO Line number or Extension number) to release. (You may also simply press the CO Line button or DSS button of the CO Line/extension to be released.
DX-80 INSTALLATION AND MAINTENANCE MANUAL h) i) j) The Unsupervised Conference feature code !77 may be programmed on any available programmable feature button. Only the Controller of an Unsupervised Conference may rejoin an Unsupervised Conference. Conference can only be established at a Digital Speakerphone. Default Settings Call Handling – CO Line Conference = 3 CO Lines. (Range is None/2/3.) Call Handling – Unsupervised Talk Time = 0 (unlimited). (Range is 0-120 in 10-minute increments.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Use ¢£¤¥ to highlight “Call Handling.” Then press «. Program the maximum number of CO Lines that may be in a Conference: • Use ¢£¤¥ to highlight “Category 1.” Then press «. The CO Line – Category 1 “[1/2]” screen displays. • Use ¢£¤¥ to highlight the database item CO Line Conference. • Press «. Each time that enter is pressed the value of this database item is updated.
DX-80 INSTALLATION AND MAINTENANCE MANUAL system template into the PC memory then send it to the DX-80 when ready). The PC program that interfaces with the DX-80 system is PC-DBA (PC-Database Administration). PC-DBA requires the following resources in the PC environment: • PC running DOS (PC-DBA can be run in a DOS Window but performance can be impacted by other Windows modules. We do not warranty or guarantee any level of performance in the Windows environment.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Press « to enter into the Programming and Maintenance functions of PC-DBA. The PC-DBA screen is now shown with the cursor positioned on “Programming.” +--------------------+ ¦ PC-DBA ¦ +--------------------¦ ¦ Programming ¦ ¦ Maintenance ¦ +--------------------+ • • Press « to enter into the Database Programming screen. The Database Programming screen displays with the cursor positioned on “Extension.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Note: Changes made via PC-DBA are stored in the working directory and not updated to the DX-80 system memory until a “SEND” function has been performed. • Use the information found with each feature description for specific details on programming the various features. Database Save and Restore: The working directory is the location allocated in the PC for all changes while the PC-DBA programming session is in progress.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Database Restore: • Go to the Main screen as seen below. +-------------------+ ¦ Main ¦ +-------------------¦ ¦ PC-DBA ¦ ¦ Database Save ¦ ¦ Database Restore ¦ ¦ Exit to DOS ¦ +-------------------+ • Use ¢£¤¥ to highlight the “Database Restore” then press «.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • If A-Save is selected, PC-DBA will automatically save data upon exit from the programming screen where work has been done. This option saves time and keystrokes but leaves no margin for recovery since data is immediately written to data files when the screen is exited. F3 – Receive • Before data can be exchanged between the PC and the DX-80 system, a connection must be made between the two devices. This connection is a serial (RS-232 – COM Port or Modem) link.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Cable • Connection to the DX-80 system on site is accomplished via the PC serial port (COM Port). Use a straightthrough 9-pin to 9-pin cable to from the PC serial port to the DX-80 CPM – PC-DBA Port. Once this connection is made, it is possible to connect to the DX-80 system processor and download (receive) DX-80 database memory to the PC-DBA working directory. Modem • See F9-Modem below. This connection method can be used while off-site.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Once you make your selection, you will be prompted to input the Database Administration Password. (At default this password is “_ _ _ _ _ _ _ _” (8 spaces). Press the space bar eight times. +--------------------------------+ ¦ Connect ¦ +--------------------------------¦ ¦ ¦ ¦ Please Input KSU Password: ¦ ¦ ¦ +--------------------------------+ • When all eight characters are input, the connection process is begun.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Special Notes: 1. Initializing all PC-DBA parameters can be accomplished when a new system has been installed (hardware Cold Start performed) by F4-Connecting to the DX-80 processor and then performing F3Receive All. 2. Initializing all PC-DBA parameters can be accomplished at the DOS prompt in the working directory by copying all “DEF” extension files to all “DAT” extension files. The following DOS command is used: “COPY *.DEF *.DAT.
DX-80 INSTALLATION AND MAINTENANCE MANUAL F10 – RS232C • F10-RS232C is the utility to setup the PC COM port. To successfully setup the PC COM port you must know how the PC hardware is configured. In this utility you must select the COM Port number (1 or 2 supported) and the baud rate that will be used for the connection. At default PC-DBA is setup to use COM Port 1 at 9600 bps. (9600 bps matches the default baud rate set for the DX-80 CPM – PC-DBA Port.
DX-80 INSTALLATION AND MAINTENANCE MANUAL EXTENSION CO LINE CALL HANDLING SYS RESOURCE RESTRICTION EXT APPLICAT. CO APPLICAT. SYS APPLICAT. Example: To skip to the Extension Application section of Database Administration, input “05” at the Database Item Select screen and then press [save]. Exit Database Administration: • To exit Database Administration press the ON/OFF button twice. Or lift and replace the handset in the hookswitch cradle.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Telephone Lock = No Auto Hold = No Page Receive = Yes Busy Ring = Yes Hotline to = NULL (none) !;1 Dial Pad Confirmation / Touch Tone Dial Pad Confirmation is a tactile response tone that confirms Dial Pad button operations. Whenever a dial pad button is pressed while this feature is enabled (default) a low-volume tone is emitted through the telephone speaker indicating that this dial pad button has been pressed.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Or… 5. Dial “#” + Extension Password + Extension Number + “#.” If the extension number and password match, authorized intercom dial tone is provided based on the entered extension number COS. 6. Dial a CO Line Group code or CO Line directory number to access a system CO Line to dial out. 7. Hang up when finished. Conditions a) b) c) d) e) f) g) Four DISA CO lines may be used simultaneously.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Or… • • Press [next] to advance to the next Extension COS for programming. Follow this convention for each of the Extension Classes of Service using [next] and [chg] operations as required. Continue pressing the [next] button through all Extension Classes of Service until the next database item displays or press the Hold button to exit Extension Class of Service and exit to the previous menu. • Press [next] to advance to CO Line specific DISA programming.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Program Ring Time to Answer and/or Allowed Extension COS: • Use ¢£¤¥ to highlight “DISA – Category 1.” Then press «. • Use ¢£¤¥ to highlight the database item that requires change. • Press « until the appropriate value displays. • When you have completed all changes, press the ° (escape) key to exit this database programming screen. You will see the prompt: “Exit This Feature”; press “Y” for yes.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Related Programming System Resource – DSS Allocation – DIR # System Resource – DSS Allocation – DSS Owner Feature Key Programming – DSS Set Operation When a DSS Console has been assigned to operate with your extension, use the feature buttons of the console in the same way that the 30 programmable buttons of the telephone are used. Refer to each feature description for specific operations.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Press the Hold button to exit DSS Allocation programming and return to the previous menu level. • Continue making other programming changes or exit the programming mode. Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Related Programming System Application – Ring Scheme Default Settings System Application – Ring Scheme = 3. (Range is 0-9.) Default Settings Program the Ringing Scheme. Programming via the DET (Digital Extension Terminal) Note: [back], [next], [show], [chg], [bksp], and [save] are LCD interactive button operations. Use the three buttons below the LCD display to actuate the associated operation.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Distinctive Ringing – CO Line Distinctive Ringing – CO Line provides a means for denoting one CO Line from another while ringing. The distinction provided is a tone allocation used to denote one CO Line from another. Eight (8) choices are available for CO Line ringing. Related Features CO Line – Answering Position Distinctive Ringing – Extension Transfer Related Programming System Application - Operator Code Default Settings CO Line – Ring Type = 0.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Use ¢£¤¥ to highlight “Category 2.” Then press «. • Use ¢£¤¥ to highlight the database item “CO Ring Type” for the CO Line to be changed. • Press «. Each time that enter is pressed the value of this database item is updated. • When you have completed all changes, press the ° (escape) key to exit this database programming screen. You will see the prompt: “Exit This Feature”; press “Y” for yes.
DX-80 INSTALLATION AND MAINTENANCE MANUAL !4 Do Not Disturb DND allows you to temporarily block and discontinue ringing from incoming CO calls and intercom calls. You can activate DND while your telephone is idle or busy. Some extensions with higher Class of Service may override an extension’s DND condition. Also, UCD Group ringing overrides extension DND. When you have activated DND, you will hear a special intercom (stutter) reminder tone when you lift the handset or use the speakerphone.
DX-80 INSTALLATION AND MAINTENANCE MANUAL !4 Do Not Disturb – One Time DND – One Time allows you to block CO Line ringing (Transfer or direct) while engage in the current call. The advantage of DND –One Time is that you don’t have remember to deactivate DND, it will automatically disable at the conclusion of the current call. Related Features Call Forward Intercom Feature Button Disable Forced Intercom Call Forward Related Programming Extension – Feature Button Disable Operation 1.
DX-80 INSTALLATION AND MAINTENANCE MANUAL e) An extension must be programmed for the ability to Intrude upon an extension to operate this feature. (See Intrusion.) End-To-End Signaling/Voice Mail Dialing Ratio This feature allows Digital Speakerphone extensions to generate in-band DTMF tones while connected on ICM calls to an on-site voice mail system and to ancillary devices connected to the External Page Port.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu. • Select PC-DBA from the main menu. • Select Programming from the PC-DBA menu. Then press «. • Use ¢£¤¥ to highlight “Call Handling.” Then press «. • Use ¢£¤¥ to highlight “Category 3.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Conditions Only one Letter Scheme can be active at one time. Default Settings System Application – Letter Type: is set to “0.” (Range is: 0-7.) Programming Abstract Program the Letter Type for the special character set available via numeral 1 (dial pad digit key) for Name in Display. Programming via the DET (Digital Extension Terminal) Note: [back], [next], [show], [chg], [bksp], and [save] are LCD interactive button operations.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure. Extension Feature Status Check !.8 The Digital Speakerphone user can quickly determine the status of all user-controlled features.
DX-80 INSTALLATION AND MAINTENANCE MANUAL e) Extensions that are receiving page announcements will show busy on DSS/BLF buttons at other extensions. Default Setting Extension – Paging Group 1. (Range is 1-8.) System Application – Numbering Plan – EXT Page Group = 400~408 Programming Abstract • Refer to Flexible Numbering Plan to program the EXT Page Group directory numbers. • Program extensions into Page Groups as required.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure. Extension Password All extensions of the DX-80 system have an associated User Password. Passwords are used to facilitate Phone Lock, Call Forward Remote and Attendant features. Password length is system programmable from four to eight characters.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Press the Hold button to return to the previous menu level or press the Volume button to return to the DB Item Selection screen or exit programming. • (Extension Passwords are changed at the extension only via the Phone Lock feature.) • Continue making other programming changes or exit the programming mode. To view Extension passwords: (from the DB Item Select screen) • Input 04-04-02-101~156. • Press [save]. The selected extension password displays.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Extension Pick Up Groups The system provides eight (8) Extension Pick Up Groups per Tenant Group for partitioning the system into separate departments for organized call answering within the department. As an Extension of a Pick Up Group, you may retrieve calls ringing at another extension within the same pick up group. Extension Pick Up Groups are assigned in the Database Programming.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Press the Hold button to return to the previous menu level or press the Volume button (up or down) to return to the DB Item Selection screen or exit programming. Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu. • Select PC-DBA from the main menu.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Programming via the DET (Digital Extension Terminal) Note: [back], [next], [show], [chg], [bksp], and [save] are LCD interactive button operations. Use the three buttons below the LCD display to actuate the associated operation. • • Enter Database Administration using the feature code !+* and then enter the DB Admin password “++++++++.” (Note: This eight-character password can be changed.) Press [show]. The DB Item Select screen displays.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Select Programming from the PC-DBA menu. Then press «. • Use ¢£¤¥ to highlight “System Application.” Then press «. • Use ¢£¤¥ to highlight “Extension Copy.” Then press «. • Select the appropriate copy technique: “Individual” to copy programming from one extension to other extensions, one extension at a time. ”Group” to copy programming from one extension to a group of extensions, one group at a time. • Press «.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Input 01-101~156-22, then press [save]. This advances to the Directory Number Swapping screen. • Press [show]. • Input the extension directory number that is to be assigned to this port, then press [save]. The new directory number is now in operation on this port. The old directory number is now moved to the port where the new number came from.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Extension user names are programmed in the customer database programming. The names may consist of upper and lower case letters and numbers and various “special” characters as provided by the Enhanced Lettering Scheme feature selection.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Use ¢£¤¥, ³´ to highlight the User Name field for the extension to be changed. • Press «. • Input the appropriate name for this extension (any alphanumeric characters up to 7 characters). • Press «. • Continue programming User Names as required. • When you have completed all changes, press the ° (escape) key to exit this database programming screen. You will see the prompt: “Exit This Feature”; press “Y” for yes.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Default Settings System Application – Numbering Plan 4 – Music Source directory numbers are set at “771” for music channel 1 and “772” for music channel 2. (Range is: any available, non-conflicting directory number.) Programming Abstract Program the music directory numbers. Programming via the DET (Digital Extension Terminal) Note: [back], [next], [show], [chg], [bksp], and [save] are LCD interactive button operations.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Input the new appropriate code and then press « to temporarily store this data. See Flexible Numbering Plan for rules of directory number application. • When you have completed all changes, press the ° (escape) key to exit this database programming screen. You will see the prompt: “Exit This Feature”; press “Y” for yes. • You will then be prompted to “Save Current Setting?” • • • Press “N” to abort changes and leave all data unchanged.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Programming via the DET (Digital Extension Terminal) Note: [back], [next], [show], [chg], [bksp], and [save] are LCD interactive button operations. Use the three buttons below the LCD display to actuate the associated operation. • • Enter Database Administration using the feature code !+* and then enter the DB Admin password “++++++++.” (Note: This eight-character password can be changed.) Press [show]. The DB Item Select screen displays.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • • • You will then be prompted to “Save Current Setting?” • Press “N” to abort changes and leave all data unchanged. • Press “Y” to save changes. If you press “Y” (yes), you will then be prompted “File Exists, Override?” • Press “N” to abort changes and leave all data unchanged. • Press “Y” (yes) to continue with the save operation. Press ° (escape) again to return to the Database Programming menu.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Or… • Press the Hold button to return to the previous menu level or press the Volume button to return to the DB Item Selection screen or exit programming. Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu. • Select PC-DBA from the main menu.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Default Settings Extension – FTR BTN Disable is set to “N.” (Range is: Y/N.) Programming Abstract Program the extension(s) for Feature Button Disable if they are to be restricted from using any system feature codes. Programming via the DET (Digital Extension Terminal) Note: [back], [next], [show], [chg], [bksp], and [save] are LCD interactive button operations. Use the three buttons below the LCD display to actuate the associated operation.
DX-80 INSTALLATION AND MAINTENANCE MANUAL !58 Feature Key Reset This feature is used to reset all Flexible Feature buttons to default settings. Reference the Flexible Feature Button map in the Overview – Specifications section of this manual to review the layout of these feature keys. Related Features Extension Password Flexible Feature Button Programming Operation 1. While the extension is idle (no call activity), press !58. The display prompts for the password” PSWD :_ bksp show chg 2.
DX-80 INSTALLATION AND MAINTENANCE MANUAL List of Codes Directory Numbers: Feature Directory Number(s) Co gp (CO Line Group) Page (Paging) 1 9 2~8 800~806 Tenant 400 Group 1~8 401~408 EXT PAGE (External) 777 Hunt Hunt/UCD Group 1~24 410~433 Pickup Pickup Group 1~8 440~447 Music Music Channel 1, 2 771, 772 Bell Loud Bell/E.P./M.S. 779 Mmcnf Meet Me Conf.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Feature Enable Code Disable Code Feature Code Lookup [FEATURE] #5 N/A Feature Key Programming [FEATURE] #3 N/A Feature Key Reset [FEATURE] 58 Password: 9999 Get Held CO Line [FEATURE] 7* N/A Headset Mode [FEATURE] 9# [FEATURE] *9# Hidden Code [FEATURE] 61 N/A Hot Key [FEATURE] #6 [FEATURE] #6 Hotline [FEATURE] 9* [FEATURE] *9* ICM (Intercom) Key [FEATURE] 65 N/A ICM Mode (HF/Private/Ring) [FEATURE] 98 [FEATURE] 98 Last # Redial [FE
DX-80 INSTALLATION AND MAINTENANCE MANUAL Suffix Codes: Feature Suffix Code ICM Voice / Ring * DND Override 3 Camp On 4 Callback # Call Pickup 6 Intrusion 8 MSG (Message) Waiting 9 ICM (Intercom) OHVA 0 Monitor 1 Note: These can be changed. Flash – Analog Port (SLT) Flash Recognition Flash refers to the command issued at an analog device to invoke system features. Flash is the momentary operation of the hook-switch at an analog device.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Programming via the DET (Digital Extension Terminal) Note: [back], [next], [show], [chg], [bksp], and [save] are LCD interactive button operations. Use the three buttons below the LCD display to actuate the associated operation. • Enter Database Administration using the feature code !+*] and then enter the DB Admin password “++++++++.” (Note: This eight-character password can be changed.) • Press [show]. The DB Item Select screen displays.
DX-80 INSTALLATION AND MAINTENANCE MANUAL !3 Flash – CO Line Flash – CO Line is a programmed setting that will determine what flash timing will be presented to the telephone company central office when the user issues a Hook-Flash command while connected to a CO Line. This feature is a ® requirement when the DX-80 is installed “behind” Centrex or a PBX system. In these two cases, the Flash feature code should be programmed onto a Flexible Feature Button for easy access.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Input 03-02, then press [save]. This advances to CO FLASH programming. • Press [chg] until the appropriate CO Line hook-flash timing displays. • Press the Hold button to return to the previous menu level or press the Volume button (up or down) to return to the DB Item Selection screen or exit programming. Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Operation While connected to a PBX Line, press !3. The programmed hook-flash is invoked on the connected PBX circuit. Conditions a) b) c) d) e) The Flash code may be stored in any speed dial location. The Flash code may be stored in the Last Number Redial buffer. When you activate redial, a Digital Speakerphone display will show a “/” to indicate the Flash code. The Flash time is programmable from 100ms to 1500ms in increments of 100ms (1/10th of a second).
DX-80 INSTALLATION AND MAINTENANCE MANUAL • • If you press “Y” (yes), you will then be prompted “File Exists, Override?” • Press “N” to abort changes and leave all data unchanged. • Press “Y” (yes) to continue with the save operation. Press ° (escape) again to return to the Database Programming menu. • Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Related Features Feature Look-up DSS Button Programming Feature Button Disable Extension – Line Assignment Related Programming System Application – Feature Key Copy, DSS Copy Extension – Feature Button Disable PC-DBA – Feature Key Programming Operation 1. While the extension is idle, press !/3. The display indicates that you are in Feature Key programming mode by prompting you to press a key: PRESS FTR KEY 2.
DX-80 INSTALLATION AND MAINTENANCE MANUAL f) Flexible Feature Buttons can be cleared of any feature code/directory number by pressing [save] before entering a code/number. Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu. • Select PC-DBA from the main menu.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • When you have completed all changes, press the ° (escape) key to exit button programming for this extension. This returns you to the previous menu level where you may enter another DSS Console for which changes are to be made. Input the next DSS number and press «. Or… • • Press the ° (escape) key again. You will see the prompt: “Exit This Feature”; press “Y” for yes.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Flexible Numbering Plan – CO Line Group Defaults Length Leading Length Leading Length Leading Length Leading Length Leading 1 1 2 2 3 3 4 4 5 5 Resulting Code 1 9 3 80 Null Null Null Null Null Null 9,800-806 Flexible Numbering Plan – Directory Number Defaults Leading Digit(s) Length 1 2 3 4 5 6 7 8 Resulting Code Operator Code 1 0 na 0 Account Code 2 79 na 79 Extension 3 1 Null Null Ext.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Or… • • Press [next] until the Leading digit to be programmed displays. • Press [chg] to allow an entry into this item. • Input the leading digit(s) to be assigned to this system resource. • Press [save]. • Press [next] to advance to the next Leading Digit to program or until the next Numbering Plan item to be changed displays. Repeat the steps above for all Numbering Plan items to be changed.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Extension Directory Number Examples Leading Digit(s) Length A 1 4 1 2 Null 3 Null 4 Null 5 Null 6 Null 7 Null 8 Null Resulting Code 1000-1999 B 3 1 Null Null Null Null Null Null Null 100-199 C 2 1 2 3 Null Null Null Null Null 10-39 D 2 • 10 11 12 13 14 15 16 17 11-17 Comments 1. Users dial 1000-1999 when dialing other extensions. 2.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • When you have completed all changes, press the ° (escape) key to exit this database programming screen. You will see the prompt: “Exit This Feature”; press “Y” for yes. • You will then be prompted to “Save Current Setting?” • • Press “N” to abort changes and leave all data unchanged. • Press “Y” to save changes. If you press “Y” (yes), you will then be prompted “File Exists, Override?” • Press “N” to abort changes and leave all data unchanged.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Related Features Intercom Mode Selection Intercom - Non Blocking Operation 1. Establish an intercom call to an extension in Voice Announce mode (Hands-free or Private). Your telephone will display: VOICE CALL xx msg 2. Press * to change the alert signal at the called extension from Voice Announce to Tone Ringing. Your telephone will display: CALLING STA 10 cbck msg 3. A Tone Ringing alert signal is sent and continues at the called extension until answered.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Operation – Activate Headset Mode While the telephone is idle, press !9/ or press the Flexible Feature button programmed with the Headset Mode code. The display indicates the new status: HEADSET ENABLED Operation – Deactivate Headset Mode While the telephone is idle, press !*9/ or press the Flexible Feature button programmed with the Headset Mode code. The display indicates the new status: HEADSET DISABLED Operation – Use the Headset to Place a Call 1.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Operation – Storing the Code 1. While the telephone is idle, access Flexible Feature Button Programming (!/3) then press the feature button to be stored with your Hidden Code. AVAILABLE KEY chg 2. Press [chg]. SELECT FUNCTION dir feat 3. Press [feat]. FTR CODE:_ bksp save chg 4. Press !61 + {the four-digit code to store}. 5. Press [save]. 6. Exit Flexible Feature Button Programming. Operation – Using the Hidden Code 1.
DX-80 INSTALLATION AND MAINTENANCE MANUAL 3. To retrieve a call on hold, press {FLASH} (hook-switch flash). Conditions a) b) c) d) e) Pressing Hold will place a conference on Exclusive Hold if you are the controlling party and you temporarily exit to add another party. When a conference call is placed on Hold, the steady lamp indication at the other extension(s) remains steady (follows Exclusive Hold functions).
DX-80 INSTALLATION AND MAINTENANCE MANUAL Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu. • Select PC-DBA from the main menu. • Select Programming from the PC-DBA menu. Then press «. • Use ¢£¤¥ to highlight “Call Handling.” Then press «. • Use ¢£¤¥ to highlight “Category 1.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Operation While connected to a CO Line, press ! and then press the Hold button. Conditions a) b) c) d) When you place a CO line call on Exclusive Hold, the green lamp for that line at your telephone will flash fast and the red lamp will light steady at other extensions for that CO line. A CO line call will be placed on System Hold after the Exclusive Hold time expires.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • When you have completed all changes, press the ° (escape) key to exit this database-programming screen. You will see the prompt: “Exit This Feature”; press “Y” for yes. • You will then be prompted to “Save Current Setting?” • • • Press “N” to abort changes and leave all data unchanged. • Press “Y” to save changes. If you press “Y” (yes), you will then be prompted “File Exists, Override?” • Press “N” to abort changes and leave all data unchanged.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Programming via the DET (Digital Extension Terminal) Note: [back], [next], [show], [chg], [bksp], and [save] are LCD interactive button operations. Use the three buttons below the LCD display to actuate the associated operation. • Enter Database Administration using the feature code !+* and then enter the DB Admin password “++++++++.” (Note: This eight-character password can be changed.) • Press [show]. The DB Item Select screen displays.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Hold Reminder The system provides a programmable timer to remind you that a call has been left on System or Exclusive Hold. When enabled, you will hear one ring tone repeated each time the selected hold time expires. Related Features Hold (System/Exclusive) Related Programming Call Handling – Hold Reminder Conditions a) b) Hold Reminder applies to both intercom and CO line calls. Hold Reminder applies to CO line calls that are on System Hold or Exclusive Hold.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • When you have completed all changes, press the ° (escape) key to exit this database-programming screen. You will see the prompt: “Exit This Feature”; press “Y” for yes. • You will then be prompted to “Save Current Setting?” • • • Press “N” to abort changes and leave all data unchanged. • Press “Y” to save changes. If you press “Y” (yes), you will then be prompted “File Exists, Override?” • Press “N” to abort changes and leave all data unchanged.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Related Features Intercom calling All “dial-access” features Operation – Disable While the telephone is idle, press !/6. The display will momentarily show the feature status invoked: HOT KEY DISABLED Operation – Enable While the telephone is idle, press !/6. The display will momentarily show the feature status invoked: HOT KEY ENABLED Default Setting Hot Key is enabled.
DX-80 INSTALLATION AND MAINTENANCE MANUAL 4. Input the wakeup time in 24 hour format (e.g., 7AM is 0700.) ALARM TIME:07:00 one always 5. Chose if this alarm time should be set as a one time occurrence or repeated everyday by pressing the associated LCD Interactive button [one] or [always]. You hear the confirmation tone and the display prompts for the next extension to program. EXTENSION :_ bksp show chg 6. Input the next extension for which a Wakeup call is to be set. Then press [show]. Or… 7.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Programming via the DET (Digital Extension Terminal) Note: [back], [next], [show], [chg], [bksp], and [save] are LCD interactive button operations. Use the three buttons below the LCD display to actuate the associated operation. • Enter Database Administration using the feature code !+* and then enter the DB Admin password “++++++++.” (Note: This eight-character password can be changed.) • Press [show]. The DB Item Select screen displays.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Related Features Intercom Calling – Non Blocking Speed Dial Related Programming Extension – CO Line Assignment Extension – Day/Eve Class Of Service Operation – Setup 1. While the extension is idle, press !9*. HOTLINE TO :NULL chg 2. Press [chg]. HOTLINE TO :_ bksp save chg 3. Input the speed dial directory number or extension number where this extension is to be connected when taken off hook. Then press [save]. HOTLINE TO :xxx immediate delay 4.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Hour Mode Selection (12/24) Standard 12-hour time or 24-hour time mode can be selected for common display at all Digital Speakerphones. Related Features Attendant Administration System Time/Date SMDR Alarm Clock - Extension Alarm Clock System CO Line Ringing Modes Related Programming System Application – Hour Mode System Application – System Time Conditions a) b) c) d) When programming time related features, 24-hour format is used for input.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Use ¢£¤¥ to highlight “Category 1.” Then press «. • Use ¢£¤¥ to highlight the database item “Hour Mode.” • Press « until the appropriate hour format displays. • Continue making other programming changes as required. • When you have completed all changes, press the ° (escape) key to exit this database-programming screen. You will see the prompt: “Exit This Feature”; press “Y” for yes.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Conditions a) b) c) d) Some applications may require a button to indicate use of the intercom feature at extensions. To meet this requirement, the feature code !65 can be programmed on an available Flexible Feature Button for use. Intercom calls to telephones in Voice Announce – Hands-free or Voice Announce - Private are “logically” answered by the system at the called extension.
DX-80 INSTALLATION AND MAINTENANCE MANUAL 2. You can: a. Lift the handset to speak confidentially with the calling extension. b. Press the Mute button to deactivate the Mute feature and speak with the calling extension hands-free. (Using speakerphone mode.) Operation – Receiving a Call in Tone Mode 1. When your extension is idle, an intercom call to your extension will alert you of the call with a double-burst tone which is repeated until you respond or until the call follows a Call Forward route. 2.
DX-80 INSTALLATION AND MAINTENANCE MANUAL 3. Hang up to end the connection. Analog Ports (Single Line Telephones) To intrude on a busy extension, dial 8. Conditions a) b) c) Your extension must have Intrusion Active set to “Y” (yes) for this feature to operate. An Intrusion Tone will be presented to all parties when Intrusion is invoked (extensions and CO Lines). Intrusion Tone may be deactivated.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu. • Select PC-DBA from the main menu. • Select Programming from the PC-DBA menu. • Use ¢£¤¥ to highlight “Extension” and then press «.
DX-80 INSTALLATION AND MAINTENANCE MANUAL 2. Hang up to end the call. Or... 1. Choose a CO Line first: Press the appropriate CO Line button. Press !8. The previously dialed number is dialed on the CO line selected. 2. Hang up to end the call. Analog Ports (Single Line Telephones) Dial #8. Conditions a) b) c) d) e) f) g) h) Last Number Redial cannot be applied to intercom calls. When you activate LNR the system will first select the previously used CO line to dial.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Loud Bell / External Page / Music Source – Control There is often a requirement to control ancillary devices via the telephone system. The DX-80 system provides one dry contact closure (standard) for interface of the various devices. It is important to adhere to the electrical requirements of this contact. The contact closure is rated at 24vdc, 1Amp.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu. • Select PC-DBA from the main menu. • Select Programming from the PC-DBA menu. Then press «. • Use ¢£¤¥ to highlight “System Resource” and then press «. • Use ¢£¤¥ to highlight “Loud Bell.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Operation 1. While a page is in progress, the telephone displays: STA 2. xx PAGE Press / or !59. The display shows: EXT XXX TALK Analog Ports (Single Line Telephones) While a page is in progress, dial # or #59. Conditions a) b) c) A page may be answered at any telephone using the Meet Me Page code, even if the page announcement is not heard over the telephone speaker. The page may be any zone page or all page.
DX-80 INSTALLATION AND MAINTENANCE MANUAL !96 Messaging – Call Me, Text or Voice A busy or unattended Digital Speakerphone may be notified of a call attempt via one of the DX-80 system Messaging features. At a Digital Speakerphone, the display will show messages waiting and provide prompts to assist the user in responding to the messages.
DX-80 INSTALLATION AND MAINTENANCE MANUAL 2. Press [msg]. MESSAGE TYPE call me preprog 3. Press [preprog]. You are prompted to select the appropriate message: EMPTY send next chg 4. Select the text message to send: To select from the preprogrammed list of text messages to send press [next] until the appropriate message displays. Or... Press [chg] to input a custom message. _ bksp save chg Use the table and dial pad keys to input the message. Then press [save]. Number + 5.
DX-80 INSTALLATION AND MAINTENANCE MANUAL 3. Press [vmsg]. The connection is immediately diverted to the DX-80 Voice Mail system. Operation – Answering a Message 1. Your telephone display indicates the Message Waiting: MW FROM EXT XXX more reply del If a Text Message was sent: MW FROM EXT XXX more show del 2. If [more] displays, it can be pressed to review other messages left at your extension. 3. Press [show] to display Text Messages. 4.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Default Setting System Resource – Preprogrammed Message – Outgoing Message 1 = “Call Operator” System Resource – Preprogrammed Message – Outgoing Message 2 = “Call Home” System Resource – Preprogrammed Message – Outgoing Message 3 = “Call School” System Resource – Preprogrammed Message – Outgoing Message 4 = “Visitor Waiting” System Resource – Preprogrammed Message – Outgoing Message 5 = “Urgent” System Resource – Preprogrammed Message – Outgoing Message 6 = “Come
DX-80 INSTALLATION AND MAINTENANCE MANUAL • • If you press “Y” (yes), you will then be prompted “File Exists, Override?” • Press “N” to abort changes and leave all data unchanged. • Press “Y” (yes) to continue with the save operation. Press ° (escape) again to return to the Database Programming menu. • Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Operation – Deactivate 1. The extension must be idle. 2. Press !*90. The display shows: STATUS MSG DEL 3. The telephone returns to idle. Conditions a) Dial Pad Key 1 is used to select special characters. Refer to the Letter Scheme feature b) Dial * before any dial pad key to insert the numeral on the dial pad key instead of a letter in this character position.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Programming via PC-DBA Note: PC-DBA is a DOS-based programming utility. • Enter PC-DBA by typing “DX-80” at the DOS prompt in the PC-DBA working directory and then pressing «. • Press any key at the program title page (as it requests) to enter the Main Menu. • Select PC-DBA from the main menu. • Select Programming from the PC-DBA menu. Then press «. • Use ¢£¤¥ to highlight “System Application” and then press «.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Programming Abstract • Change the modem directory number to the appropriate number. • Change the modem operating baud rate if the application requires this change. Programming via the DET (Digital Extension Terminal) Note: [back], [next], [show], [chg], [bksp], and [save] are LCD interactive button operations. Use the three buttons below the LCD display to actuate the associated operation.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • If you press “Y” (yes), you will then be prompted “File Exists, Override?” Press “N” to abort changes and leave all data unchanged. Press “Y” (yes) to continue with the save operation. • Press ° (escape) again to return to the Database Programming menu. • Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Default Settings Extension – Monitor Class is set to “5” for all extensions. Programming Abstract Change the Monitor Class for all those extensions that should have the ability to monitor other extensions. LEGAL NOTICE: This feature may violate privacy laws if used in a manner that is inconsistent with requirements of these laws. Manufacturer assumes no responsibility with regard to the use of this feature. It is provided for the virtue of ethical use only.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Continue making other programming changes or exit PC-DBA programming. Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a “SEND” function has been performed. Please refer to the Programming section of this manual to learn more about this procedure. Music On Hold (Two Source) CO lines that are placed on Hold are connected to one of two External Music Sources.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Press any key at the program title page (as it requests) to enter the Main Menu. • Select PC-DBA from the main menu. • Select Programming from the PC-DBA menu. Then press «. • Use ¢£¤¥ to highlight “CO Line” and then press «. • Use ¢£¤¥ to highlight “Category 2” and then press «. • Use ¢£¤¥ to highlight the database item “MOH Source” for the CO Line to be changed. • Press «. Each time that enter is pressed the value of this database item is updated.
DX-80 INSTALLATION AND MAINTENANCE MANUAL This mode of operation allows you to adjust CO line ringing, dialing characteristics and various other features for special handling during these times. Any extension may manually switch the system service from day to night mode, or vice-versa using the Attendant Administration (if the password is known).
DX-80 INSTALLATION AND MAINTENANCE MANUAL d) e) “Time” Mode adjusts the service mode automatically according to the programming of Time Switching. (See Automatic CO Line Ringing Mode.) “ALT” mode is an integral part of Automated Attendant. Default Setting The system is in Day mode at default. Off Hook Voice Announce with Hands-free Answerback With Off-Hook Voice Announce (OHVA) you can receive a voice announcement from a DX-80 system extension while your telephone is busy.
DX-80 INSTALLATION AND MAINTENANCE MANUAL On Hook Dialing Digital Speakerphone extensions may make outgoing calls without lifting the handset and monitor the dialing status through the built-in speaker. The button lamp is lit when monitoring a call. The Digital Speakerphones provide full hands-free speakerphone operation in addition to On-Hook Dialing. Related Features Automatic Line Selection Hot Key Operation 1. When Hot Key is enabled, dial any extension number while on-hook. Or...
DX-80 INSTALLATION AND MAINTENANCE MANUAL • All Call Paging - you can access all paging zones (internal and external). Paging is one-way only. The Page Allow/Deny setting does not interfere with an extension’s ability to make a page or to establish a “Meet Me” page.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Programming via the DET (Digital Extension Terminal) Note: [back], [next], [show], [chg], [bksp], and [save] are LCD interactive button operations. Use the three buttons below the LCD display to actuate the associated operation. • • Enter Database Administration using the feature code !+* and then enter the DB Admin password “++++++++.” (Note: This eight-character password can be changed.) Press [show]. The DB Item Select screen displays.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • • If you press “Y” (yes), you will then be prompted “File Exists, Override?” • Press “N” to abort changes and leave all data unchanged. • Press “Y” (yes) to continue with the save operation. Press ° (escape) again to return to the Database Programming menu. Program External Pager to a Tenant Group and Paging Groups: • Use ¢£¤¥ to highlight “System Resource” and then press «. • Use ¢£¤¥ to highlight “External Pager” and then press «.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Conditions A pause occupies one digit position when stored in speed dial. Default Settings Call Handling – PBX Auto Pause is set to “1.0” seconds. (Range is 0.5 – 7.0) Call Handling – Pause Time is set to “2.0” seconds. (Range is 0.5 – 7.0) Programming Abstract • Program the Pause Insertion Time to adequately apply a pause time based on the host PBX requirements for trunk calls.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Continue making other programming changes as required. • When all changes are made press the ° (escape) key to exit this database-programming screen. You will see the prompt: “Exit This Feature”; press “Y” for yes. • You will then be prompted to “Save Current Setting?” • • • Press “N” to abort changes and leave all data unchanged. • Press “Y” to save changes.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Programming Abstract • Program the PBX Code required to access, PBX Trunk dial tone. (If different than “9.”) • Program the Search order of PBX circuits (for group access). Programming via the DET (Digital Extension Terminal) Note: [back], [next], [show], [chg], [bksp], and [save] are LCD interactive button operations. Use the three buttons below the LCD display to actuate the associated operation.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Program Hunt Method (Search order) for the selected CO Line Group: • Use the cursor positioning arrows to highlight “CO Line Application” and then press «. • Use ¢£¤¥ to highlight “Category 1” Then press «. • Use ¢£¤¥ to highlight “Search Order” for the CO Line Group to be changed. • Press « until the appropriate search order displays. • Continue making other programming changes as required.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Conditions a) b) Phantom Lines must be programmed onto Flexible Feature Buttons to operate. If no appearance of the Phantom Line exists in the system, the user attempting to call the Phantom Line or transfer a call to the Phantom Line will receive error tone and see the message OUT OF SERVICE in the display. Default Settings See Flexible Numbering Plan. !97 Phone Lock / Unlock Use this feature to prevent unauthorized CO Line calling from your extension.
DX-80 INSTALLATION AND MAINTENANCE MANUAL 2. Input the current password, then press [show]. LOCK PHONE pswd yes no 3. Press [no]. PHONE UNLOCKED 4. CO Line calls can now be made at this extension. Analog Ports (Single Line Telephones) 1. Dial #97. 2. Dial the extension password. 3. Dial *. Conditions a) b) c) d) e) When your extension is locked, you can only make intercom calls. You may still answer calls and retrieve calls on hold while your extension is locked.
DX-80 INSTALLATION AND MAINTENANCE MANUAL privileges can be “freely” accessible without regard to the conversation under way. To implement this operation, the Privacy feature can be programmed as “Released” on the CO Line(s) that are intended to function in this way This setting is often desirable when the system is installed in a home or home office. The Privacy Release setting is applied on a CO Line basis.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Use ¢£¤¥ to highlight “CO Line” and then press «. • Use ¢£¤¥ to highlight “Category 2” and then press «. • Use ¢£¤¥ to highlight “Privacy Release” for the CO Line to be changed. • Press « until the appropriate setting displays. • Continue making other programming changes as required. • When all changes are made press the ° (escape) key to exit this database-programming screen. You will see the prompt: “Exit This Feature”; press “Y” for yes.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Programming via the DET (Digital Extension Terminal) Note: [back], [next], [show], [chg], [bksp], and [save] are LCD interactive button operations. Use the three buttons below the LCD display to actuate the associated operation. • Enter Database Administration using the feature code !+* and then enter the DB Admin password “++++++++.” (Note: This eight-character password can be changed.) • Press [show]. The DB Item Select screen displays.
DX-80 INSTALLATION AND MAINTENANCE MANUAL * Pulse to DTMF Conversion When the system is connected to Dial Pulse (rotary) outgoing CO lines, you may manually force the system to output DTMF tones for access to special services over the same Dial Pulse CO line. The applications for this are limited but critical.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Related Programming Call Handling - XFR_I Recall, XFR_B Recall Operation 1. Operation of recall is associated to feature invoked (transfer, Hold, etc.) 2. While a CO line recalls the initiator, the initiator or any extension (with normal access of that CO Line) may answer the recall ringing line. Conditions a) b) c) d) Recalling CO Lines will follow Call Forward destination settings. Recalls are not directed to the programmed Alternate Attendant extension.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Conditions a) b) c) d) When analog RAD devices are used, multiple queued callers will stack in queue for message playback. When the analog port is available to handle another call the next call in RAD queue hears the recorded message. (This does not affect DX-80 Voice Integrated RAD.) When multiple analog RAD devices are required to handle high call traffic, these RAD devices (with the same recording) can be placed into a UCD Group set for Attribute “V.A.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Press [chg] until the appropriate Port Type displays. Or... • Press the Volume button (up or down) to return to the DB Item Select screen and input 01-101~156-21 for the next extension to program. • Repeat the above steps for all extensions to be programmed as Port Type “V.A.” • Press the Hold button to return to the previous menu level or press the Volume button (up or down) to return to the DB Item Selection screen or exit programming.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Operation – Setup: Program the Feature Button for Release Key Operation 1. While the telephone is idle press !/3. 2. Press the Flexible Feature Button that is to be used as the Release Key. 3. Press [chg]. 4. Press [ftr]. 5. Input the feature code prefaced with the ! button !52. Then press [save]. 6. Exit the Flexible Feature Button programming mode. Conditions a) b) The Release Key must be programmed onto an available Feature Button to operate.
DX-80 INSTALLATION AND MAINTENANCE MANUAL changed if necessary. Regardless of the modem extension (directory number), this number is used to connect the external PC-DBA calling modem to the internal DX-80 modem. Auto Log Off is set to determine how long a PC-DBA to DX-80 connection will stay connected before automatically being terminated.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Press [show]. The DB Item Select screen displays. To program Auto Log-Off and/or Log-On Again timers: • Input 08-05, then press [save]. This advances to the Auto Log-Off programming screen. • Press [chg] to change the Auto Log-Off timer until the appropriate time displays. • Press [next] to advance to the Log-0n Again screen. • Press [chg] to change the Log-On Again timer until the appropriate time displays.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • If you press “Y” (yes), you will then be prompted “File Exists, Override?” • Press “N” to abort changes and leave all data unchanged. • Press “Y” (yes) to continue with the save operation. • Press ° (escape) again to return to the Database Programming menu. • Use ¢£¤¥ to highlight “System Resource” and then press «. To program the built-in Modem Directory Number and/or Modem Baud Rate: • Use ¢£¤¥ to highlight “System Resource” and then press «.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Conditions a) b) c) d) Ringing levels can be adjusted from the lowest level (0) to the highest level (3). Distinctive Ringing – CO Line settings, overrides Extension settings. The highest setting and lowest setting ringing levels are heard as an indication that this volume mode cannot be adjusted further. As ringing levels are adjusted the current setting displays on the LCD. Default Setting Ringer volume is set at level 2.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Conditions a) b) c) d) SDN can store up to a maximum of sixteen (16) digits. When SNR is attempted and the SDN buffer is empty, the display will show “NO SAVED NUMBER.” If all CO lines are busy when the redial is attempted the display will show” ALL CO LINES BUSY.” The Save Dialed Number/Saved Number Redial feature code may be stored on any Flexible Feature Button for one-button storing and dialing operation.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Press [show]. The DB Item Select screen displays. • Input 03-14, then press [save]. This advances to the SLT Hook Flash programming screen. • Press [show]. This advances to the Start screen. • Press [chg] to change the Start range setting. (This timer indicates the minimum time that an analog/SLT must flash the hook-switch to be considered a valid flash-hook request. A hook-flash that is shorter than this timer is considered a mistake; no action is taken.
DX-80 INSTALLATION AND MAINTENANCE MANUAL /3 Single Line Telephone – CO Line Flash Reference the feature: Flash – CO Line. When a Single Line Telephone must generate a Flash command to the ® connected CO Line (typically applicable to PBX circuits and Centrex features of CO Lines) the SLT – CO Line Flash command must be used.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Speakerphone Digital telephones of the DX-80 system are all equipped with a high-quality, half-duplex speakerphone. This feature makes it possible to place hands-free (conference room style) calls from any digital DX-80 telephone. Related Features CO Line calling Intercom calling Operation – Placing a Call 1. Press an idle CO Line button or dial an intercom number (see Condition c.) 2. The On/Off button LED immediately lights and the speakerphone is active.
DX-80 INSTALLATION AND MAINTENANCE MANUAL System Application - Individual Speed Number System Application - System Speed Number Operation – Setting up Extension Speed Dial Numbers 1. Press !1. 2. Dial the Speed Dial location number (470~489). 3. Press [show]. The current contents of this speed dial number location are displayed. 4. Press [chg]. 5. Input the number for this speed dial location including Pauses (!70), Flash (!3) and Pulse To Tone Conversion (*) codes. 6. Press [save].
DX-80 INSTALLATION AND MAINTENANCE MANUAL Default Settings System Resource – SPD No. Assignment – System List is set to 200. (Range is 0 to 1000.) System Resource – SPD No. Assignment – Individual List is set to 20 for extensions 101-140. All others are set to 0. (Range is 0 to 50.) System Resource – SPD No. Programming – System List; all bins are empty “NULL.” System Resource – SPD No. Programming – Individual List; all bins are empty “NULL.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Press [show], this advances to the Increase screen for this Tenant Group System Speed List. • Press [chg] to increase the number of allocated speed dial numbers (in increments of 50). Or... • Press [next] to advance to the Decrease screen for this Tenant Group System Speed List. • Press [chg] to decrease the number of allocated speed dial numbers (in increments of 50). • Press [next] to input a new Tenant Group and continue programming.
DX-80 INSTALLATION AND MAINTENANCE MANUAL To program SPD No. Assignment (allocation): • Use ¢£¤¥ to highlight “SPD No. Assignment” and then press «. • To allocate speed numbers in the System List: • • Use ¢£¤¥ to highlight “System List” and then press «. • Use ¢£¤¥ to highlight the Tenant Group speed dial allocation under either the Increase or Decrease column. • Press « to increment the selected Tenant Group speed number allocation. Each time that enter is pressed allocation is incremented by 50.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • When all changes are made press the ESC (escape) key to exit this database-programming screen. You will see the prompt: “Exit This Feature”; press “Y” for yes. • You will then be prompted to “Save Current Setting?” • • Press “N” to abort changes and leave all data unchanged. • Press “Y” to save changes. If you press “Y” (yes), you will then be prompted “File Exists, Override?” • Press “N” to abort changes and leave all data unchanged.
DX-80 INSTALLATION AND MAINTENANCE MANUAL number of the calling party as it is received from the telephone company. (Calls from CID blocked numbers will not have a CID number associated with that record.) The second output record will show the callers name (“OUT OF AREA” or “PRIVATE” may appear in this field if the calling party number is unavailable due to one of these reasons.) In the SMDR example below all data fields are defined with the associated field width.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Input 01-101~156-19, then press [save]. This advances to the SMDR Output programming screen for the extension selected. • Press [chg] to change this database item. Each time that [chg] is pressed the value changes. • Press the Volume button (up or down) to return to the DB Item Select screen. • To program the SMDR Call Output – Outgoing Call: • Input 03-30-01, then press [save]. This advances to the SMDR Output selection for Outgoing Calls.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • • • If you press “Y” (yes), you will then be prompted “File Exists, Override?” Ø Press “N” to abort changes and leave all data unchanged. Ø Press “Y” (yes) to continue with the save operation. • Press ESC (escape) again to return to the Database Programming menu. To program call logging conditions (Outgoing/Incoming/Account Code): • Use the cursor positioning arrows to highlight “Call Handling” and then press Enter.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Related Programming System Application - Hour Mode, Time Switching System Resource – Hour Mode System Resource – Time settings Conditions System Time and Date must be set in Database Administration for proper display at digital Executive Speakerphones and all other time-sensitive feature operations.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Select PC-DBA from the Main Menu. • Select “Programming” from the PC-DBA Menu. The Database Programming menu is now displayed. • Use the cursor positioning arrows to highlight “System Application” and then press Enter. • Use the cursor arrows to highlight “Category 1,” and then press Enter. • Use the cursor arrows to highlight the database item “Hour Mode.” • Press Enter. Each time that enter is pressed the value of this database item is updated.
DX-80 INSTALLATION AND MAINTENANCE MANUAL c) There are three tenant groups maximum in the DX-80 system. Default Setting Extension – Tenant Group, all extensions are set to Tenant Group 1. (Range is 1~3.) CO Line – Tenant Group, all CO Lines are assigned to Tenant Group 1. (Range is 1~3.) Call Handling – Tenant Calling, All Tenant Groups are allowed to dial intercom directory numbers of extensions in all other tenant groups. (Range is Y/N for each calling direction between tenant groups.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Program Tenant Group Calling: • Input 03-29. Then press [save]. This advances to Tenant Calling. • Press [show]. • Input the Tenant Group for which changes are to be made. Then press [show]. The display shows the status of calling allowed settings from this tenant group to the tenant group displayed. TO TENANT 1:Y back next chg • Press [chg] to select “N” if calling to this tenant group is to be denied.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Use ¢£¤¥ and ³´ to highlight “Tenant Group” for the appropriate CO Line to program. • Press « until the appropriate tenant group number displays. • Use ¢£¤¥ and ³´ to highlight “Tenant Group” for the next CO Line to program and continue as above until all CO Lines are programmed in the tenant groups. • When all changes are made press the ° (escape) key to exit this database programming screen. You will see the prompt: “Exit This Feature”; press “Y” for yes.
DX-80 INSTALLATION AND MAINTENANCE MANUAL under the two conditions, Day and Evening mode. This allows each table entry to be assigned to each COS for CO Lines and extensions differently for these modes of system operation. A table entry may be as simple as “From 0,” “To 0.” The result of this truth table is that calls associated to this COS are monitored for only the first digit dialed. If that digit is “0,” the call is allowed and no further restriction monitoring takes place.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Program Digit Interval(s) and assign Extension/CO Line COS to Digit Intervals: • Input 05-01-1~3-001~100 (where 1~3 is the Tenant Group and 001~100 is the Interval to program). Then press [save]. This advances to the “FROM” column of the tenant group and interval selected. • Press [chg] to change the start of this interval range (beginning FROM…). • Input the new starting digit sequence, then press [save].
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Select Programming from the PC-DBA menu. Then press «. Program Digit Interval(s) and assign Extension/CO Line COS to Digit Intervals: • Use ¢£¤¥ to highlight “Restriction” and then press «. • Use ¢£¤¥ to highlight “Toll Restriction” and then press «. • Use ¢£¤¥ and ³´ to highlight the “FROM” or “TO” column of the Digit Interval. • Press «. • Input the digit(s) to be monitored. (E.g.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Use ¢£¤¥ to highlight the COS Day or Eve of the CO Line for which changes are to be made. • Press « until the appropriate COS assignment displays. • Continue making other programming changes as required. • When all changes are made press the ° (escape) key to exit this database-programming screen. You will see the prompt: “Exit This Feature”; press “Y” for yes.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Programming via the DET (Digital Extension Terminal) Note: [back], [next], [show], [chg], [bksp], and [save] are LCD interactive button operations. Use the three buttons below the LCD display to actuate the associated operation. • • Enter Database Administration using the feature code !+* and then enter the DB Admin password “++++++++.” (Note: This eight-character password can be changed.) Press [show]. The DB Item Select screen displays.
DX-80 INSTALLATION AND MAINTENANCE MANUAL !/1 Touch Tone On/Off Touch Tone On/Off can be used to customize a users telephone tactile response of dial pad key operation. At default (factory setting), Touch Tone is ON. While ON, anytime the dial pad button/keys are pressed the telephone will emit a subtle beep tone as an assurance that this button operation was successful. Since this confirmation may not always be necessary, the tone can be turned off.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Operation – Supervised Transfer 1. While connected to a call (CO Line or intercom extension): a. Press the Transfer button. b. Dial the extension destination directory number where this call is to be transferred. a. Press the feature button programmed for the destination extension number. Or... 2. Wait for the called extension to answer the intercom call. Announce the transfer. 3. Hang up (go on-hook) to complete the transfer.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Or… • Input 03-11, then press [save]. This advances to the Transfer-Busy Recall programming screen. • Press [chg] until the appropriate value for this data item displays. • Press [next] to advance to the next data item or exit programming. • Press the Hold button to exit DISA programming and return to the previous menu level. • Continue making other programming changes or exit the programming mode.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Operation – Setup Program an available Feature Button for the Transfer/Answer code operation. (Reference Flexible Feature Button Programming) Operation – Use 1. While on a CO Line call and another call is ringing, initiate the transfer process. a. Press the Transfer button. b. Dial the destination intercom extension number. a. Press the DSS button of the destination extension number. Or... 2. Press the Transfer/Answer button.
DX-80 INSTALLATION AND MAINTENANCE MANUAL No Answer Member Advancement: each UCD Group has a No Answer Timer. This timer can be set to advance a call from one UCD Group Member to the next when the ringing member does not answer the call within the time allotted. Overflow 1 Destination: each UCD Group has an Overflow 1 Timer and Destination. This timer can be set to determine how long the queued call will remain in queue before being routed to the Overflow 1 Destination.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Default Setting CO Line – Answering Position = no UCD Groups are assigned for CO Line ringing. System Application – Numbering Plan - Ext Hunt Group Extension Application – UCD – Attribute = UCD (Range is: UCD/V.A.) Extension Application – UCD – Tenant Group = 1 (Range is: 1~3.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • • • • • • • • Press [save]. • Repeat from [next], [back] for additional Members. • Press the Hold button when you have finished entering members. • Press [next]. 06-01-01~24-03-01~24 (UCD Group select specific Member) • Press [chg]. • Input the extension directory number of the extension to assign as a Member. • Press [save]. • Press [next], [back] for additional Members. • Repeat from Press [chg].
DX-80 INSTALLATION AND MAINTENANCE MANUAL • • • • Press [save]. • Press [next]. 06-01-01~24-10 (UCD Group select Overflow Count) • Press [chg]. • Input appropriate Overflow Count. • Press [save]. • Press [next]. 06-01-01~24-11 (UCD Group input Reroute Destination) • Press [chg]. • Input appropriate Reroute Destination. • Press [save]. • Press [next].
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Use ¢£¤¥ to highlight “Hunting Method.” • • • • • • • • Press « to select the appropriate Hunting Method for this UCD Group. Use ¢£¤¥ to highlight “No Answer Timer.” • Press «. • Input the appropriate No Answer Timer for this UCD Group. Then press «. Use ¢£¤¥ to highlight “Overflow 1 Timer.” • Press «. • Input the appropriate Overflow 1 Timer for this UCD Group. Then press «. Use ¢£¤¥ to highlight “Overflow 1 Dest.” • Press «.
DX-80 INSTALLATION AND MAINTENANCE MANUAL !91 UCD Agent Log Off/Log On UCD Agent Log Off/Log On is a subset of Uniform Call Distribution. That is, it applies only to extensions that are programmed “Members” or Agents of predefined (programmed) UCD Groups. An extension that is a member of an UCD Group may temporarily invoke Agent Log Off to discontinue his extension relationship to the UCD Group.
DX-80 INSTALLATION AND MAINTENANCE MANUAL The final step in handling of callers in UCD Queue is the Reroute Destination. This is provided as an exit from the UCD Queue. Reroute is the least preferred final point of action for a caller in queue. (Most callers would prefer to speak with one of the UCD Group Agents.) Reroute is usually an UCD-external extension designated to handle callers who have waited for a longer than anticipated period of time in UCD Group Queue.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Programming Abstract • Determine if the UCD Group Overflow destinations will be an extension of a recorded announcement device. • Program Overflow 1 Timer for the interval that a caller will remain on hold before hearing the first Overflow announcement (or before she is routed to the overflow extension). • Program the Overflow 1 Destination (extension or RAD Device).
DX-80 INSTALLATION AND MAINTENANCE MANUAL Programming via the DET (Digital Extension Terminal) Note: [back], [next], [show], [chg], [bksp], and [save] are LCD interactive button operations. Use the three buttons below the LCD display to actuate the associated operation. • • Enter Database Administration using the feature code !+* and then enter the DB Admin password “++++++++.” (Note: This eight-character password can be changed.) Press [show]. The DB Item Select screen displays.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Program analog extensions as port type “V.A.”: • Use ¢£¤¥ to highlight “Extension.” Then press «. • Use ¢£¤¥ to highlight “Category 2.” Then press «. • Use ¢£¤¥ and ³´ to highlight “Port Type” for the analog extension to program. • Press « until the appropriate Port Type (V.A.) displays. • Continue programming port type for other analog extensions as required. • When all changes are made press the ° (escape) key to exit this database-programming screen.
DX-80 INSTALLATION AND MAINTENANCE MANUAL !98 Voice Announce – Hands-free Reply The Digital Speakerphone provides the ability to receive incoming intercom calls in Voice Announce Hands-free mode. When your telephone is in this mode, you can reply to an intercom call by using the speakerphone. You may also choose to place your Digital Speakerphone in Voice Announce - Privacy mode.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Operation – Cancel While recording a conversation, enter the code !67. The recorder will return to idle and the conversation up to the time the code was entered (second time) will be recorded in this extensions voice mailbox. The display will return to the connected condition. Conditions a) b) You may program a Flexible Feature button for this feature code.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • • • You will then be prompted to “Save Current Setting?” • Press “N” to abort changes and leave System Reminder unchanged. • Press “Y” to save changes. You will then be prompted “File Exists, Override?” • Press “N” to abort changes and leave System Reminder unchanged. • Press “Y” to save changes. Press ° (escape) again to return to the “Database Programming” menu. • Continue making other programming changes or exit PC-DBA programming.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Operation – Calling into Your Voice Mailbox 1. While the telephone is idle, press the Voice Mail button . Or... !64. 2. The display indicates the call status. When the voice mail connection is complete you will hear the prompt for your voice mailbox. 3. Use the voice mail user guide and audio prompts to retrieve messages and invoke other mailbox operations. (Send messages, update personal settings, etc.) 4. Hang-up to disconnect the call.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Program the various Voice Mail call handling control digits into the voice mail table. (The DX-80 allows for specific control handling for various call types. For example, calls that recall to VM can be handled in a unique manner.) Note: This programming must coincide with the programming of the ancillary voice mail device for the various functions to operate. Ancillary voice mail programming is outside the scope of this manual.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Press [save]. • Press [next] to continue programming the various call handling digits (Prefix/Suffix). • Press the Hold button to return to the previous menu level or press the Volume button (up or down) to return to the DB Item Selection screen or exit programming. 06-02-1~3-02-02 (VM Table – Prefix Table – Transfer, where 1~3 = Tenant Group) • Press [save]. • Press [chg].
DX-80 INSTALLATION AND MAINTENANCE MANUAL 06-02-1~3-02-02 (VM Table – Prefix Table – CO Greeting, where 1~3 = Tenant Group) • Press [save]. • Press [chg]. • Input the required digits to identify this call to a specific CO Line. • Press [save]. • Press [next] to continue programming the various call handling digits (Prefix/Suffix). • Press the Hold button to return to the previous menu level or press the Volume button (up or down) to return to the DB Item Selection screen or exit programming.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Press [next] to continue programming the various call handling digits (Prefix/Suffix). • Press the Hold button to return to the previous menu level or press the Volume button (up or down) to return to the DB Item Selection screen or exit programming. 06-02-1~3-03 (VM Table – Delete Digit, where 1~3 = Tenant Group) • Press [save]. • Press [chg]. • Input the digits required to delete the current recording in this subscriber MB. • Press [save].
DX-80 INSTALLATION AND MAINTENANCE MANUAL Program Extension Port Type: • Use ¢£¤¥ to highlight “Extension.” Then press «. • Use ¢£¤¥ to highlight “Category 2.” Then press «. • Use ¢£¤¥ and ³´ to highlight “Port Type” for the analog extension connected to VM. • Press « until Port Type “VM” displays. • Use ¢£¤¥ and ³´ to highlight “Port Type” for the next analog extension to program. • Press « until Port Type “VM” displays. • Continue until all analog extensions connected to VM are programmed.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Use ¢£¤¥ to highlight the Tenant Group to program (usually “1”). Then press «. • Press « until the selected UCD Group number displays (usually 24). • Use ¢£¤¥ to highlight the various call handling digit parameter to program. Then press «. • Input the digit string for the selected call type. Then press «. • Continue until all programming is complete. • When all changes are made press the ° (escape) key to exit this database programming screen.
DX-80 INSTALLATION AND MAINTENANCE MANUAL the DX-80 Voice and when the power is turned back on, the DX-80 system configures itself for the addition of the detected DX-80 Voice system. Some of the capabilities that the DX-80 Voice adds are: • Automated Attendant supported. • Extension unique voice mailboxes (100 mailboxes in the basic package). • Call Forward to extension voice mailboxes. • All call handling conditions supported. • Answering Machine Emulation supported.
DX-80 INSTALLATION AND MAINTENANCE MANUAL 3. The call is routed to the mailbox entered in a record mode so that the caller can leave a message for the mailbox user. Operation – Retrieving Messages from Your Voice Mailbox 1. When messages are waiting in your voice mailbox, the display will indicate that messages are waiting and advise you of the number of new messages. 2. Press the center LCD Interactive button. (Or dial the voice mail code !64.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Press the Hold button to return to the previous menu level or press the Volume button (up or down) to return to the DB Item Selection screen or exit programming. 06-02-1~3-01 (Voice Mail Hunt Group, where 1~3 is the Tenant Group {usually “1”}) • Press [save]. This advances to Voice Mail Table for Tenant 1 – Hunt Group. • Press [chg] until the UCD Group to be used as the VM Hunt Group displays.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • All other database items in this programming screen are ignored when the DX-80 Voice is used. • When changes are complete press the ° (escape) key to exit this database programming screen. You will see the prompt: “Exit This Feature”; press “Y” for yes. • You will then be prompted to “Save Current Setting?” • • • Press “N” to abort changes and leave all data unchanged. • Press “Y” to save changes.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Default Setting At default the volume settings are as follows: • • • • • Background Music = 4 Ringing = 2 Handset = 3 Speaker (Includes speakerphone and page announcement volume) = 3 Headset = 3 Warning Tone / CO Line Call Limiter An extension can be limited to calls that are within a specific programmed time. The DX-80 can be set to warn an extension that the time has expired thereby advising the user to disconnect.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Programming via the DET (Digital Extension Terminal) Note: [back], [next], [show], [chg], [bksp], and [save] are LCD interactive button operations. Use the three buttons below the LCD display to actuate the associated operation. • • Enter Database Administration using the feature code !+* and then enter the DB Admin password “++++++++.” (Note: This eight-character password can be changed.) Press [show]. The DB Item Select screen displays.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • • If you press “Y” (yes), you will then be prompted “File Exists, Override?” • Press “N” to abort changes and leave all data unchanged. • Press “Y” (yes) to continue with the save operation. Press ° (escape) again to return to the Database Programming menu. Program Warning Time Incoming/Outgoing • Use ¢£¤¥ to highlight “Call Handling.” Then press «. • Use ¢£¤¥ to highlight “Call Handling.” Then press «.
DX-80 INSTALLATION AND MAINTENANCE MANUAL 4. Maintenance and Trouble Shooting User Maintenance Maintaining the Comdial DX-80 digital telephone system is a combination of customer database changes, facilities and apparatus moves, adds and changes. These requirements are accomplished by practicing the techniques, illustrations and step-by-step instructions listed in the previous sections of this manual. When installed properly the Comdial DX-80 performs relatively maintenance-free.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Symptom(s) No system operation. Digital Executive Telephones may have data frozen on the display. Diagnostic Aid CPU Heartbeat LED Dark or Lit steady. Cause(s) Action Memory strap in If the Memory strap is in the "Cold Start" position, perform the Initialization and Power Up operation at "Cold Start" the end of the Installation Section of this manual. position. Power Switch Switch the KSU AC power switch to the “ON” position.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Symptom(s) Telephone/Terminal apparatus dead Diagnostic Aid Cause(s) CPU Heartbeat Shorted station LED flashing and cabling. 408M/408E/DPM 8 module Heartbeat flashing but one or more digital telephones are not functioning.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Symptom(s) Other party cannot hear you. (Handset) Diagnostic Aid Cause(s) Another digital telephone Component failure Action Lift handset, dial another digital extension. Confirm connection of audio. Audio one way only… Replace handset and repeat. If problem persists… Replace handset cord and repeat test. If the problem persists… Replace the telephone instrument.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Symptom(s) Diagnostic Aid Cause(s) Other party can't hear you while using the speakerphone. Another digital telephone Connection / component failure Action Press the ON/OFF button and listen for dial tone over the loudspeaker. Call a known good extension. (The called extension should use the handset for this test.) Verify two-way connection. If the called extension cannot hear your voice... verify that MUTE is not enabled (Status Lamp flashing red).
DX-80 INSTALLATION AND MAINTENANCE MANUAL Symptom(s) Static and / or noise can be heard during a conversation. Diagnostic Aid Cause(s) Action Process of elimination. Another extension While on intercom call is the static heard only when connected to one particular extension? … Examine that extension. Industry standard technician testing tools (lineman's test set, etc.) Station cabling/MDF wiring If static exists on all calls, check station cabling/wiring and all MDF connections ...
DX-80 INSTALLATION AND MAINTENANCE MANUAL Maintenance Utilities The DX-80 includes a versatile Maintenance Utility that is accessed through PC-DBA. A technician with PC skills can easily use the Maintenance function to obtain various data and information about the DX-80 and all connected components. ® The DX-80 system allows the installer/technician to administer system database parameters via an IBM Compatible, Personal Computer.
DX-80 INSTALLATION AND MAINTENANCE MANUAL • Press any key (as requested). The Main screen is then displayed with the cursor positioned on “PC-DBA”. ┌───────────────────┐ │ Main │ ├───────────────────┤ │ PC-DBA │ │ Database Save │ │ Database Restore │ │ Exit to DOS │ └───────────────────┘ • Enter into the Programming and Maintenance functions of PC-DBA by pressing «. The PC-DBA screen is now shown with the cursor positioned on “Programming.
DX-80 INSTALLATION AND MAINTENANCE MANUAL F1 – Help Press F1 to view the keystroke help menu of PC-DBA. There are two help screens. F2 – A-Save/U-Save This is a function of PC-DBA – Programming only and is described in Database Administration – Via PCDBA. F3 – Receive This is a function of PC-DBA – Programming only and is described in Database Administration – Via PCDBA. F4 – Send This is a function of PC-DBA – Programming only and is described in Database Administration – Via PCDBA.
DX-80 INSTALLATION AND MAINTENANCE MANUAL F6 – Disconnect Disconnecting from the DX-80 processor When a link is established between the DX-80 and PC-DBA, this link must also be broken when Maintenance operations are complete. This breakdown of the connection will occur automatically if the connection path (cable or modem connection) is interrupted or when PC-DBA is exited while the link is active. To force disconnect between the DX-80 processor and PC-DBA, press F6-Disconnect.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Press F9-Mdm. The following modem control screen is shown: ┌──────────────────────────────────────┐ │ MODEM │ ├──────────────────────────────────────┤ │ Connect │ │ Disconnect │ └──────────────────────────────────────┘ Use ¢£¤¥ to select Connect, then press «. The following modem control string is displayed: ┌────────────────────────────────────────┐ │ MODEM Connect │ ├────────────────────────────────────────┤ │ Input MODEM control string : │ │ ATX1E0Q0V0........
DX-80 INSTALLATION AND MAINTENANCE MANUAL F10 – RS232C F10-RS232C is the utility to setup the PC COM port. To successfully setup the PC COM port you must know how the PC hardware is configured. In this utility you must select the COM Port number (PC-DBA supports COM 1 or 2 only) and the baud rate that will be used for the connection. At default PC-DBA is setup to use COM Port 1 at 9600 bps. (9600 bps matches the default baud rate set for the DX-80 CPM – PC-DBA Port.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Option Board Type Description AAM Automated Attendant Module FL-VM Flash Voice Mail (with Automated Attendant) PC-8 8-Port Hard Drive Voice Mail (with Automated Attendant) Board Status can be any of the following: Board Status Description Fail/Failed This board is reporting some failure as a result of the last diagnostic test.
DX-80 INSTALLATION AND MAINTENANCE MANUAL ┌───────────────────────────────── DX80 PC-DBA ────────────────────────────────┐ │ [Cnt] KSU Revision : K16UM0.F19 Date: 01/02/14 │ │ Time: 20:35:16 │ │ Configuration - Board Status │ │ │ │ BOARD TYPE STATUS │ │ COMMON CTRL BOARD CPM BOARD CONNECT │ │ OPTION BOARD 8 VOICE MAIL BOARD CONNECT │ │ MODEM BOARD MDM CARD CONNECT │ │ CABINET 1 │ │ CABINET 2 │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ └─────────────────────────────────── R16UM0.
DX-80 INSTALLATION AND MAINTENANCE MANUAL The following is a display of Cabinet 1: ┌───────────────────────────────── DX80 PC-DBA ────────────────────────────────┐ │ [Cnt] KSU Revision : K16UM0.
DX-80 INSTALLATION AND MAINTENANCE MANUAL The following display shows the COM4 Board of Cabinet 1: ┌───────────────────────────────── DX80 PC-DBA ────────────────────────────────┐ │ [Cnt] KSU Revision : K16UM0.F19 Date: 01/02/14 │ │ Time: 20:41:18 │ │ Configuration : │ │ Board Type : COM4 BOARD Cabinet 1 │ │ │ │ TRK POS TYPE STATUS │ │ 1/05/01 CO OPEN │ │ 1/05/02 CO OPEN │ │ 1/05/03 CO OPEN │ │ 1/05/04 CO OPEN │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ └─────────────────────────────────── R16UM0.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Diagnostic Test activity has the lowest priority in CPU processing tasks. Therefore the time required to complete this testing operation could vary from one test to the next. When an automatic test or manual test of the entire system is invoked, the testing time will be approximately 30 minutes. Manual Diagnostics testing can be invoked for the entire system or for one module or module port.
DX-80 INSTALLATION AND MAINTENANCE MANUAL ┌───────────────────────────────── DX80 PC-DBA ────────────────────────────────┐ │ [Cnt] KSU Revision : K16UM0.F19 Date: 01/02/14 │ │ Time: 20:43:58 │ │ Diagnostics : │ │ │ │ BOARD TYPE RESULT │ │ COMMON CTRL BOARD CPM BOARD PASSED │ │ OPTION BOARD 8 VOICE MAIL BOARD CONNECT │ │ MODEM BOARD MDM BOARD TESTING │ │ Cabinet 1 │ │ Cabinet 2 │ Notes: │ │ This is an overview screen of test results.
DX-80 INSTALLATION AND MAINTENANCE MANUAL ┌───────────────────────────────── DX80 PC-DBA ────────────────────────────────┐ │ [Cnt] KSU Revision : K16UM0.F19 Date: 01/02/14 │ │ Time: 20:45:23 │ │ Diagnostics - Cabinet 1 │ │ │ │ BOARD TYPE │ │ BOARD 1 408 BOARD │ Note: │ BOARD 2 OPEN │ • Cabinet 1 selected. │ BOARD 3 OPEN │ • Move the cursor to any │ BOARD 4 APM4 │ │ BOARD 5 COM4 │ board and press « to │ │ get details of that board.
DX-80 INSTALLATION AND MAINTENANCE MANUAL COM4 / Board 5 Selected ┌───────────────────────────────── DX80 PC-DBA ────────────────────────────────┐ │ [Cnt] KSU Revision : K16UM0.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Port of CPM Board selected Do Not Wait selected. ┌────────────────────┐ │ C.CTRL BOARD │ ├────────────────────┤ │ RS232-1 │ │ RS232-2 │ │ ROM │ │ RAM │ └────────────────────┘ ┌────────────────────┐ │ Self Test │ ├────────────────────┤ │ Wait For Result │ │ Do Not Wait │ └────────────────────┘ “ROM” (Read Only Memory, hard-coded system memory) test passed.
DX-80 INSTALLATION AND MAINTENANCE MANUAL ┌───────────────────────────────── DX80 PC-DBA ────────────────────────────────┐ │ [Cnt] KSU Revision : K16UM0.F19 Date: 01/02/14 │ │ Time: 20:52:26 │ │ Status - CPM BOARD : │ │ │ │ RS232-1 :BUSY │ │ │ │ │ │ RS232-2 :IDLE │ Select the appropriate │ │ system resource/device │ │ │ │ and press «. │ │ │ │ │ │ │ │ │ │ Press ° then “Y” to │ │ exit this screen and │ │ select another. │ │ │ │ │ │ └─────────────────────────────────── R16UM0.
DX-80 INSTALLATION AND MAINTENANCE MANUAL ┌───────────────────────────────── DX80 PC-DBA ────────────────────────────────┐ │ [Cnt] KSU Revision : K16UM0.F19 Date: 01/02/14 │ │ Time: 20:53:22 │ │ Status - MDM BOARD : │ │ │ │ │ │ │ │ BUILT-IN MODEM : IDLE │ │ │ │ │ │ │ │ │ • Idle = Ready for a call │ │ • Busy = Port in use │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ └─────────────────────────────────── R16UM0.
DX-80 INSTALLATION AND MAINTENANCE MANUAL ┌───────────────────────────────── DX80 PC-DBA ────────────────────────────────┐ │ [Cnt] KSU Revision : K16UM0.F19 Date: 01/02/14 │ │ Time: 20:55:05 │ │ Maintenance - SW/HW Revision : │ │ │ │ BOARD POS SW Revision HW Revision │ │ CPM BOARD K16UM0.F19 NULL │ │ 8VM CARD POMVM0.F01 NULL │ │ MDM CARD NULL NULL │ │ DPM BOARD 1/01 PEDUM0.F09 NULL │ │ OPEN 1/02 NULL NULL │ │ OPEN 1/03 NULL NULL │ │ APM4 BOARD 1/04 PEAUM0.
DX-80 INSTALLATION AND MAINTENANCE MANUAL ┌────────────────────┐ │ Event │ ├────────────────────┤ │ Event Invoking │ │ Event Deleting │ └────────────────────┘ ┌──────────────────────────┐ │ Maintenance │ ├──────────────────────────┤ │ ┌───────────────────┌───────────────────┐ ┌───────────────────────────────────────│ Pseudo │ │ Event Selection │ Extension │ ├───────────────────────────────────────│ CO Line │ │ Start Event : │ Modem Status │ │ │ Timing │ └───────────────────────────────────────│ AAM │ Exten
DX-80 INSTALLATION AND MAINTENANCE MANUAL Logon Data Logon Data is used to view the date and time that the PC-DBA session began. ┌────────────────────────────────────────────────┐ │ Logon Data │ ├────────────────────────────────────────────────┤ │ Date : 02/14 │ │ Time : 17:09 │ │ User ID : Remote Maintenance & Programming │ │ Press Any Key To Continue │ └────────────────────────────────────────────────┘ Remote Control Remote Control allows the PC-DBA user to invoked system critical operations.
DX-80 INSTALLATION AND MAINTENANCE MANUAL ┌───────────────────────────────── DX80 PC-DBA ────────────────────────────────┐ │ [Cnt] KSU Revision : K16UM0.F19 Date: 01/02/14 │ │ Time: 21:03:37 │ │ Engineering Maintenance Tool - Direct Memory Mapping │ │ │ │ SEG:OFF 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F ASCII Value │ │ ───────── ─────────────────────────────────────────────── ──────────────── │ │ │ │ │ │ │ │ │ │ │ │ │ Input the memory address and offset to view, then press │ │ «.
DX-80 INSTALLATION AND MAINTENANCE MANUAL Software Warm Start Use Software Warm Start to cause the system to restart operations. This operation requires confirmation since all calls in progress will be disconnected.
DX-80 INSTALLATION AND MAINTENANCE MANUAL ┌───────────────────────────────────────────────────────────────┐ │ The Engineering Maintenance Tools should only be used by │ │ trained personnel. Attempts to access these tools without │ │ knowledge of their use, can cause call processing and system │ │ malfunctions or resets.
DX-80 INSTALLATION AND MAINTENANCE MANUAL P7290 IMM 4-30
DX-80 INSTALLATION AND MAINTENANCE MANUAL Index Answering Machine Emulation, 3-7 APM4 adding, 2-10 APM4 (Analog Port Module - 4 Circuits), 1-8 Attendant, 3-12 extension password, 3-12 Operator Code, 3-36 Attendant Administration, 3-9 features, 3-9 using, 3-9 Attendant/Extension DSS Console, 3-15 using, 3-15 Attendant/Extension DSS Console Button Programming, 3-17 Auto Attendant, 3-19 AAM, 1-11 Automated Attendant (optional), 3-19 Automatic Callback – Lines, 3-39 Automatic Callback – Station, 3-40 Automatic
DX-80 INSTALLATION AND MAINTENANCE MANUAL Call Forward extension, 3-42 Call Forward CO line predefined, 3-48 Call Forward – Extension Analog Ports, 3-45, 3-46 Single Line Telephones, 3-45, 3-46 Call Forwarding – Extension Predefined, 3-50 Call Operator/Attendant, 3-36 Call Park code, 3-53 Call Park Answer Analog Ports, 3-53 Single Line Telephones, 3-53 Call Park/Call Park Answer, 3-53 Call Pick Up – Group, 3-54 Call Pickup directed, 3-53 Call Pickup – Extension (Direct) Analog Ports, 3-54 Single Line Telep
DX-80 INSTALLATION AND MAINTENANCE MANUAL DPM8 (Digital Port Module - 8 Circuits), 1-8 DSS — Busy Lamp Field, 3-34 DSS (Direct Station Selection Terminal), 1-12 DSS Console, 3-15 DTMF conversion from pulse, 3-203 DX-80 processor connecting to, 4-9 disconnecting from, 4-10 CO Line, 3-141 PBX Line, 3-142 Single Line Telephone, 3-212 Single Line Telephones, 3-141 Flexible Feature Button programming, 3-144 reviewing programming, 3-144 Flexible Feature Button Inquiry, 3-144 Flexible Numbering Plan, 3-147 Exten
DX-80 INSTALLATION AND MAINTENANCE MANUAL environmental conditions, 2-2 external pager, 2-16 gate control, 2-16 KSU assembly, 2-8 KSU components, 2-3, 2-7 KSU2, 2-14 loud bell control, 2-16 Main Distribution Frame, 2-3 MDF wiring, 2-5 MDM, 2-13 mounting the KSU, 2-4 music source, 2-15 outline, 2-1 replacing a 408M, 2-7 site planning, 2-2 tools and supplies, 2-2 typical MDF installation, 2-6 Intercom Calling, 3-167 Intercom Hunt Groups, 3-237 Intercom Mode Selection, 3-168 Internal Paging, 3-190 Intrusion e
DX-80 INSTALLATION AND MAINTENANCE MANUAL automatic, 3-193 PBX Compatibility, 3-195 PC-DBA connecting serial cable for, 2-17 loading, 4-7 remote programming via, 3-207 PC-DBA Maintenance entering, 4-7 Personalized Ring Tone, 3-113 Phantom Lines, 3-197 Phone lock/unlock, 3-198 Phone Lock / Unlock Analog Ports, 3-198, 3-199 Single Line Telephones, 3-198, 3-199 Play Time, 3-5 Pooled Line Access, 3-67 Port Swapping, 3-126 power supply, 1-5 power up initialization, 2-19 predefined forward destination, 3-48 Prim
DX-80 INSTALLATION AND MAINTENANCE MANUAL Extension Pick Up Group, 3-123 Tenant Groups, 3-12, 3-225 Tenant Service, 3-225 time and date system, 3-223 Timed Hold Recall, 3-160 Toll Restriction Class of Service, 3-228 Tone or Voice Signaling on Intercom, 3-168 Tone Signaling, 3-168 Tone/Pulse/Inter-digit Duration Selection, 3-232 Tones Reminder, 3-207 Touch Tone Dial Pad Confirmation, 3-105 Touch Tone On/Off, 3-234 Transfer, 3-234 Analog Ports, 3-235 Single Line Telephones, 3-235 types, 3-234 Transfer and An
