User guide

EP100G-L12 / EP100G-I12 User
Feb ‘05 Comdial 65
If an unscreened transfer call is not
answered and recalls to your endpoint,
you can take one of the following
steps:
• Press the HOLD button or select
HOLD to place the call on hold at
your endpoint.
• Select ANS to return to the call.
• Select SEND to retry the transfer.
4.6.3 HOT TRANSFER
A hot transfer is a type of screened transfer. This feature is useful for
transferring calls to people who need to work in a hands-free mode.
Once you announce the call and the system completes the transfer, the
party receiving the transfer can simply begin speaking toward their
speakerphone to answer the call.
To make a hot transfer to another endpoint in the system, perform the
following steps.
1. Answer the call.
2. Press TRNS/CONF or select Transfer (the system automatically
places the call on hold).
3. Dial the extension number of the endpoint you want to receive
the transfer, or press a DSS/BLF button for that extension.
4. Announce the call.
5. Press TRNS/CONF or select Transfer.
6. Press SPEAKER to disconnect (if in speakerphone mode) or
hang up. The person receiving the transfer then has the call.
4.6.4 QUICK TRANSFER
When the installer programs the quick transfer method on your end-
point, you can deliver an automatic transfer of an incoming line call
without pressing the TRNS/CONF button.