User guide

EP100G-L12 / EP100G-I12 User
Feb ‘05 Comdial 33
2.4 Holding Calls
You can place a call on hold and retrieve it later. With a regular hold,
you can pick up the held call at your endpoint or another user can pick
the call up at an endpoint sharing the held call line appearance.
To place a call on hold, press the
HOLD station button, or select the
Hold interactive button.
To retrieve a held call, press the
line button of the held call (with
winking green light), press Inter-
com for an intercom held call, or
press TAP. Then speak toward the
endpoint or lift the handset if you
want privacy. Note: Unless you
use your HOLD button to scroll through the calls on hold, TAP
always retrieves the last number placed on hold, regardless of
whether you have line appearance for the line on which the call is
holding.
With an exclusive hold condition, you must pick up the held call at
your endpoint; no other endpoint has access to the call.
To place a call on exclusive hold, press HOLD twice.
To retrieve exclusive hold, press the line button of held call (with
winking green light), or press TAP. Then speak toward the endpoint
or lift the handset if you want privacy.
2.4.1 HANDLING HOLD RECALLS
After a call has been on hold for the period of time (set by the installer
of your system), the system:
• sounds four quick hold recall tone bursts at your endpoint,
• the flash rate of the line button becomes faster, and
• the light turns to orange.