Specifications
H
Handsfree Answer Inhibit
The MUTE button on a multiline telephone will block all handsfree answerback response. This arrangement
prevents a station user from monitoring another station site using the monitoring ability of the voice announce
feature. When a user presses the Mute button at his or her telephone, all handsfree answerback is disabled thus
inhibiting any off-site monitoring. The mute light will remain on to indicate that this feature is active on digital
telephones. On analog telephones, the monitor light will flash. Also refer to the discussion titled Mute.
Handset Volume Level
(only available on certain model Impact telephones)
The installer can program the handset volume feature on Impact telephones to offer the station user more
choices when selecting the handset volume level locally from his or her telephone. Normally, users have up to 8
volume levels that they can select. However, this programmed feature increases the user’s handset volume
choices to 13.
Headset Compatibility
Some proprietary multiline telephones are equipped with a headset audio compression circuit while others
provide a designated headset jack. The installer can enable a station port to allow headset operation with these
telephone models. The installer assigns, or in some cases the user can program, a programmable button at the
telephone that the user can press to enable/disable headset port operation.
Hold
This feature allows a user to temporarily disconnect from a current call yet retain it so that it can be retrieved.
When users place a call on hold, they are free to use their telephones for other calls or features and then return
to the held call. At a multiline telephone, the user can put a call on hold manually, by pressing a Hold button, or
automatically (if programmed), by pressing another line button. Further, when a user presses the Trans/Conf
button to transfer a call, the system places the call on hold. The user can place a call on hold in either an
exclusive or non-exclusive manner. Exclusive hold prevents a user at another telephone from retrieving a call
held on a shared line. Non-exclusive hold allows any telephone that has line appearance of the held call to pick
it up. The transfer hold is an exclusive hold condition. When a user answer a call on a group intercom and
places it on hold, the system keeps this call on hold on the group intercom. This means that the user who placed
the call on hold or any other user with access to that group intercom can pick up the held call.
The installer must program each multiline telephone for manual or automatic and exclusive or non-exclusive
hold. When he or she enables automatic hold at a telephone, it does not prevent users from using manual hold.
Also refer to the various discussions headed Automatic Hold.
6 – 50 General Description
GCA40–215 General Description