Impact FXT Digital Communications System General Description The information in this publication is applicable for software revisions 14A and later. GCA40–215.02 05/00 printed in U.S.A.
Comdial® strives to design the features in our communications systems to be fully interactive with one another. However, this is not always possible, as the combinations of accessories and features are too varied and extensive to insure total feature compatibility. Accordingly, some features identified in this publication will not operate if some other feature is activated.
General Description GCA40–215 Contents 1 2 3 Introducing The FXT System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 1.1 Using This Publication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 1.2 Understanding The FXT System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Understanding The Telephone Features. . . . . . . . . . . . . . . . . . . . . . 2–1 2.1 Using The Comdial Telephones .
GCA40–215 5 General Description 4.5 Connecting The Paging Equipment, Music Sources, And Controlling Relays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6 4.6 Connecting A Power Failure Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8 4.7 Connecting The Serial Data Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8 FXT Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General Description 1 1.1 GCA40–215 Introducing The FXT System Using This Publication What this book does This General Description publication provides an overview of the FXT System and its features. The system’s general specifications are detailed in Section 5, Knowing The General Specifications. Section 6, Understanding The Features, details all of the available features. Where to find The General Description contains six sections.
GCA40–215 1.2 General Description Understanding The FXT System System components The FXT cabinet provides universal board slots that accept digital station boards, industry-standard telephone station boards, and loop-start, T1, and other special-purpose line boards. In addition to the universal slots, the system has dedicated slots for the central processor (CPU) board (or CPU card/services board—if you are expanding system), and the auxiliary board.
General Description 2 2.1 GCA40–215 Understanding The Telephone Features Using The Comdial Telephones The FXT System supports many of Comdial’s proprietary telephones as well as industry-standard telephones. The following list details the various telephone models.
GCA40–215 • Impression Telephones 2022S — 22-Line LCD Speakerphone 2122S — 22-Line Speakerphone 2122X — 22-Line Monitor Telephone 2101N — Single-Line Proprietary Telephone DU32X — 32-Button DSS/BLF Console • DigiTech Telephones 7700S — LCD Speakerphone 7701X — Single Line Proprietary Telephone 7714X — Multiline Telephone DD32X — 32-Button DSS/BLF Console 7714S — Multiline Speakerphone 2 – 2 General Description General Description
General Description 2.2 GCA40–215 Understanding The Telephone Features The FXT System supports the following features on digital proprietary telephones. Some of these features are system-wide and others are specific to individual stations.
GCA40–215 General Description Mute Button — Keeps the person on the line or speakerphone from hearing your conversation Programmable Buttons — Allow you to program your telephone for automatic dialing functions — Allow you to program your telephone for Direct Station Selection (DSS) — Show which lines and intercoms are either in use or on hold — Allow you to store frequently used feature codes at unused buttons Ringer Volume Control — Lets you vary ringer volume Shift Button — Allows you to program and ac
General Description 2.3 GCA40–215 Using Impact Telephones The FXT System accepts all Impact SCS telephones. The illustrations show their outline views and dimensions. 6.315 9.065 8.819 8412S, 8412F 8324S, 8324F, 8312S, and IB48X 8.819 8212S, 8212N, 8201N, and IB24X image_2.cdr 4.442 3.283 1.
GCA40–215 General Description 6.315 9.065 8.819 8412S, 8412F 8324S, 8324F, 8312S, and IB48X 8.819 8212S, 8212N, 8201N, and IB24X image_2.cdr 4.442 3.283 1.
General Description GCA40–215 QZ ABC DEF QZ ABC GHI JKL MNO GHI JKL MNO PRS TUV WXY PRS TUV WXY OPER # OPER TRNS/CNF DEF # TRNS/CNF HOLD INTERCOM TAP SPEAKER SHIFT MUTE HOLD 8024S SPEAKER INTERCOM TAP ABC DEF QZ ABC GHI JKL MNO GHI JKL MNO PRS TUV WXY PRS TUV WXY SHIFT # MUTE 8124S QZ OPER SHIFT DEF SHIFT OPER MUTE # MUTE TRNS/CNF TRNS/CNF SPEAKER HOLD TAP SPEAKER INTERCOM HOLD 8012S TAP INTERCOM 8112S CAJS076 QZ ABC DEF GHI JKL
GCA40–215 General Description 7.130 10.750 8.900 8024S, 8124S 8101N, 8112N 8.900 CAJS077 4.640 3.731 9.080 8.900 8012S, 8112S 1.
General Description 2.4 GCA40–215 Using The Impression Telephones The FXT System accepts all of the currently produced Impression telephones. The illustrations show their outline views and dimensions.
GCA40–215 General Description 4.78" 9.08" 3.94" 2022S 2122S 2122X 8.90" UNIS029 1.13" 7.130 8.
General Description 2.5 GCA40–215 Using DigiTech Telephones The FXT System accepts all of the previously produced DigiTech telephones. The illustrations show their outline views and dimensions.
GCA40–215 General Description 7.658" 4.983" 4.069" 7714X 7714S 7700S 8.625" 1.112" 4.007" 6.451" 2.887" 8.625" 7701X CAJS045 DigiTech Telephone Dimensions 2 – 12 General Description 1.
General Description 3 3.1 GCA40–215 Reviewing The Hardware Understanding The FXT System The telephony element of the FXT System consists of the following parts: • power supply assembly, • circuit board cage, • static backplane, • up to eight circuit boards.
GCA40–215 3.2 General Description Understanding The Circuit Boards The FXT’s board frame and backplane accepts up to eight circuit boards. Two of the board slots are dedicated to the CPU/Services board and the Auxiliary board while the remaining six slots accept either line or station boards. Some of the circuit boards (such as the Auxiliary board) hold special-purpose circuit cards that mount directly to the boards. The line boards are introduced in Section 3.3; station boards in Section 3.
General Description 3.3 GCA40–215 Defining The Line Boards The FXT System accepts several different types of lines. In order to use these various lines, you must install the correct line board. The following list details all of the currently available line boards. Loop-Start Line Board — The loop-start line board provides system interface for loop start lines. Loop start lines are the most common CO line type (loop-start lines do not usually offer disconnect supervision).
GCA40–215 3.4 General Description Defining The Station Boards The FXT accepts digital and industry standard telephones. In order to use these different types of telephones, you must install the correct station board. The following list explains each station board. Digital Station Board — The digital station board provides support for Comdial’s proprietary digital telephones (such as the Impact SCS, Impact, Impression, and DigiTech). Each board supports either four, eight, or 16 stations.
General Description 3.5 GCA40–215 Defining The Option Circuit Cards The FXT’s Auxiliary circuit board accepts smaller circuit cards that mount directly onto the board. The array of circuit cards include the following items. Synchronization Card — Adjusts the E1 or T1 transmit frequency to match the frequency from the C.O. The synchronization card mounts onto the auxiliary board. Communications Card — The optional communications card provides four serial data communication ports.
GCA40–215 3.6 General Description Locating The Boards You can install the FXT’s boards in the locations shown in the following illustration.
General Description 3.7 GCA40–215 Understanding The Board Configuration Physical vs. The FXT uses two distinctions for station and line locations: the physical location and the logical Logical board location. location The physical location corresponds to the order of the universal slots in the system; these physical slot locations never change.
GCA40–215 General Description How the system renumbers logical ports The automatic renumbering configuration, which renumbers the logical ports, begins at the bottom universal slot and proceeds upward. When the configuration is finished, the line and station ports are numbered logically from slot UNV1 through slot UNV6.
General Description 3.8 GCA40–215 Mounting Considerations Comdial engineers designed the FXT cabinet to match modern office equipment. Therefore it is not necessary for installers to locate the FXT cabinet in a special equipment room. Available mounting options include an equipment shelf that installers can attach to a wall and then secure to the cabinet bottom or rollers that installers can attach to the bottom of the cabinet.
GCA40–215 3.9 General Description Using The Power Supply What the The FXT cabinet has its own power supply. The power supply provides operating power for the power supply circuit boards and the telephone stations. The power supply is hinged to the right side of the cabinet and secured with machine screws.
General Description GCA40–215 3.10 Using The Battery Backup What the battery backup does Should the AC power to the system be interrupted, the external battery assembly provides 1.0 hour of operation for a fully loaded system. During AC operation, the external battery assembly accepts charging current to maintain the voltage of its batteries. The measured voltage of the battery backup is 34.5 volts when the batteries are fully charged.
GCA40–215 General Description External Battery Connector External Battery Connector (For Upgraded External Battery Assembly) batt_7.
General Description GCA40–215 3.11 Expanding the FXT Capacity You can expand the FXT by adding an internal expansion kit and by adding an expansion cabinet. By adding an expansion cabinet, the total universal slot capacity of the system increases from seven to 29 universal slots. Preparing the FXT for Expansion There are two stages to expanding an FXT System: expanding the main cabinet and adding an expansion cabinet.
GCA40–215 General Description Expansion Backplane Kit Expansion Backplane Location 3 – 14 General Description
General Description GCA40–215 Main Cabinet Expansion CPU (FXCPU-n) Main Interface Option Card (FXOPT-SCM-1) Expansion Backplane (FXCNB) Interface Board (FXINT-MAUX) Expansion Cabinet Expansion Backplane Kit (FXBPX) - includes second power supply for installation in expansion cabinet Expansion Interface Card (FXOPT-SCX-1) Expansion Interface Board (FXINT-XSRV) expand Expanding The FXT System General Description 3 – 15
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General Description 4 4.1 GCA40–215 Connecting The System Connecting The Lines How to connect the lines Line terminations to the line boards are through a 50-pin amphenol-type connector. The demarcation point can be a type 66M-xx connector block or individual 6-position modular jacks. The wiring that you route between the demarcation-point and the line board termination should be #24 AWG or larger twisted-pair wiring.
GCA40–215 Protecting the line connections General Description Transient voltage spikes, if induced onto CO or CENTREX lines, can travel through the cable and into the common equipment. The telephone company offers basic protection against this condition, but it is usually designed to protect the central office circuits. While this CO or CENTREX service will also provide some protection to the common equipment, you should not rely upon it for total protection.
General Description GCA40–215 Station Board 50-Pin Connector Snap a ferrite block around each station cable. Route the station cable to the station termination (typically a type 66M-xx connector block). Punch down the station wiring on the 66M-xx connector block. Route the house wiring for the stations from the station termination to individual station jacks (typically 625A-4 modular wall jacks).
GCA40–215 4.3 General Description Connecting The Bridged Console Installers can bridge DSS/BLF console models IB24X and IB48X to model 8324F, 8324S, 8312S, and 8212S Impact telephones. When they connect a DSS/BLF console to the bridged console port of these telephones, they are actually connecting the console to the same physical station port as the telephone is connected. Taking this action adds a console to the system without dedicating a physical station port for its installation.
General Description 4.4 GCA40–215 Connecting The IST Module The IST Module (product code IMIST–xx) consists of a circuit board with attached ribbon cable, an AC wall transformer assembly, a rear pedestal panel with jack openings, and mounting screws. The IST Module installs inside the existing adjustable pedestal of certain model Impact SCS telephones and provides a means whereby installers can add IST equipment to the same station port that its host telephone occupies.
GCA40–215 4.5 General Description Connecting The Paging Equipment, Music Sources, And Controlling Relays The CPU board provides a standard 6-position modular jack for interfacing external paging equipment and external music sources to the FXT System. This jack both supplies audio output from the system for paging purposes and accepts audio input from two separate audio sources for the music on hold and background music features..
General Description GCA40–215 (Front View of Jacks) 123456 123456 RELAY 1 RELAY 2 RELAY 3 RELAY 4 RELAY 3 = Pins 2 and 5 RELAY 4 = Pins 3 and 4 No connection to Pins 1 and 6 FXT004 RELAY 1 = Pins 2 and 5 RELAY 2 = Pins 3 and 4 No connection to Pins 1 and 6 123456 External Paging Port = Pins 3 and 4 Connect pins 3 and 4 to audio input of customer-supplied external paging amplifier.
GCA40–215 4.6 General Description Connecting A Power Failure Telephone Each line board provides one standard 6-position modular jack that interfaces an industry-standard telephone for power failure operation to line 1 of that board. 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Typical Industry Standard Non-electronic Telephone (Power Failure Interface) Power Failure Terminals on Line Board Connection Block Pair 25, Pins 50 and 25, Clip Terminals 49 and 50 pwr_fail.
General Description 4.7 GCA40–215 Connecting The Serial Data Ports The CPU board provides two serial data ports. You can add as many as eight additional serial data ports by adding the communications card onto the auxiliary board. The auxiliary board will accept up to two communications card. The following chart shows the locations for all of the non-dedicated serial data ports.
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General Description 5 GCA40–215 FXT Specifications Capacities (System Maximums) Account Codes: 1000 Attendant Consoles: Telephone Attendant: Personal Computer Attendant (Total Control) Unlimited 4 Authorization Codes: 500 Conferencing: Three-party Conference Seven-party Conference 32 circuits (each conference party uses 2 circuits) 5 (32 circuits with 3 parties at 2 circuits per party) 2 (32 circuits with 7 parties at 2 circuits per party) DSS/BLF Consoles: Assigned To Each Station 4 (Each cons
GCA40–215 Paging Zones or All Call Station Capacity Per Zone General Description 8 192 Park Orbits: 90 (with software revision 13A or later) Power Fail Circuits: 1 per line board Ringing Capacities (Simultaneous): Proprietary Telephones Single-line IST 464 32 per ring phase, max.
General Description GCA40–215 Dimensions (approximate) Width (inches): 12.5 Height (inches): 24.5 Depth (inches): 18.
GCA40–215 General Description PA Port Output Level: 400 Millivolts peak-to-peak (typical speech) Output Impedance: Approximately 500 Ohms Connector: Modular jack Power Requirements Power Supply: Type: Voltage: Amps: Power: Volt-amps: Standards: Externally switchable 90–130 VAC at 50/60 Hz, or 187–264 VAC at 47/63 Hz 5A (maximum AC current) 220W 300VA (Approved to IEC 950 International Safety Standards) Battery Back-up Reserve Power: Duration 1 hour minimum Serial Data Ports CPU Board: 2 at maxi
General Description GCA40–215 Station Cable Requirements Type: #24 AWG minimum, 2-wire (1-pair) twisted, non-shielded Maximum Length: Digital Telephone IST Telephone With 20 AWG 2500 feet 4000 feet Impact SCS large-screen display speakerphones: Model 8412F: Model 8412S: With 22 AWG 2000 feet 3500 feet 1500 feet With 24 AWG 1500 feet 3000 feet 1000 feet 1500 feet Switching Principle Digital, pulse code modulated/time division multiplexed (PCM-TDM) that provides non-blocking switching with stored p
GCA40–215 General Description Ringing Cadences Digital Intercom Ring: 150 msec. on, 75 msec. off, 4 sec. between rings Digital line Ring: 450 msec. on, 75 msec. off, 4 sec. between rings Digital Recall Ring: 275 msec.–300msec. on, 4 sec. between rings Digital Camp-on Recall Ring: 150 msec. on, 75 msec.
General Description 5.1 GCA40–215 Federal Communications Commission (FCC) and Industry Canada (IC) Rules and Regulations FCC Part 15 RF Emission Information This equipment contains incidental radio frequency generating circuitry and, if not installed and used properly, may cause interference to radio and television reception. This equipment has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of the FCC Rules.
GCA40–215 General Description that could affect the proper functioning of your equipment. If they do so, they will notify you in advance to give you an opportunity to maintain uninterrupted telephone service. In addition, the telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning. If you experience trouble with this equipment, please contact: Comdial Corporation P.O.
General Description GCA40–215 Universal Service Order Code Connector (USOC Con) defines the FCC Part 68 approved telco provided connector, electrically and mechanically, required to interface with the customer equipment. To avoid legal, warranty, insurance, and casualty problems, do not pass anything through the network connector other than those permitted in the FCC Part 68 RJ series connectors.
GCA40–215 General Description NOTICE: The ringer equivalence number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to the telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the ringer equivalence numbers of all the devices does not exceed 5. AVIS: L’etiquette de Industrie Canada identifie le materiel homologue.
General Description 6 6.1 GCA40–215 Understanding The Features FXT Features List This list details all of the features available on the FXT. Use it as a pre-installation checklist.
GCA40–215 General Description • Enhanced Night Mode • I Hold and I Use Indications • Enhanced Ringing • Idle Line Preference • Exclusive Hold • Idle Line Priority • Executive Override • Impact SCS Telephone • Executive Override Advisory Tone • Executive Override Block • Extended DTMF Tones • Existing Comdial Telephone Support • ExecuMail Integration • External Paging Interface • E911 Line Type • Feature Inhibit • Feature Renumbering • Flexible Ringing Assignment • Flexible Ringing Assignment Of
General Description 6.2 GCA40–215 Defining The Features The following section defines all of the FXT features. Read through all of these definitions before programming the FXT to ensure that you are programming the desired feature. A Abandoned Hold Release If a distant on-hold party hangs up, it may cause an interruption in the line current. The FXT then drops the line from the hold condition and returns it to service.
GCA40–215 General Description Account Codes With Positive Verification Station users can assign account codes to specific calls. The system uses the account codes to identify calls by category, or special grouping, for call accounting purposes. All calls with the same account code are reported together by the station message detail accounting (SMDA) feature. The system attendant can obtain a separate printout of calls assigned to one account without causing any other calls to print or be deleted.
General Description GCA40–215 All-Call Paging Refer to the discussion titled Zone Paging. Allow Ringer Off (Ringer Volume Off) On some proprietary telephones, the user selects the ringer volume level by pressing a rocker-type volume control repeatedly to select one of four different volume levels. The lowest volume setting is essentially an off condition as the telephone sounds only one low-volume ring burst when a call rings the station. Sometimes users would rather not receive even one ring burst.
GCA40–215 General Description Argentina National Network Support E1/R2 functionality on the Argentia National Network is supported. Included are both new features and modifications to existing features as needed. Although these changes satisfy Argentina requirements, the feature additions and enhancements are applicable for all location codes. New Features CALLING LINE IDENTIFICATION (CLID) provides the network with a means of identifying the calling party.
General Description GCA40–215 an idle state within a specific time period. If the network does not return the line to an idle state within the force release time period, the system sets the line to an idle state. The network will typically respond by setting the line to an idle state, or to an out of service state.
GCA40–215 General Description System Programming Many of the parameters that are required to support E1/R2 lines in Argentina, as well as other locations, are applicable per network connection rather than per individual lines. To accommodate this, a programming interface allows installers to select several parameters per E1 board. Additionally, other options are available in the line and DID block options programming interface that supports the Argentina National Network compatibility.
General Description GCA40–215 Call Costing If the toll free or collect call signaling is received by the communications system, the SMDA printouts report a cost equal to the route surcharge that the installer programs through the Toll/ARS programming interface. Attendant Position The attendant of a telephone system is typically the first person to answer an incoming call and usually directs incoming calls to the proper person or department within the system.
GCA40–215 General Description Test/Busy Button This button provides the attendant a means to test the status of specific lines. Attendants can use this button to determine whether individual lines are idle, busy, on hold, or out of service. Also refer to the discussions titled Answer Button, Lock Button, Release Button, Split Button, and Silent Mode Button and to the discussion titled Programmable Button Flexibility.
General Description GCA40–215 Automatic Hold—Line To Intercom If a telephone user selects an intercom number while a line call is active, this feature causes the system to automatically place the line call on hold. This is a fixed system feature and is always available. Automatic Hold—Line To Line If a user selects a second line during the time that he or she is already active on a line, this feature causes the system to automatically place the first line call on hold.
GCA40–215 General Description Automatic Redial With this feature, the system automatically redials a busy or unanswered outside call. Once the user activates automatic redial, the station selects the line, automatically dials the number, and waits for a response. (It dials and then waits 30 seconds for an answer.) If the called station does not answer, the redialing station disconnects, waits one minute, and then repeats the sequence. The station will repeat this procedure for approximately 10 minutes.
General Description GCA40–215 Wait For Answer The ARD Wait For Answer Feature sets the maximum time the system will wait for an answer signal or user activity before it cancels the ARD action after it redials the number. If neither call answer not user activity occurs, the system terminates the call and retries the call unless the maximum number of retries has been reached. If the line provides busy detection, the system disconnects the call and provides a five second busy tone to the calling station.
GCA40–215 General Description If a station does not have access, because of programmed restrictions, to a route that the ARS selects for it, the system denies the dialing and causes an error tone to sound at the station. If the station does have access, ARS routes calls from that station based on the routing information. If the call cannot be made on the line group first selected by the routing, ARS will try the next route. Once again the route access is tested.
General Description GCA40–215 Restrict ARS Hookflash (Automatic Route Selection, Hookflash Restriction) This feature enhances ARS response to hookflash action on an outside line when that action is followed by dialed digits. With the feature enabled, the system delays response to a hookswitch flash until after the ARS feature verifies as valid all subsequent dialed digits.
GCA40–215 General Description Auxiliary Equipment Interface (Busy Lead Detection) One line port on every loop start line board will detect current flow on the line ahead of the common equipment. When an external device, such as a modem or fax, is connected to this line and is activated, current flow over the line occurs. When the port detects the current flow, the system causes a busy indication for this line to appear at every system telephone that has its appearance.
General Description GCA40–215 Battery Backup (Chassis, Cable, and Batteries) Battery back-up assemblies that include chassis, cable, and battery are available as optional kits (through normal distribution from Comdial). The battery back-up assembly connects directly to the battery interface connector on the system main power supply. Battery Backup Interface Attach a Comdial-provided optional battery backup kit to the FXT for full uninterruptable system power in case of an AC power loss.
GCA40–215 General Description C Call Announce With Handsfree Answer-back The internal speaker at each full–featured multiline telephone provides call-announce capability over the personal intercom number. Users can call announce between all telephone types except between an analog monitor telephone and digital telephones. When a user makes a call-announce intercom call to the personal intercom number of another telephone, the user of that telephone can make a handsfree response to the call.
General Description GCA40–215 Call Forward—All Or Personal Station users can forward the calls that normally ring at their telephones to another telephone for answering. They can forward just their prime line and intercom calls or forward every call that rings at their station. If users forward calls while the attendant has enabled the night transfer of ringing mode, the night mode ringing assignments at their stations are forwarded. There are multiple levels of forwarding.
GCA40–215 General Description Call Forward Outside System The Call Forward Outside System (CFOS) feature allows the system to forward incoming or transferred line calls or intercom calls to telephone numbers that are outside the system. The CFOS feature forwards calls over any available outbound lines or line groups and does not use any conference circuits.
General Description GCA40–215 immune from unauthorized or fraudulent access or use, or unaccounted-for access or use, and therefore Comdial disclaims any and all liability, and makes no warranty, express or implied, relating to unauthorized or fraudulent access or use, or unaccounted-for access or use. NOTES: (1) CFOS will not work on loop start lines without disconnect supervision. (2) Calls forwarded through CFOS may experience lower audio levels due to the normal line resistance of CO lines.
GCA40–215 General Description Call Pick-Up Directed A station user can dial a code and the intercom number of a ringing station to answer the call. Call Pick-Up Group If a call rings to any station in a preprogrammed pick-up group, and a second user in the group wishes to answer the call, the second user can dial the group pick up code to answer the call. Up to 16 different groups can exist with any number of stations in a group.
General Description GCA40–215 After calling another station and encountering a busy signal or a ring with no answer, a user can camp on to that station, hang up, and wait to be called back by the system when that station becomes idle or when the user returns. Likewise, a user can camp-on to a busy line, hang up, and wait to be called back when it becomes idle. When the busy station becomes idle, the system rings the originating station and starts a timer.
GCA40–215 General Description Central Processor Switched Data Port Configuration The CPU board provides a dual in-line pin (DIP) switch that enhances installer convenience in setting up data communications between the FXT and an external data device. It is possible to mismatch the data port configurations between the FXT and the external device in a manner that prevents data communications from occurring.
General Description GCA40–215 Communications Card Support The communications card provides serial data ports for interfacing such items as open architecture interface applications, PC attendant positions, and the SMDA data printer. Technicians install communications cards on the auxiliary board. The auxiliary board will accept two communications cards in its front two slots. The FXT supports a maximum of 10 serial data ports.
GCA40–215 General Description Consoleless Operation The system can operate with or without the use of an attendant console. Consultation Hold When the station user presses the transfer/conference button while on a call, the call is placed on consultation hold and dial tone is returned to the station. The user may then make another intercom or line call.
General Description GCA40–215 D Database Program Storage Installers can save and restore the FXT database using the visual man machine interface (VMMI). They will find this feature useful for retaining existing operating parameters and later reloading this database after they upgrading the system’s software.
GCA40–215 General Description Arranging DIU Security Groups Installers can program up to eight security groups and assign them to a particular class of service. Stations that are in the same security group as a Data Interface Unit (DIU) station have access to that DIU station. Stations that are in different security groups do not. Day One And Day Two Ringing Refer to the discussion titled Flexible Ringing Assignments. Day Restriction Level Refer to the discussion titled Toll Restrictions.
General Description GCA40–215 Delayed Ringing Ringing assignments are programmable. An installer can program a station to provide delayed ringing on some lines while providing direct ringing on other lines. Delayed Hot Line Operation Current operating procedures allow installers to assign prime intercom to one station using another station’s intercom number to provide a hot line feature.
GCA40–215 General Description Dial Pulse Interdigit Time You can set the interdigit time between dial pulses when the system pulse–dials a number over a line. The FXT defaults this time to 200 milliseconds and provides a range of timing values in 100 millisecond intervals between 100 milliseconds and one second. Dial Pulse Rate—Make/Break Ratio You can set the line make/break ratio for rotary dial signaling in a more flexible manner.
General Description GCA40–215 Direct-in Lines (DIL) The direct-in lines (DIL) feature provides a line appearance at a dedicated button on one or more multiline telephones. The installer can assign a DIL to a proprietary single-line telephone where it provides one-way (either incoming or outgoing) or two-way operation depending upon further programming action.
GCA40–215 General Description Direct Inward System Access (DISA) DISA is a FXT enhancement option that allows outside callers to directly call a station or access certain internal system features, including all line groups and ARS. The system allows up to eight DISA lines to be active at the same time. To prevent fraudulent access and unauthorized use, the caller must use an authorization code and system access code to gain access to outside lines as well as many of the advanced telephone features.
General Description GCA40–215 How DISA Functions Caller Dials DISA Number Caller Hears DISA Tone or DVA Message Caller Dials Intercom Number Intercom Station Rings Caller Dials DISA Access Number Caller Dials Incorrect Access Number Caller Dials Correct Access Number System Disconnects Caller or Provides Call Routing Caller Dials Authorization Code Caller Dials Correct Code Caller Dials Incorrect Code Caller Accesses Features Available To Associated Station Class Of Service System Returns Autho
GCA40–215 General Description Direct Line Access By Station Through program assignment, the system gives certain stations direct access to lines. The installer must map line buttons for use at these stations. The users then press the line buttons to select lines for use. Direct Line Group Selection This feature allows the installer to put lines into line groups. A line group appears to the station user as a single button.
General Description GCA40–215 Do Not Disturb (DND) Users can set any multiline telephone to a do not disturb mode (DND) using the designated programmable button. The associated indicator turns on as an indication of active DND an appropriate message appears in the display of LCD speakerphones. Under the DND condition, an outside call forwards to another station or to the attendant according to the call forwarding feature.
GCA40–215 General Description DSS Status Button When the installer assigns the personal intercom number of one telephone to appear at a button on another telephone, the button and its associated light provide a direct station select (DSS) busy lamp field (BLF) feature. With this feature, the user can monitor the status of the appearing station.
General Description GCA40–215 single-digit translation locations. This allows callers to track the called party by pressing the appropriate single-digit button on their telephone when prompted by voice message. The caller then enters his or her callback number and the # symbol to complete the page. NOTE: DVA prompts are shared; for example, if you make eight different recordings, with two DVAs, they will be distributed in both units.
GCA40–215 General Description Recall no answer messages Whenever a station is dialed from a DISA line and is not answering, the system plays a recall no answer message to the caller. Example 1: “The party you have reached is unavailable at this time.” Example 2: “The party you have reached is unavailable at this time. Dial 1 followed by your callback number and pound symbol to track the called party or dial 2 to leave a voice message.
General Description GCA40–215 DVA/DISA You can enhance the security of DISA by using the DVA. The FXT seizes the incoming call based on the “DISA assignment” parameters, and the DVA plays the appropriate prompts to enhance the following. • DISA access code, • Authorization code, • Feature access code. For example: Main Number xxx-xxxx Index Prompt 10 "Welcome Greeting" "You have reached ABC company. You can dial an extension at any time or press 1 for advaced feature access.
GCA40–215 General Description DVA/Auto Attendant with Single Digit Menu The DVA functions as an auto attendant, giving callers single-digit dialing options. The FXT seizes the incoming call based upon the “DISA assignment” parameters, and the DVA plays the appropriate prompts. • Welcome Greeting • Day Main Greeting—Menu choices • Recall Busy • Recall No Answer For example: Main Number xxx-xxxx Index Prompt 10 "Welcome Greeting" "You have reached ABC company.
General Description GCA40–215 DVA/Tracker The DVA gives caller’s single digit dialing access to the Tracker paging system. The FXT seizes the incoming call based upon the “DISA assignment” parameters, and the DVA plays the appropriate voice prompts. • Welcome Greeting • Day Main Greeting—Menu choices • Recall Busy • Recall No Answer For Example: Main Number xxx-xxxx Index Prompt 10 "Welcome Greeting" "You have reached ABC company.
GCA40–215 General Description Dynamic Save Button Unprogrammed buttons at multiline telephones are available for the user to dynamically save dialed numbers. To save a number, the user presses any unprogrammed button before hanging up after he or she has dialed a number. To dial the saved number, the user presses the same button and the system automatically dials the saved number. Saving a number over a previously saved number erases the old one and stores the new one in place of it.
General Description GCA40–215 Pad Level—Transmit, Receive (Gain And Attenuation Settings For Line Transmit And Receive) This feature enhances the T1–E1 digital carrier transmission option, the pad level programming feature adjusts voice levels for both the transmit and receive circuits in the individual channels. The choices include: Gain 2, Gain 1, Nominal, Loss 1, Loss 2, Loss 3, Loss 4, and Loss 5. These settings provide an approximate +6 to -15 dB range of choices.
GCA40–215 General Description End-to-End Signaling On Intercom After establishing an intercom call, the system can continue to send and receive dialing signals (DTMF tones) through the intercom path. This feature can be performed from every station in the system and is used by peripherals such as an ATI–D–1PT accessory unit for voice mail.
General Description GCA40–215 Enhanced Ringing Days and Ringing Modes Installers can program any day of the week for enhanced ringing. On a given day of the week that installers program for enhanced ringing, the specified ringing is in effect for all devices that have enhanced ringing. Installers specify the days of the week that have enhanced ringing using the dialog titled, System Enhanced Ringing Options. Clicking a check mark next to the desired day of the week enables enhanced ringing for that day.
GCA40–215 General Description Executive Override This feature allows the user of a station, upon encountering a busy signal at another station, to dial a special code that will override the busy condition, sound a warning tone, and allow caller access to the existing conversation. Conditions for executive override are as follows: • Calling station has class of service that enables busy override. • Calling station is switched to override voice path.
General Description GCA40–215 External Paging Interface (External Paging Port) The external paging port, available on the services circuit board, provides an interface for external paging equipment. When the installer assigns the external paging port to a paging zone, announcements to that zone are sent through the external paging equipment installed at the port.
GCA40–215 General Description Feature Renumbering While the dialing codes for personal and group intercoms and for feature access are set by system default, they are flexible, and the installer can renumber them when necessary. Feature renumbering may be necessary if personal or group intercom numbers must be in a certain block or sequence to match some site requirement (for example, numbering all telephones located on the third floor with 3nnn numbers).
General Description GCA40–215 Flexible Ringing Assignment Of The External Paging Interface Refer to the discussion titled, External Paging Interface. Flexible Station Numbering Plan Refer to the discussions titled, Feature Renumbering and Intercom Number. Force Monitor Mode Refer to the discussion titled, Programmable Speakerphone Functionality.
GCA40–215 General Description H Handsfree Answer Inhibit The MUTE button on a multiline telephone will block all handsfree answerback response. This arrangement prevents a station user from monitoring another station site using the monitoring ability of the voice announce feature. When a user presses the Mute button at his or her telephone, all handsfree answerback is disabled thus inhibiting any off-site monitoring.
General Description GCA40–215 Directed Station Hold This feature allows station users to pick up the last call a user placed on hold at another station. In addition, this feature allows users to place a call on hold at another station and have this call appear to be the one that has been on hold there for the longest time.
GCA40–215 General Description Hot Transfer A hot screened call transfer allows users to first announce and then transfer both line and intercom calls from one telephone to another in a special manner. Once users have announced that they are transferring a call to another telephone, they can then take action to make the transferred call appear at the other station as if that user has already answered it.
General Description GCA40–215 Impact Telephone New Model Support The FXT supports the entire line of Impact SCS telephones and consoles.
GCA40–215 General Description Industry Standard Telephone Support The FXT supports a wide variety of features on industry standard (IST) telephones. Distinctive Ringing An industry–standard telephone can sound one ring cadence for intercom calls and another for outside calls. You must select the ringing style in station class of service programming. DTMF Receiver–Time-out You can program the amount of time that the system waits to receive a DTMF tone on an industry–standard telephone.
General Description GCA40–215 Ring Patterns Installer can program the ringing pattern for either IST ring mode one or IST ring mode two. Mode one causes a two-second ring phase while mode two causes a shorter one second ring phase. Ringing on Busy When an industry–standard telephone is busy on a call and another call comes to that telephone, the system sounds three quick tone bursts to the telephone’s handset receiver. You must program the ringing on busy feature.
GCA40–215 General Description Interactive Button Support The system supports three interactive buttons on LCD speakerphones. These buttons and their associated expanded display messages provide quick easy access to system features and straightforward button programming without the need for dialing codes. Intercom Number The FXT provides both personal and group intercom support to the stations.
General Description GCA40–215 The installer must map a telephone button for each personal intercom that is to appear and, if desired, map a status button for the user to switch between the types of monitoring. Also, she or he must enable station monitoring as a class of service feature and assign that class of service to those telephones where monitoring is required. Intercom Hunt List The installer can group up to eight intercom numbers together at an individual telephone to form an intercom hunt list.
GCA40–215 General Description ISDN–PRI Interface Integrated Services Digital Network (ISDN) provides integrated voice and data over a common telephone company facility. There are two methods of ISDN access currently available: ISDN-BRI (basic) and ISDN–PRI (primary). ISDN–BRI provides a way for subscribers to get digital service from the telephone company supplier for two telephones or a telephone and a data device over one special pair of wires.
General Description GCA40–215 Defining T1/PRI Operation T1/PRI is the digital two-way transmission of telecommunications over a single high-speed circuit. Up to 24 separate voice or data transmissions form digital pulses that are transferred at the rate of 1.544 million bits per second (Mbps) over the T1/PRI line. At the receiving end, the digital pulses are decoded into 24 separate circuits.
GCA40–215 General Description K Key/Hybrid Configuration Either key system or hybrid configuration is available with the FXT digital communications system. Whenever the installer assigns outside lines into line groups and gives individual stations access to those line groups, the system automatically places itself into the hybrid configuration mode. The installer does not have to make any physical adjustment to the equipment to achieve the hybrid configuration mode.
General Description GCA40–215 Line Appearance, Enhanced When a telephone user selects a group intercom and dials a line group code to select a line or to retrieve a call from a park orbit, the system places the subsequent line appearance on the group intercom that the user preselected. The line appearance remains at that group intercom until the user finishes his or her call, parks that call, or transfers it to another telephone.
GCA40–215 General Description Liquid Crystal Display Messaging A user can set standard and system supplied custom display messages by dialing a specific code at any telephone. When a user places a call from an LCD speakerphone, the preset LCD message from the called station will flash on the caller’s LCD. When a user sets a message, the intercom number light at his or her telephone flashes to indicate that the feature is active.
General Description GCA40–215 Location Code 4 (Argentina and Chile) • Standard system default codes for all system features except: —transmission and receive levels set to meet local standards, —frequency and cadence of call progress tones set to local standards. Location Code 5 (Israel) • Standard system default codes for all system features except: —transmission and receive levels set to meet local standards, —frequency and cadence of call progress tones set to local standards.
GCA40–215 General Description Users cannot mark a line during a conference call or when they are DISA callers. When users mark a line during an active call, the system records the mark for the active line. If users take marking action during an idle condition, the system records the mark for the last active line (this includes lines that are presently on hold). System users can use the line disable feature at the installer’s station to restore service on the out of service line.
General Description GCA40–215 Message Deposit This messaging feature allows station users to call an LCD speakerphone and arrange for a message to be left on its display. The message is for the called party to read if he or she is unable to answer the caller. Message Waiting A special feature access code allows a station user to control the message waiting (MW) light at other stations in the system.
GCA40–215 General Description Manual Modem Connect Installers can arrange for the system to have modem connection to a remote system without dialing any digits. This manual modem connection option is useful in situations where the modem at the far end does not initially accept the call (such as with an auto attendant or live receptionist).
General Description GCA40–215 Mute Each multiline telephone has a MUTE button that, when pressed by the user, will mute the handset transmitter (or internal microphone on speakerphones) to prevent the user’s voice from being heard by the distant party. The mute light flashes to indicate a muted condition. Users can respond to a SOHVA by pressing the MUTE button and speaking to the SOHVA sender and releasing the button when they have finished their response.
GCA40–215 General Description O On-Hook Dialing Multiline speakerphones and monitor telephones provide manual and/or automatic dialing while it’s handset is on-hook. An internal loudspeaker monitors call progress for completion (the user must take the handset off-hook to provide the voice link on non-speakerphone monitor stations). Operator Station The system installer designate the station that you want to ring when system users dial the operator.
General Description GCA40–215 Password Protection No one can enter a programming mode to reprogram the system without first entering a password. The system provides two different entry levels for programming and allows for a different password for each entry. While the passwords are the same at default, an installer can change them as needed to provide security against unauthorized program entries. The two programming entry levels are the installer level and the administrator level.
GCA40–215 General Description Personal Intercom Number Refer to the discussion titled Intercom Number. Personal Intercom Number Preference When a telephone goes off-hook, the system automatically connects it to the personal intercom number assigned to the station. Personalized Ringing Tone This feature allows a station user with certain model telephones to choose one of several different ring tones to aid in distinguishing one ringing station from another.
General Description GCA40–215 Printer Interface The system makes a wide variety of printout records available through a serial data port provided by a communications card. The installer can direct these printouts to the SMDR/SMDA data printer or to the screen of the programming PC. Also refer to the discussions titled Communications Card Support and Serial Data Port. Privacy Refer to the discussion titled Automatic Privacy. Privacy Release The installer can assign a privacy button to a telephone.
GCA40–215 General Description Programmable Button Flexibility The programmable buttons accommodate any combination of line appearances, features, speed dial numbers and other intercom numbers. A shift operation permits the station user to program speed dial numbers on the second level.
General Description GCA40–215 Q Quick Transfer The quick transfer feature allows users to perform an automatic screened or unscreened transfer of an incoming line call without pressing their telephone’s TRANS/CNF button. The transfer occurs automatically as soon as the user who answers the call dials the intercom number or access code for the transfer location.
GCA40–215 General Description Remote Programming And Diagnostics Installers can program the FXT system from a personal computer (PC) running the visual man machine interface (VMMI) program. The PC can be connected directly to the serial data port on the CPU board or connected by modem through the public telephone network. For related information, refer to the discussion titled Modem Support.
General Description GCA40–215 Ring Back On Busy With this feature disabled, when someone calls another telephone and the calling party is busy on an outside line, the caller hears a ring back tone—not a busy tone. In this case, when the caller is using a non-display telephone he or she has no means of knowing the busy status of the called party. (LCD speakerphones can display called party status—for details on this display feature, see the paragraph titled Allow Busy Display).
GCA40–215 General Description Saved Number Redial Refer to the paragraph titled Dynamic Save Button. Screened Call Transfer Refer to the feature discussion titled, Call Transfer—Screened. Secure Account Code Display The system installer can activate the secure account code display that causes the LCD speakerphone to display a S for each digit instead of the dialed account code digits.
General Description GCA40–215 Shift Button The installer can button map a certain station to have a SHIFT button. If a telephone includes a SHIFT button, the user can press it to reach a second level of speed dial storage. Also see the paragraph titled Station Speed Dial. Silent Mode Button When a telephone is mapped with this button, the user can press it to turn off the ringer at his or her station for the duration of the current ringing call.
GCA40–215 General Description SMDA Metering Pulse Totals Metering Pulse is a method used in countries other than the United States to determine call duration and cost. Therefore, if you are installing the FXT System in a country that uses E1 lines, selecting this option will allow the system to cost calls by monitoring the metering pulses originating from the central office. SMDA Reports—Call Costing / Hold Time The installer can also choose between call costing reports and hold time display reports.
General Description GCA40–215 Square/Non-Square Configuration (Button Mapping) Refer to the discussion titled Programmable Button Flexibility, and Full Button Programmability of Features. Station Blocking Installers can group stations together into blocks, and then arrange those station block groups so that the stations that they have programmed into one system station block group cannot make intercom calls to stations that they have programmed into a different station block group.
GCA40–215 General Description Station Hunting Station hunting provides a means of routing both intercom and outside calls through an installer-determined grouping of stations. This call routing continues to a designated overflow location in case of no answer or if all stations in the hunt group are busy. Station hunting works equally well with intercom, standard central office (CO) lines, direct inward dialing (DID/DNIS) lines, direct inward system access (DISA) lines, and E&M tie lines.
General Description GCA40–215 DID/DNIS Display for Station Hunt Groups: If station hunt group members need to differentiate incoming DID/DNIS calls, installers can take action to cause a different display to occur. With this feature active, the display shows the incoming digits or translated name instead of the station hunting name. Multiple Call Handling For Station Hunt Groups: Installers can arrange the system to allow member stations within station hunt groups to handle multiple calls.
GCA40–215 General Description Station Hunting Operation When a system station user makes an intercom call to the hunt group pilot extension, the system rings the first available station within the hunt group (based on the group’s selected hunting method). This ringing appears on the station’s personal intercom. The system ignores all call announce settings as all intercom calls into a hunt group are treated as voice announce block calls.
General Description GCA40–215 SMDR On Transferred Calls When a system user places a line call on hold, parks it, or transfers it to another station, and another system user then picks up that call, the system detects the new user, and creates a new record for the remainder of the call. The system also updates the new SMDR field with the initial SMDR field. Plus, the system updates the call duration field and the station number.
GCA40–215 General Description Station Name The installer can assign a display name and a full name to a station. A display name is composed of a maximum of seven characters and shows in the display of an LCD speakerphone as an identification aid. A full name is composed of a maximum of 20 characters and shows in some voice mail and open architecture interface applications.
General Description GCA40–215 Subdued Off-Hook Voice Announce (SOHVA) With the subdued off-hook voice announce (SOHVA) feature, a subdued announcement can be made from one station to another station that is off-hook and busy on a call. When a user is operating a telephone in a handsfree mode, it cannot receive a SOHVA. The telephone must be a model that includes SOHVA capability.
GCA40–215 General Description Synchronized Ringing When the installer enables synchronized ringing, the central office ringing pattern is tracked on external calls that ring within the FXT system. Also refer to the discussion titled Discriminating Ringing. System Clock The system clock provides time and date information for display on LCD speakerphones and on SMDR/SMDA printouts. The clock also provides the time for the user–set alert feature.
General Description GCA40–215 Toll Restriction Override The system provides a station class of service feature that allows stations with that class of service to override their toll restriction when they select system speed dial numbers for use. System Status And Status Log Viewing When enabled, this feature permits the system to light a system status light to notify certain designated stations when a system error condition occurs. You can view the status log directly from an LCD speakerphone.
GCA40–215 General Description T T1 Digital Carrier Transmission Option (For Domestic U.S.A. Applications) The T1 digital carrier transmission option is a domestic U.S.A. option that allows up to 24 channels of voice and/or data transmissions over a single four-wire cable using multiplexing techniques in superframe (SF) or extended superframe (ESF) format.
General Description GCA40–215 Pad Level—Transmit, Receive (Gain And Attenuation Settings For Line Transmit And Receive) This feature enhances the T1–E1 digital carrier transmission option, the pad level programming feature adjusts voice levels for both the transmit and receive circuits in the individual channels. The choices include: Gain 2, Gain 1, Nominal, Loss 1, Loss 2, Loss 3, Loss 4, and Loss 5. These settings provide an approximate +6 to -15 dB range of choices.
GCA40–215 General Description Time And Date The time designation is in a 12-hour format. Time and date appear on the LCD speakerphone and the SMDA/SMDR record printout. Timed And Immediate Recall If a telephone user places a call on hold and fails to pick it back up within a preprogrammed time, the call rings the user’s telephone again. While only the telephone that put the call on hold rings, all other telephones that share call appearance will flash the light for the held call at a hold recall rate.
General Description GCA40–215 Toll Restriction With the toll restriction feature, the system allows or denies outgoing line calls to selected users over selected lines. Toll restriction meets different dialing needs by allowing users to dial numbers that they are required to dial yet restrict them from dialing numbers they are not allowed to dial.
GCA40–215 General Description The installer enables this feature and assigns it to particular lines through line programming or stations through class of service programming using the PC. The system manager can also select this feature from the applicable class of service from a programming station for intercom calls placed on hold. The choices when programming this feature are: music from source one, music from source 2, tone on hold, or nothing.
General Description GCA40–215 RNA Or Busy Tracking If the called station fails to answer or is busy, the caller can activate the Tracker Paging System by pressing the TRACK button on his or her telephone. The TRACK button is one of the telephone’s interactive buttons. On telephones not equipped with interactive buttons, the caller activates the Tracker Paging System by dialing the Tracker access code (defaults toS 8).
GCA40–215 General Description Programming Options There are three levels of programming associated with Tracker operation. The installer or installer performs the FXT System level using a PC. Programming at this level installs Tracker operating parameters and pager-to-intercom assignments that can only be changed at this programming level. The PC attendant level of programming, available when the PC attendant position is installed, operates in one of two modes–local or system.
General Description GCA40–215 V Voice Mail Integration Digits Installers can choose the DTMF digits that the FXT sends to a voice mail system. A voice mail system uses these DTMF digits to determine system and station status so that it can properly process a call. Installers must be versed in the voice mail’s requirements before they can assign DTMF integration digits in the FXT. The system defaults the voice mail parameters to match the Comdial voice mail system.
GCA40–215 General Description Voice Announce Blocking This feature allows the user of multiline telephones to block voice announced intercom calls by dialing a special code or by pressing a programmed button. VMMI Backwards Compatibility Enhancement With release 13A, the current revision VMMI software can program earlier versions of the common code base (CCB) databases in both on- and off-line modes of operation and leave that software at its earlier revision.
General Description GCA40–215 Opening Database Files When opening a database file that is at a revision earlier than the current VMMI revision, VMMI will no longer automatically translate that database to the current revision. When opening a database file with a revision of 12A or later, VMMI opens the database and allows programming while leaving the database revision unchanged.
GCA40–215 General Description Z Zone Paging This feature arranges for stations to transmit and/or receive voice announcements to and from a particular group of stations or to all stations. This feature also arranges for all-call and zone paging to an external paging device.
Index GCA40–215 Index A Abandoned Hold Release . . . . . . . . . 6–3 Access Denied . . . . . . . . . . . . . . . . . 6–3 Auxiliary Equipment Interface. . . . 6–16 Auxiliary Jack. . . . . . . . . . . . . . . . . . 2–3 Auxiliary Station Ringer Interface . . . . . . . . . . . . . . . 6–16 Access Restriction . . . . . . . . . . . . . 6–60 Access, Line Group . . . . . . . . . . . . 6–61 Account Code Button . . . . . . . . . . . . 6–3 B Account Code Display . . . . . . 6–4, 6–76 Background Music . . . . .
GCA40–215 Index Call Announce Beeps . . . . . . . . . . . 6–18 Connecting The System . . . . . . . . . . 4–1 Call Costing . . . . . . . . . . . . . . 6–9, 6–18 Console Support . . . . . . . . . . . . . . . 6–25 Call Duration, Maximum . . . . . . . . 6–64 Consoleless Operation . . . . . . . . . . 6–26 Call Forward. . . . . . . . . . . . . . . . . . 6–19 Consultation Hold. . . . . . . . . . . . . . 6–26 Call Forward, RNA . . . . . . . . . . . . 6–74 Controlling Relays, Connecting . . . .
GCA40–215 Index I Line Appearance, Enhanced. . . . . . 6–61 Idle Line Preference . . . . . . . . . . . . 6–52 Line Boards . . . . . . . . . . . . . . . . . . . 3–3 Idle Line Priority . . . . . . . . . . . . . . 6–52 Line Connection . . . . . . . . . . . . . . . . 4–1 Immediate Recall . . . . . . . . . . . . . . 6–90 Line Display . . . . . . . . . . . . . . . . . . . 6–5 Impact SCS Telephones . . . . . . . . . . 2–1 Line Group Access . . . . . . . . . . . . . 6–61 Impact Telephones . . . . . . .
Index GCA40–215 Multiple Redial. . . . . . . . . . . . . . . . 6–66 PC Attendant Position . . . . . . . . . . 6–10 Music Interface. . . . . . . . . . . . . . . . 6–66 Personal Intercom Number. . 6–56, 6–70 Music On Hold . . . . . . . . . . . . . . . . 6–66 Physical Board Configuration . . . . . 3–7 Music Sources, Connecting . . . . . . . 4–6 Positive Verification for Account Codes . . . . . . . . . . . . . . 6–4 Music, Background . . . . . . . . . . . . 6–16 Mute . . . . . . . . . . . . . . . . .
GCA40–215 Index Redial, Automatic. . . . . . . . . . . . . . 6–12 Serial Data Ports, Connecting . . . . . 4–9 Redial, Saved Number . . . . . . . . . . 6–76 Service Observing . . . . . . . . . . . . . 6–76 Release Button . . . . . . . . . . . . . . . . 6–73 Shift Button . . . . . . . . . . . . . . 2–4, 6–77 Reminder Alert . . . . . . . . . . . . . . . . 6–73 Silent Mode Button . . . . . . . . . . . . 6–77 Remote Programming. . . . . . . . . . . 6–74 Single-Line Telephones . . . . . . . . .
Index System Status, Viewing . . . . . . . . . 6–87 GCA40–215 Transfer Tracking . . . . . . . . . . . . . . 6–93 Transfer, Unscreened . . . . . . . . . . . 6–94 T Transmit Metering Mode (Argentina) . . . . . . . . . . . . . . . . . . . . 6–7 T1 Digital Carrier . . . . . . . . . . . . . . 6–88 TSAPI Support . . . . . . . . . . . . . . . . 6–89 T1 Line Board . . . . . . . . . . . . . . . . . 3–3 T1/PRI Line Board . . . . . . . . . . . . . 6–58 TAP . . . . . . . . . . . . . . . . . . . . . . . .
NOTES
This manual has been developed by Comdial Corporation (the “Company”) and is intended for the use of its customers and service personnel. The information in this manual is subject to change without notice. While every effort has been made to eliminate errors, the Company disclaims liability for any difficulties arising from the interpretation of the information contained herein.
GCA40–215.02 05/00 printed in U.S.A.
