Programming instructions

Call Parking
You can place a call on hold in the system so that it can be answered from any
station, even though that station may not have a line appearance for the call. You
accomplish this by placing the call in one of many park orbits, where the call
remains until it is answered.
You park calls in predefined zones and then retrieve them by dialing an intercom
feature code or by pressing a preprogrammed call park button. The system can
hold up to nine calls in park zones (also referred to as orbits) where they are
retrievable by all users in the system.
·
To place a call on hold within the system where it can be
answered at any telephone in the system (parking a call in
orbit),
1. While on the call, PRESS INTERCOM AND DIAL
*
.
2. DIAL code for park location (orbit) (
91
to
99
for orbit
1–9).
3. REMEMBER the code for later use OR MAKE IT KNOWN to
those who need to know in order to retrieve the call.
·
To retrieve a call that was placed on hold in the system
(parked),
1. From any station, PRESS INTERCOM AND DIAL
#
.
2. DIAL code for orbit 1–9 (
91
to
99
).
Handling Park Recalls
If a call remains unanswered after the park recall time has ended, the system
returns the call to the parking station where it rings. If that telephone includes an
LCD display, a message appears on the display that shows the line number. The
system installer sets the call park recall times.
·
To answer a park recall,
1. SELECT
ANS
. The call will then connect to your station.
40 Attendant Manual - DSU II Digital Expandable System
Advanced Call Handling GCA70-245