Programming instructions

Directed Hold
This feature allows you to pick up the last call a user placed on hold at another
station. This feature does not allow you to pick up exclusive hold calls or calls
that are in the process of being transferred. In addition, this feature allows you to
place a call on hold at another station and have this call appear to be the one that
has been on hold there for the longest time. Features such as hold recall apply to
the station that received the directed hold call and not to the station that sent the
directed hold call.
·
To place a call on hold at another telephone (directed hold),
1. While on line, PRESS INTERCOM OR TRNS/CONF if intercom
call.
2. DIAL
*90.
3. DIAL extension number of telephone to receive held call.
·
You can pick this call back up if you need to. To do this,
1. DIAL *4.
2. DIAL extension number of that telephone.
3. ANSWER call as desired OR PRESS SPEAKER to hang up.
·
To pick up a call that was placed on hold at your telephone
by a user at another telephone,
1. PRESS INTERCOM AND DIAL #90.
18 Attendant Manual - DSU II Digital Expandable System
Answering Calls GCA70-245