Digital Telephone System System Manual For The Impact DSU This publication is applicable to the following equipment: G0408, with software I0408, revision 18A and later G0816, with software I0816, revision 18A and later G1632, with software I1632, revision 18A and later Supports Impact, Impression, DigiTech, and Scout Telephones R
Printed in U.S.A.
Digital Telephone System System Hardware And Software Instructions For the Impact DSU This publication is applicable to the following equipment: G0408, with software I0408, revision 18A and later G0816, with software I0816, revision 18A and later G1632, with software I1632, revision 18A and later Supports Impact, Impression, DigiTech, and Scout Telephones R Printed in U.S.A. IMI66–107.
C E R T I F I E D 9 0 0 1 R E D I T E G CER TI FICATION ANSI-RAB I S T A R Accredited by the Dutch Council for Accreditation for certification and registration activities. R D A E C C I S O R Comdial's Quality Management System Is Certified To The ISO 9001 Standard. Comdial strives to design the features in our communications systems to be fully interactive with one another.
IMI66–107 Digital Telephone System 1 Section Introducing The Digital Telephone System Title............................................................................................ Page 1.1 Using This Manual ......................................................................................12 1.2 Using Related Publications.........................................................................13 1.2.1 1.3 Locating User Information .............................................................
Digital Telephone System 1.1 IMI66–107 Using This Manual This publication contains a technical discussion of the digital telephone system; it provides step-by-step instructions for installation and programming. If you are unfamiliar with the equipment, read this manual at least once before you attempt to install and program the system. The five chapters in this manual are as follows.
IMI66–107 1.2 Digital Telephone System Using Related Publications The following publications contain information applicable to the digital telephone system. Should you need copies of these publications, contact your Comdial inside sales representative. Comdial Inside Sales Department P.O. Box 7266 Charlottesville VA 22906 Call: 1-800-347-1432 1.2.
Digital Telephone System IMI66–107 Operation With Impact Telephones and Consoles These user guides are for telephones with product codes 8024S, 8124S, 8012S, 8112N, 8101N, and console IB64X.
IMI66–107 1.3 Digital Telephone System Accessory Information The digital telephone system is capable of supporting several accessory software and hardware devices. You can add voice mail, industry standard telephones, and headset capabilities to your digital telephone system. 1.3.
Digital Telephone System 1.3.3 IMI66–107 Battery Back Up You can install an optional battery backup that provides power to the system in the event of a power failure. For more information, see section 2.20.1, Installing The Battery Backup. 1.3.4 DSS/BLF Console You can add a separate DSS/BLF console to provide additional DSS/BLF buttons to a particular station (such as an attendant). These additional DSS/BLF buttons work just like the DSS/BLF buttons on the telephone.
IMI66–107 1.4 Digital Telephone System Hardware Summary The digital telephone system consists of an electronic Digital Service Unit (DSU)usually referred to as common equipmentoptional expansion modules to extend station and line capacities, dedicated digital electronic key telephones, and interconnecting wiring consisting of small, 2- or 4-conductor, twisted-pair cable. The digital telephone system supports all Comdial proprietary digital telephone models.
Digital Telephone System 1.5 IMI66–107 Common Equipment Description The common equipment base unit is a fully electronic device. It is essentially a special purpose computer system acting as a communications controller between central office (CO), private branch exchange (PBX), or CENTREX supplied lines and the proprietary digital telephone stations. The software design of the common equipment provides complete system support and great flexibility of operation.
IMI66–107 Digital Telephone System 14. 3.7 " 2.13" 7. 16 .5 2 " 5 . " 43" " 3 21. " 4-Line, 8-Station Base Unit 14. 3.7 " 2.13" 7. 16 " 43" 25" .5 26. 5 27. " " 8-Line, 16-Station Base Unit CAJS 74 14. " 43" " 2. 4.54" 7. 16 25" .5 26. " 5 27.
Digital Telephone System 1.6 IMI66–107 Station Descriptions The digital telephones used with the digital telephone system are electronic, microprocessor-controlled, devices. They allow not only multiline pickup but also single button access to features available from the serving CO, PBX, CENTREX, or common equipment. The digital telephones are available in several different styles with several models available in each style. The following list details the available telephones. 1.6.
IMI66–107 Digital Telephone System 7.65 " 4. 3" 4. 6 " .625" 7714X 7714S 77 S 1.112" 6.451" 4. 7" 2. 7" .625" 77 1X CAJS 45 1.
Digital Telephone System 1.6.
IMI66–107 Digital Telephone System 7.13 1 .75 S, 24 . 124 S 1 1N, 112N . CAJS 77 4.64 3.731 . . ,12S 112S 1.
Digital Telephone System 1.6.3 IMI66–107 Impression Telephone Descriptions 1 ABC 2 DEF 3 1 ABC 2 DEF GHI 4 JKL 5 MNO 6 GHI 4 JKL 5 MNO 6 PRS 7 TUV 8 WXY 9 PRS 7 TUV 8 WXY 9 OPER SPKR HOLD 0 # T/C OPER MUTE ITCM TAP 0 3 # SPKR T/C MUTE HOLD TAP ITCM unisyn01.cdr unisyn05.cdr 2022S (22-Line LCD Speakerphone) 2122S (22-Line Speakerphone) 2122X (22-Line Monitor Telephone) R unisyn09.
IMI66–107 Digital Telephone System 4.78" 9.08" 3.94" 8.90" UNIS029 1.13" 7.130 2101N 8.
Digital Telephone System 1.6.4 IMI66–107 Station Controls And Indicators Ringer Volume Control Each station has a ringer volume control. Adjust the ringer volume of each station to suit your needs. Telephone Model 7114S, 7114X, 8024S, 8124S, 8012S, 8112S 7701X, 8101N, 8112N Control Location Rocker switch located on front face plate. Adjust while ringing to set volume. Switch on bottom housing. Set for fixed volume levels.
IMI66–107 Digital Telephone System Interactive Buttons (NOT Programmable) LCD Alphanumeric Display Speaker Progammable Buttons Handset Keypad Transfer/ Conference Button Volume Control 1 QZ 2 ABC 3 DEF Shift Button 4 GHI 5 JKL 6 MNO Message Waiting Light 7 PRS 8 TUV 9 WXY 0 OPER # SHIFT Mute Button MUTE TRNS/CNF Speaker Button SPEAKER HOLD TAP INTERCOM Hold Button TAP Button Microphone Opening Intercom Button CAJS107 LCD Alphanumeric Display Interactive Buttons (NOT Programmable) Au
Digital Telephone System IMI66–107 LCD Display Interactive Buttons Speaker Mute Button T/C Button 1 ABC 2 DEF 3 GHI 4 JKL 5 MNO 6 PRS 7 TUV 8 WXY 9 OPER SPKR Button Message Waiting Light 0 Feature Buttons, Line Buttons, and DSS Buttons # SPKR T/C MUTE HOLD TAP ITCM Volume Control cajs110 Hold Button Microphone Opening TAP Button ITCM Button Figure 1–10: Station Controls And Indicators On Impression Telephones 1 – 18 Introducing The DSU
IMI66–107 1.
Digital Telephone System IMI66–107 Conferencing G0408 and G0816 1 five-way plus 1 three-way plus 2 SOHVA 2 four-way plus 2 SOHVA 1 four-way plus 3 three-way 5 three-way plus 1 SOHVA Maximum Combinations at Any One Time G1632 4 five-way plus 1 three-way plus 1 SOHVA 6 four-way plus 2 three-way 3 four-way plus 9 three-way 16 three-way SMDA Storage Capacity G0408 800 G0816 1600 G1632 1600 Station Cable Requirements Type Maximum Length 2-wire (1-pair) twisted, non-shielded cable 1000 feet with 24 gauge
IMI66–107 Digital Telephone System Music Interface Input Level Input Impedance Connector 3 Volts peak-to-peak maximum Approximately 500 Ohms RCA phono jack Station Message Detail Recording Port Format Parity Data Bits Stop Bits Baud Rate Handshaking Cable Length Serial, pseudo RS-232C None 7 or 8 (programmable) 1 or 2 (programmable) Programmable in class of service X on -X off Hardware -CTS 500 feet maximum PA Port Output Level Output Impedance Connector 400 Millivolts peak-to-peak (typical speech) A
Digital Telephone System 1.7.
IMI66–107 Night Transfer (Attendant) Digital Telephone System Cancel On Line Retrieve Message On Off Personal Ringing Tones Pulse/Tone Switching Redial Last Dialed Number Save Number Redial Service Observing Speed Dial TAP (on line) Toll Restriction Override Tracker Pager Voice Announce Block Zone Page Set Tones 16 Use Store Station System Activate Activate Enable Disable Send Message Block Unblock Zone 1 Zone 2 Zone 3 INTERCOM, INTERCOM, HOLD INTERCOM, S # 03, Programmed Button INTERCOM, ✳ # 03, Pr
Digital Telephone System 1.7.
IMI66–107 1.8 Digital Telephone System Seeking Repair Assistance If your common equipment cabinet or individual stations need repair, you may return the equipment to Comdial. Comdial will, at its option, either repair or replace it. There is a fixed charge for this repair. For information on this charge, call or write to the address given below. Comdial P.O.
IMI66–107 2 Section 2.1 Digital Telephone System Installing The Digital Telephone System Title ........................................................................................................... Page Mounting Considerations ..........................................................................2–4 2.1.1 2.1.2 2.1.3 Tools And Hardware ..............................................................................2–5 The Underwriters Laboratories Installation Notice ..........................
Digital Telephone System Section IMI66–107 Title ........................................................................................................... Page 2.6 Installing DSS/BLF Consoles ..................................................................2–26 2.7 Connecting A Power Failure Station......................................................2–28 2.8 Using The Auxiliary Equipment Interface ............................................2–29 2.
IMI66–107 Section Digital Telephone System Title ........................................................................................................... Page 2.16 Checking The System Installation ..........................................................2–51 2.16.1 2.16.2 2.16.3 Checking The Resistance......................................................................2–51 Checking The Voltage ..........................................................................
Digital Telephone System 2.1 IMI66–107 Mounting Considerations The following requirements will help you to install the digital telephone system. • Locate the equipment cabinet within four feet of an AC electrical outlet dedicated exclusively to the use of this equipment. The outlet must be a 117 VAC 15 AMP circuit with a third-wire ground supplied to a standard electrical outlet (NEMA 5–15R). • Mount the common equipment within 25 feet of the TELCO/PBX jacks. The recommended nominal distance is 7 feet.
IMI66–107 2.1.1 Digital Telephone System Tools And Hardware You will need the following tools and materials to install the common equipment. • Fasteners—wood screws (1/4 x 1-inch round head), toggle bolts, or wall anchors, • Screwdriver—to match fasteners, • Electric drill—if prepared holes are required, • Connecting tool—for fastening wires to a type-66 connector block, • Crimping tool—for 623-type modular plugs, • Volt/Ohm Meter. 2.1.
Digital Telephone System 2.2 IMI66–107 Mounting The Cabinet After thoroughly reviewing Section 2.1 and fully understanding its subject matter, use the following procedure to mount the common equipment cabinet 1. Unpack and carefully inspect all equipment for shipping damage. Notify the shipper immediately of any damages that you find. Verify that the packages contain all parts and accessories needed for proper installation and operation. 2.
IMI66–107 Digital Telephone System 0.87" 16.50" 21.30" 3.78" Back of 4-Line, 8-Station Base Unit 20.50" 4-Line, 8-Station Base Unit 0.88" 16.50" 27.58" 3.78" Back of 8-Line, 16-Station Base Unit 26.25" 8-Line, 16-Station Base Unit 0.88" 16.50" 27.58" 4.54" Back of 16-Line, 32-Station Base Unit 26.
Digital Telephone System 2.3 IMI66–107 Making The AC Power Connection You must employ a dedicated 117VAC 15 AMP circuit, with a third-wire ground, supplied to a standard electrical outlet (NEMA 5-15R) for the AC power connection. • For added equipment protection, connect a plug-in power line surge protector between the power cord and the AC outlet. • Thoroughly check out the installation before connecting the power cord to an electrical outlet to apply AC power to the system. 2.3.
IMI66–107 Digital Telephone System Dedicated 117VAC 15 AMP NEMA 5-15R electrical outlet with third-wire ground Plug-in power line surge protector (typical) CAJS079 Fuse (See text) Typical Common Equipment Grounding terminal Typical earth ground Figure 2–2: Making The AC Power Connection Installing The DSU 2 – 9
Digital Telephone System 2.3.2 IMI66–107 Grounding The System If spare conductors exist in the cables between the station and the 66M-xx connector blocks, it is good practice to connect them to an earth ground. Doing this may help prevent them from inducing radio frequency and/or AC interference into the system. It is also good practice to disconnect any unused station jacks from the connector block and ground that wiring to an earth ground as well.
IMI66–107 Digital Telephone System Be sure that all of the ground connections are without splices and are visible for inspection and maintenance. Tag all of the ground connections with a sign that reads: Do Not Remove Or Disconnect. If you install expansion modules on the base cabinet, attach at least a #10 or #12 insulated, solid copper wire between the frame ground stud on the expansion module(s) to the frame ground stud on the base cabinet.
Digital Telephone System 2.4 IMI66–107 Connecting The Lines The line terminations for the common equipment cabinet are standard modular plug/jack connections. Line configuration must be loopstart only. Each modular jack provides termination for two lines. Modular line jacks 1 and 2 also provide termination for an auxiliary pair in addition to the two outside lines. The outside line termination can be a type 66M-xx connector block or individual 6-position modular jacks.
IMI66–107 Digital Telephone System (Typical 8-Line, 16-Station Base Unit Shown) 6-Wire Twisted Pair Cable { { { { RING 2 RING 1 TIP 1 TIP 2 RING 4 RING 3 TIP 3 TIP 4 CO/PBX LINES RING 6 RING 5 TIP 5 TIP 6 RING 8 RING 7 TIP 7 TIP 8 Line Terminations Type 66M-XX Connector Block or Individual 6-Position Modular jacks Aux. Ring 6 Ring 2 5 Ring 1 4 3 Tip 1 2 Tip 2 1 Aux. Tip Pin designation for Line Jacks 1 and 2 CAJS083 No Conn. Ring 2 6 5 Ring 1 4 3 Tip 1 2 Tip 2 1 No. Conn.
Digital Telephone System 2.4.1 IMI66–107 Line Connection Details The table on the next page shows the line connection details for all three of the common equipment base units. Jacks one and two are the same for all three cabinets, jacks three and four are the same for both the G0816 and G1632 cabinets, and jacks five through eight are only available on the G1632 cabinet. 2.4.
IMI66–107 Digital Telephone System Table 2–2: Understanding the Line Connection Details Common Equipment Type G0408, G0816, and G1632 Line Jack 1 2 3 G0816 and G1632 4 5 6 G1632 7 8 Pin No.
Digital Telephone System 2.5 IMI66–107 Connecting The Stations The digital telephone system supports the operation of proprietary Comdial telephones. The G0408, G0816 and G1632 common equipment supports the installation of up to eight, 16, or 32 telephones, respectively. Add-on expansion modules are available to expand the station capacity of the systems. One 4-line 8-station expansion module can be added to the G0408. The G0816 and G1632 can each take two expansion modules.
IMI66–107 2.5.1 Digital Telephone System Grounding The Stations Remember, if spare conductors exist in the cables that run between the stations and the 66M-xx connector blocks, it is good practice to connect them to earth ground. Doing this may help prevent them from introducing radio frequency and/or AC interference into the system. Also remember that it is good practice to disconnect any unused station jacks from the connector block and ground that wiring to earth ground as well.
Digital Telephone System 4-Line, 8-Station Base Unit IMI66–107 8-Line, 16-Station Base Unit Station 10-17, Power Fail Station Grounding Terminal Grounding Terminal Station 10-25 Power Fail Station 16-Line, 32-Station Base Unit Stations 10-25 Stations 26-41 Power Fail Station CAJS084 Grounding Terminal Figure 2–6: Station Connections 2 – 18 Installing The DSU
IMI66–107 2.5.4 Digital Telephone System Connecting Stations To The G0408 This table shows the color-coded connections for a G0408 common equipment cabinet. Table 2–3: Connecting Stations To The G0408 Common Equipment Cabinet 25-Pair Connections Two-Wire Connections Station Connections Wire Color Pair Pin No.
Digital Telephone System 2.5.5 IMI66–107 Connecting Stations To The G0816 This table shows the color-coded connections for a G0816 common equipment cabinet. Table 2–4: Connecting Stations To The G0816 Common Equipment Cabinet 25-Pair Connections Two-Wire Connections Station Connections Wire Color Pair Pin No.
IMI66–107 2.5.6 Digital Telephone System Connecting Stations To The G1632 The following two tables show the color-coded connections for a G1632 common equipment cabinet. Table 2–5: Connecting Stations To J1 On The G1632 Common Equipment Cabinet 25-Pair Connections Two-Wire Connections Station Connections Wire Color Pair Pin No.
Digital Telephone System IMI66–107 Table 2–6: Connecting Stations To J2 On The G1632 Common Equipment Cabinet 25-Pair Connections Two-Wire Connections Station Connections Wire Color White-Blue Blue-White White-Orange Orange-White White-Green Green-White White-Brown Brown-White White-Slate Slate-White Red-Blue Blue-Red Red-Orange Orange-Red Red-Green Green-Red Red-Brown Brown-Red Red-Slate Slate-Red Black-Blue Blue-Black Black-Orange Orange-Black Black-Green Green-Black Black-Brown Brown-Black Black-Slate
IMI66–107 2.5.7 Digital Telephone System Wall Mounting The Telephone Stations The DigiTech (product code 77nnn), Impact (product code 8nnnn), and Impression (product code 2nnnn) telephones are shipped from the factory configured for desk use. To convert them for wall-mounting, follow the procedures outlined below. To convert the DigiTech model 77nnn telephones for wall-mounting, 1. Disconnect line cord and handset cord from telephone. 2. Turn telephone over to expose lower housing.
Digital Telephone System IMI66–107 To convert the model Impact (models 80nnn and 81nnn) and Impression (models 20nn and 21nnn) telephones for wall-mounting, 1. Turn telephone over and disconnect line cord and handset cord from telephone. Do not damage line cord on plastic dressing tabs. 2. Remove screws from pedestal and unlatch it from telephone housing, rotate it 180 degrees, relatch its tabs in the slots in the lower housing of the telephone, and replace screws. 3.
IMI66–107 Digital Telephone System To wall-mount the telephones, After configuring a telephone for wall mounting, either mount it directly on the wall using two #10 panhead screws (obtained locally), or mount it on a wall jack cover plate. If using a wall jack cover plate, use an AT&T type 630B wall plate for best results. 1. If #10 screws are used, thread them into the wall within 1/8-inch of the surface. Refer to Figure 2–9 for the spacing dimensions. 2.
Digital Telephone System 2.6 IMI66–107 Installing DSS/BLF Consoles The digital telephone system supports the installation and use of a DigiTech DD32X or Impact IB64X consoles at any available station port. The number of installed consoles is limited only by port availability; however, since a console complements a companion telephone located in an adjacent station port, you can use up to one-half of the available station ports for consoles.
IMI66–107 Digital Telephone System While the first console (the one installed at the logic-paired port) extends the autodial buttons of the paired telephone by 48 and provides DSS/BLF coverage for station ports 10 through 57, the second console (the one installed at the programmed station port) provides DSS/BLF coverage as follows: • On a 32-station system with two 8-station expansion modules, the first 16 buttons are automatically assigned (defaulted) to station ports 42 through 57 for DSS purposes.
Digital Telephone System 2.7 IMI66–107 Connecting A Power Failure Station The system provides a tip and ring pair connected to line 1 as an emergency power failure circuit. This circuit is active during a commercial AC power failure if an external battery assembly is not installed to provide battery back-up power to the system.
IMI66–107 2.8 Digital Telephone System Using The Auxiliary Equipment Interface You can connect an industry-standard telephone or a data device such as a modem or a FAX machine on a line ahead of the common equipment if you wish. If you do so, the system can detect an off-hook condition in the connected device and turn on the line status light at the system telephones to indicate that the line is busy. Connection is across tip and ring of lines 2 and 4.
Digital Telephone System 2.9 IMI66–107 Common Audible And Auxiliary Ringing Interface You can use the relay closure dry-contact points for controlling external audible equipment. These contact closures track the pattern of the ringing for incoming calls. The contacts are closed during the ringing period and are open during the silent period. CAUTION Do not exceed a 1 amp at 24 volts (0.5 amp at 48 volts) load on these control terminals.
IMI66–107 Digital Telephone System Figure 2–13: Connecting Typical Common Audible Interface Wiring Installing The DSU 2 – 31
Digital Telephone System IMI66–107 2.10 Using The External Paging Interface The system provides a special transformer-isolated paging port that you can use to couple the system to a customer-supplied external paging amplifier. This external paging port does not provide a talk-back path nor will it recognize DTMF dial tones. You can use the relay closure dry-contact points that the system makes available at the ringing port terminal for controlling the external paging amplifier during a paging operation.
IMI66–107 Digital Telephone System 2.11 Using A Line Port As An External Paging Interface You can use class of service programming to program a line port to be an AUXILIARY port. As an AUXILIARY port, a user can use it to couple a telephone to an external paging device that you have wired to the line port. He or she does this from any station with that line presence by pressing the proper line button to select the AUXILIARY port.
Digital Telephone System IMI66–107 2.12 Connecting Data Devices This section contains information on two stages of wiring connections for data devices. Section 2.12.1 explains connections from stations to modular jacks. Section 2.12.2 details wiring from the modular jack to the DSU by way of the punch-down-block. 2.12.1 Making Modular Jack Data Connections Modular jack connections are wiring connections from a station to a modular (wall) jack. The system provides two RS232 Data Ports for use.
IMI66–107 Digital Telephone System TD RD SG } From RS232 Data Port A Typical modular to EIA adapter wiring shown for reference only.
Digital Telephone System 2.12.2 IMI66–107 Making The Common Equipment Data Connections You must make wiring connections from the modular jack (wall jack) to the G0408 and G0816 common equipment cabinets by way of the punch-down-block, while the G1632 cabinet provides modular jacks for the data connections. The default data communications format is as follows: • 7-bit data with 2 stop bits and no parity • Baud rate of 300 baud.
IMI66–107 Digital Telephone System Station Connector Block Data Ports (4-line, 8-station base unit and 8-line, 16-station base unit) NOTES: 1. Maximum distance between common equipment cabinet and printer or VDT typically limited to 500 feet. Longer distances require limited distance modems at either end of run. 2. Some data devices require CTS signal for proper operation. Route to device as needed.
Digital Telephone System 2.12.3 IMI66–107 Programming With A Video Display Terminal You can program the digital telephone system using a telephone or a Video Display Terminal (VDT). You can connect the VDT directly to the DSU, or you can program the system remotely using the following equipment: • VDT or a PC and appropriate software program, • Pair of data modems. The data modems must be: “Hayes-compatible,” capable of 300-, 1200-, 2400-, or 9600-baud data speeds, and have auto-answer capability.
IMI66–107 Digital Telephone System If you experience difficulty in establishing a communications path between your VDT, modems, and the digital telephone system, note the following suggestions: • make sure that you have enabled the modem auto-answer feature, • confirm that the modems are wired correctly. Reverse connections at pins 2 and 3 if necessary, • check the modem’s instruction manual.
Digital Telephone System IMI66–107 2.13 Using The Music Interface If music is to be part of the system, connect a customer-provided music source to the common equipment music interface jack (phono jack) provided for this purpose. The impedance of this input is approximately 500Ω. Use the volume control on the music source to adjust the audio level of the music as required.
IMI66–107 Digital Telephone System 2.14 Using The Add-On Expansion Module You can install one or two optional add-on expansion modules on the common equipment base unit to increase the line and station capacity of an installed system. The default numbering of the expanded lines and stations begin with the next higher line or station port number from that provided by the host base unit. The numbering continues sequentially from top module to bottom module if two modules are installed.
Digital Telephone System 2.14.1 IMI66–107 Expansion Capabilities The 4-line 8-station expansion module adds station and line capability in several different combinations.
IMI66–107 2.14.2 Digital Telephone System Connecting Stations To The Expansion Module The station connections are available at a 50-pin connector.
Digital Telephone System 2.14.3 IMI66–107 Installing The Add-On Expansion Module Each add-on expansion module measures 15.5" wide x 9.4" high x 1.6" wide and weighs approximately 4 pounds. The modules are designed so that you can attach them to the base unit and connect them to it via cabling. NOTE: If you plan to upgrade the system software at the same time that you add expansion modules, be sure to add the expansion modules first by following steps 1 through 11.
IMI66–107 Digital Telephone System Typical Base Unit (8-Line, 16-Station Base Unit) Nameplate (Remove to expose base unit connectors) Top Location Upper Mounting Holes (2 Places) Lower Mounting Holes (2 Places) Bottom Location AM012 Connecting Cable and Plug Securing Screw Ground Modules to Base Unit Snap Slots for Nameplate Typical Add-On Module Figure 2–21: Installing The Add-On Expansion Module Installing The DSU 2 – 45
Digital Telephone System IMI66–107 2.15 Upgrading The System Software The following sections contain information on safety precautions you should take before working on the common equipment, procedures for making a copy of the call cost records before upgrading software, instructions for replacing the software cartridge, and instructions for master clearing the system to load the new software. 2.15.
IMI66–107 2.15.2 Digital Telephone System Saving The Call Cost Records To save the call cost records, 1. Make a copy of the call cost records and then delete them from the system memory per the following procedure: To print records: press INTERCOM, dial ✳ # 076#, and press SPEAKER. To delete records: press INTERCOM, dial ✳ # 077#, and press SPEAKER. 2. Use the VDT programming procedure to save the current system data base on a PC.
Digital Telephone System 2.15.3 IMI66–107 Replacing The Software Cartridge Upgrading software in the digital telephone system consists of removing the current software cartridge and exchanging it with a board containing updated software. CAUTION To avoid any chance of electrostatic discharge damage to the softtware cartridge, avoid touching the connector with your fingers while handling it.
IMI66–107 Digital Telephone System CAJS091A Typical Common Equipment Base Unit Software Cartridge (Lift out to remove) Figure 2–23: Removing The Software Cartridge CAJS091 Typical Common Equipment Base Unit Software Cartridge (Push in to install) Figure 2–24: Installing The Software Cartridge Installing The DSU 2 – 49
Digital Telephone System 2.15.4 IMI66–107 Master Clearing The System To reboot the system and load the new software, 1. Restore power to the system. 2. Perform the master clear procedure from the VDT or at the programming station as follows: • press INTERCOM, • dial ✳ # 746 ✳, • dial 90, • dial 51684, • press SPEAKER. 3. Use the VDT programming procedure to re-load the system data base into the system memory.
IMI66–107 Digital Telephone System 2.16 Checking The System Installation The system operating features are set to default conditions at initial power-up. These conditions provide a basic operating system with a known set of parameters, and you should check out the system with the default conditions in place. At any time while the system is operating, you can reset default conditions from station port 10 or 12 following the instructions provided in chapter 3, Programming. 2.16.
Digital Telephone System 2.16.3 IMI66–107 Checking The General Operating Conditions 1. Check the red light emitting diode (LED) system status indicator. Be sure that it is on steady. If it is off or flashing, refer to the paragraph titled Checking the System Status Indicator. 2. Refer to the user’s guide for operating information and perform a general operational test of the system by exercising the features from station port 10 or 11.
IMI66–107 Digital Telephone System 2.17 Isolating Failures Section 2.17 will help you to find and identify problems that might occur in the digital telephone system. 2.17.1 Checking The System Status Indicator A red LED located on the common equipment cabinet near the music port is the system status indicator. This indicator light comes on when power is supplied to the system.
Digital Telephone System IMI66–107 2.18 Installing The System Options And Accessories This section contains information on installing the battery back up, the analog terminal interface, and the data interface unit. 2.18.1 Installing The Battery Back Up Assembly Preparing The Battery Back Up Assembly For Use The factory ships the battery back up assembly with the harness installed in the enclosure.
IMI66–107 Digital Telephone System batt1.
Digital Telephone System IMI66–107 Connecting The Battery Back Up Assembly The common equipment provides an interface connector for the connection of an optional external battery assembly. CAUTION Be sure that the AC power cord is connected to the electrical outlet before connecting an external battery assembly to the common equipment interface connector. This ensures that internal protection circuitry is operating to prevent damage that could result from improper connection.
IMI66–107 Digital Telephone System During AC operation, the common equipment provides recharging current to maintain the voltage potential of the external battery assembly at an operational level. The charging circuit may not provide an adequate charge if an installed battery assembly has a current rating of greater than 40 ampere-hours. You should measure the battery assembly voltage every three months.
Digital Telephone System 2.18.2 IMI66–107 Installing The Analog Terminal Interface Introducing The Analog Terminal Interface The ATI-D is a multipurpose, on-premise accessory for the digital telephone system. It has dual circuits that provide the following features: • INDUSTRY-STANDARD TELEPHONE (IST) INTERFACE—This feature adapts most industry-standard telephone (IST) devices to the digital telephone system. The ATI-D will accept both tone (DTMF) and pulse (rotary) dialing from these devices.
IMI66–107 Digital Telephone System Detailing The The Analog Terminal Interface Specifications Power requirements: Supplied by the common equipment Ringing voltage: 55 VAC Nominal @ 20 Hz (45 VAC minimum) Power rated to maximum REN = 2.0 Battery feed voltage: 24 VDC nominal Loop current limits between ATI-D and IST interface: DC loop limits from ATI-D to industry standard interface per port: 20 ma min. at 620 ohms 70 ma max. at 0 ohms 620 ohms maximum including interfaced telephony device.
Digital Telephone System IMI66–107 Mounting The Analog Terminal Interface Refer to Section 2.1 at the beginning of this chapter for system mounting considerations that are also applicable to the analog terminal interface. Mounting Procedure 1. Unpack and carefully inspect the ATI-D for shipping damage. Notify the shipper immediately of any damage found. Verify that the package contains all parts and accessories needed for proper installation and operation. 2.
IMI66–107 Digital Telephone System Figure 2–28: Detailing The ATI-D Dimensions Installing The DSU 2 – 61
Digital Telephone System IMI66–107 Connecting The Analog Terminal Interface Connect the ATI-D per the diagram detailed on the following page. A grounding wire is not required for operation; however, one is desirable for decreasing radio frequency interference and electrostatic discharge susceptibility. The ATI-D housing provides a frame ground stud for this purpose. Connect a #10 or #12, insulated, solid copper wire between this ground stud and a reliable earth ground.
IMI66–107 Digital Telephone System Typical Station Connector Block 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Connect to Station Connector Jack 50 26 25 1 CLIP TERMINALS Common Equipment Jack Line Jack Line Jack PIN 1 No Connection PIN 2 IST 2 (Tip) PIN 3 IST 1 (Tip) PIN 4 IST 1 (Ring) PIN 5 IST 2 (Ring) PIN 6 No Connection ATI-D Common Equipment Jack PIN 1 No Connection PIN 2 Odd Station (Tip) PIN
Digital Telephone System IMI66–107 Installing An OPX Long Loop Adapter For Off-Premise Service As stated previously, the analog terminal interface is an on-premise device. You must use an OPX long loop adapter if you wish to adapt the ATI-D to support an off-premise application. An OPX long loop adapter connects to a single telephone line and can greatly extend the line’s loop length (the Proctor Model 46222 adapter*, for example, can extend line length to 30,000 feet).
IMI66–107 Digital Telephone System Typical Station Connector Block 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Connect to station connector jack on common equipment.
Digital Telephone System IMI66–107 Understanding The Programming Requirements The ATI-D provides the interfacing capability required to connect most IST equipment to a station port of an digital telephone system. The IST provides basic intercom service coupled with the ability to access outside lines. Through programming, the IST acts as either as an intercom-only telephone or as a full-featured business telephone.
IMI66–107 Digital Telephone System ATI-D Distinctive Ringing Intercom calls that ring at equipment connected through an ATI-D have a different cadence than outside calls. Intercom ring cadence is: 1 sec. on, .5 sec. off, 1 sec. on, 3.5 sec. off. Outside call ring cadence is: 2 sec. on, 4 sec. off. You can program disable this distinctive ringing feature to make the intercom ring cadence the same as that for outside calls.
Digital Telephone System 2.18.3 IMI66–107 Installing The Data Interface Unit Unpack the Data Interface Unit (DIU) and check for the following parts: • Telephone line cord • Power cable with attached transformer. Verify that the Digital Service Unit (DSU) contains software revision 17A or later. If you need to upgrade the DSU software, see the section entitled “Software Cartridge.
IMI66–107 Digital Telephone System 3. Install two #8 X 3/4-inch screws in the wall at the locations you marked in step 2. Tighten the screws until the screw heads are 1/4-inch from the surface of the wall. 4. Place the DIU on the wall with the screw heads inserted into the slots provided on the bottom surface of the DIU. Slide the DIU onto the screw heads until it is firmly attached to the screws.
Digital Telephone System IMI66–107 Making The Cable Connections Four cable connections are required to the DIU—station line cord, digital telephone line cord, IST/FAX/MODEM line cord, and power cable. 1. Disconnect the line cord on the digital telephone from the digital station port connector and plug it into the connector labeled PHONE on the DIU. 2. Plug the line cord from the IST device you are installing with the DIU (such as a FAX machine, or modem) into the DIU connector labeled FAX/MODEM. 3.
IMI66–107 Digital Telephone System To KSU Station Port Typical Multiline Digital Telephone (Impact Model 8012S Illustrated) FFigure 2–33: Making The Cable Connections Installing The DSU 2 – 71
Digital Telephone System IMI66–107 2.19 Supporting Caller Identification Service You can provide Caller ID information through the RS232 data port B using the Caller ID Interface (product code CID08) and a special equipment-supplied cable. Caller ID information for incoming calls shows on the displays of the system’s LCD speakerphones. Make the connections that are detailed in the following statements.
IMI66–107 Digital Telephone System Lines 1-8 CID08 Unit #1 P O R T S RS-232 In RS-232 Out Lines 9-16 CID08 Unit #2 P O R T S To RS-232 B Serial Data Port RS-232 In RS-232 Out Lines 17-24 CID08 Unit #3 P O R T S RS-232 In RS-232 Out DXP002 To RS-232 B Serial Data Port or Next CID08 Unit Figure 2–35: Combining Multiple CID08 Units CTS (Pin 2) RD (Pin 3) (Pin 5) SG (Pin 4) TD DXP001 SG From Caller ID Unit 5 9 4 8 3 7 2 6 RS-232 OUT Male 9-Pin, "D"-sub 1 TD Solder Cup Side RD SG
Digital Telephone System 2.19.1 IMI66–107 Setting The Caller ID Parameter Switches The Caller ID device has two banks of parameter switches located on its front panel. You must set the switches of the S2 switch band in a certain manner to enable Caller ID operation. Switches S2–1 through S2–5 set the baud rate, data bits, and parity, while switches S2–6, S2–7, and S2–8 set the unit address for each device. SWITCH S2–1 SWITCH S2–2 OFF OFF ON OFF OFF ON ON ON * Set ON, ON (9600 baud) for DSU operation.
IMI66–107 Digital Telephone System Power LED Data LED PWR DATA S1 S2 Caller ID CAJS092 Dip Switch 2 (Switches 1-8) Dip Switch 1 (Switches 1-8) Figure 2–37: Dip Switch Locations On The Caller ID Unit Installing The DSU 2 – 75
Digital Telephone System IMI66–107 2.20 Supporting The Tracker Paging System The optional Tracker paging system allows you to send alpha/numeric or numeric-only messages to the Tracker Pagers assigned to a station extension number. The type of message that the system delivers is dependent on the Tracker Pager model being used. Tracker’s paging option requires only one connection to the digital telephone system; however, you will need to take several programming steps to make it operational.
IMI66–107 Digital Telephone System G. Press CONTROL C for main menu, and logout from the programming mode. 2. Disconnect the VDT from data port A. —At this time, the system begins polling data port A every two seconds and waiting for a response from the Tracker base station. 3. Connect the Tracker base station to the common equipment’s RS232 data port A. —As soon as you do this, the system recognizes its presence and makes the Tracker’s Pager option available to the system users.
Digital Telephone System IMI66–107 2.21 Supporting DVA Operation Digital voice announcing uses a hardware peripheral device (product code DVA01) connected to a digital station port to play pre-recorded announcements and messages during an in-progress call. The DVA stores the pre-recorded messages in its memory for recall when needed. The DVA derives its operating power from the common equipment cabinet’s digital station port; however, the DVA also provides internal connections for a battery.
IMI66–107 Digital Telephone System DVA003 6 5 4 3 2 1 Station Jack Pin-Out Pin 1 No Connection Pin 2 No Connection Pin 3 Tip 1 Pin 4 Ring 1 Pin 5 No Connection Pin 6 No Connection Typical Station Connector Block STATION TAPE IN DVA01 PWR IN USE RESET { Audio Tape Recorder For DSU installations, connect to DVA01's tape in jack.
Digital Telephone System IMI66–107 2.22 FCC Rules And Regulations This electronic key system complies with Federal Communications Commission (FCC) Rules, Part 68. The FCC registration label on the common equipment cabinet contains the FCC registration number, the ringer equivalence number, the model number, and the serial number or production date of the system.
IMI66–107 Digital Telephone System Recognizing Radio Frequency Interference The electronic key system contains incidental radio frequency generating circuitry and, if not installed and used properly, may cause interference to radio and television reception. This equipment has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules.
IMI66–107 3 Section Digital Telephone System Programming The System Title .......................................................................................................... Page 3.1 Using Chapter Three .................................................................................3–7 3.2 Understanding System Programming......................................................3–7 3.2.1 3.2.2 3.2.3 3.2.4 3.2.5 3.2.6 3.2.7 3.3 Master Clearing and Defaulting The System ..........................
Digital Telephone System Section 3.4.13 3.4.14 3.5 Tone or Voice Signaling.......................................................................3–30 Inhibiting System Features ...................................................................3–31 Call Park Recall Time...........................................................................3–32 Extended DTMF Tones For Automatic Dialing...................................3–33 Pause Time ..................................................................
IMI66–107 Section 3.7.14 3.7.15 3.7.16 3.7.17 3.7.18 3.7.19 3.7.20 3.7.21 3.7.22 3.7.23 3.7.24 3.7.25 3.7.26 3.7.27 3.7.28 3.7.29 3.7.30 3.8 Digital Telephone System Title .......................................................................................................... Page Group Call Pickup ................................................................................3–62 Handset Volume Control On Impact Telephones................................ 3–63 Headset Interface ....................
Digital Telephone System Section 3.9 IMI66–107 Title .......................................................................................................... Page Account Codes ..........................................................................................3–88 3.9.1 3.9.2 3.9.3 3.9.4 3.9.5 3.9.6 Account Code Length ...........................................................................3–88 Account Code List ..............................................................................
IMI66–107 Section Digital Telephone System Title .......................................................................................................... Page 3.15 Versatile Voice Processing.....................................................................3–113 3.15.1 3.15.2 3.15.3 3.15.4 3.15.5 Using Tracker Paging System With Versatile Voice Processing ...... 3–113 Using Tracker For Message Notification ...........................................3–114 Transferring Callers To Voice Mail .........
Digital Telephone System Section IMI66–107 Title .......................................................................................................... Page 3.19 Toll Restriction Tables...........................................................................3–147 3.19.1 3.19.2 3.19.3 3.19.4 3.19.5 3.19.6 3.19.7 3.19.8 Assign Entries To Toll Restriction Tables .........................................3–148 Programming Toll Restriction Table Entries......................................
IMI66–107 3.1 Digital Telephone System Using Chapter Three Since Chapter 3 deals only with the programming of the system, each programming step includes only a brief explanation of that feature. Therefore, before you begin programming the system, familiarize yourself with all of the system’s features that are discussed in Appendix A. By doing so, you can be certain that you are programming what the customer wants.
Digital Telephone System 3.2.
IMI66–107 3.2.
Digital Telephone System IMI66–107 When you perform class of service programming from stations 10 or 12 and you have placed an Impact telephone at the programming port, you should place the programming overlay on it. This makes the button designations match the A and B designations called for in this system programming manual.
IMI66–107 3.2.4 Digital Telephone System Using A VDT To Program The System You can perform programming using a customer-provided Video Display Terminal (VDT) with an RS-232 compatible, serial interface. VDT programming is completely menu driven and easy to follow. It is arranged somewhat differently from station port programming categories to facilitate menu usage. 3.2.
Digital Telephone System 3.2.6 IMI66–107 Master Clearing The System After you have completely installed a telephone system for the first time or if a system that you previously installed has been turned off and placed out of service for a period of time (several weeks, for example), perform a master clear programming procedure before placing it into service. If you plan to perform a master clear procedure, perform it first before performing any other programming procedure.
IMI66–107 3.3 Digital Telephone System Master Clearing and Defaulting The System You can return the entire programming configuration to the factory settings using the master clear procedure. You can also return the individual system, line, and station class of service configurations to their factory settings using the system, line, and station default procedures.
Digital Telephone System 3.3.4 IMI66–107 Defaulting The Stations Description: Returns the station configuration features to factory settings. To Program: 1. Press INTERCOM, dial ✳ # 7 4 6 ✳. 2. Dial 50. “CONFIG. MODE” “STATION DEFAULT” 3. Dial 00 to default station ports system-wide —OR— select individual station port to be defaulted: — Station 10–57 = Dial 10–57. 4. Dial ✳ for next station to default —OR— dial ✳ ✳ for configuration mode or SPEAKER to quit. 3.3.
IMI66–107 3.3.7 Digital Telephone System Programming Password Protection Description: The system provides two different entry levels for programming and allows for a different password for each entry. You must use the VDT programming method to change them as needed to provide security against unauthorized program entries. The two programming entry levels are the installer level and the administrator level.
Digital Telephone System IMI66–107 To Program: 1. From keyboard, type I✳746✳ for the programming mode. 2. From main COS programming menu, —type 6 to change installer password —OR— —type 7 to change administrator password and press RETURN. 3. At menu prompt, type customized password using any six alpha-numeric or numeric only characters.
IMI66–107 3.4 Digital Telephone System System Features Configuring the system means that you are setting the parameters that will be true system-wide. You should make a record in Chapter 4 of all programming decisions that you make—it will help you keep track of what you have done and will help you troubleshoot any problem that might arise later. NOTE: A lighted LED next to the programming button for the selection indicates the current configuration.
Digital Telephone System 3.4.2 IMI66–107 Data Baud Rate Description: The speed or baud rate of the data bit stream, which carries the SMDR and configuration data between the system and an external data device, must be programmed to match the requirements of the data device. NOTE: If you use XMODEM protocol for data transfer between a PC and the common equipment, you must use 8-bit data. To Program: 1. Dial 15. “BAUD RATE” 2. Dial 1 for data port A —OR— dial 2 for data port B. 3.
IMI66–107 3.4.3 Digital Telephone System Do Not Disturb (DND) All of the following features are part of the Do Not Disturb (DND) application. Do Not Disturb Button Description: A telephone user can press a button (either one that you have mapped on that station or one that is provided by an interactive button on an LCD speakerphone) to set the station to a DND condition. To program: 1. Dial 56. “BUTTON MAPPING ” 2. Dial 07. “ASSIGN DND CODE ” 3.
Digital Telephone System IMI66–107 Do Not Disturb Override Capability Description: A caller to a DND station can override a DND condition when you program the calling station to have the DND override feature. To Program: 1. Dial 53. 2. Dial 03. “STATION FEATURES” “DND OVERRIDE” 3. Select station ports to be programmed —Station 10–57 = Dial 10–57, or press C10–C57. 4. Dial ✳ for next station feature —OR— dial ✳ ✳ for configuration mode. To change setting, repeat procedure and make different selection.
IMI66–107 3.4.6 Digital Telephone System LCD Messaging Description: You can create messages that telephone users can set at their stations to be displayed by any LCD speakerphone that calls them on the intercom line. The system provides two standard messages but you can use this programming procedure to create up to 10 custom messages. System attendants also have access to this feature, but they must use station 10 or 12 to program messages. To Program: 1. Dial 05. 2. Dial 1–0 for message number.
Digital Telephone System IMI66–107 Table 3–2: Character Code Table Character Code Character a 24 Space b 25 - Character A B Code 21 22 C 23 c 26 D 31 d 34 E 32 e 35 F 33 f 36 G 41 g 44 H 42 h 45 I J K L M N O P Q R S T U V W X Y Z 43 51 52 53 61 62 63 71 11 72 73 81 82 83 91 92 93 13 i j k l m n o p q r s t u v w x y z 46 54 55 56 64 65 66 74 14 75 76 84 85 86 94 95 96 16 3 – 22 System Programming Code 12 15 ; / “ .
IMI66–107 3.4.7 Digital Telephone System PA Port Options The common equipment includes a special paging port that you can use to couple the system to a customer-supplied external paging amplifier. The following section details the programming features for the paging port. Ringing Type Description: You can assign lines to the PA port for direct ring, delayed ring, or night transfer (of ringing). To Program: 1. Dial 60. 2.
Digital Telephone System IMI66–107 Ringing Relay Tracking Description: You can select the tracking source for the ringing relay to be either station 17 ringing or the ringing that you have assigned to the paging port. Making it track the ringing that you have assigned to the PA port provides relay control for the customer-supplied PA amplifier if needed. To Program: 1. Dial 60. 2. Dial 5. “P.A. PORT ” “RELAY XXXXXXX” 3.
IMI66–107 3.4.8 Digital Telephone System Station Monitoring You can enable two types of station monitoring: visual ring indication and audible monitoring. Visual Ring Indication Description: The DSS/BLF at a station provides idle, busy, and ringing status of all of the monitored stations. If users deem the flashing BLF lights associated with visual ring indication distracting, you can disable this visual indication system-wide using this procedure. To Program: 1. Dial 20. “MONITOR XXXXXXX” 2.
Digital Telephone System 3.4.9 IMI66–107 System Alarm Reporting The system can send special codes that convey certain system alarm conditions to selected stations where they will show on their LCD displays. System Alarm Report Enabling Description: Enable the system alarm reporting on a system-wide basis using this feature. To Program: 1. Dial 28. “ALARM REPORTS” 2. Press A1 to toggle between enable and disable (LED On = Enable). —OR— dial 1 to enable “MONITOR ENABLED” dial 2 to disable.
IMI66–107 3.4.10 Digital Telephone System System Clock Description: The system clock maintains current date and time information. The system provides this information to LCD speakerphones for display. Set the system time with this feature. The system attendant also has access to this feature. To Program: 1. Dial 01. Long Form —Dial 00–99 for yr. —Dial 01–12 for mo. —Dial 01–31 for day —Dial 00–23 for hr. —Dial 00–59 for min. “SET CLOCK ” Short Form —Dial 00–23 for hr. —Dial 00–59 for min.
Digital Telephone System 3.4.11 IMI66–107 System Speed Dial Description: The system speed dial is a system-wide list of numbers that all users can access for automatic dialing. Those users with two-line display LCD speakerphones can scroll through the list of names that you assign to the system speed dial numbers using their speakerphone’s display. After scrolling through the list, they can pick the name they wish to call, and automatically dial the number assigned to the name.
IMI66–107 Digital Telephone System Lower Case Character Chart Character Code a 24 b 25 c 26 d 34 e 35 f 36 g 44 h 45 i 46 j 54 k 55 l 56 m 64 n 65 o 66 p 74 q 14 r 75 s 76 t 84 u 85 v 86 w 94 x 95 y 96 z 16 Upper Case Character Chart Character Code A 21 B 22 C 23 D 31 E 32 F 33 G 41 H 42 I 43 J 51 K 52 L 53 M 61 N 62 O 63 P 71 Q 11 R 72 S 73 T 81 U 82 V 83 W 91 X 92 Y 93 Z 13 Symbol And Number Character Chart Character Code SPACE 12 ; 17 / 18 “ 19 .
Digital Telephone System 3.4.12 IMI66–107 Tandem Attendant Description: When you enable this feature, a recall from an unanswered call transfer or timed hold recall will ring at both attendant stations. When you disable it, only the attendant station that transferred the call will ring. To Program: 1. Dial 24. “TANDEM ATTN XXX ” 2. Press A1 to toggle between enable and disable (LED On = Enable) —OR— dial 1 to Enable (A1 LED is on) “TANDEM ATTN ON” dial 2 to Disable. “TANDEM ATTN OFF ” 3.
IMI66–107 3.4.14 Digital Telephone System Inhibiting System Features Description: You can disable certain features system-wide to prevent unauthorized users from tampering with the system. You can performing the system default procedure to re-enable features that you disable with this feature inhibit procedure. To Program: 1. Dial 29. “FEATURE INHIBIT” 2. Select feature.
Digital Telephone System 3.5 IMI66–107 System Timing The digital telephone system has several attributes that control timing dimensions of system operation. The following features set these various timing attributes. 3.5.1 Call Park Recall Time Description: A call that remains in a parking orbit for a programmed length of time automatically returns to a timed hold recall condition at the parking station. Set the call park recall time with this programming feature. To Program: 1. Dial 22. “C.P.
IMI66–107 3.5.2 Digital Telephone System Extended DTMF Tones For Automatic Dialing Description: When a telephone user dials a number automatically (autodial, saved number redial, etc), the duration of the generated DTMF tones are as you set them with this programming option. This feature is useful when automatically dialed numbers access answering machines, banking computers, or voice mail, for example, that require DTMF tones that are longer than standard tones. To Program: 1. Dial 26. 2.
Digital Telephone System 3.5.3 IMI66–107 Pause Time Description: During auto dials and speed dials, it is sometimes necessary to delay the sending of digits to give switching equipment time to prepare for receiving them. A pause is stored for this purpose whenever the user presses the HOLD button. You can set the length of the pause with this programming feature. To Program: 1. Dial 13. 2. Select time.
IMI66–107 3.5.5 Digital Telephone System Timed Hold Recall Description: After a call has been on hold for a programmed length of time, the system will recall the station that placed the call on hold. Set the hold recall time with this programming procedure. To Program: 1. Dial 14. 2. Select time —Dial 1 or Press A1 —Dial 2 or Press A2 —Dial 3 or Press A3 —Dial 4 or Press A4 —Dial 5 or Press A5 —Dial 6 or Press A8 —Dial 7 or Press A9 —Dial 8 or Press A10 —Dial 9 or Press A11 —Dial 0 or Press A12.
Digital Telephone System 3.5.6 IMI66–107 Unanswered Call Transfer Recall Time Description: A transferred call that remains unanswered after a programmed length of time will return to the transferring station for answering. Set the transfer recall time with this programming procedure. To Program: 1. Dial 11. 2. Dial 1 (station transfer recall) —OR— dial 2 (department transfer recall). 3. Choose transfer time.
IMI66–107 3.6 Digital Telephone System Line Programming By using line configuration, you can program the parameters for individual lines. The programming decisions you make for a particular line will only be true for that line and not for the entire telephone system. You should make a record in Chapter 4 of all programming decisions that you make—it will help you keep track of what you have done and will help you troubleshoot any problem that might arise later.
Digital Telephone System 3.6.2 IMI66–107 Automatic Privacy You can make a line private or non-private. In the private mode, a station has exclusive use of a line during a call. Lines are private unless you re-program them and make them non-private. Private Or Non-Private Lines Description: Use this programming feature to set which lines are private or non-private. To Program: 1. Dial 40. “PRIVACY RELEASE” 2.
IMI66–107 3.6.3 Digital Telephone System Line Disable Description: You can take a line port out of service when necessary (because of defect or some other reason) using this programming procedure. To Program: 1. Dial 31. “DISABLE LINES” 2. Select line ports to be disabled. —Line port 1–14 = Dial 01–14 or Press A1–A14 —Line port 15, 16 = Dial 15, 16 or press B1, B2 —Line port 17–24 = Dial 17– 24 or press HOLD then press A1–A8. 3. Dial ✳ for configuration mode.
Digital Telephone System 3.6.5 IMI66–107 Line Names Description: You can name lines as to their function to identify them for use. Names such as WATTS, CO, etc., when appearing on the LCD speakerphone displays, make locating a desired line easier for the station user to do. A line name can contain up to five characters. See the chart on the following page for the line-name characters. To Program: 1. Dial 34. “LINE NAME” 2.
IMI66–107 Digital Telephone System Table 3–4: Character Code Table Character Code Character a 24 Space b 25 - Character A B Code 21 22 C 23 c 26 D 31 d 34 E 32 e 35 F 33 f 36 G 41 g 44 H 42 h 45 I J K L M N O P Q R S T U V W X Y Z 43 51 52 53 61 62 63 71 11 72 73 81 82 83 91 92 93 13 i j k l m n o p q r s t u v w x y z 46 54 55 56 64 65 66 74 14 75 76 84 85 86 94 95 96 16 Code 12 15 ; / “ .
Digital Telephone System 3.6.6 IMI66–107 Line Port Functions You can set individual line ports to function as auxiliary line ports, for a paging amplifier, for example, or to function with standard CO lines. Auxiliary Lines Description: You can condition a line port to serve as a port for an external paging amplifier. To program: 1. Dial 32. “AUXILIARY LINES” 2. Select line ports to be assigned (LED On = Assigned). —Line port 1–14 = Dial 01–14 or Press A1–A14.
IMI66–107 3.6.7 Digital Telephone System Line To Line Port Re-Assignment Description: You can reassign the programming attributes for a line that the installer has connected to a particular line port to a different line port with this programming action. This feature allows you to automatically exchange all software attributes for one line with those assigned to another at a different line port without physically re-locating the lines or reprogramming any of the attributes. To Program: 1. Dial 41.
Digital Telephone System 3.6.8 IMI66–107 Pulse/Tone Switchable You can configure individual lines to have tone dialing or pulse dialing at default. Pulse Dialing Description: If the installer has connected rotary dial lines to the system, you must condition those line ports as pulse dial ports.
IMI66–107 3.6.9 Digital Telephone System Block Programming Description: You can use this configuration procedure to assign those features that you have assigned to any one line (using the procedures detailed on the previous pages) to any other line or to an entire block of lines. To Program: Line Button Method 1. Dial 42. “BLK PROGRAMMING” 2. Select model line port. “MODEL LINE XX” Line port 1–14 = Press A1–A14 Line port 15, 16 = Press B1, B2 Line port 17–24 = Press HOLD then press A1–A8. 3.
Digital Telephone System 3.6.10 IMI66–107 Positive Disconnect Supervision Description: When a station is on line with an outside caller and the caller hangs up, the CO may send a positive disconnect signal to the DSU. You can enable the positive disconnect supervision feature on a per-line basis.
IMI66–107 3.7 Digital Telephone System Station Features Station programming means that you are programming the functions for one particular station, or port. While it isn’t necessary, it is a good idea to do station programming after you have done system and line programming. You should make a record in Chapter 4 of all programming decisions that you make—it will help you keep track of what you have done and will help you troubleshoot any problem that might arise later.
Digital Telephone System 3.7.1 IMI66–107 Access Denied Description: You can deny access to certain lines at certain stations. When you do this, a station user cannot select a denied line. To Program: 1. Dial 54. 2. Dial 5. “STA/LINE CONFIG.” “ACCESS DENY” 3. Select line ports (LED On = Access Denied) —Line port 1–14 = Dial 01–14 or press A1–A14 —Line port 15, 16 = Dial 15, 16 or press B1, B2 —Line port 17–24 = Dial 17–24 or press HOLD then press A1–A8. 4. Dial # when all line ports are selected. 5.
IMI66–107 3.7.2 Digital Telephone System All-Call and Zone Paging You can program the system so that the users can make announcements to stations located in certain areas of the site or to all of the stations. Similarly, you can program a station with one-button access to the paging feature. Assign All-Call Or Zone Paging Feature Description: Telephone users can receive voice announcements through their telephone loudspeakers, or through an external paging amplifier and speaker connected to a PA port.
Digital Telephone System IMI66–107 Assign All-Call and Zone Paging Button Description: If you wish, you can assign a paging button to provide a station with one-button access to the all-call and zone paging feature. To Program: 1. Dial 56. 2. Dial 09. “BUTTON MAPPING ” “ASSIGN ZONE” 3. Select button to be programmed (LED On = Paging Button). —Press A1–A14, B1–B8. 4. Dial 1–3 for zone 1–3 —OR— dial 4 for all-call. “ASSIGN ZONE X ” “ASSIGN ALL CALL ” 5.
IMI66–107 3.7.3 Digital Telephone System Audible Monitoring The DSS/BLF at a multiline station provides a visual indication of idle, busy, and ringing status of the monitored stations. You can also provide audible indication of direct and delayed ringing for selected stations; however, you must first enable the station monitoring feature on a system-wide basis. Enable Audible Monitoring Description: Enable audible monitoring on a system-wide basis using this feature. To Program 1. Dial 20.
Digital Telephone System 3.7.4 IMI66–107 Automatic Hold You can give station users the ability to place an existing line or intercom call on hold when she or he presses another line button. Automatic Hold With Line Calls Description: When you enable this feature, the telephone user can automatically place an existing line call on hold when she or he presses another line button to answer a second call. To Program: 1. Dial 53. 2. Dial 11. “STATION FEATURES” “AUTO HOLD ” 3.
IMI66–107 3.7.5 Digital Telephone System Automatic Privacy You can make a line private or non-private. In the private mode, a station has exclusive use of a line during a call. You can arrange for individual stations to automatically release privacy while on private lines. Make A Line Private Or Non-Private Description: Use this feature to make a particular line private or non-private. To Program: 1. Dial 40. “PRIVACY RELEASE ” 2.
Digital Telephone System 3.7.6 IMI66–107 Call Forward On Busy/Ring–No Answer The system can automatically forward busy and ring-no answer calls to a new station. The system sends these calls to any idle station associated either by intercom hunt group or by department with the called station. Use this feature to arrange for calls to cycle rapidly through such associated stations by testing each one in turn with several rings.
IMI66–107 Digital Telephone System Intercom Hunt Group Description: You can link stations together to form intercom hunt groups. Calls to a busy station in a hunt group will search the group for an idle station to ring. To Program: 1. Dial 53. 2. Dial 18. “STATION FEATURES” “HUNT LINK” 3. Select first linking station — Station 10–57 = Dial 10–57 or press C10–C57. 4. Select second linking station —Station 10–57 = Dial 10–57 or press C10–C57. 5.
Digital Telephone System 3.7.7 IMI66–107 Call Origination Denied Description: You can deny users of selected stations the ability to originate calls on specified lines. This feature does not prevent the user from answering incoming calls on these lines. To Program: 1. Dial 54. 2. Dial 6. “STA/LINE CONFIG.” “ORIGINATION DENY” 3. Select line ports (LED On = Selected Ports).
IMI66–107 3.7.9 Digital Telephone System Data Security Port Description: While port is active on a call, this feature prevents any incoming tones associated with other system features from interrupting the call. To Program: 1. Dial 53. “STATION FEATURES” 2. Dial 26. “DATA SECURE PORT” 3. Select station port (LED On = Feature Assigned) —Station 10–57: Dial 10–57 or press C10–C57. 4. Dial ✳ for next station feature —OR— dial ✳ ✳ for configuration mode. To clear current setting, repeat procedure. 3.
Digital Telephone System 3.7.11 IMI66–107 Executive Override Description: You can provide selected stations with busy override. This feature allows the station to override a busy condition at a station, sound a warning tone, and gain access to the existing conversation. To Program: 1. Dial 53. 2. Dial 02. “STATION FEATURES” “EXEC. OVERRIDE ” 3. Select station ports (LED On = Feature Assigned) —Station 10–57: Dial 10–57 or press C10–C57. 4.
IMI66–107 3.7.12 Digital Telephone System Flexible Ringing Assignments You can enable different ringing assignments for individual lines and stations. Direct/Delayed Ringing Description: You must program ringing assignments on a per station/per line basis. You can control ringing for every line that has appearance at a station assigning immediate, or direct, ringing to some lines and delayed ringing to others.
Digital Telephone System IMI66–107 Night Transfer (Of Ringing)—Line/Station Assignments Description: You or the system attendant can place the system into the night transfer (of ringing) mode of operation. While in this mode of operation, the system will activate special line/station ringing assignments. Use this procedure to program these assignments. To Program: 1. Dial 54. 2. Dial 3. “STA/LINE CONFIG” “NIGHT RING” 3.
IMI66–107 Digital Telephone System Delayed Ringing Times Description: You assign delayed ringing to stations for specific lines, you can also set the time length of the delay. To Program: 1. Dial 17. “SYSTEM FEATURES ” 2. Dial 05. “DELAY RING XX” 3.
Digital Telephone System 3.7.13 IMI66–107 Flexible Station Numbering Description: The system supports a flexible station numbering plan for calling individual stations and departments.
IMI66–107 3.7.15 Digital Telephone System Handset Volume Control On Impact Telephones Description: Impact telephones have 8 handset volume settings at default. You may increase the number of volume settings to 13 on an individual station basis. To Program: 1. Dial 53. 2. Dial 38. “STATION FEATURES” “HANDSET VOLUME” 3. Select station ports (LED on = Feature Assigned): —Station 10–57: Dial 10–57 or press C10–C57. 4. Dial ✳ for next station feature —OR— dial ✳ ✳ for configuration mode.
Digital Telephone System 3.7.16 IMI66–107 Headset Interface You can program LCD speakerphones equipped with the optional headset jack to use a headset as well as the handset or speakerphone. NOTE: The system delivers subdued off-hook voice announcements (SOHVA) to the headset. Because a headset exhibits a coupling effect between the earpiece and microphone, it may allow the outside party to hear a SOHVA message. You should inform the user of this possibility.
IMI66–107 3.7.17 Digital Telephone System Interactive Buttons Description: The digital telephone system supports the operation of interactive buttons on all currently produced Comdial proprietary LCD speakerphones. Interactive buttons provide users with quick, easy access to system features and an expanded display that prompts them on feature operation and progress.
Digital Telephone System 3.7.18 IMI66–107 Idle Line Preference Description: When you enable idle line preference, a station will automatically connect to any assigned and idle line that you have programmed for this purpose when the user takes the station off hook. To Program: 1. Dial 54. 2. Dial 7. “STA/LINE CONFIG.” “IDLE LINE PREF.” 3.
IMI66–107 3.7.19 Digital Telephone System Personal Ringing Tones Description: You can program stations to ring in one of six distinctive tones: 1. 666/571 Hz @ 16 Hz warble 2. 1000/800 Hz @ 16 Hz warble 3. 666/571 Hz @ 23 Hz warble 4. 1000/800 Hz @ 23 Hz warble 5. 500/444 Hz @ 16 Hz warble 6. 500/444 Hz @ 23 Hz warble To Program: 1. Dial 53. “STATION FEATURES” 2. Dial 14. “RINGING TONE” 3.
Digital Telephone System 3.7.20 IMI66–107 Prime Line, Prime Group, And Prime Intercom Description: If you assign a group of lines, an intercom line, or one individual line to a particular station for use as its prime line, the station automatically selects it for use when the user takes it off-hook. To Program: 1. Dial 53. 2. Dial 15. “STATION FEATURES” “PRIME LINE ” 3a.
IMI66–107 3.7.22 Digital Telephone System Ringing Line Preference Description: When you assign this feature to a station, it will automatically answer a ringing line when its user takes it off-hook. To Program: 1. Dial 53. 2. Dial 09. “STATION FEATURES” “RING LINE PREF.” 3. Select station ports (LED On = Feature Selected) —Station 10–57: Dial 10–57 or press C10–C57. 4. Dial ✳ for next station feature —OR— dial ✳ ✳ for configuration mode. To clear current setting, repeat procedure. 3.7.
Digital Telephone System IMI66–107 SOHVA Groups Description: Use this procedure to arrange station ports to originate and/or receive SOHVA calls by assigning SOHVA calling groups to them. Also provide selective SOHVA calling to the system by arranging certain station ports together into groups for SOHVA calling between one another while excluding other station ports in the system. The system provides eight different fixed-configuration SOHVA groups. To Program: 1. Dial 53. “STATION FEATURES” 2.
IMI66–107 Digital Telephone System Table 3–6: Fixed SOHVA Groups SHOVA Group Group 1 Receive From X Originate To X X X X Group 2 1 2 3 4 Receive From X X X X X 4 1 Originate To Group Configurations 2 3 Group 3 1 2 3 Receive From X X X Originate To + 4 5 6 7 8 5 6 7 8 5 6 7 8 X X 4 5 6 7 8 4 5 6 7 8 6 7 8 7 8 Group 4 1 2 3 Receive From X X X 1 2 3 Originate To Group 5 Receive From X Originate To X Group 6 1 2 3 4 5 Receive From
Digital Telephone System IMI66–107 SOHVA Tone Burst Quantities Description: Use this procedure to set the number of SOHVA tone bursts that sounds at the system stations. You can choose from one to six tone bursts, and the choice that you make here affects all stations that receive SOHVA calls. To Program: 1. Dial 17. 2. Dial 03. 3. “SYSTEM FEATURES ” “SOHVA TONES n ” Select the quantity of tone bursts. —Dial 1–6 or press A1–A5, A8 (LED On = enabled) 4. Dial ✳ for configuration mode. 5.
IMI66–107 3.7.24 Digital Telephone System Service Observing You can give selected stations the capability to monitor, in an un-announced manner, an active call at another station. Assign Service Observing Description: Select stations to have the service observe feature using this programming. NOTE: Since this feature requires the executive override feature to function, the system automatically enables that feature for the station when you enable servicing observing.
Digital Telephone System 3.7.25 IMI66–107 Station Disable Description: You can disable station ports on a per station basis. To Program: 1. Dial 59. “DISABLE STATIONS” 2. Select station ports to be disabled (LED On = Disabled) —Station 10–57: Dial 10–57 or press C10–C57. 3. Dial ✳ for configuration mode. To enable station, repeat procedure and make opposite selection. 3.7.26 Station Name Description: You can assign individual names or category names to stations.
IMI66–107 Digital Telephone System Table 3–7: Character Code Table Character Code Character a 24 Space b 25 - Character A B Code 21 22 C 23 c 26 D 31 d 34 E 32 e 35 F 33 f 36 G 41 g 44 H 42 h 45 I J K L M N O P Q R S T U V W X Y Z 43 51 52 53 61 62 63 71 11 72 73 81 82 83 91 92 93 13 i j k l m n o p q r s t u v w x y z 46 54 55 56 64 65 66 74 14 75 76 84 85 86 94 95 96 16 Code 12 15 ; / “ .
Digital Telephone System 3.7.27 IMI66–107 Station To Station Port Reassignment Description: Use this procedure to reassign the programming attributes for a station connected to a particular station port to a different station port (logical to physical reassignment).
IMI66–107 3.7.28 Digital Telephone System System Alarm Report Stations You can program the system to report any system alarms to designated stations. Enable Alarm Reporting Description: If you arrange the system to report alarms, also use this programming feature to enable stations to display alarm reports after the station user takes appropriate action. To Program: 1. Dial 28. “ALARM REPORTS ” 2.
Digital Telephone System 3.7.29 IMI66–107 Voice Announce Blocking Description: This feature allows a station user to block voice-signaled intercom calls. To Program: 1. Dial 53. 2. Dial 04. “STATION FEATURES” “VOICE BLOCK” 3. Select station ports (LED On = Selected). —Station 10–57 = Dial 10–57 or press C10-C57. 4. Dial ✳ for next station feature —OR— dial ✳ ✳ for configuration mode. To clear current setting, repeat procedure. 3.7.
IMI66–107 3.
Digital Telephone System 3 – 80 System Programming IMI66–107
IMI66–107 3.8.1 Digital Telephone System Account Code Button Description: Press the account code button and then dial an account code to record a call into a particular category without interrupting the call. To Program: 1. Dial 56. “BUTTON MAPPING” 2. Dial 17. “ASSIGN ACCT KEY ” 3. Select button to be programmed —Press A1–A14, B1–B10. 4. Select station ports (LED On = Selected) —Station 10–57 = Dial 10–57 or dial C10–C57. 5.
Digital Telephone System 3.8.2 IMI66–107 Automatic Call-Back Button Description: When a user presses this button after they encounter a busy tone, the system will automatically ring both the called station and the user’s station when the called station becomes idle. To Program: 1. Dial 56. 2. Dial 10. “BUTTON MAPPING” “ASSIGN CALL BACK” 3. Select button to be programmed —Press A1–A14, B1–B10. 4. Select station ports (LED On = Selected) —Station 10–57: Dial 10–57 or press C10–C57. 5.
IMI66–107 3.8.4 Digital Telephone System Call Forward Button Description: This button provides one-button forwarding of all calls to another extension. To Program: 1. Dial 56. “BUTTON MAPPING” 2. Dial 11. “ASSIGN CALL FWD ” 3. Select button to be programmed —Press A1–A14, B1–B10. 4. Select station ports (LED On = Selected). —Station 10–57 = Dial 10– 57 or press C10–C57. 5.
Digital Telephone System 3.8.6 IMI66–107 Do Not Disturb (DND) Button Description: Pressing the DND button prevents other stations from calling the DND station. To Program: 1. Dial 56. “BUTTON MAPPING” 2. Dial 07. “ASSIGN DND CODE” 3. Select button to be programmed —Press A1–A14, B1–B10. 4. Select station ports (LED On = Selected) —Station 10–57 = Dial 10–57 or press C10–C57. 5.
IMI66–107 3.8.8 Digital Telephone System Line Button Description: Line select buttons provide access to outside lines. To Program: 1. Dial 56. 2. Dial 02. “BUTTON MAPPING” “ASSIGN LINE” 3. Select button to be programmed: —Press A1–A14, B1–B10. 4. Select line ports to be assigned. —Line port 1–14 = Dial 01–14 or Press A1–A14 —Line port 15, 16 = Dial 15–16 or Press B1, B2 —Line port 17–24 = Dial 17–24 or press HOLD then press A1–A8. 5. Repeat steps 3 and 4 until all lines are assigned. 6.
Digital Telephone System 3.8.10 IMI66–107 Line Group Queue Button Description: A station user can queue for a busy line by pressing a line group queue button. To Program: 1. Dial 56. “BUTTON MAPPING ” 2. Dial 15. “ASSIGN LINE GRP Q” 3. Select button to be programmed —Press A1–A14, B1–B10. 4. Select station ports (LED On = Selected). —Station 10–57 = Dial 10–57 or press C10–C57. 5.
IMI66–107 3.8.12 Digital Telephone System Privacy Button Description: A user engaged in a private call can press the privacy button to change a current call into a non-private one. To Program: 1. Dial 56. 2. Dial 06. “BUTTON MAPPING ” “ASSIGN PRIVACY ” 3. Select button to be programmed —Press A1–A14, B1–B10. 4. Select station ports (LED On = Selected) —Station 10–57: Dial 10–57 or press C10–C57. 5.
Digital Telephone System 3.8.14 IMI66–107 Voice Announce Block Button Description: Telephone users can block voice announced intercom calls and station paging by pressing this button. To Program: 1. Dial 56. 2. Dial 14. “BUTTON MAPPING ” “ASSIGN V. A. B.” 3. Select button to be programmed —Press A1–A14, B1–B10. 4. Select station ports (LED On = Selected) —Station 10–57 = Dial 10–57 or press C10–C57. 5.
IMI66–107 Digital Telephone System Length For Entered Account Codes Description: This feature defines the number of account code digits that a user must enter before the system will accept the code. Account code length can range from 3 to 16 digits; however, its length must always be equal to or greater than the current verified account code length. To Program: To specify the number of entered account code digits, 1. Dial 75. “SMDA PROGRAMMING” 2. Dial 09. “MAX ACCT CODE X ” 3.
Digital Telephone System 3.9.3 IMI66–107 Enabled or Disabled Account Codes Description: Use this procedure to enable or disable the account code feature for the system. To Program: 1. Dial 75. 2. Dial 07. “SMDA PROGRAMMING” “XXXXXXXX ACCOUNT” 3. Press A1 to toggle the feature on or off (LED On = Enabled). —OR— Dial 1 to enable account codes. “ENABLE ACCOUNT” Dial 2 to disable account codes. “DISABLE ACCOUNT” 4. Dial ✳ ✳ for configuration mode.
IMI66–107 Digital Telephone System Forced Account Code Emergency Numbers Description: Even if you arrange for the system to force account code entries, users can always dial emergency numbers without first entering an account code. Use this programming feature to enter up to 10 emergency numbers. Each number can be a minimum of 1 digit and a maximum of 12 digits. To Program: 1. Dial 75. 2. Dial 16. “SMDA PROGRAMMING” “SET EMER. NUMBER” 3. Dial emergency number (up to 12 digits). 4.
Digital Telephone System 3.9.5 IMI66–107 Message Display Time For Account Codes Description: When you enable the account code feature, LCD speakerphones prompt users to enter an account code with a displayed message that the system clears at the end of a programmable display time. Use this procedure to set the length of time for the display within the range of 1 to 20 seconds. (The default setting is 5 seconds.
IMI66–107 3.9.6 Digital Telephone System Verified Account Code Entry Description: Use this programming procedure to arrange for the system to either verify or not verify the account codes that users enter. To Program: 1. Dial 75. 2. Dial 08. “SMDA PROGRAMMING”. “VERIFICATION XXX. 3. Press A1 to toggle the feature on or off (LED On = Verified) —OR— dial 1 to enable verification “VERIFICATION ON ” dial 2 to disable verification. “VERIFICATION OFF” 5. Dial ✳ ✳ for configuration mode.
Digital Telephone System 3.10 IMI66–107 The Analog Terminal Interface The Analog Terminal Interface device (ATI-D) is a multipurpose on-premise accessory for the digital telephone system. It has dual circuits that allow external analog telephony equipment, such as a voice mail system, an industry-standard model 2500 tone dial telephone, a model 500 rotary dial telephone, etc., to interface with two digital station ports. NOTE: Connect the first ATI-D port to an even station port.
IMI66–107 3.10.1 Digital Telephone System ATI Distinctive Ringing Description: Intercom calls that ring at equipment connected through an ATI-D have a different cadence than outside calls have. Intercom ring cadence is: 1 sec. on, 0.5 sec. off, 1 sec. on, 3.5 sec. off. Outside call ring cadence is: 2 sec. on, 4 sec. off. If needed, you can disable this distinctive ringing feature to make the intercom ring cadence the same as that for outside calls. To Program: 1. Dial 53. 2. Dial 33.
Digital Telephone System 3.11 IMI66–107 Direct Department Calling Direct department calling allows the system to assign lines to one of four different departments. Calls received on department lines and calls that are transferred to a department from within the system search for an idle station in that department. The system distributes department calls evenly throughout the department stations.
IMI66–107 3.11.1 Digital Telephone System Access Codes For Direct Department Calling Description: You can program department access codes to be any number between 10 and 7999; however, the system will not allow you to assign the same dialing code as both a station extension number and a department access code; nor will the system allow an extension number conflict such as 15 and 1500. Further, with system defaulted extension numbers, the assigned department access codes must start at 0058 or larger.
Digital Telephone System 3.11.3 IMI66–107 Station Ports For Direct Department Calling Description: You can group stations by department to allow a call to search for an idle station within a department. This search occurs when a busy or RNA is encountered at a called department station. The system allows up to four departments with up to 16 stations and a minimum of 3 stations in each one. You can place one additional station in each department to serve as a termination station.
IMI66–107 3.11.4 Digital Telephone System Unanswered Call Transfer Recall Time For Direct Department Calling Description: A transferred call that remains unanswered in a department after a programmed length of time will return to the transferring station for answering. Set the department transfer recall time with this programming procedure. To Program: 1. Dial 11. “TRANSFER RECALL” 2. Dial 2 (department transfer recall). “DEPT XFR RCL XXX” 3. Choose transfer time.
Digital Telephone System 3.11.5 IMI66–107 Call Forward on Busy/Ring—No Answer The system can automatically forward busy and ring-no answer calls to a new station. The system sends these calls to any idle station associated either by intercom hunt group or by department with the called station. Use this feature to arrange for calls to cycle rapidly through such associated stations by testing each one in turn with several rings.
IMI66–107 3.12 Digital Telephone System Direct Inward Station Dialing (DISD) The DISD feature allows an external party to call an intercom station directly without assistance by the attendant. The system must receive the DISD call on a line that you have programmed to allow this feature. You can program any line to be a DISD line for both the normal mode of operation and the night transfer (of ringing) mode of operation. You can program the number of rings that the system allows on a DISD line.
Digital Telephone System 3.12.1 IMI66–107 Dial Time Limit Description: When a caller does not complete extension number dialing within the programmed dial time limit, the system routes a DISD call to the assist station if you have programmed one; otherwise, it drops the line. To Program: 1. Dial 44. “DISD DIALTIME X ” 2.
IMI66–107 3.12.3 Digital Telephone System DISD Assist Station Description: When a caller does not complete extension number dialing within the programmed dial time limit, the system routes the call to the DISD assist station. To Program: 1. Dial 46. “DISD ASSIST” 2. Choose operating mode to be programmed —Dial 1 or press A1 = normal mode “DISD ASSIST DAY X ” —Dial 2 or press A2 = night transfer (of ringing) mode. “DISD ASSIST NITE” 3. Select assist station.
Digital Telephone System 3.12.4 IMI66–107 DISD Incoming Rings Description: The number of rings that occur on a DISD line before it is answered is programmable. Setting a large number of rings allows time for a call to be serviced in a regular manner by stations that have line appearance for the DISD line if such action is desired. To Program: 1. Dial 45. “DISD RINGS” 2.
IMI66–107 3.13 Digital Telephone System Data Printer Service When you connect a data printer to the system, the system automatically prints the station message detail record (SMDR) for the entire system without any programming or user intervention. You call also command the data printer to print partial or complete printouts of the configuration data for the system.
Digital Telephone System 3.14 IMI66–107 Voice Mail Interface The digital telephone system supports the use of a voice mail system connected to the common equipment’s station ports through the ATI-D analog terminal interface device. The ATI-D is a multipurpose on-premise accessory that has dual circuits to allow a 2-port system to interface to two digital station ports. Two ATI-D devices are needed to interface 4-port systems.
IMI66–107 3.14.1 Digital Telephone System Voice Mail Port Assign The Voice Mail Port Description: When you connect the voice mail equipment to a common equipment station port either through the ATI-D or directly to the port (depending upon the type of voice mail equipment you are using), you must use the assign voice mail port feature to enable the station port as a voice mail port.
Digital Telephone System IMI66–107 Assign Ringing For Automatic Attendant Operation Description: With its automatic attendant feature, the voice mail system automatically answers any line that is ringing at a voice mail port. As a default, the system automatically enables ringing line preference for any port that you have identified as a voice mail port.
IMI66–107 Digital Telephone System Assign The Voice Mail Stations To Hunt Group Description: You must assign all voice mail ports to a circular hunt group to take advantage of that feature’s multiple-port interface capability. Make a circular hunt group by linking all voice mail ports to one another and then linking the last voice mail port in the hunt group with the first voice mail port in the hunt group.
Digital Telephone System 3.14.2 IMI66–107 Automatic Transfer of Voice Mail Description: Use this programming feature to arrange for an immediate connection of a transferred line from voice mail to a digital station port. To Program: 1. Dial 25. “V MAIL AUTO XFER” 2. Press A1 to toggle between enable and disable (LED On = Enable) —OR— dial 1 to enable (A1 LED is on) dial 2 to disable. 3. Dial ✳ for configuration mode. To change setting, repeat procedure and make different selection.
IMI66–107 3.14.4 Digital Telephone System Voice Mail Transfer on Busy Description: Normally, the auto-attendant routes calls from a busy station to that station’s voice mail box. Alternately, you can arrange for the system to alert the busy station when the voice mail system is attempting to transfer a call. You may need to program the attendant station to have this option. To Program: 1. Dial 53. 2. Dial 31. “STATION FEATURES”. “VMAIL XFR ON BSY”. 3.
Digital Telephone System 3.14.6 IMI66–107 Positive Disconnect Supervision Description: When a station is on line with an outside caller and the caller hangs up, the CO may send a positive disconnect signal to the DSU. You can enable the positive disconnect supervision feature on a per-line basis. If you enable positive disconnect supervision, when the system receives the CO’s positive disconnect signal the system tells the voice mail equipment to hang up. To Program: 1. Dial 48. “DIS.
IMI66–107 3.15 Digital Telephone System Versatile Voice Processing The digital telephone system supports the Versatile Voice Processing voice mail system. The following sections detail procedures for programming voice mail features. 3.15.1 Using The Tracker Paging System With Versatile Voice Processing Description: The Tracker is available for use with the Comdial DSU.
Digital Telephone System 3.15.2 IMI66–107 Using Tracker For Message Notification Description: You can program the Tracker to notify mail box users when they have new messages. To Program: In the Message Delivery field for all mail box owners with a Tracker, enter the following: ,*01,X 3.15.3 Transferring Callers To Voice Mail Description: You can program a “Transfer To Voice Mail” button to automate the process of transferring a caller to a mail box.
IMI66–107 3.15.5 Digital Telephone System Visual Voice Mail Support Description: Visual Voice mail (VVM) support provides proprietarty, two-line display LCD speakerphone stations with visual messages and interactive buttons. This message and button functionality enhances the station’s use with Comdial Versatile Voice Processing (VVP) voice mail equipment. To Program: 1. Press ITCM ✳ #746✳ “CONFIG. MODE” 2. Dial 17. “SYSTEM FEATURES” 3. Dial 12. “VMM XXXXXXX” 4.
Digital Telephone System 3.16 IMI66–107 Integrated Call Costing Call costing provides a means of establishing costing that the system can apply to outside calls made from system telephones. Call costing computes charges for a call after it is completed. It does not restrict dialing as toll restriction does.
IMI66–107 3.16.
Digital Telephone System IMI66–107 Example A For Local Dialing Sequence (201-nnnn) For this example, assume that you have installed the digital telephone system in a location where callers have an opportunity to dial number combinations that contain a common sequence in both the area and office code. The illustrated sequence is a local call (less than 10 digits) and 201 is the office code. Program call rate 18 to cost calls of this sequence.
IMI66–107 Digital Telephone System Example B For Long Distance With Office Code Dialing Sequence (1-201-201-nnnn) The illustrated sequence is a long distance call (more than 10 digits) with 201 as both the area code and the office code. Program call rate table 25 to cost calls of this sequence. Also, program the zone call band table by adding office code 201 to area code 201 in band one. Add any other office codes (for example 478) to area code 201 in band one as required.
Digital Telephone System IMI66–107 Example C For Long Distance Dialing Sequence (1-201-nnn-nnnn) This illustrated sequence is a long distance call (more than 10 digits) with 201 as the area code. Program call rate table 11 to cost calls in this sequence. Also, program the area code band table by adding area code 201 to band one.
IMI66–107 Digital Telephone System Example D For Exception Dialing Sequence (nnn-nnnn, 1-nnn-nnnn) Program call rate table one to cost calls that do not match any other programmed call rate table.
Digital Telephone System IMI66–107 Typical SMDR Call Report For The Call Costing Examples 10 1 12/28/90 16:05 0.9 2014567 $0.50 (see note 1) 10 1 12/28/90 16:06 1.8 12017894567 $1.35 (see note 3) 10 10 10 10 1 1 2 1 12/28/90 12/28/90 12/28/90 12/28/90 1.5 1.5 0.5 1.1 12014785693 2012014563 5551212 2012013 $1.12 $2.50 $1.00 $0.
IMI66–107 3.16.2 Digital Telephone System Exception Tables (Local Calls And Long Distance Calls) Description: The system compares all calls to entries in four exception tables (one entry per table). These tables provide the first priority level of costing. The system searches these tables on a first match basis. This means that the first programmed entry that matches the call is the one that the system uses. It does not make a search for the best possible match.
Digital Telephone System 3.16.3 IMI66–107 Office Code Band Tables (Local Calls) Description: The system measures the number of dialed digits in calls that do not match exception tables. It compares calls with numbers that have less than 10 digits (local calls) to entries that you have made in office code banding tables. Office code band tables are the second priority level of costing for local calls.
IMI66–107 3.16.4 Digital Telephone System Zone Call Band Tables (Long Distance Calls) Description: In certain heavily populated geographic areas, different area codes exist within the same geographic distance (zone) from the calling location. In these cases, use zone call band tables to cost calls based upon the zone, or geographic distance, from the calling location. The system measures all calls that do not match exception tables for the number of digits that the user dials.
Digital Telephone System 3.16.5 IMI66–107 Area Code Band Table (Long Distance Calls) Description: The system compares the long distance calls that do not match entries in zone call band tables to entries that you have made in area code band tables. Area code band tables are the third priority level of costing for long distance calls. Area code band tables 1–7 are associated with call rate costing tables 11–17. Use area code band tables to cost calls based upon the area code of the called number.
IMI66–107 3.16.6 Digital Telephone System Call Rate Tables (Local And Long Distance Calls) Description: The system compares local calls and long distance calls that do not match entries in any exception table, office code band table, zone call band table or area code band table with the entries that you have made in call rate tables 2–10 and 29–33. It then costs those calls with the rates assigned to the call rate tables with the entries that matches the dialed numbers.
Digital Telephone System To Program: IMI66–107 1. Dial 76. “CALL COST TBL ” 2. Dial table number (01–33). “CALL COST TBL XX” 3. Dial 1 to enter matching digits. “XXXXXXXX ” “XXXXXXXX ” NOTE: Call Cost Table 1 will not accept matching digits. 4. Dial # to clear previous digits. 5. Dial matching digits for costed number (16 max. # = match anything digit). 6. Dial ✳ to end matching digits.
IMI66–107 3.16.7 Digital Telephone System Discard Digits Description: When the digital telephone system is installed behind a host system such as a PBX or CENTREX, users must dial access codes before obtaining an outside line dial tone. To ensure that the system costs a call on just the actual telephone number that the user dials, you should arrange for the system to ignore these access codes. You can program up to six different access codes entries with up to eight digits per entry.
Digital Telephone System 3.16.8 IMI66–107 Dialing Time And Answer Time Dial Time Limit Description: The system does not include dialing time when it records the time of a call for costing. You can program the amount of time that the system ignores for dialing purposes. To Program: 1. Dial 75. “SMDA PROGRAMMING” 2. Dial 02 to program dial time limit. “DIAL TIME XXX” 3. Dial time in tenths of a minute (001–999 or dial 000 to clear). “XXXX” 4.
IMI66–107 3.16.9 Digital Telephone System LCD Speakerphone Display of Costed Calls Description: When you arrange the digital telephone system to cost the calls, you should also arrange for the LCD speakerphones being employed with the system to display the cost of each call the user make from that station. To Program: 1. Dial 53. “STATION FEATURES” 2. Dial 27. “LCD CALL COST” 3. Select station ports for programming —Station 10–57 = Dial 10–57 or press C10–C57. 4.
Digital Telephone System 3.17 IMI66–107 Specialized Route Access (SRA) The SRA feature allows the system to select a line group based on the digits the user has dialed. By doing this, it matches calls with their ideal routes. The feature provides a table-driven routing scheme where the numbers the users dial cause the system to chose a line group after comparing the dialed number with entries in an office code table, and area code table or, four special area code tables.
IMI66–107 3.17.2 Digital Telephone System Enable SRA Office Code And Area Code Tables Description: The office code table matches a dialed office code with one of the office codes that you have entered in the table, and routes the call over the line group that you have entered for that office code. The area code table matches a dialed area code with one of the area codes that you have entered in the table, and routes the call over the line group that you have entered for that area code.
Digital Telephone System IMI66–107 Area Code Table To program: 1. Type I ✳ 7 4 6 ✳ and press RETURN. 2. From the main menu, type 1 and press RETURN for system COS menu. 3. From the system COS menu, type 16 for specialized route access menu and press RETURN. 4. From specialized route access menu, type 3 for area code table menu and press RETURN. 5. Type 1–4 for line group to match area codes and press RETURN. 6. Type area code(s) for routing over programmed group number and press RETURN.
IMI66–107 3.17.3 Digital Telephone System Enable Special SRA Area Code Tables Description: The four special area code tables must first match a dialed area code and then match the dialed office code with office code entries in the matched table. With a complete match found, the system routes the call over the line group that you have assigned to the matched office code in the matched special area code table.
Digital Telephone System IMI66–107 Assigning line groups to the special office code entries, To Program: 1. From the system COS menu, type 16 for specialized route access menu and press RETURN. 2. From specialized route access menu, type 4 for special area code table menu and press RETURN. 3. Type 1–4 for special table 1–4 and press RETURN. 4. Type 1–4 to choose line group 1–4 and press RETURN. 5.
IMI66–107 3.17.4 Digital Telephone System Insert Digits For SRA Description: You may program the system, on a per line group basis, to insert up to 8 digits before a dialed number. This feature is useful if the dialed number must match a specific format for the group being used. You may insert numbers 0–9, ✳, #, or P for pause. To Program: 1. Type I ✳ 7 4 6 ✳ and press RETURN. 2. From the main menu, type 1 and press RETURN for system COS menu. 3.
Digital Telephone System 3.17.5 IMI66–107 SRA Overflow Line Group Description: You can assign an overflow line group that the system can route calls over when no lines are free in the line group assigned to the matching entry; otherwise, the system will return busy tone to the caller when this condition exists.
IMI66–107 3.17.6 Digital Telephone System SRA Wait Time Description: Once a caller begins to dial digits, he or she has a certain period of time in which to dial each new digit. After the caller has stopped dialing digits and the end of the time-out period has occurred, the system analyzes the dialed digits and routes the call by following the table-driven routing scheme. Use this procedure to select the SRA wait time. To Program: 1. Type I ✳ 7 4 6 ✳ and press RETURN. 2.
Digital Telephone System 3.17.7 IMI66–107 Feature Inhibit Programming Description: You can disable certain features system-wide to provide a basic telephone system for use in installations where unauthorized users have access to the stations and may tamper with them. You can re-enable disabled features by dialing 34 while you have the feature inhibit programming feature active or by performing the system default procedure. To Program: 1. Dial 29. “FEATURE INHIBIT” 2.
Digital Telephone System 3.18 IMI66–107 Station Message Detail Accounting/Reporting (SMDA/SMDR) The system produces five different call cost reports for printing: 1. Detailed report of all stations. 2. Detailed report of all accounts. 3. Trunk summary report. 4. Department summary report. 5. All records. The system generates reports automatically for printing whenever it detects that its records storage area is 95 percent full.
IMI66–107 3.18.1 Digital Telephone System SMDA Department Numbers Description: Use this programming feature to define different SMDA department numbers To Program: 1. Dial 75. “SMDA PROGRAMMING” 2. Dial 04 to define department numbers. “SMDA DEPARTMENTS” 3. Dial 1–8 for department 1–8. “DEPT X” 4. Dial 0000–9999 for department number. “DEPT X YYYY” 5. Dial ✳ for next department, and repeat steps 3–7 until all departments are numbered. 6. Dial ✳ ✳ for next SMDA feature. 7.
Digital Telephone System 3.18.3 IMI66–107 SMDA Printout Automatic SMDA Reports Description: Call cost reports, produced by the system for printing, are generated automatically whenever the system detects that the records storage area is ninety-five percent full. Program the system to automatically generate these reports for printing at a certain time each day if desired. To Program: 1. Dial 75. “SMDA PROGRAMMING” 2.
IMI66–107 Digital Telephone System SMDA Report Printout Description: You can command the system to print several different types of SMDA reports and to delete all stored SMDA records. NOTE: The departmental call distribution report reflects statistics based on current departmental station assignments.
Digital Telephone System 3.18.4 IMI66–107 SMDR Printout SMDR Printout As System Collected Description: With this programming step, SMDR provides continuous printout of system-wide station call activity as it is collected by the system. To Program: 1. Dial 77. 2. Dial 2. “SMDR PRINT XXX” 3. Press A1 to toggle between enable and disable (A1 LED On = Enabled) —OR— dial 1 to enable printing “SMDR PRINT ON” dial 2 to disable printing. “SMDR PRINT OFF” 4. Dial ✳ for configuration mode.
IMI66–107 3.18.5 Digital Telephone System SMDA Records Deleted By The Attendant Description: This programming step gives the attendant station the ability to delete SMDA records when commanded to do so by its user. During day-to-day system operation, when SMDA records exceed storage capacity, the attendant can delete current records to make room for additional ones if you perform this programming step.
IMI66–107 3.19 Digital Telephone System Toll Restriction Tables The toll restriction feature uses entries that you make in 16 different tables to prohibit some or all stations from calling a wide range of number combinations.
Digital Telephone System 3.19.1 IMI66–107 Assign Entries To Toll Restriction Tables Description: Plan and execute system toll restriction in the sequence detailed in the following steps. 1. Determine the types of dialing restrictions that you wish imposed on the system. Typically, this includes access codes which result in toll charges, and certain local numbers as desired. 2.
IMI66–107 3.19.2 Digital Telephone System Programming Toll Restriction Table Entries To Program: 1. Dial 71. 2. Dial 01–16 —OR— press A1–A14, B1, B2 for toll table 1–16. “TOLL TABLE” “XXXXX TABLE Y” 3. Establish an allow or a deny table (A1 LED on = allow, A2 LED On = deny) —Dial 5 or press A1 for allow “ALLOW TABLE Y” —Dial 6 or press A2 for deny. “DENY TABLE Y” 4. Dial 1–4 or press A8–A11 for entry number 1–4. “XXXXXX” 5. Dial # to clear current entry. 6.
Digital Telephone System 3.19.3 IMI66–107 Assign Toll Restriction Tables To Lines Description: Once you have created the toll restriction tables, assign them to lines. To Program: 1. Dial 72. “ASSIGN TOLL-LINE” 2. Dial 01–16 or press A1–A14, B1, B2 for toll table 1–16. 3. Dial # to finish entry and display lines. 4.
IMI66–107 3.19.5 Digital Telephone System Assign Toll Restriction Tables To Stations For Night Transfer (of ringing) Description: Toll tables assigned with this feature have an effect only when the attendant places the telephone system in the night transfer (of ringing) mode of operation. To Program: 1. Dial 74. “ASSIGN TOLL-NITE” 2. Dial 01–16 or press A1–A14, B1, B2 for toll tables 1–16 (LED On = Selected table). 3. Dial # to finish entry. 4.
Digital Telephone System 3.19.7 IMI66–107 Assign Toll Restriction Override (TRO) Code Description: The TRO feature allows users to override the toll restriction that they encounter at other stations with their own station’s toll restriction assignments. In programming for this feature, create a four-digit TRO code that users can dial to override the toll restrictions of any station that they happen to be using and replace it with a toll restriction that matches their home station.
IMI66–107 3.19.8 Digital Telephone System Positive Disconnect Supervision Description: When a station is on line with an outside caller and the caller hangs up, the CO may send a positive disconnect signal to the DSU. You can enable the positive disconnect supervision feature on a per-line basis. If you enable positive disconnect supervision, when the system receives the CO’s positive disconnect signal it tells the voice mail equipment to hang up. To Program: 1. Dial 48. “DIS. SUPERVISION” 2.
Digital Telephone System 3.20 IMI66–107 The Tracker Paging System The optional Tracker Paging System allows users to send alpha/numeric or numeric-only messages to Tracker pagers assigned to station extension numbers. The type of message that the system delivers depends upon the model Tracker Pager being used. You should make a record of all programming decisions that you make—it will help you keep track of what you have done and will help you troubleshoot any problem that might arise later.
IMI66–107 3.20.1 Digital Telephone System Preparing The System Description: After you install the Tracker base station, you must either master clear the system or default the system data before you take any further programming action to enable the feature. If the Tracker Paging System is part of an initial system installation, you must master clear the system. If you are upgrading from pre-15A software, you need only to default the system data. New Installations To Program: 1.
Digital Telephone System 3.20.3 IMI66–107 Enabling Tracker Pagers For Stations Description: After you have enabled the Tracker Paging System as a system-wide feature, enable the Tracker pagers at individual stations. Station users can disable a Tracker Pager by pressing INTERCOM #06 or enable a Pager by pressing INTERCOM ✳06. To Program: 1. Dial 53. 2. Dial 37. “STATION FEATURES” “DISPLAY PAGER” 3. Enable Tracker pager operation —Dial 10–57 or press C10–C57 (LED On = Enabled). 4.
IMI66–107 3.21 Digital Telephone System Digital Voice Announcing (DVA) Digital voice announcing uses a hardware peripheral device (product code DVA01) connected to a digital station port to play pre-recorded announcements and messages during an in-progress call. The DVA stores the pre-recorded messages in its memory for recall when needed.
Digital Telephone System 3.21.1 IMI66–107 Programming For DCD Operation Description: When you plan to enhance DCD operation with the DVA, you must first completely program the system for DCD operation. To Program: To enable the system for DCD operation, refer to the instructions in section 3.11, Direct Department Calling and complete the following steps: 1. Assign direct department dialing access code (often referred to as a department pilot number). 2. Assign direct department calling line ports. 3.
IMI66–107 3.21.3 Digital Telephone System Programming For DISD Operation Description: When you plan to enhance DISD operation with the DVA, you must first completely program the system for DISD operation. NOTE: You should set a DISD dial time that is as long as the maximum time needed to complete the longest DVA message. For example, if the longest DVA message is 60 seconds, set the DISD dial time to 60 seconds. If the DISD dial time is longer than the DVA message, the message will repeat itself.
Digital Telephone System 3.21.4 IMI66–107 Enabling/Disabling Digital Voice Announcing (DVA) Description: You can enable DVA support for both DISD and DCD operation. To Program: To assign DVA support for DISD operation. 1. Dial 17. “SYSTEM FEATURES” 2. Dial 07. “DISD DVA XXXXXXX” 3. Press A1 to toggle between enable and disable (LED on = Enable) —OR— Dial 1 to Enable (A1 LED is on) “DISD DVA ENABLE” Dial 2 to Disable. “DISD DVA DISABLE” 4. Press ✳✳ for configuration mode.
IMI66–107 3.21.5 Digital Telephone System Programming The DVA Messages Description: You or the system attendant can store the customized messages in the DVA device in one of two ways: by delivering them from the telephone handset at station 10 or 12 or by playing the contents of a professionally-supplied tape recording into the DVA memory. The DVA provides up to four unique messages. The total available message time is two minutes for one message if needed.
Digital Telephone System To Program: 1. Dial 08. 2. Choose the message style. —Dial 1 for DISD message style. —Dial 2 for DCD message style. IMI66–107 “DVA TABLE NUM” “PORT NUMBER” “PORT NUMBER” 3. Select DVA station ports —Dial 10–57 or press C10–C57 (LED On = Selected). 4. Press # to end DVA station port entry. “DVA MESSAGES” 5. Press 0 to erase all four messages. 6.
IMI66–107 3.22 Digital Telephone System The Data Interface Unit The Data Interface Unit (DIU) is a device connected to a digital station port of a DSU. The DIU provides connection for a digital multiline telephone and another device such as an Industry standard telephone (IST), FAX, or modem. The DIU switches the voice path from the DSU to either the digital telephone or the IST telephone by pressing a button on the digital telephone.
Digital Telephone System 3.22.2 IMI66–107 Remote Data Station Description: Use this procedure to program the system to allow remote control of a DIU from one or more multiline digital telephones assigned to other station ports. Remote commands are blocked when the station is busy with a call. To Program: 1. Dial 53 for station features. 2. Dial 39 for data station. “STA. FEATURES” “DATA STATION” 3. Enter data station number. 4.
IMI66–107 3.23 Digital Telephone System Caller ID Service Support When you subscribe to Caller ID service, the central office sends Caller ID data over the lines. After the Caller ID device deciphers the data, it is displayed on a system LCD speakerphone. You must program lines and stations for Caller ID service. NOTE: A lighted LED next to the programming button for the selection indicates the current configuration.
Digital Telephone System IMI66–107 Table 3–11: Caller ID Information On SMDR Printout Called or Calling # Call Cost 0.1 123456789 0123456 $ 0.51 00:56 0.2 5551212 10/15/92 00:56 NOANS .2 /5551234 1 10/15/92 00:56 0.1 .1 /5551234 4 10/15/92 01:00 NOANS .2 Call # Station # Line # Date Time Call length 1 1000 12 10/15/92 04:38 2 12 3 10/15/92 1 3 4 10 5 Answer Time 6 10 4 10/15/92 01:00 0.1 .0 7 10 1(D) 10/15/92 04:23 0.2 .
IMI66–107 Digital Telephone System As an option, you can arrange for the system to provide Caller ID data distribution through the RS232 data port B to a personal computer (PC) just as it supplies SMDA data to a data printer. This data consists of four special-purpose messages and is in the ASCII format suitable for use with PC-based application programs. The messages are as follows: Table 3–12: Typical Message 1—sent out as soon as Caller ID data arrives from the CO.
Digital Telephone System 3.23.1 IMI66–107 Assigning Caller ID Lines (required programming) Description: Programs lines to receive Caller ID service. To Program: 1. Dial 47. “CALLER ID LINES” 2. Select line ports (LED On = Selected) Line Port 1–14 = Dial 01–14 or A1–A14 Line Port 15, 16 = Dial 15, 16 or press B1, B2 Line Port 17–24 = Dial 17–24 or press HOLD and then press A1–A8. 3. Press ✳ for configuration mode. 3.23.
IMI66–107 3.23.3 Digital Telephone System Configuring RS232 Data Port B (required programming) Description: Configures RS232 Data Port B to receive Caller ID data. To Program: 1. Dial 15. “BAUD RATE” 2. Dial 2 for data port B. 3. Press A10 for 9600 baud. “W nD nS 9600" 4. Dial 11 or press A14 for 8 data bits and 1 stop bit. “W 8D 1S ZZZZZ” 5. Dial ✳✳ for configuration mode. 3.23.
Digital Telephone System 3.23.5 IMI66–107 Setting The Caller ID Distribution (optional programming) Description: Sends Caller ID information to data port B for access by a PC. To Program: 1. Dial 17. “SYSTEM FEATURES” 2. Dial 02. “CID DISTRIBUTION” 3. Dial 1 to enable Caller ID distribution (LED on) —OR— Dial 2 to disable Caller ID distribution. 4. Press ✳✳ for configuration mode. 3.23.
/M/66-107 Digital Telephone System System Records 4.1 Programming Password Records ............................................................. 4.2 System Configuration Records ................................................................. 4-3 4.3 Recording The Line Configurations ....................................................... 4-11 4.4 Recording The Station Configurations 4-W 4.5 Recording The Account Code Configurations 4.
Digital Telephone System I/M/66-7 07 4.14 Caller ID Service Support Configuration Chart ................................... 4-41 4.15 Tracker Paging System Records ............................................................. 4-43 4.16 DigitalVoice Announcing Records .......................................................... 4-44 4.17 Data Interface Unit Records ................................................................... 4-47 4.18 Overlay For The 7700s Telephone .................................
IMI66–107 Digital Telephone System A Appendix A: Understanding The System Features A Abandoned Hold Release If an on-hold party hangs up at the CO/PBX end of a connection, causing an interruption in the line current, the system will drop the line from the hold condition and return it to service. The time interval between hang-up and line-drop is programmable in line class of service programming with choices of either 50 msec or 350 msec.
Digital Telephone System IMI66–107 Account Codes (With Forced Positive Verification) System users can employ account codes to identify calls by category or by any other desired grouping so that the system can print reports. The account code entry can be voluntary or the programmer can arrange the system so that the users are forced to enter an account code before they can make an outgoing call. The system compares the account code entered by a station user with a list of programmed account entries.
IMI66–107 Digital Telephone System but cannot be lower than the verified account code length. The verified account code length defines the number of digits that the system will verify before it accepts an account code as valid. As well, verified account code length defines the number of valid account codes that a programmer can store (as shown in the following table).
Digital Telephone System IMI66–107 Forced Account Code Entry For CENTREX Users The programmer may set the TAP time so that CENTREX users do not have to re-enter an account code after pressing the TAP button. The programmer may also set the system so that non-CENTREX users do have to enter an account code after pressing TAP. • If the TAP time is set for 1 second or less (the hookflash time), the system will not clear an account code after a TAP entry.
IMI66–107 Digital Telephone System connections. It contains a ringing generator to generate a ringing signal for the IST devices. Area Paging Interface Any station user can dial a special code number in response to an all-call or zone page and be connected to the paging party in a private conversation. All-call or zone paging is provided to the stations through the station class of service programming. See also, Paging.
Digital Telephone System IMI66–107 Automatic Dialing Of Stored Numbers Automatic Dialing The system supports up to 24 automatic dial (autodial) numbers per station. Autodial buttons can store up to 16 digits plus an intercom or line selection. Stored digits include 0–9, ✳ and #. The system stores a pause at any point where the HOLD button is pressed, and stores a hookflash at any point where the TAP button is pressed.
IMI66–107 Digital Telephone System Automatic Hold For Intercom If a user selects the second intercom line while a call is active on the first intercom line, this automatic hold feature lets the system automatically place the first intercom call on hold. Use station class of service programming to enable this feature. See also, Hold. Automatic Hold—Transfer To Line A programmer can use class of service programming to make this system feature available to selected stations.
Digital Telephone System IMI66–107 Automatic Station Relocation With this feature, the system will automatically recognize a particular station should that station be relocated to a new station port. When someone places a telephone at a new port location, it will continue to provide the same class of service parameters and respond to the same extension numbers as it did at the original station port. A programmer must enable this system feature using system class of service programming.
IMI66–107 Digital Telephone System B Background Music If the installer connects a customer-provided external music source to the system, the music from that source will sound through the station loudspeakers after the users turn it on at their stations. They can adjust the loudness of this background music with the loudspeaker volume control. The system automatically turns the background music off during calls. This feature requires no class of service programming. See also, Music Features.
Digital Telephone System IMI66–107 Block Programming A programmer can assign a particular line or station’s class of service to an entire block of lines or stations with one programming action. This feature eliminates the need for him or her to individually program stations and lines with the same class of service. A programmer can perform a block programming class of service after he or she has programmed a station class of service or line class of service for a particular station or line.
IMI66–107 Digital Telephone System The system will automatically provide a report whenever the costed call storage reaches 95 percent of capacity. Additionally, the programmer can arrange for these reports to be printed automatically at a specific time of day.
Digital Telephone System IMI66–107 Station Message Detail Recording (SMDR) The SMDR feature generates a call record for printing as soon as the system collects the record. It presents the call record at an RS-232 level as ASCII transmit data in an 80-column format at the data port available for that purpose.
IMI66–107 Digital Telephone System Ring-No-Answer Forwarding Of Transferred Calls This feature enhances the existing automatic RNA call forwarding feature to include forwarding of transferred lines to individual stations. When a telephone user transfers a line to a station, the call will ring at the station receiving the transfer for the programmed number of rings. After that, the call will start ringing at the station that is hunt-linked to the station first receiving the transfer.
Digital Telephone System IMI66–107 Call Park The call park feature is similar to a manual hold condition. A user can park a call a particular station and retrieve it at any station in the system by dialing the appropriate access code. NOTE: The retrieving station must have access to the line on which the call appears. Calls are parked and retrieved within the system through the use of dialing codes. The system provides nine parking circuits (orbits).
IMI66–107 Digital Telephone System Unanswered Call Transfer Recall Timing A transferred call that is unanswered after a pre-programmed length of time will return to the station that transferred it. The system will return the call to both attendant stations when the tandem attendant feature is enabled. When LCD speakerphones are employed, the display will show the station number or name as well as the line number that is being re-called.
Digital Telephone System IMI66–107 (seven-, eight-, and eleven-digit Caller ID numbers are already in a format that can be dialed and do not need to be transformed.) The system will dial those numbers that are present in the 6-digit table as local calls even if they are in different area codes. All Caller ID features require that the Caller ID decoder device (product code CID08) deliver Caller ID data to the system’s RS-232 data port B.
IMI66–107 Digital Telephone System features that require periodic change by entering COS programming with another code provided for this purpose. The station user can program individual stations for speed dial, autodial and direct station selection (DSS) by entering COS with a code provided for that purpose.
Digital Telephone System IMI66–107 desired. After a programmer has reprogrammed a system, he or she can re-default it by using the system, line, and station class of service programming or use a master clear to default the entire system and erase all stored programmable button information. Remote Programming And Administration Both remote class of service programming and the transmission of SMDR data for printing are available through serial data ports.
IMI66–107 Digital Telephone System Console Support The digital telephone system supports the installation and use of a DSS/BLF console at any available station port. The number of installed consoles is limited only by port availability; however, since a console complements a companion telephone located in an adjacent station port, the installer can use up to one-half of the available station ports for consoles.
Digital Telephone System IMI66–107 While the first console (the one installed at the logic-paired port) extends the autodial buttons of the paired telephone by 48 and provides DSS/BLF coverage for station ports 10 through 57, the second console (the one installed at the programmed station port) provides DSS/BLF coverage as follows: • On a 32-station system with two 8-station expansion modules, the first 16 buttons are automatically assigned (defaulted) to station ports 42 through 57 for DSS purposes.
IMI66–107 Digital Telephone System The user controls the DIU by pressing a preprogrammed DATA button on his/her digital telephone. The installer can also program a DATA button on a remote telephone that can control the DIU as well. The DATA LED on the digital telephone provides the user with visual feedback on DIU status. The system administrator can program up to three security groups and assign them to work groups.
Digital Telephone System IMI66–107 Delayed Ringing Ringing assignments are programmable. A station can be programmed to provide delayed ringing on some lines while providing immediate ringing on other lines. Delayed ringing is assigned to certain lines at each station through station class of service programming. When a programmer assigns delayed ringing to a station for certain lines, he or she can also assign the time length of the delay. See also, Ringing.
IMI66–107 Digital Telephone System The Dial By Name feature uses the seven-character station names associated with the station ports for searching through the list of stations for intercom calling. 16-character names are used for searching through the list of system speed dial entries. When users make a sequential search through the stored index of names, the system searches the list as it was entered. Programmers or system attendats must arrange the list in the desired sequence as they store the entries.
Digital Telephone System IMI66–107 Night Answer Messages For DCD callers—“Welcome to Acme’s sales department. Our hours are eight to four-thirty. Please call tomorrow during those hours.” For DISD callers—“Welcome to Acme Company. Our hours are eight to four-thirty. Please call tomorrow during those hours.” Recall Messages For DCD callers—“Please hold. An agent will be with you as soon as possible.” For DISD callers—“The party you have called is not available. Please dial a new extension number.
IMI66–107 Digital Telephone System 4. A DISD line recalls to the DSU after a transfer recall time, and the DVA plays a recall message to the caller. The DSU transfers the call once more to the same or different stations. This action repeats three times. 5. After the last recall, the DVA plays the drop message and the DSU drops the line. The installer can connect DVA devices to any available digital station ports.
Digital Telephone System IMI66–107 dropped by the caller. The caller continues to receive ringback tone until the call is answered. The overflow station can service the call or transfer it back to the department using the department pilot number. When the call is transferred back to the department by an overflow station, it will not return to the overflow station until that station is idle and has no ringing calls either new or transferred.
IMI66–107 Digital Telephone System A department station can also be taken out of service and placed in a wrap-up mode to provide the user time for doing such things as follow-up paperwork. While a station is in a wrap-up mode, all outside and transferred calls skip to the next department station. The station user sets the wrap-up mode by pressing Hold DND and presses these buttons again to clear the wrap-up mode.
Digital Telephone System IMI66–107 Wrap-Up Time: The time that a station spent in a wrap-up mode doing such things as follow-up paperwork. While a station is in a wrap-up mode, it does not receive department calls. The station user sets a wrap-up mode by pressing Hold and DND and repeats the procedure to clear the wrap-up mode. Missed Calls: The total number of calls that are not answered at a station and that are cycled by the system to another station for answering.
IMI66–107 Digital Telephone System The number of rings which occurs on a DISD line before it is answered is programmable. By setting a large number of rings, time is allowed for a call to be serviced in a regular manner by stations that have a line appearance for the DISD line. Setting the number of rings to 0 disables the line for DISD use. If a line is to be dedicated for DISD use, it is a good practice to set it for one ring.
Digital Telephone System IMI66–107 Direct Station Call Hold (Station Park) This feature allows a station user to park a call at a specific station where it will be held without ringing. A feature code plus a station extension number can be dialed over the intercom line to park the call or a programmable button can be programmed to provide a “directed hold” to a specific station. The parked call is picked up by directed station by dialing a feature code.
IMI66–107 Digital Telephone System Do Not Disturb Inhibit The system can be programmed to inhibit any station from entering the DND mode. System class of service programming is used to program this feature. Do Not Disturb Override Stations can be provided with DND override capability which will allow them to call a station that is set in the DND mode. The Executive/Attendant Override feature must also be active for DND override feature to function.
Digital Telephone System IMI66–107 Dynamic Line Buttons Through class of service programming, the programmer can arrange certain idle line buttons to serve as dynamic line buttons. This feature allows the system to temporarily assign a line to a station that normally does not have the line assigned to it, and have that line appear on a dynamic line button. While the call is appearing on the dynamic line button (LED on), any normal call handling operations can be performed.
IMI66–107 Digital Telephone System Executive/Attendant Override This feature allows the user of a station, upon encountering a busy signal at another station, to dial a code that will override the busy signal of a call, sound a warning tone, and allow access to the existing conversation. This feature is enabled through station class of service programming. External Paging Interface A dedicated paging port or a spare line port can be interfaced with an external paging amplifier.
Digital Telephone System IMI66–107 Flexible Ringing Assignments Of PA Port The PA port can be programmed for flexible ringing assignments and zone pages. Any desired lines can be programmed for direct ring, delay ring, or night transfer (of ringing) at this port. Paging can be to programmed zone or to all-call. A speaker can be connected to the PA port to sound the ringing that is generated by the system and sent to this port and paging announcements when they are sent to the programmed zone.
IMI66–107 Digital Telephone System Full Button Programmability Of Features A programmer, or in many cases the users themselves, can make most system features available at programmable buttons merely by storing the specific access codes necessary for dialing the features. Storable features include those that can utilize lamp (on/off) supervision (e.g., call park orbits). The system will store all feature access codes except for those requiring Transfer/Conference button action.
Digital Telephone System IMI66–107 Hold Abandoned Hold Release If an on-hold party hangs up at the CO/PBX end of a connection, causing an interruption in the line current, the system will drop the line from the hold condition and return it to service. The time interval between hang-up and line-drop is programmable in line class of service programming with choices of either 50 msec or 350 msec. This feature is usually dependent upon special arrangements that must be made at the CO end of the connection.
IMI66–107 Digital Telephone System Exclusive Hold Exclusive hold prohibits a held call from being retrieved by any other station. The exclusive hold condition also links the held call to the timed hold recall timeout feature. After timeout, the system causes audible and visual signaling to occur reverts the exclusive hold condition to a normal line hold condition.
Digital Telephone System IMI66–107 Idle Line Preference When a station is programmed for idle line preference, it will automatically be connected to the first assigned idle line. The system can be programmed on a per station basis to enable idle line preference. When idle line preference is enabled, taking the handset off-hook will automatically connect the station to any assigned line that is idle and has been arranged for this feature. The line button will not have to be pressed.
IMI66–107 Digital Telephone System the handset is lifted) or places the outside line on hold (if digits are dialed) and causes intercom dial tone to return to the IST. Pressing and releasing the hookswitch is commonly known as flashing the hookswitch or performing a FLASH. Some ISTs are equipped with a TAP button, Users can press the TAP button to cause the same effect as performing a FLASH.
Digital Telephone System IMI66–107 • Intercom call to station already busy on intercom rings in subdued fashion and flashes indicator associated with other intercom button. • With both intercom lines busy, a third intercom call results in a subdued off-hook voice announce (if enabled) at busy station. • Pressing a DSS button while on an active intercom call will drop the distant party unless the automatic hold feature is enabled for the intercom line through class of service programming.
IMI66–107 Digital Telephone System Tone Or Voice Signaling The system allows intercom calls to be tone signaled or voice signaled as the users desire; however, the programmer uses system class of service programming procedures to determine which signaling method the system will employed as the primary method. Regardless of the programmer’s arrangement, telephone users can take action to use the alternate method when they need it.
Digital Telephone System IMI66–107 preference. If they are unavailable, the system will chose the last line used at the station. If it is busy, no further choice is made. No class of service is required. See also, Redialing. LCD Messaging Standard and system-supplied custom display messages can be set by dialing a specific code at any station. Such messages are to be received and displayed by any LCD speakerphone that calls the station which set the message.
IMI66–107 Digital Telephone System Line Features Access Denied, Line Access Restriction The system programmer can deny access to particular lines at certain stations in the system. A station user cannot select a denied line for use. This feature is programmable on a per line/per station basis in station class of service programming.
Digital Telephone System IMI66–107 Line And Line Group Queuing With the line queuing feature, the station user can take action that will place a station in a queue where it awaits the availability of a line or line group. The station is automatically signaled with five-ring bursts when the line is available to it for use. Each station can queue one line at a time. Originating Denied The ability to originate calls on certain lines can be denied at individual stations through system programming.
IMI66–107 Digital Telephone System M Manual Hold A button activated feature at each station will place an outside line on hold. When a user presses the HOLD button while on a call, the system places the call on hold, provides a distinctive flash rate of the line button indicator, and allows the user to access other station features. A user at the holding station or at any other station that has access to the line can retrieve the held call. See also, Hold.
Digital Telephone System IMI66–107 LCD Messaging Standard and system-supplied custom display messages can be set by dialing a specific code at any station. Such messages are to be received and displayed by any LCD speakerphone that calls the station which set the message. When a message is set, the intercom light at the setting station will flash to indicate that the feature is active.
IMI66–107 Digital Telephone System Modular Wiring And Jacks 2- Or 4-Conductor Wire System The system can be completely interconnected by employing industry standard 50-pin connectors and modular plug/jack combinations. Station wiring is number 22 or 24 gauge, 2-conductor, twisted-pair cable throughout the system. If the installer uses 4-conductor twisted-pair cable, it provides a spare pair for a separate wiring purpose when needed.
Digital Telephone System IMI66–107 Handsfree Answer Inhibit The user can use the MUTE button to block all handsfree answerback response. This arrangement will prevent a station user from monitoring another station site using the monitoring ability of the voice announce feature. When a user presses the MUTE button, all handsfree answerback is disabled thus inhibiting any off-site monitoring. The MUTE light turns on steady to indicate that this feature is active.
IMI66–107 Digital Telephone System P Paging All-Call Paging All-call paging allows all stations to receive announcements through the station speaker at once. The system can also send all-call paging to the paging port where it applies it to the input of an external paging amplifier. Origination of announcements must be via the station handset. A programmer can arrange each station to receive and/or originate all-call page.
Digital Telephone System IMI66–107 PBX/CENTREX/CO Compatible System features and programmable buttons support the requirements of most PBXs, Central Offices, and CENTREX systems. Numbers, #‘s, ✳‘s, programmable pauses, and flash signals can be made a part of every stored number for access to host system feature codes. Personalized Ringing Tone The system provides a group of distinctive tones for station ringing.
IMI66–107 Digital Telephone System Power Failure Transfer An installer can connect an industry-standard telephone such as the model 2500 to a special connection to serve as a power-fail telephone. If an AC power failure occurs, the system automatically connects the power-fail telephone directly to an outside line. Users can make normal origination and reception of calls on a power-fail telephone during an AC power failure.
Digital Telephone System IMI66–107 Privacy Release/Brokerage Service See the previous paragraph titled Privacy—Designated Programmable Button Private Lines (Access Denied) The system programmer can deny access to particular lines at certain stations in the system. A station user cannot select a denied line for use. This feature is programmable on a per line/per station basis in station class of service programming. See also, Line Features.
IMI66–107 Digital Telephone System Programming Password Protection No one can enter a programming mode to reprogram the system without first entering a password. The system provides two different entry levels for programming and allows for a different password for each entry. The two programming entry levels are the installer level and the administrator level.
Digital Telephone System IMI66–107 R Redialing Automatic Redial (Of Busy Number Or Unanswered Call) A user can automatically redial a busy number or unanswered call by activating this feature. Once the user activates automatic redial, the station will select the line, automatically dial the number, and wait for a response. It will do this once a minute for approximately 10 minutes unless the user deactivates the feature by pressing that button or another button or by lifting the handset.
IMI66–107 Digital Telephone System Response Messaging This feature allows a user to reply in a non-verbal manner to a voice announce or tone-signaled intercom call or to a subdued off-hook voice announce call if the intercom caller is using an LCD speakerphone. A station user can press a programmable button in response to an intercom call and send a message to be shown on the display of the calling station.
Digital Telephone System IMI66–107 of an external paging amplifier and the installer can arrange the wiring so that the relay closures energize the paging amplifier while it is receiving the ringing tone. Use system class of service programming to choose either the paging port. or station port 17 for the ringing port relay control. Also use system class of service to determine the type of ringing sent to the paging port.
IMI66–107 Digital Telephone System and paging announcements when they are sent to the programmed zone. Using such an arrangement, it is possible for a user to determine that certain lines are ringing, such as in a night transfer (of ringing) mode, and go to the nearest telephone and answer the call. The most common use for this arrangement is as a night bell eliminating the need for external equipment as required with the common ringer and auxiliary ringer interface.
Digital Telephone System IMI66–107 Ringing Line Preference The system can be programmed on a per station basis to provide ringing line preference on all lines programmed for ringing at the station. When ringing line preference is enabled at a station, taking the handset off-hook automatically connects the station to any outside line that is ringing at it. A line button will not have to be pressed.
IMI66–107 Digital Telephone System within the same general area. If all nine channels are in use and a tenth Scout telephone tries to place a call, the LCD will indicate “System Busy” and deny the call. If you do install more than one Scout wireless telephone, Comdial recommends that you leave at least 10 feet between adjacent base units.
Digital Telephone System IMI66–107 a line group after comparing the dialed number with entries that are contained in an office code table, an area code table, and four special area code look-up tables. The specialized route access operates in the following manner: When the caller presses INTERCOM and dials 9 or presses a preprogrammed button, the system returns a special dial tone. The caller then has 10 seconds in which to dial some digits; otherwise, the telephone will return to its idle state.
IMI66–107 Digital Telephone System The following information illustrates the digit evaluation scheme.
Digital Telephone System IMI66–107 that the CENTREX extensions are 3300–3399. Take programming action to assign line group 2 to entries 330–339 in the office code table. This means that calls on CENTREX extensions will use line group 2 and all other calls will default to use line group 1. Program the 9 digit as the insertion digit for line group 1.
IMI66–107 Digital Telephone System Flexible Station Numbering Plan The system supports a flexible station numbering plan for individual stations. Each station can be programmed to respond to the dialing of any available number between 10 and 7999. This feature may be used to match the calling number of a station located in a pre-numbered area to that area number. A combination of two, three, or four digit extension numbers can be assigned as long as they do not conflict.
Digital Telephone System IMI66–107 Station-To-Station Messaging If a station has a DSS/BLF appearance at another station, a callback message indication can be left at that station with the DSS/BLF appearance. The user can dial a special code to turn on the BLF light at the called station that is assigned to the calling station. This light indicates that a callback is requested. The light is automatically turned off if a successful callback is made.
IMI66–107 Digital Telephone System Subdued Off-Hook Voice Announce (SOHVA) Groups The programmer can program the ability of station ports to originate and/or receive SOHVA calls by assigning SOHVA calling groups to station ports. This means that he or she can arrange certain station ports together for SOHVA calling between one another while excluding other station ports in the system from this group.
Digital Telephone System IMI66–107 Example 1: Allow station port 10 to originate SOHVA messages to all stations in the system and allow those stations the ability to originate SOHVA messages to each other but not to station port 10. Assign group 1 to station port 10 and assign group 2 to all other station ports. Example 2: Allow station ports 14 and 15 to receive and originate SOHVA calls between each other but deny both receive and originate capability from any other system stations.
IMI66–107 Digital Telephone System T Tandem Attendant When the programmer uses system class of service programming to enable the tandem attendant feature, a recall from an unanswered call transfer or a timed hold recall will ring at the normal attendant station (station 10) that set the transfer or hold condition, and also ring at the tandem attendant station (station 12).
Digital Telephone System IMI66–107 Toll Restriction Default Toll Restriction The system defaults two toll restriction tables with pre-programmed values and pre-assigned to all lines. The programmer needs only to assign these tables to the stations by programming action to put them into effect. He or she can use the toll restriction table configuration class of service programming to reprogram the defaulted tables with different information as needed.
IMI66–107 Digital Telephone System tables replace any that he or she may have assigned to the station for normal, or day mode, operation. For example: a programmer can arrange for a station that has no other toll restriction table assignment to receive a toll restriction table which will restrict everything but local calls and will only take effect when the system is placed in the night transfer (of ringing) mode.
Digital Telephone System IMI66–107 Tracker Paging System The optional Tracker Paging System is a wireless paging system that uses an external base station connected to the common equipment cabinet and individual portable pagers assigned to the system station extension numbering plan. The Tracker Paging System allows telephone users to send alpha/numeric or numeric-only messages to Tracker pagers assigned to station extension numbers.
IMI66–107 Digital Telephone System Unscreened Call Transfer A user can transfer a call to another station without first announcing it. The transferred call will camp-on to the other station where it will ring and await an answer. The call will automatically ring back to the transferring station after a programmable recall period. There is no limit as to how many calls users can camp-on to another station. A transferred call will only ring if the station is idle.
Digital Telephone System IMI66–107 Voice Announce Blocking This feature allows station users to block voice announced intercom signaling by dialing a code or pressing a programmable button programmed for that purpose. The programmable button used to block voice signaling is enabled by station class of service programming. See Intercom.
IMI66–107 Digital Telephone System Positive Disconnect Supervision When a station is on line with an outside caller and the caller hangs up, the CO may send a positive disconnect signal to the digital telephone system. The system passes this signal to the voice mail equipment thus signaling it also to hang up. Voice Mail Line ID The programmer can program the voice mail lines with identification (ID) numbers that allow the voice mail equipment to identify which line it is answering.
Digital Telephone System IMI66–107 ringer-off feature on a system-wide basis. When programmers take this option, users can set the ringer volume to a low level but cannot completely silence it. The number of handset loudness levels is different for the different telephone models. The DigiTech telephones have 8 handset volume settings. At default, Impact telephones have 8 handset volume settings, but the installer may increase the number of volume settings on individual stations to 13.
IMI66–107 Digital Telephone System INDEX A Abandoned Hold Release . . . . . 3-38, A-1 Alarm Report Station . . . . . . . . . . 3-77 Alarm Reporting, System . . . . . . . . 3-26 System Alarm Report, Enabling . . . . . 3-26 AC Power Connection . . . . . . . . . . . 2-8 Access Codes For Direct Department Calling . . . . . . . 3-95 Access Denied . . . . . . . . . . . 3-48, A-1 Accessories, Installing . . . . . . . . . . 2-54 Accessory Information . . . . . . . . . . 1-5 Account Code Button . . . . . . .
Digital Telephone System IMI66–107 Audible Ringing Interface . . . . . . . 2-30 Button Designations, Converting . . . . 3-9 Authorizing Repairs . . . . . . . . . . 2-80 Button Mapping The Stations . . . . . 3-79 Automatic Call-Back Button . . . . . 3-81 Button, Account Code . . . . . . . . . 3-80 Automatic Callback . . . . . . . . . . A-5 Buttons, Interactive . . . . . . . . . . 3-65 Automatic Dialing . . . . . . . . . . . A-6 Automatic Hold . . . . . . . . . . . .
IMI66–107 Caller ID . . . . . . . . . . . . . . . A-15–16 Caller ID Parameter Switches, Setting . . . . . . . . . . . . 2-74 Caller ID Service Support . . . . . . . 3-165 Assigning A “SAVE” Button (optional programming) . . . . . . . . . 3-170 Assigning Caller ID Lines (required programming) . . . . . . . . . 3-168 Assigning Caller ID Stations (required programming) . . . . . . . . . 3-168 Digital Telephone System Common Audible And Auxiliary Ringing Interface . . . .
Digital Telephone System D Data Baud Rate . . . . . . . . . . . . 3-18 Data Connections, Common Equipment . . . . . . . . . 2-36 IMI66–107 Determining The Ringer Equivalence Number . . . . . . 2-81 Dial 0 For System Attendant . . . . . . A-22 Dial Time Limit . . . . . . . . . . . 3-102 Digital Station Ports, Pairing . . . . . 2-26 Data Connections, Modular Jack . . . . . . . . . . . . . 2-34 Digital Voice Announcing (DVA) . 3-160–162, A-23–25 Data Devices, Connecting . . . . . . . 2-34 Records . . .
IMI66–107 Digital Telephone System Direct Ringing . . . . . . . . . . . . . . 3-59 Direct Station Call Hold (Station Park) . . . . . . . . A-30 Direct Station Selection (DSS) Programmable . . . . . A-30 Disable A Station . . . . . . . . . . . . 3-74 Disable A Line . . . . . . . . . . . . . 3-37 Disable Call Waiting Tone . . . . . . . 3-104 Discard Digits . . . . . . . . . . . . . 3-129 E Enable Call Waiting Tone . . . . . . . 3-104 End-To-End Signaling . . . . . . . . . .
Digital Telephone System IMI66–107 Flash/Recall . . . . . . . . . . . . . . 3-34 Flexible Ringing Assignments . . . . . . . . . . . 3-59, A-33 Direct/Delayed Ringing . . . . . . . . . . 3-59 Night Transfer (Of Ringing)— Line/Station Assignments . . . . . . . . . 3-60 Night Transfer (Of Ringing)—Operation . 3-60 Delayed Ringing Times . . . . . . . . . . 3-61 Allow Ringer Off . . . . . . . . . . . . . 3-61 Groups, Line . . . . . . . . . . . . . . 3-39 H Handset Volume (Impact Telephones) .
IMI66–107 Industry-Standard Telephone Support . . A-38 Industry/Regulatory Standards . . . . . 1-22 Inhibiting DISD Digit Dialing . . . . 3-102 Digital Telephone System SMDA Call Report For The Call Costing Examples . . . . . . . . . . 3-122 SMDR Call Report For The Call Costing Examples . . . . . . . . . . 3-122 Inhibiting System Features . . . . . . . 3-31 Zone Call Band Tables (Long Distance Calls) . . . . . . . . . . 3-125 Installation, Hybrid . . . . . . . . . . . .
Digital Telephone System IMI66–107 Line Configurations, Recording . . 4-11–12 Lines, Defaulting . . . . . . . . . . . 3-13 Line Connection . . . . . . . . . . . . 2-12 Local Call Exception Table . . . . . 3-123 Line Connection Details . . . . . . 2-14–15 Locating User Information . . . . . . . 1-3 Line Disable . . . . . . . . . . . . . . 3-39 Long Distance Call Exception Table 3-123 Line Features . . . . . . . . . . . . . A-43 Access Denied, Line Access Restriction . . . . . . . . .
IMI66–107 Digital Telephone System Messaging, LCD . . . . . . . . . . . . 3-21 O Modular Jack Data Connections . . . . 2-34 Modular Wiring And Jacks 2- Or 4-Conductor Wire System . . . . A-47 Office Code Band Tables (Local Calls) . . . . . . . . . . 3-124 Monitoring, Audible . . . . . . . . . . . 3-51 On-Hook Dialing . . . . . . . . . . . . A-48 Assign Audible Monitoring To Stations . . 3-51 Operating Conditions, Checking Enable Audible Monitoring . . . . . . . . 3-51 Operating Environment . . .
Digital Telephone System IMI66–107 Power Failure Transfer . . . . . . . . . A-51 P Power Requirements . . . . . . . . . . 1-20 PA Port . . . . . . . . . . . . . . . . 1-22 Prime Group . . . . . . . . . . . . . . 3-68 PA Port Options . . . . . . . . . . . . 3-23 Prime Intercom . . . . . . . . . . . . 3-68 Ringing Relay Tracking . . . . . . . . . . 3-24 Prime Line . . . . . . . . . . . . . . . 3-68 Ringing Tones . . . . . . . . . . . . . . . 3-24 Prime Line Automatic . . . . . . . . .
IMI66–107 R Radio Frequency Interference . . . . . . 2-81 Reassigning Line Ports . . . . . . . . . 2-14 Recall Time, Call Park . . . . . . . . . 3-32 Recall Time, Unanswered Call Transfer . . . . . . . . 3-36 Digital Telephone System Replacing The Software Cartridge . . . . . . . . . . 2-48–49 Resistance, Checking . . . . . . . . . . 2-51 Response Messaging . . . . . . . . . . . A-55 Ringer Equivalence Number . . . . . . . 2-81 Ringer Interface, Auxiliary . . . . . . . A-8 Ringer Volume Control . . . . .
Digital Telephone System IMI66–107 Seeking Repair Assistance . . . . . . 1-25 SRA Wait Time . . . . . . . . . . . . . . 3-139 Selected Ports, Connecting . . . . . . 2-30 Using Specialized Route Access For Simplified Toll Restriction . . . . . A-62 Self Diagnostics . . . . . . . . . . . . A-59 Specifications, General . . . . . . 1-19–21 Service Observing . . . . . . . . 3-73, A-59 Speed Dial, Station . . . . . . . . . . A-6 Setting The Caller ID Parameter Switches . . . . . . . . . .
IMI66–107 Digital Telephone System Station Numbering, Flexible . . . . . . 3-62 System Features . . . . . . . . . . . . . 3-17 Station Ports For Direct Department Calling . . . . . . . 3-98 System Features, Inhibiting . . . . . . . 3-31 Station Relocation . . . . . . . . . . . . 2-17 Station Relocation, Automatic . . 3-17, A-8 System Grounding . . . . . . . . . . . . 2-10 System Installation, Checking . . . . . . 2-51 Station Speed Dial . . . . . . . . .
Digital Telephone System IMI66–107 Toll Restriction Tables . . . . . . 3-147–153 Tracker Paging System (Using With Versatile Voice Processing) . 3-113 Assign Entries To Toll Restriction Tables . . . . . . . . . . 3-148 Transfer/Conference Button . . . . . . A-70 Assign Toll Restriction Override (TRO) Code . . . . 3-152 Assign Toll Restriction Tables To Lines . . . . . . . 3-150 Assign Toll Restriction Tables To Stations . . . . . . 3-150 Assign Toll Restriction Tables To Stations For Night Transfer .
IMI66–107 V Digital Telephone System Voice Or Tone Signaling . . . . . . . . . 3-30 Voltage, Checking . . . . . . . . . . . . 2-51 VDT Programming . . . . . . . . . . . 3-11 Volume Control . . . . . . . . . . . . . A-73 Versatile Voice Processing . . . . . . . 3-113 Auto Station Logon . . . . . . . . . . . 3-114 W Positive Disconnect Supervision . . . . 3-112 Transferring Callers To Voice Mail . . . 3-114 Using The Tracker Paging System With Versatile Voice Processing . . . . .
LIMITED WARRANTY The initial hardware and software of all Comdial Corporation (“Comdial”) products shall be referred to collectively herein as the “Product”. Products containing some other manufacturer’s warranty are warranted solely by the manufacturer thereof as set out in such warranty and are sold by Comdial strictly “as is”.
GCA70–250 A Quick Reference Appendix A Quick Reference Guide This chart provides you with a Quick Reference Guide of the feature dialing codes. If you wish, you can detach these pages and keep them near your telephone to serve as a stand alone reference. Chapter 8, Programming Your Telephone, describes a method to program these codes on your telephone at unused programmable buttons. Also, the installer may store features at your telephone buttons and label the buttons with the feature’s mnemonics.
Quick Reference GCA70–250 Feature Enable Code Disable Code Button Mnemonic Call Forward, INTERCOM ✳ 54 INTERCOM # 5 FWDRA Ring-No Answer, + extension number All Calls Call Forward, INTERCOM ✳ 53 INTERCOM # 5 FWDRP Ring-No Answer, + extension number Personal Calls INTERCOM ✳ (91-99) PARK 1–9 Call Park, Pickup INTERCOM # 91-99 PARK 1-9 Call Park, Orbit 91-99 Call Pickup, Directed INTERCOM ✳ 4 + extension number DPKUP Call Pickup, Group INTERCOM # 4 GPKUP Clear Major Alarm Ring INTERCOM # 09
GCA70–250 Feature Quick Reference Enable Code Disable Code Button Mnemonic Line Group 1 INTERCOM 9 LNG01 Line Groups 2-11 INTERCOM 80-89 LNG02-11 Line Groups 12-16 INTERCOM 60-64 LNG 12-16 Line Pick Up From Any Station, Zones 1-4 INTERCOM 65-68 TAFS 1-4 Line Pick Up From Any Station, All Zones INTERCOM 69 TAFS✳ Meet-Me Answer Page INTERCOM 78 MMEPG Message Waiting INTERCOM ✳ 3 INTERCOM ✳ 3 + + extension number extension number Message Wait Retrieval #00 Night Transfer (Attendant
Quick Reference GCA70–250 Feature Enable Code Disable Code Button Mnemonic Personal Ringing Tones INTERCOM ✳✳ 4 + tone code (1-8) Redial Last Dialed Number # Remote Station Disable INTERCOM ✳ INTERCOM ✳ 05 + extension 05 + extension number number Response Message INTERCOM ✳✳ 6 + button + 01-30 RSPnn (nn = 1-30, S) Service Observing INTERCOM # 03 + extension number S-OBS Speed Dial, Station 1-0 Speed Dial, System ✳ 100 ✳ 599 Speed Dial, Programming INTERCOM ✳✳ 1 Station Lock INTERCOM
