User guide

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Video and Audio Calls
Video and Audio Call Features
Mute Your Audio
Press the Mic button on your remote to mute yourself so your contact cannot hear you. Press again to
turn back on.
Mute Your Contact’s Sound
Press the Sound button on your remote to mute the other person. Even though your contact’s sound
is muted, they may still be able to hear you. Press again to turn back on.
Helpful Hints for Incoming Calls
• Whenyouacceptacall,keepinmindthatyouarechoosingwhatyouwillshare(eitheraudioor
video),notwhatyouwillsee.Forinstance,whenyouacceptanincomingvideocallwithaudio,
you will see your contact’s video, but you will only share your audio with the other caller.
• Rememberthatevenifyouacceptasanaudiocall,youcanstillturnthevideoonatanytime
during the call.
• PleasenotethatthereisadifferencebetweenyourXFINITYVoice(telephone)callsandyourcalls
comingthroughSkypeonXFINITY.TheCallerIDnoticationfromXFINITYVoicewillappearinthe
centerofyourscreen,whilecallersusingSkypeonXFINITYwillappearintheupperrightcorner
ofyourscreen.Atthistime,youcannotreceiveXFINITYVoicecallsusingSkypeonXFINITY.
• TolearnhowtodisableyourXFINITYVoice(telephone)CallerIDwhileusingSkypeonXFINITY,
visit www.XFINITY.comcast.net/learn/voice.
• Ifyouarenotsignedin,youwillnotreceiveanyincomingcallnotications from your
SkypeonXFINITY.