User guide

42
XFINITY
®
Community Handbook
To order services, visit comcast.com/xfinity
To print a copy of this page, visit comcast.com/communityhandbook
VIEW B ILL O NLINE A ND P AYM ENT /
BILL ING OP TIONS
HOW TO ACCESS YOUR COMCAST
®
BILL ONLINE AND
PAYMENT OPTIONS
1. Go to comcast.com.
2. Go to My Account and click on the Billing and Payment tab.
3. Sign in to your account with your primary Comcast ID. In the bill summary box, you can:
• View your bill details, past bills and payments.
• Set up and check on automatic payments.
• Make a one-time payment.
• Choose how you receive your bill — online or in the mail.
• Sign up for paperless billing statements.
• Change your mailing address.
For more information, visit comcast.com/help and search “View, Manage and Pay Your
Bill Online.”
HOW TO USE YOUR MOBILE DEVICE TO VIEW AND PAY YOUR
COMCAST BILL
There are two ways you can use your mobile device to view and pay
your bill online: with My Account or with the XFINITY Connect app.
ACCESS MY ACCOUNT ON YOUR MOBILE DEVICE
1. Open the browser on your mobile device and type in comcast.com.
2. Scroll down and tap My Account.
3. Tap Billing and Payments.
4. Enter your Comcast ID or comcast.net email address and
password and tap SIGN IN to bring up your account.
5. View your Account Summary and scroll down to make a one-time
payment, choose a payment method, then tap Next.
6. Enter your billing details and the amount you wish to pay, and
tap Next.
7. Review your payment information and tap the blue Submit button.
For more details, visit comcast.com/help and search “Pay your bill using your mobile device.”
and scroll down to make a one-time