Quick Start Guide & Device User Manual 4G Mobile Broadband device
Here’s your new Comcast 4G Mobile Broadband device! This device is for use with your Comcast High-Speed 2go Mobile Broadband service. It is a USB modem that gives you the ability to access Comcast’s Mobile 4G Service. If you have not yet signed up for Comcast High-Speed 2go, please call 1-800-COMCAST (1.800.266.2278) or go to comcast.com/highspeed2go to establish service before installation.
Quick Start Guide Quick Start Guide 4G Mobile Broadband device Minimum System Requirements Operating System: Windows XP SP2 or later, Windows Vista Processor: 300 MHz (XP), 1 GHz (Vista) RAM: 256 MB (XP), 1 GB (Vista) Hard Drive Space: 100 MB (XP, Vista) Hardware: At least one active USB port Browser: IE 5.
Quick Start Guide Get Up and Running in a Snap 1. Install the Comcast Connection Manager from the Installation CD, or downloaded from http://help.comcast.net/highspeed2go. 2. Insert the 4G Mobile Broadband device into a USB port on your laptop, utilizing the USB extension cord if necessary. 3. Connect to Comcast’s 4G Mobile Broadband service. Important: DO NOT PLUG THE DEVICE INTO YOUR COMPUTER UNTIL YOU HAVE COMPLETED THE COMCAST CONNECTION MANAGER INSTALLATION.
Quick Start Guide Install a. Insert the Comcast Connection Manager Installation CD into your laptop. If you don’t have a CD drive, you can download the Comcast Connection Manager software at http://help.comcast.net/highspeed2go. b. If your computer automatically starts running the CD, follow the on-screen instructions for installation and configuration.
Quick Start Guide c. Click on Next to continue the installation process. d. Read the Service Agreement. If you accept the terms, click on I accept the terms in the Service Agreement. Click on Next to continue the application installation process. If you do not accept the terms, you will not be able to install the Connection Manager.
Quick Start Guide e. Click on Next in the Destination Folder box to accept the default destination installation folder, or click on Change to browse to a different installation folder. Then click on Next. f. Click on Install in the Ready to Install the Program box to run the installation process. The Installing Comcast Connection Manager progress indicator displays. g.
Quick Start Guide Note: If you uncheck the box labeled Launch Comcast Connection Manager, you will have to manually launch the Comcast Connection Manager, instead of having it launch automatically upon PC startup. If you uncheck the box labeled Use this as my default Wi-Fi management utility, the Comcast Connection Manager will not manage your Wi-Fi connections. The Comcast Connection Manager launches automatically when the installation is complete.
Quick Start Guide Insert a. Disconnect any active Internet connection before inserting the Comcast 4G Mobile Broadband device. b. Flip the USB plug on the 4G Mobile Broadband device out, and insert it into a USB port on your laptop. c. Windows automatically detects the 4G Mobile Broadband device and installs the drivers. When finished, a message similar to “Your device is ready to use” or “Your new hardware is installed and ready to use” may display in your system tray. d.
Quick Start Guide Connect a. The Comcast Connection Manager should automatically connect to the Comcast Mobile 4G Broadband Service and complete the setup process. Within 2–3 minutes, the Comcast Connection Manager should display “Connected” status for Comcast Mobile 4G. b. If the Comcast Connection Manager does not display “Connected” status, try manually connecting by highlighting Comcast Mobile 4G and clicking on Connect. c.
Quick Start Guide d. The Comcast Connection Manager Help Contents panel displays. In addition to the Comcast Connection Manager Help, you can also refer to the Comcast Connection Manager User Manual, which is available in the Comcast Connection Manager program folder on your computer. You can also visit us online at http://help.comcast.net/highspeed2go or call Comcast at 1.866.206.2182.
Quick Start Guide Troubleshooting Please refer to the Comcast Connection Manager User Manual (under Programs>Comcast>Comcast Connection Manager on your laptop) and Comcast Connection Manager Help (Help>Help from the Comcast Connection Manager Main Window) for a full listing of errors and possible solutions. You can also chat with a Comcast representative at http://help.comcast.net/highspeed2go, or call Comcast at 1.866.206.2182. The following steps can eliminate basic installation issues: 1.
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Device User User Manual Device Manual 4G Mobile Broadband Device User Manual
14 Device User Manual
4G Mobile Broadband Device Overview Device User Manual Thank you for choosing the Comcast 4G Mobile Broadband device. The 4G Mobile Broadband device is a next generation wireless modem that’s designed to work fast. With the 4G Mobile Broadband device, you’ll connect to the Internet without complications. Then you can take the Internet, and everything you do on it, along with you anywhere within the Comcast Mobile 4G service coverage area.
Important Safety Information (continued) Device User Manual • Store the device out of the reach of small children. Do not allow children to play with the device. The device may cause injury if used as a toy. • Only use original accessories or accessories that are authorized by ZTE or Comcast. Using unauthorized accessories may affect your device’s performance, damage your device and violate governmental regulations. • Always handle the device with care. Be careful not to drop or bend the device.
In Aircraft Follow instructions provided by your airline at all times. The device should be powered off before the airplane takes off. Obtain permission from the airline to use the device while on the ground.
Device User Manual Customer Limited Warranty ZTE USA, Inc. (“Vendor”) offers the original end user purchaser of the enclosed Mobile Broadband device (the “Product”) from a Vendor or an authorized supplier, a personal, nontransferable, limited warranty that during the Warranty Period the Product will be free from defects in material and workmanship under normal use. The “Warranty Period” shall be a period that expires one year from the original purchase date of the Product.
Device User Manual (d) Products which have been damaged due to fire, flood, acts of third persons, acts of God or other acts, which are not Vendor’s fault and which the Product is not specified to tolerate; (e) normal wear and tear, cosmetic damage and shipping damage; (f) Products which have been operated outside of published maximum ratings; (g) consumables; (h) cost of installation, removal or reinstallation of the Product; (i) signal reception problems (unless caused by a defect in material or workm
to determine the location of the authorized service center nearest you and for the correct procedures for filing a warranty claim. Regulatory Approvals Device User Manual This equipment must be installed and operated in accordance with provided instructions and must not be co-located or operating in conjunction with any other antenna or transmitter. End users and installers must be provided with antenna installation instructions and transmitter operating conditions to satisfy RF exposure compliance.
Specifications Environmental Specifications 14°F—131°F (-10°C—+55°C) Storage Temperature -40°F—158°F (-40°C—+70°C) Humidity 5% to 95% over operating temperature Vibration Stability 5 Hz to 200 Hz, 1 octave/second Drop 1.5 meter drop, no damage — fully operational Device User Manual Operating Temperature Mechanical Specifications Dimensions (W—D—H) 1.4"– 0.43" – 3.15" (35.5 mm—11 mm—80 mm) Weight 2.
Device User Manual Transmitter Specifications 22 Type of Multiplexing TDD Normal Output Power 23±1 dBm TX Max Power 23 dBm Frequency Range 2.496 GHz – 2.
Receiver Specifications 2.496 GHz – 2.690 GHz Bandwidth 5 MHz, 10 MHz Occupied Bandwidth 5 MHz, 10 MHz Modulation Method QPSK, 16QAM, 64QAM Receiver Sensitivity -88.5 dBm (10 MHz , PUSC, CTCQPSK-1/2) -82.8 dBm (10 MHz, PUSC, CTC16QAM-1/2) -88.4 dBm (10 MHz, FUSC, CTCQPSK-1/2) -82.7 dBm (10 MHz, FUSC, CTC16QAM-1/2) -77.5 dBm (10 MHz, FUSC, CTC64QAM-1/2) -88.3 dBm (10 MHz, AMC, CTCQPSK-1/2) -82.6 dBm (10 MHz, AMC, CTC16QAM-1/2) -77.
Device User Manual Hardware Specifications 24 Interface Type USB Common Air Interface WiMAX Channel Spacing 250 KHz Chip Set Beceem Transmitting (max. data rate) Forward link: 10 Mbps Reverse link: 3 Mbps Supply Voltage 5V Battery N/A Charger (Charging Time) Humidity Current Consumption Sleep/Idle Average In-use Max. (Peak) .02 W (40 mA/5v) 2.25 W 2.
Trademarks Comcast and the Comcast logo are trademarks of Comcast. ZTE and the ZTE logo are trademarks of ZTE. Other marks are the property of their respective owners. Copyrights Device User Manual © 2009 Comcast. Comcast and the Comcast logo are trademarks of Comcast. Other marks are the property of their respective owners. Patents The device adopts the solution scheme from Beceem Corporation. All patents are licensed by Beceem.
