User guide

5
Safe and Secure
To learn more about your products and services from XFINITY, please visit 
xfinity.com/profile.
Constant Guard™ from XFINITY
OnlyXFINITY
®
InternetincludesConstantGuard,themostcomprehensivesuiteofonlineprotectionoffered
byanymajorInternetServiceProvider.It’sa$360valueincludedatnoextracost.
Inadditiontoprotectingyourpasswordsandpersonalinformation,suchasuserIDsandcreditcards,you
canalsoenjoytheconvenienceofsecureone-clickaccesstoyouronlineaccounts!ConstantGuardalso
includes:
Norton
is a registered mark of Symantec Corporation. IDENTITY GUARD
®
and associated logos are trademarks or federally registered
trademarks of Intersections Inc. ITAC Victim Assistance
®
is a federally registered trademark of ITAC, the Identity Theft Assistance Center, and
is used by permission. Constant Guard
and associated logos are trademarks or federally registered trademarks of Comcast Corporation.
Constant Guard
not available with Macintosh systems. For details about Constant Guard
for Macintosh, visit xfinity.com/CGMAC.
Norton™ Security Suite 
This award-winning security solution includes
must-have software like virus protection, firewall,
Parental Controls and much more. Powered
by Norton 360
technology, it is a $160 value
included at no additional charge. Download it for
up to 7 computers in your household.
Network Protection 
Get notified from us if you have a malicious BOT
taking control of your computer. BOTs operate
without the PC user knowing what is happening.
They are designed to steal information like your
bank account, credit card and Social Security
numbers, as well as usernames and passwords
that you type online. Our team of trained experts
will automatically notify you if your computer is
under attack.
Norton Online Family 
Use Parental Controls to help keep kids safe
online. Through Norton Online Family, parents
can supervise and control their children’s
online activity as well as limit access to Internet
content.
Custome r Security Assurance 
Our team of trained experts is available for
security and safety questions or concerns.
They can assist customers with issues related to
viruses, BOTs, SPAM, phishing attacks and more
so that you can rest assured you and your family
are safe and secure when you are online.
IDENTITY GUARD® 
Identity theft protection, including Lost Wallet
Protection, unlimited ID recovery services from
the Identity Theft Assistance Center
®
(ITAC
®
)
and financial calculators and tools.
XFINITY Toolbar 
Protect yourself against phishing attacks and
know if you are visiting websites that may not be
safe. Download the XFINITY Toolbar to give you
additional security and peace of mind.
Sec ure Backup & Share 
2GB free of automatic backup protection in case
something happens to your PC. By using Secure
Backup & Share, your documents, photos and
files are protected. Your important information
is backed up, protected and easily accessible
whether you are home or away.
DNS Security Extensions (DNSSEC) 
When you browse websites like xfinity.com,
DNS is the Internet yellow pages converting
website names to their proper location. Viruses
and malicious software can hijack and modify
your browser address entries. DNSSEC inspects
and insures that those addresses have not been
tampered with, assuring you a safe Web-
browsing experience.