User guide

24
Using Your Voicemail
Voicemail
WithXFINITY,yougetawholenewwaytomanageyourvoicemail.Whenyou’reawayfromhomeorifyoujust
don’tgettothephoneintime,callersareabletoleaveyouamessage.Thecallercanevenleaveamessage
whileyou’reonthephone.IfyouelectnottopickupanincomingcallusingCallWaiting,thecallwillbedirected
tovoicemail.Thenexttimeyoupickupyourphone,youwillhearastutterdialtoneindicatingthatyouhave
amessagewaiting.Ifyourphonehasamessage-waitingindicatorlight,itwillbelitwhensomeoneleavesa
message.
Setting Up Voicemail
Thersttimeyoucallintoyourvoicemail,youmustbeathomeinordertocreateapersonalizedgreetingthat
callerswillhearwhentheyreachyourvoicemail.
To Set Up Your Voicemail
1.Fromyourhomephone,dial
ordialyourhomephonenumber.
2.Atutorialwillguideyouthroughthesetupofyournewvoicemailservice.
3.Onceyou’reinthesystem,listencarefullytoandfollowtherecordedinstructions.Youwillbepromptedto
recordyournameandrecordapersonalizedgreetingthatcallerswillhearwhentheyreachyourvoicemail.
Accessing Voicemail
Foryourconvenience,thereareseveralwaysforyoutoaccessyourvoicemail.
Dial
1.Liftthereceiverandlistenforthedialtone.
2.Press
.
Dial Your Home Phone Number
1.Fromhome,dialyourhomephonenumber.
 —or—
1.Whenyou’reawayfromhome,dialyourhomephonenumber.
2.Whenyourpersonalgreetingbeginstoplay,press
.
Check Your Voicemail Online From Any Computer With Internet Access
1.Visitxnity.com.
2.ClickVoiceatthetopofthepage.
• IfyoualsohaveXFINITYInternet,signinusingyourprimaryusernameandpassword.
• IfyoudoNOThaveXFINITYInternet,signinusingyour10-digithomephonenumberandvoicemail
password.
Visitxnity.comtolearnmore.