User guide

23
Using Your Calling Features
To Cancel Call Screening
1.Liftthereceiverandlistenforthedialtone.
2.Press
.
3.Amenuofoptionswillguideyouinmanagingthisfeature.Thepromptswillenableyoutoactivateand
deactivatethefeature.
Call Trace
CallTraceallowsyoutoprotectagainstoffensivephonecalls.Itensuresthatthenumberofyourlastincoming
calleristracedsothatappropriateactionmaybetakenagainsttheharassingparty.Theinformationprovided
byCallTracewillnotbeavailabletoyoudirectly,butwillinsteadbeavailableonlytolawenforcementauthorities
possessingavalidsubpoenaorothervalidlegalauthorization.Ifthecallislife-threatening,callyourlocallaw-
enforcementauthoritiesimmediately.
To Use Call Trace
1.Whenyoureceiveaharassingoroffensivecall,hangupimmediately.
2.Liftthereceiverandlistenforthedialtone.
3.Press
.
4.ContactyourlocallawenforcementagencyorComcastcustomerserviceforfurtherinformation.
Caller ID Block ing Per Call
CallerIDBlockingPerCallisdesignedtoensurethatyournameandnumberaremarked“Private”or
“Anonymous”eachtimeyouactivatethisfeaturebeforeplacingacall.CallerIDBlockingPerCallmaynotbe
availableonsomecalls,includingtoll-freecallsandcallstoE911.
To Activate Caller ID Blocking Per Call
1.Liftthereceiver,listenforthedialtoneandpress
.
2.Whenyouhearaseconddialtone,dialthenumberyouwishtocall.
3.Yournameandnumberwillbeblockedforthecurrentcallonly.
Caller ID Block ing Per L ine
CallerIDBlockingPerLineisdesignedtoensurethatyournameandnumberaremarked“Private”or
“Anonymous”oneverycallyoumakefromyourhome.Often,individualsrejectincomingcallsthataremarked
“Private”or“Anonymous”.YoucantemporarilycancelCallerIDBlockingPerLinesothatyoucancallthese
individuals.CallerIDBlockingPerLinewillautomaticallyberestoredforthenextcall.
ComcastallowsyoutoselecteitherCallerIDBlockingPerCallorCallerIDBlockingPerLine.Thedefaultsetting
isCallerIDBlockingPerCall.IfyouwishtochangethistoCallerIDBlockingPerLine,pleasecallComcast
customerservice.CallerIDBlockingPerLinemaynotbeavailableonsomecalls,includingtoll-freecallsand
callstoE911.
To Deactivate Caller ID Blocking Per Line
1.Liftthereceiver,listenforthedialtoneandpress
.
2.Whenyouhearaseconddialtone,dialthenumberyouwishtocall.
3.Yournameandnumberwillappearonthecalledparty’sCallerIDdisplayforthecurrentcallonly.
Help and Services
Hereareafewconvenientplacestondthehelpyouneedinahurry:
• ComcastCustomerCentral—customer.comcast.com.
• CustomerService—Call1-800-XFINITY.
• TechnicalSupport—Dial611fromyourhomephone.
• LocalCallingArea—Ifyou’reaLocalwithMore
®
customer,visitcomcast.com/callingareatolearnabout
yourLocalCallingArea.