Operating instructions

Colortrac Scanner Installation and Operating Manual.
PAS106
13
8 TROUBLE SHOOTING
Lights on scanner control panel fail to come on
1. Check that the power supply is connected to the scanner.
2. Check that the scanner is switched on.
3. Check that the SCSI bus is correctly terminated.
Red error light on the display panel indicates a failure during start up
1. Ensure that the normalisation target is fitted during calibration.
2. Ensure that the lid is closed.
3. Recalibrate the scanner.
4. If the fault persists then a service engineer is required.
Streaks appear on the image
Change the aperture tape if fitted.
If the lines are vertical and continuous re-calibrate the scanner first making sure that the
calibration target is as clean as possible.
Document twists visibly in the scanning plane as it is loaded or during scan
Check lid height setting. Check that neither edge of the document is fouling on the side of
a pinch roller. Move the document left or right prior to loading if necessary.
Document slips when scanning
Reduce scanning speed. If the problem persists, the document may be too heavy or
slippery to be accepted. If the document is light then try mounting it on a less slippery
backing before scanning.
Drive motor stalls when loading
Check for correct height adjustment. If the problem persists, the document may be too
heavy or slippery to be accepted.
Drive motor stalls when scanning
Reduce scanning speed. Check for correct height setting. Check scanner throat is clear
and all surfaces are clean. If the problem persists, then document may be too heavy or
slippery to be accepted.