Specifications

Troubleshooting Guide
If does not light, check if:
Electrical power is not connected.
Electrical power is less than specific voltage.
Electrical power is greater than specified voltage.
If does not respond to DMX control signal, check if:
DMX control device and RGBW are addressed differently.
DMX cable is damaged.
DMX control device is disconnected or not operating.
DMX device needs to be restarted.
LED fixture was not restarted after address change.
Restart Fixture
If the fixture is not responding to DMX, check if:
DMX addressing is incorrect:
Check Control Panel and unit addressing.
The wrong polarity settings may be on the controller:
Check polarity switch settings on the controller.
DMX cables may be loose:
Check cable connectors.
If DMX control operation flickers or is intermittent, check if:
RGBW Color Changing Pendants or final DMX device in daisy chain is not terminated.
DMX cable is damaged.
DMX control device is operating at less than 25Hz.
If there is a loss of signal, check if:
Non-DMX cables are being used:
Use only DMX compatible cables (see page 10).
Signals are bouncing:
DMX terminator is not installed as suggested.
If output is less than normal, check if:
Environment temperature may be in excess of 50C/122F.
Lens may be damaged or dirty.
DMX control or RGBW channels may be set at low level.
Further Troubleshooting
Should problems occur while using the product, unplug it at once and contact:
Coloronix, Inc.
Tech Support: (909) RGBW-555
[e-mail]
Replacing Failed Fixture
“Hot Swapping” a fixture is not allowed. If a fixture needs to be replaced, the steps are to:
1. Disconnect the DMX input at the junction box of the fixture needing replacement.
2. Disconnect DMX output.
3. Replace fixture.
4. Reconnect power negative.
5. Reconnect power positive.
6. Reconnect DATA output.
7. Reconnect DATA input.
8. Reconnect power.
9. Make sure the replaced fixture and the entire system is in working order.
Page 11—Coloronix RGBW Pendant Lighting Manual V1.0