Troubleshooting guide

SECTION 4

MAINTENANCE

Cleaning/Replacing the Printhead Cartridge

Cleaning

The Printhead in the Colordyne 1600-S Printer is cleaned automatically each time the machine is turned

ON or when the Level 1 Maintenance routine is performed by the operator. This can be found under the

Service Tab, Level 1 Maintenance in the Printer Driver or the User Maintenance Levels in the Printer

Toolbox. Level 2 and Level 3 Maintenance can be used to more thoroughly clean or clear the Printhead.

If running the automated Maintenance Levels doesn’t help improve print quality, the Printhead Cartridge

can be cleaned manually.

1. Open the Top Cover.

2. Release and lift up the two latches at the same time

to raise the Printhead Assembly.

3. Moisten the Printhead nozzles using

deionized/distilled water (reference ASTM D5127-

90 Type E-II Electronic Grade Water) and a damp,

lint-free cloth, wiping end to end. (Gray strip located

below orange strip.) Take care not to damage the

copper contacts, the metal plate, or the gold

Printhead surface.

4. Close and relatch the Printhead Assembly.

Generally, when the ink supply is adequate and the print quality remains poor, or when the automated

cleaning processes or manually cleaning the Printhead has not helped the image quality, the Printhead

should be replaced.

CAUTION

 Use electrostatic discharge (ESD) protection when handling.

 Hold the Printhead Cartridge by the handles ONLY.

 DO NOT touch the ink couplings, nozzle surface or electrical contacts.

 DO NOT unpack the Printhead Cartridge until the Printer is ready for

installation. Once unwrapped, delay in installing the Printhead can

compromise print quality due to dehydration.

 DO NOT place an unwrapped Printhead on any surface before

installing. Protect the Printhead from scratches, dust, fibers, dirt and

other contaminants at all times.