Troubleshooting guide

SECTION 1
GETTING ACQUAINTED
Print Engine View
1.
Printhead Latch – When closed, connects the Ink Revolver Couplings with the
Printhead Cartridge. When opened, retracts the Ink Couplings from the Printhead
Cartridge and provides access to the Printhead Cartridge for cleaning and replacement.
WARNING! Never attempt to open the Printhead Latch manually, severe damage will
result. Use the Printhead Release button function in the Toolbox utility on your PC or
press the Printhead Latch Release Button (See #4 below).
2.
Ink Revolver Couplings – Connect the ink hoses to the Printhead Cartridge. The
Printhead Latch extends and retracts the couplings from the Printhead.
3.
Printhead Cartridge – Memjet
TM
Printhead produces an 8.5" wide full color print area.
4.
Printhead Latch Release Button* – Button inside opening will initiate a Printhead Latch
release cycle. If system is primed, runs a full system de-prime cycle before the Latch is
released. Lightly press the button with a non-conductive tool.
*Same function can be accessed through the Printer Toolbox User Interface screen on your computer.
5.
Print Ink Channels Button* – Prints 5 bars (1 bar from each ink tank) to indicate how
well the Printhead Nozzles are working. Press the button with a non-conductive tool.
*Same function can be accessed through the Printer Toolbox Diagnostics screen on your computer.
6.
Clamshell Latches – Lift both latches at the same time to open the top half of the Print
Engine. DO NOT open while the Printer is operating. DO NOT lift the Clamshell more
than 60 degrees. DO NOT let the Clamshell drop, close it gently.
3