Troubleshooting guide

SECTION 4
MAINTENANCE
2. Open the Front Cover, release the Ink Tank Latch(es) [A] required and remove the Ink Tank(s) [B]
that did not refresh.
3. Clean the Ink Level Prism [A] and QA Chip
contacts [B] with a clean, dry, lint-free cloth.
NOTE: You can dampen the cloth with
distilled water to wipe the Prism, but
DO NOT get the QA Chip contacts wet.
4. A pencil eraser is a good option for cleaning the
contacts on the QA chip.
5. Reinstall the Ink Tank(s) (label up), close the Ink Tank Latches. Click Continueon the
Confirm screen, then Refresh Ink Levels” on the User Interface screen,
6. Close the Front Cover.
Storage
New Ink Tanks should be stored in their original packaging and kept away from heat.
Opened Ink Tanks should remain in the Printer.
Nominal Ink expiration date: 24 months following date of manufacture (ink fill date).
Disposal
The Ink Tank may be disposed of in a normal manner. According to local regulations and ordinances.
Clean up spills with soap and water. Abrasive soap is effective in cleaning ink off your hands.
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