Troubleshooting guide

SECTION 4
MAINTENANCE
6. Click “Continue” on the Confirm screen, then “Refresh Ink Levels” on the User Interface
screen. The ink colors fill in as the Tanks are installed. If the ink colors do not fill in after a few
seconds, click “Replace Ink Tanks” again and reinstall the Ink Tank(s).
NOTE: If the Ink Tank is installed, but the Ink Tank indicator still does not refresh, see
“Cleaning Ink Tank Contacts” below.
7. When the Printer stops processing and all the fields in System Status are black, the Printer is ready
for use.
8. Close the Front Cover.
Cleaning Ink Tank Contacts
When reinstalling or replacing Ink Tanks, the Ink Level indicator in the Toolbox may not refresh. This may
be due to a dirty Ink Tank Level Prism and/or QA Chip contacts on that Ink Tank(s). You can clean the
contacts as follows:
1. Remove the Ink Tank(s). Open the Toolbox. Click “Replace Ink Tanks”. Once the “Confirm”
window opens, it is safe to remove the Ink Tanks.
IMPORTANT: DO NOT press “Continue” until after you have replaced the Ink Tank(s)
and closed the Ink Tank Latches.
WARNING!
The ink in the Ink Tanks may be harmful if swallowed. Keep new and used Tanks out or reach of
children. Discard empty Tanks immediately.
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