Troubleshooting guide

SECTION 4
MAINTENANCE
SECTION 4 – Maintenance
This section covers how to care for the Ink Tanks, Printhead Cartridge, Service Station, clear paper jams
and replace the Sheet Separators.
Replacing the Ink Tanks
Replace the Ink Tanks when the ink runs out.
1. Open the Printer Toolbox. Go to the Start Menu, then open the Toolbox. You will see System
Status information in the upper left corner of the User Interface window. Note that some or all of
the “CKMYK” boxes may be low or empty.
2. Click Replace Ink Tanks”. This disconnects Printer communication with the Ink Tanks and
allows safe installation and replacement. Once the “Confirm” screen displays, it is safe to remove
the Ink Tanks. IMPORTANT: DO NOT press "Continue" until after you have removed and
replaced the Ink Tank(s) and closed the Ink Tank Latches.
3. Open the Front Cover (hinged at
bottom). Open the three Latches [A]
and pull the Ink Tank(s) out of the
Printer.
4. Remove the new Ink Tank(s) from
packaging.
5. Insert the new Ink Tanks (labels up) into their
appropriate color slots [B]. Close the three Ink
Tank Latches.
INSTALLATION TIP: Make sure the Ink
Tanks seat properly. Insert the Ink Tank
into the appropriate Ink Station, then pull
the Ink Tank back about an inch and push
forward firmly to insure that the Ink Nozzles
penetrate the seals on the Ink Tanks.
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