Troubleshooting guide

SECTION 2

INSTALLING THE PRINTER

Removing the Head Media Guide

You can remove the Head Media Guide if you are primarily printing on thin, flat stock (that is, you are not

printing large batches of envelopes) and are encountering print quality issues. The attachment is used to

flatten the envelope flap for better print consistency.

1. Open the Top Cover

2. Open the Print Engine Clamshell.

3. [A] & [B] Slide the Envelope Printing Attachment to the left and pull down on the Head Media

Guide to release it from the metal support.

[C] Remove the Guide from the Printer. Save for later use.

Install/Remove Envelope Attachment Spacers

Install the Envelope Attachment Spacers if you are printing large volumes of envelopes. Remove the

Spacers if you are primarily printing sheet stock. DO NOT use the spacers without the Envelope

Attachment (Head Media Guide).

Install:

1. Insert the right-hand Spacer (smaller) into the hole in the Service Station Platen [A].

2. Insert the left-hand Spacer (larger) in the hole on the left end of the Service Station Platen [B].

CAUTION

HOLD ONTO BOTH LATCHES WHEN OPENING AND CLOSING THE PRINT ENGINE

CLAMSHELL TO PREVENT DAMAGE.

DO NOT ALLOW THE CLAMSHELL TO DROP OR SLAM CLOSED.

TO PREVENT DAMAGE TO THE INK LINES, A STOP LIMITS RAISING THE

ASSEMBLY MORE THAN 60°.