Troubleshooting guide

SECTION 2

INSTALLING THE PRINTER

Installing the Printhead Cartridge

The Printhead Cartridge is a delicate precision device. Handle with extreme care to avoid damage and

issues that could degrade print quality.

CAUTION

• Use electrostatic discharge (ESD) protection when handling.

• Hold the Printhead Cartridge by the handles ONLY.

• DO NOT touch the ink couplings, nozzle surface or electrical contacts.

• DO NOT unpack the Printhead Cartridge until the Printer is ready for

installation. Once unwrapped, delay in installing the Printhead can

compromise print quality due to dehydration.

• DO NOT place an unwrapped Printhead on any surface before

installing. Protect the Printhead from scratches, dust, fibers, dirt and

other contaminants at all times.

1. With the Printer power ON, open the Top Cover. Press the Printhead Latch Release Button [1].

The Printer will run a routine, then the Latch will pop open [2].

Remove the Cap Protectors on the Ink Nozzles [3]. Be sure to open the Latch fully to retract the

Ink Nozzles.

CAUTION

DO NOT PRY OR MANUALLY LIFT THE PRINTHEAD LATCH OR THE LATCH MAY

BREAK. ONLY OPEN THE LATCH USING THE RELEASE BUTTON ON THE PRINTER

OR THE PRINTHEAD RELEASE COMMAND IN THE PRINTER TOOLBOX.