Troubleshooting guide

SECTION 2

INSTALLING THE PRINTER

Installing the Printer Driver

For the Printer driver software to operate properly verify that the computer system meets these minimum

requirements:

• Windows Vista, Windows 7. (Supports 32 and 64 bit systems)

• Four gigabytes of RAM ( Eight is preferred)

• You must have administrative privileges on the system.

• Microsoft Internet Explorer 6.0 or higher.

• Java version 6 or higher

• Microsoft .NET Framework 3.5 installed

• USB 2.0 port

Notice the Color differences Between the USB port versions

IMPORTANT: Before installing the Printer software (Toolbox and Driver), you should temporarily

disable all antivirus programs and firewalls. In addition, you must be logged onto the system with full

administrative privileges (admin rights).

Do not plug in the USB cable until prompted.

1. Check that Printer is plugged in and turned ON. (start-up routine can take up to 15 minutes)

2. Disconnect the USB connection if you have plugged it in already.

3. The current driver is loaded prior to shipment, however you may need to update the driver during

the life of the printer.

4. Open your internet Browser (Internet Explorer, Firefox or Chrome), Enter Colordyne technologies

in your search engine.

5. Select http://www.colordynetech.com/support-downloads

6. From the Support and Downloads page you will find the drivers and firmware for the model you

have purchased.

7. Download the Driver, and firmware double clicking the file will unzip the files to the current

location.