Warranty

Wichita, KS 67202
Phone: [phone]
Mon. - Fri. 9am - 6pm CT, Sat. 9am - 1pm CT
How can a warranty claim be submitted to Coleman® ?
Coleman® products have a limited warranty from the date of original retail purchase that the
product will be free from defects in material and workmanship. The length of the limited
warranty varies by product. The warranty is valid for the original retail purchaser from the date
of initial retail purchase and is not transferable.
Proof of purchase is required to obtain warranty service. For more details, please see Warranty
Service . If you have a defective product, and your product is within the stated warranty period,
please follow these steps to submit your request: (a link at the bottom of this page will take you
to the submit screen).
1. Attach a copy of your legible receipt to the Ask a Question Page, circling the date of
purchase and product.
2. Attach a photo of the defect (if possible)
3. Attach a photo of today's date (mm/dd/yy) followed by the word WEB written in
permanent black marker on the product by the Coleman logo
a. If you have a Aerobed - please write the Current date and the word WEB under the
warning label on the bed.
b. If you have a dark product such as a flashlight - please write the Current date and
word WEB on the lens
4. Complete shipping information, including address (no P.O. boxes) and a daytime
phone number where we can contact you
5. Submit your request with the words WEB WARRANTY in the subject line
Your request will be reviewed by a Coleman Consumer Service representative. If
approved, you will receive further instructions for finalizing the warranty replacement process.
Please note Coleman will replace your product with the same product if available, or with a
comparable product if same is not available. Refunds are not available.