User`s guide

TROUBLESHOOTING

STRING or TEXT fonts do not work.

Cause: The memory area containing the STRING or TEXT fonts has

been unintentionally initialized, erasing the fonts. See the

INITIALIZE STORAGE command for more information.

Cure: You will have to reload the fonts into nonvolatile RAM.

Contact the factory for assistance.

Printed bar codes will not scan.

46. Cause: The bar code block is located too near the label edge, or

too close to another label component.

Cure: Redesign the label for better component positioning.

47. Cause: You are trying to encode characters that the selected bar

code type will not support.

Cure: Use the information here and in the printer’s User’s Guide to

assure that you are following the rules of the selected bar code

symbology.

FILL_BOX does not produce reversed (black to white) text as

expected.

Cause: The order of commands in the label format is incorrect.

Cure: Rearrange the order of commands in the label format as

required. FILL_BOX must follow the commands that define the label

component you want to reverse.

The printer ignores some commands in the label format.

48. Cause: There is an illegitimate command in the label format.

Some printers interpret unknown commands as END commands.

Cure: Check the label format syntax, especially that of the first

ignored command.

49. Cause: The label format was written for a different printer model

or firmware revision, and the ignored commands are not

supported by your printer.

Cure: Rewrite the label format as required.