User`s guide

TROUBLESHOOTING
268 Copyright © 2006, Cognitive.
Printer prints the label format text rather than the intended
label.
Cause: You are sending the label format to the printer from
Microsoft Windows, and the current printer driver is converting the
label format to ASCII commands. For example, you are using the
Cognitive Windows driver or a similar printer driver.
Cure: Use the "generic ASCII" driver when sending label formats to
the printer from Windows.
Cure: Instead of printing the files from Windows, invoke MS-DOS
and copy the files to the printer port using the DOS COPY command.
Printer prints one label, then stops.
18. Cause: The label format contains a HALT command.
Cure: Remove the HALT command, or press the printer’s feed button
to print the next label.
19. Cause: The printer’s Label Taken mode is enabled, in printers so
equipped.
Cure: Remove each label from the printer as it is finished.
Printed labels are blank.
20. Cause: Possible hardware problem.
Cure: Refer to the printer User’s Guide.
21. Cause: The print width is too narrow for the label format design.
Cure: Correct the print width setting with a WIDTH or VARIABLE
WIDTH command.
22. Cause: The label image has been shifted out of the printable area
with a VARIABLE SHIFT LEFT command.
Cure: Send another VARIABLE SHIFT LEFT command to correct
the label position.