User`s guide

TROUBLESHOOTING

Common Issues

This section describes printing issues that you may encounter and

suggestions for resolving them.

Printer does not respond to incoming data.

13. Cause: The label format does not terminate with a proper END

command.

Cure: Terminate all label formats with an END command, unless

specifically instructed otherwise by a particular command

description. Terminate every format line with a carriage return and

line feed.

14. Cause: The host system is not sending pure ASCII data.

Cure: Check your system documentation to confirm that the host is

sending ASCII data. Some software uses formatting that is

incompatible with ASCII driven devices.

15. Cause: The label format contains an incompatible command.

Some commands will only work with certain printers.

Cure: Rewrite the label format as required, removing incompatible

commands.

16. Cause: The label format contains extraneous control characters,

such as "@" or "#."

Cure: Be careful when using reserved characters in label formats.

You can print the @ sign and other reserved characters, but if you

use such characters at the beginning of a line the printer may

"hang."

17. Cause: If you are sending data to a 4.25" portable printer it may

be asleep.

Cure: Precede every label format sent to a 4.25" portable with the

proper wake-up string.