User`s guide

ManualsBrandsCognitive Solutions ManualsComputer equipmentC/Rx

CRx Printers

Helpful Web Links and Contact Information:

!" http://www.compactindustrial.com/pharmacy

!" http://www.compactindustrial.com/cseries/documentation/documentation.html

!" http://www.compactindustrial.com/cseries/support/support.html

To learn more about Cognitive approved media please contact Cognitive

Solutions Direct: +1.303.273.1400 or Toll Free: +1.800.525.2785

For CRx Technical Support please contact your Cognitive Solutions at Toll Free:

1+888.632.8292 or Direct: 720.221.9546 or via Email:

Support@cognitive.com

To Get Started:

Insert the Companion CD shipped with the CRx printer* into the

computer.

Please refer to the User’s Guide included on the CD companion or

the Compact Industrial website for full details on setting up and using

the CRx printer.

Internet Users go online to: http:/www.compactindustrial.com

and register your CRx printer and follow in depth instructions on

setting up your CRx printer and upgrade the latest firmware.

Non-Internet Users insert the provided CD ROM into your computer

to follow in-depth instructions on setting up your CRx printer and

refer to the C-Series User’s Guide.

START-UP GUIDE

* CRx Pharmacy Label printers are part of Cognitive’s Compact Industrial C

Series printer line. The CRx printers have been configured to meet the

requirements of this specific industry.

Summary of content (8 pages)

PAGE 1
CRx Printers START-UP GUIDE To Get Started: Insert the Companion CD shipped with the CRx printer* into the computer. Please refer to the User’s Guide included on the CD companion or the Compact Industrial website for full details on setting up and using the CRx printer. Internet Users go online to: http:/www.compactindustrial.com and register your CRx printer and follow in depth instructions on setting up your CRx printer and upgrade the latest firmware.
PAGE 2
Setting Up: Connecting Power and Performing a Power Test Unpack the Printer Remove the following contents from the Box: 1. The CRx Printer 2. The Companion CD 3. Power Supply Kit including !" Power Cord !" Power Supply 4. The Accessory Box including !" Spindle !" USB Cable !" Documentation Follow these Steps To Set Up the CRx Printer: Connecting Power to the CRx Printer 1 3 2 4 Plug power supply to power source and a green LED will illuminate on the power supply.
PAGE 3
Loading Media: Standard Size Rolls Note: Before proceeding to step 1 open the printer cover. depending on the media type being used. 1 Then follow steps 2a or 2b 2b 2a Outward Wound Media Inward Wound Media Note: Prior to loading media, take a moment to review the media guides. They are spring loaded to provide improved media control during printing. The right media guide has a green locking tab, which holds the guides in place.
PAGE 4
Loading Media: Large Media Rolls Note: 1 Remove the screws with a #2 Phillips screwdriver The printer should be powered OFF before continuing 3 2 Note: Prior to loading media, take a moment to review the media guides. They are spring loaded to provide improved media control during printing. The right media guide has a green locking tab, which holds the guides in place. Once the guide is set to the width of the media, it can be locked in place and future loading of media is simplified.
PAGE 5
Thermal Transfer Printers Only: Loading Ribbon Note: Open printer cover before proceeding to Step 1. 1 2 4 3 5 NOTE: the ribbon text on the leader should be face down in front of the printer as shown. 6 7 Note: DO NOT LATCH the printhead mechanism yet. 8 9 11 14 12 10 13 15 Next go to the Self-Testing section of this Start-Up Guide.
PAGE 6
Self-Testing & Software/Printer Driver Installation Self-Testing: The self test checks the printer’s overall operability and lists the printer’s current settings. IMPORTANT! The printer should have media installed, be connected to AC power, and turned on. 1. 2. 3. 4. Press and hold the FEED button. Turn the printer ON while holding the FEED button. Release the FEED button when the self test starts to print. Turn the printer off and then on again to return to normal printing operation.
PAGE 7
Maintenance, Troubleshooting, and General Tips Cleaning & Maintenance: C Series Cleaning Supplies Part # Size (inches) 14-00-0002 none Items per box 12 Description 1. Open the print mechanism. Turn the printer off when cleaning the printhead. Make sure the printhead is completely dry before turning the printer back on. 2. Clean the printhead (A), platen (B), and the index sensors (C & D) with a soft, lint-free cloth saturated with 99 percent isopropyl alcohol or a certified cleaning pen. 3.
PAGE 8
SAFETY AND COMPLIANCE WARNING—SHOCK HAZARD AND STATIC DISCHARGE: Never operate the printer in a location where it can get wet. Personal injury could result. The discharge of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage or destroy the printhead or electronic components used in this device. DO NOT TOUCH the printhead or the electronic components under the printhead carriage.