User guide

CHECK IN / CHECK OUT
CHECK IN / EXPRESS CHECK IN
There are three methods that can be used, by an administrator display keyset, when
checking a guest into a room.It is possible to check a guest into a room, whether
you know an available room number or not.
The CHECK IN or XCHIN key is utilized when an available room number is known.
The HOTEL key is utilized when an available room number is NOT known.
When a guest is checked into a room, the guest’s name may be assigned to the room
(the name will automatically be erased when the room is checked out).
Pressing the PRINT key at the end of the check in procedure will print a room ac-
count summary (this can be used to verify proper application of credits, guest’s
name, room charge, taxes, etc.).
Print option not available when using Express Check In feature.
CHECK OUT
There are two methods that can be used, by an administrator display keyset, to check
a guest out of a room, these are the CHECK OUT key and the HOTEL key.
At check out a room status can be changed to HOLD, for late check out purposes.
When a room is set as HOLD, the room charge will not automatically increment,
but other room related services can still be billed (such as room service and phone
calls).
Additionally, when the CHECK OUT key is pressed it is possible to request a printout
of current room charges without checking the guest out (for reference purposes).
NOTE: Systems utilizing multiple phones in guest/meeting rooms, must check
in/out each extension for proper billing. The system does not cross reference
multiple extensions in the same room.
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CHECKING IN A GUEST WHEN YOU KNOW
AN AVAILABLE ROOM NUMBER
ACTION DISPLAY
1. Press CHECK IN or XCHIN key and enter Enter Room
the room number (either manually NUMBER:XXXX
on the keypad or by pressing
the associated DSS key).
2. Enter your Staff ID CODE. Enter Staff Code
XXXX
3. Enter the item code for the Enter Item Code
room (billing code). XX
4. Enter the room rate (Item Cost) Enter Item Cost
you must enter 5 digits. XXX.XX
5. Press ACCEPT if the information in the Rm:XXXX :XXX.XX
display is correct or press CHANGE if ACCEPT CHANGE
the information is incorrect.
6. If the guest wishes to prepay for the Check In Room
room press the CASH soft key. CREDIT CASH
7. If the guest wishes to pay at check out
press the CREDIT key.
8. You may enter the guest’s name (up to Name:
11 characters) into the system, if desired, EXIT PRINT
using the procedure described on page 7
of this booklet.
9. Pressing EXIT will complete the check in Name:John Smith
procedure and return your telephone to EXIT PRINT
idle.
10. Press PRINT to receive the initial room
account summary.
11. If the guest wishes to prepay for the room, Check In Room
press the CASH soft key. CREDIT CASH
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