User`s manual
134
ERROR CODES
If a pump goes into an error code, a numeric code will appear on the display screen. If this has
occurred, turn the pump off and back on. If the error code message does not reappear, continue
using the pump.
If the pump passes its start-up diagnostic tests, resume the therapy. If an error code recurs, turn
the pump off, replace it, and report the error code to the healthcare provider.
Error
Code
LCD Displayed
Message
Probable Cause Corrective Action
10 Turn pump OFF/ON or Replace
Battery or Call Provider
Motor Control Loss Replace batteries.
Connect AC Adaptor.
Turn power off/on and resume.
11 Turn pump Off/On Keyboard Buffer Full Report error code to factory.
12 Air Sensor
Turn pump Off/ON
or Call provider
Air In Line test circuit failure Report error code to factory.
13 Pressure Sens DN
Check Admin Set turn pump
Off/On
Bad Down Strain Beam Replace set and Resume.
14 Pressure Sens UP Check Admin
Set Turn pump Off/On
Bad Up Strain Beam Replace set and Resume.
15 Turn pump Off/On or Call
Provider
Bad Encoder Report error code to factory.
16 Turn pump Off/On or call
Provider
Bad Analog to Digital
Conversion
Report error code to factory.
17 Turn pump OFF Call Provider Bad Clock Report error code to factory.
18 Call Provider Bad Air In Line comparator
register reading from FPGA.
Report error code to factory.
19 Turn Pump OFF Call Provider Bad Door Sensor Report error code to factory.
20 Empty Lithium Battery
Call Provider
Empty Lithium Battery Report error code to factory.
21 Turn pump Off
Call Provider
Bad Tristate Pin Report error code to factory.
22 Turn Pump OFF
Call Provider
Bad Test Pin Report error code to factory.
23 Turn Pump OFF
Call Provider
Bad Reverence Voltage Report error code to factory.
24 Turn Pump OFF
Call Provider
Bad Motor Supply Report error code to factory.
25 Stalled Pump
Turn pump OFF/ON
Call Provider
Broken Motor Shaft Turn power off/on and resume.
26 Turn Pump OFF
Call Provider
Bad Motor Inhibit Report error code to factory.
27 Turn Pump OFF
Call Provider
Bad Motor Supply Enable Report error code to factory.
28 Turn Pump OFF
Call Provider
Bad Motor Logic Enable Report error code to factory.
29 Low Alarm Batt
Connect AC Adapt
Turn pump OFF/ON
Low Auxiliary Battery Connect pump to AC Battery
Eliminator and turn power off/on to
pump. May require turning pump
off/on a few times.
30 Turn Pump OFF
Call Provider
Bad Auxiliary Battery Report error code to factory.
31 Turn Pump OFF
Call Provider
Audio Main Speaker Low Report error code to factory.
32 Turn Pump OFF
Call Provider
Audio Main Speaker High Check/replace D31. Replace PCB.
33 Low Alarm Audio
Connect AC Adapt
Turn pump OFF/ON
Audio Auxiliary Speaker Low Connect pump to AC Battery
Eliminator and turn power off/on to
pump. May require turning pump
off/on a few times.