System information

ATS2000/3000/4000/4500 Programming manual
164
TROUBLESHOOTING
ATS control panel - Model ATS2000/3000/4000/4500
Condition Possible cause
• The master LCD arming station (RAS address 1)
has all LED’s flashing and displays the “System
Fault” message.
• The system databus line may be connected
incorrectly.
• The address links on the RAS may be incorrectly
set.
• The panel is not communicating with arming
stations and/or data gathering panels.
• The system databus line may be connected
incorrectly.,
• RAS and/or DGP numbers to be polled may not
be programmed, or may not match the
addresses set on the units.
• Earth loop in cabling.
• The arming stations and/or data gathering
panels appear to be going off-line and on-line
(indicated by RAS/DGP fail LED’s.
• The system databus line may be connected
incorrectly.
• The termination may be incorrect. TERM links
may not have been removed where necessary.
See Installation guide - Cabling
• Zone goes into alarm while the area is disarmed. • The zone is wired incorrectly causing a tamper
condition (open circuit or short circuit) instead of
active condition. E.O.L. resistors may be
installed incorrectly.
• See the wiring diagrams in the installation guide.
• Unable to assign alarm groups when
programming Users.
• No alarm groups have been programmed with
the option “Can This Alarm Group be Assigned
to Users” set to YES.
• If a code other than the Master User code (User
1) is being used to access “Program Users”, the
alarm group assigned to it may not allow the
function.
• See Programming Guide, Programming option 5.
• Panel is not reporting to central station • The telephone line connections may be wired
incorrectly. See wiring diagrams in the
installation guide.
• The central station receiver does not support the
programmed protocol.
• The account number in Programming menu 9,
may be programmed incorrectly.
• Phone number 1 MUST be programmed.
• No central station is programmed to report the
event. See Zone database and Area database.