User's Manual

25
You do not hear sound or sound is intermittent
1. Try a different program. See Change programs, page 7.
2. Replace the battery. See Change the battery, page 10.
3. Make sure the sound processor is properly oriented on your head, see
Wear your sound processor, page 12.
4. If the problem continues, contact your hearing care professional.
Sound is too loud or uncomfortable
1. If turning down the volume does not work,
contact you hearing care professional.
Sound is too quiet or muffled
1. If turning up the volume does not work,
contact your hearing care professional.
You experience feedback (whistling)
1. Check to ensure that the sound processor is not
in contact with items such as glasses or a hat.
2. Check that the battery door is closed.
3. Check that there is no external damage to the sound processor.
4. Check that the cover is attached correctly, see page 17.
5. If the problem continues, contact your hearing care professional.