User Guide

Setup Guide
Cochlear
™
Osia
®
Smart App for iPhone
®
How to pair and connect your sound processor to the Osia Smart App
Pairing your iPhone to your sound processor
Before you start pairing...
1
Make sure your sound processor has a fresh
battery.
2
Completely close any open Apps by double-
clicking your iPhone Home button and swipe up
for each App.
3
Turn off any wireless accessories.
4
Ensure your sound processor is turned off.
5
On your iPhone, go to Settings -> Accessibility
6
Turn on your sound processor to make it
discoverable for 120 seconds. When pairing
to two sound processors, turn them on
simultaneously.
7
On your iPhone, tap ‘Hearing Devices.’
If Bluetooth
®
is turned off, tap to turn it on.
8
Your iPhone will now start searching for your
sound processor. This may take some time.
9
Tap the name of the sound processor, once
it appears. If you are pairing bilateral sound
processors, only one name will appear together
with R + L.
10
When the pairing window appears, accept the
pairing request (or pairing requests if pairing
bilateral sound processors).
11
Important: Wait (and do not leave the pairing
screen) for pairing confirmation to be heard in
the sound processor before proceeding. A series
of 6 beep tones will be heard, followed by a ripple
tone approximately 20 seconds later (or wait for
120 seconds to be certain that the process has
been completed).
12
Once paired, proceed with starting and
connecting the Osia Smart App.
Connecting the Osia Smart App to your
sound processor
Before starting the Osia Smart App, make sure
pairing was confirmed, your sound processor has a
fresh battery and is switched on.
Simply tap the Osia Smart App icon on your iPhone
to activate the App.
1
Allow the App to access your location in order to
help you locate a lost sound processor and advise
you when entering a linked location.
2
Allow the App to send you notifications in order
to receive battery and connection warnings
or tips on how to achieve the best hearing
experience.
3
Read the Privacy statement and choose whether
to approve or decline the option to send de-
identified diagnostic and usage information to
help Cochlear further improve our products.
The choice does not impact your ability to use
the App.
4
Select ‘Get started’ to be able to control your
sound processor, or “Demo” to explore the App.
5
If you choose ‘Get started’, continue to log in using
your Cochlear Account login details. If you do
not have a Cochlear Account, select ‘Create new
account’ and follow the instructions on the screen.
6
Once logged in, follow the instructions on
the screen to proceed with creating a secure
connection and synchronizing your App with
your sound processor. If something doesn’t work
as intended, instructions will be presented.
7
Once connection is complete, the App will open
on the Home screen and you are now ready to
run the Cochlear Osia Smart App.
5