User's Manual

38 KANSO
™
SOUND PROCESSOR
DRAFT ONLY FOR CLINICAL TESTING
PROBLEM RESOLUTION
The processor gets
wet
1. Dry the processor with a soft cloth,
change the microphone protectors
and place it in the dry aid kit provided
by Cochlear for 8 hours. See Water,
sand and dirt on page 29
Batteries are not
lasting as long as
usual
1. Clean the battery contacts carefully
without bending them. Use the
cleaning brush, then wipe the
processor with a soft cloth.
2. If you are using a non-recommended
retention aid that covers your sound
processor, replace it with an aid
recommended by Cochlear.
3. Check that you are using the
recommended batteries. See Batteries
on page 4.
4. Don’t forget to let new batteries
stand for a few seconds before
putting them in the sound processor.
5. If the problem continues, contact
your clinician.