User's Manual

USER GUIDE 37
DRAFT ONLY FOR CLINICAL TESTING
PROBLEM RESOLUTION
You hear
intermittent
sound, a buzzing
sound or distorted
speech
1. Check for sources of interference such as
radio and TV transmission towers (within
approximately 1.6 km or 1 mile),
shopping centres, airport security
systems and mobile phones.
2. Try moving away from any source of
magnetic or electronic interference.
3. If the problem continues, contact your
clinician.
Sound is too loud
or uncomfortable
1. Try a different program. See Change
program on page 10.
2. If you use a CR210 Remote Control, turn
down the volume.
3. If you have two sound processors (one
for each side), ensure you have them on
the correct side.
4. If the problem continues, Remove your
external equipment immediately (sound
processor, etc) and contact your clinician.
Sound is too quiet
or muffled
1. Try a different program. See Change
program on page 10.
2. If you use a CR210 Remote Control, turn
up the volume.
3. Try changing the microphone protectors.
See Change microphone protectors on
page 26.
4. If the problem continues, contact your
clinician.
TROUBLESHOOT