User's Manual

USER GUIDE 35
DRAFT ONLY FOR CLINICAL TESTING
PROBLEM RESOLUTION
You are not sure
what processor
beeps or light
flashes mean
See Lights on page 30 and Beeps on page
32.
You want to
confirm your
processor is
receiving sound
1. Check the light on the top of the
processor (if enabled). See Lights on
page 30.
2. If you use a CR230 Remote Assistant,
check the sound meter on the status
screen.
3. If the problem continues, contact your
clinician.
The processor
becomes hot
1. Remove the processor from your head
immediately and contact your clinician.
You experience
tightness,
discomfort or
develop a skin
irritation at your
implant site
1. Try using an adhesive SoftWear pad. See
Attach a SoftWear pad on page 16.
2. If you are using a retention aid, such as a
headband, this may be placing pressure
on your processor. Adjust your retention
aid, or try a different aid.
3. Your processor magnet may be too
strong. Ask your clinician to change to a
weaker magnet (and use a retention aid
such as the Safety Line if required). See
Change the magnet on page 18.
4. If the problem continues, contact your
clinician.
TROUBLESHOOT