Instruction Manual
Page 20  Coby Electronics Corporation
www.cobyusa.com  Page 21
There is no sound during playback.
Check the volume level.
Ensure that the headphones are attached securely to the player.
The sound quality of the music is poor.
Try playing the le on your computer. If the sound quality is still poor, try 
downloading the le again or re-encoding the le yourself.
Ensure that the bit  rate of  the le is  not too low. The higher the bit rate 
of the le, the better it will sound. The minimum recommended bitrate is 
128kbps for MP3s and 96kbps for WMAs.
Try lowering the volume of the player.
Ensure that the headphones are attached securely to the player.
The player will not play my music le.
Ensure that the le is in a compatible format.
The le may be copy-protected and you no longer have authorization to 
play this le. If you  feel this  is  in  error,  please contact  the service from 
which you downloaded the le.
The player has malfunctioned.
Try resetting your player (remove and replace the battery).
Try updating the player’s rmware. Please refer to the Firmware Upgrades 
section of this manual for detailed instructions.
TROUBLESHOOTING










