Instruction Manual
Page 20  Coby Electronics Corporation
www.cobyusa.com  Page 21
TROUBLESHOOTING
If you have a problem with this device, please read the 
troubleshooting guide below and check our website 
at www.cobyusa.com for Frequently Asked Questions 
(FAQs) and rmware updates. If these resources do not 
resolve the problem, please contact Technical Support.
COBY Electronics Technical Support
Address:  56-65 Rust Street 
Maspeth, NY 11378
Email:  techsupport@cobyusa.com
Web:  www.cobyusa.com
Phone:  800-727-3592 (8:00 AM–11:00 PM EST, 
seven days a week) 
800-681-2629 (8:00 AM–5:30 PM EST, 
Monday to Friday) 
718-416-3197 (8:00 AM–5:30 PM EST, 
Monday to Friday)
The player does not turn on.
Ensure that the battery retains a charge. 
Try resetting your player (remove and replace the 
battery).
The buttons do not work.
Ensure that the battery retains a charge. 










